ARRIS C41 Satellite Home Media Center Client Receiver with integrated RF4CE Wireless Remote User Manual

Pace Americas Satellite Home Media Center Client Receiver with integrated RF4CE Wireless Remote

$8989SPENDING LIMITSLimit the amount that can be spent on each Pay Per View purchase. Select “Spending Limits”. Then enter your preferred spending dollar limit using the numbers on your remote.VIEWING HOURSSpecify days and times when TV watching is allowed in your household. Select “Viewing Hours”, then select the start times and durations for viewing. You can set hours based on “school c^\]ihº¸BdcYVn"I]jghYVn·VcY$dglZZ`ZcYc^\]ih¸;g^YVn"Saturday, and Sunday.PPARRENTAAAL CONNTROOLSCHAPTER 6 - SETTINGS & HELPDRAFTwed in your ed in your ct the start times ct the start tis based on “schools based on “schoZ`ZcYc^\]ih¸;g^YVnZ`ZcYc^\]ih¸;g^YV$

90DIRECTV® HD DVR RECEIVER USER GUIDECreate lists of your favorite channels. Use your list to see only those speciﬁc channels listed in the guide as well as, when you’re channel surﬁng in live TV. You can create up to two custom lists on this receiver. You can also choose “Channels I Get” to see only the channels that are in your DIRECTV programming package. Press MENU on your remote, select “Settings and Help” then “Favorite Channels”. If you haven’t created a Favorites list, the “Setup Custom 1” and “Setup Custom 2” options will be displayed. Select the one you want and follow the onscreen instructions to create and name your list. Selecting a Favorites list makes it active and hides the display of all other channels in the guide. From the program guide, press the YELLOW button on your remote, select “Favorites” and then select the list you want to make active. The name of the currently selected Favorites list is displayed in the bottom left of the program guide screen to remind you which list you are currently using. To return to displaying all channels, press the YELLOW button while in the guide, select “Change favorites list”, then select “All Channels”.FFAAVVOORRITTE CCHHANNNELLSSDRAFTdisplay of y ouide, press uide, press tes” and then tes” and then me of the currently e of the currently tom left of the left of the h list you are currenth list you are cuels, press the YELLOWels, press the YELLOge favorites list”, thge favorites list

9191HEELPFor helpful information about your receiver, as well as frequently asked questions (FAQs), press MENU, select ”Settings & Help”, then select “Help”. Select a category folder to see its contents, then select a topic from the list for detailed information.Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel. Watch videos on a variety of topics, such as your remote control, receiver features, and troubleshooting. To exit the Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to.You can also ﬁnd answers to all your questions on DIRECTV’s Answer Center at support.directv.com.CHAPTER 6 - SETTINGS & HELPDRAFTAF

92DIRECTV® HD DVR RECEIVER USER GUIDEDRAFT

93CCHHAPTTERR 77 - GGENIEE™™ HHD DVVRGeeniie (Addv Whhole-HHHomee) HDD DVRRR .....................................94KKeey Genniie HDD DVRR FFeatuurees ....................................................... 94KKeey Genniie Client FFeeaaturees ..........................................................94SShare PPrrograms BBeettween Roooms .............................................95CCliient-SSeerverr Featuurres ............................................................... 95CCoonnectting Clienttss ......................................................................96Sppeccial FFeeaturres ...................................................................98PPiccture in Picture ........................................................................98Baackk Pannel Exxamplee ............................................................. CHAPTER 7 - GENIE™ HD DVRDRAFT9998.....99999

94DIRECTV® HD DVR RECEIVER USER GUIDEGGENIE™™ (AADDV WWWHOLLE--HOOME) HD DDVVRRGenie HD DVR is the most comprehensive and ﬂexible DVR experience from DIRECTV. It introduces a new industry standard that provides HD DVR service in every room without requiring additional HD DVR’s. The Genie (Adv Whole-Home) HD DVR (models HR44, HR34 and above), together with Genie clients (C31 and above) or RVU-capable TVs, can serve your entire home and allow you and your family to watch what you want, where you want, when you want! Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Clients. This chapter highlights the additional features speciﬁc to these models.KEY GENIE HD DVR FEATURES Record up to ﬁve programs simultaneously. Store up to 200 hours of HD programming and 800 hours of SD total on the 1TB (terabyte) hard drive. Actual recording capacity varies based on type of programming being recorded. Watch two shows at the same time with Picture In Picture.NOTE: This feature is only available on the TV connected directly to the Genie (Adv Whole-Home) HD DVR. View live or recorded programming in up to four different rooms at once (Genie clients required).DASHRECGenie (Adv Whole-Home) HD DVRGenie (Adv Whole-Home) ClientGGenie(AdvDASHRECDRAFTing and 800 hours ng and 800 hours d drive.d drive.ased on type of ased on type ofPicturePictureAFAAFDASHDASHG

95KEY GENIE CLIENT FEATURES Watch and manage recorded programming from any room. Pause and rewind live or recorded TV from any room. Access On Demand content, TV Apps and other HD DVR features from any roomSHARE PROGRAMS BETWEEN ROOMSGenie can be conﬁgured two ways to share content across your home: 1. As part of a Whole-Home DVR network - Genie enhances your current Whole-Home setup. When connected to other HD receivers as the hub of your Whole-Home DVR experience, Genie allows you to stream recordings to four active rooms simultaneously (up to three Whole-Home clients).2. In a client-server setup - with RVU-capable TVs or Genie clients in your home. (RVU is a technology that allows you to connect certain TVs, devices, and DIRECTV clients to your Genie HD DVR, without adding a full-featured DIRECTV Receiver.)GGENIEE™™ (AADV WWHOOLE-HOOOME) HHD DDVRCHAPTER 7 - GENIE™ HD DVRDRAFTy roomy rooour home: r home: ances your current Wances your current Wers as the hub of youers as the hub oream recordings to foream recordings to Home clients).me clients).pable TVs or pable TVs or Genie clieGento connect certain TVto connect certain TVR, without adding VR, without add

96DIRECTV® HD DVR RECEIVER USER GUIDEGGENIE™™ (AADDV WWWHOLLE--HOOME) HD DDVVRRGENIE MEDIA CENTERUse your GENIE MEDIA CENTER as a media server. An RVU-capable TV, device, or Genie client lets you watch TV via your DIRECTV Genie network. Start watching a show in one room, press EXIT on your remote, then resume watching in another. Pause or rewind live programming in any connected room. Schedule, watch or prioritize recordings from any room. NOTE: Your Genie HD Receiver includes ﬁve (5) tuners. A tuner is used whenever you watch or record a program. For example, if two rooms are watching live TV, three tuners are available for recording. Watching a recorded program does not require a tuner. See your RVU TV’s User Guide for more information on connecting to the Genie (Adv Whole-Home) HD DVR. You will need to activate the RVU TV by calling DIRECTV at 1.800.531.5000.DRAFA tuner ner r example, r example, e available for e available for not not e information on e information ome) HD DVR. Yome) HD DVR. YCTV at CTV at AF

97GGENIEE™™ (AADV WWHOOLE-HOOOME) HHD DDVRCONNECTING CLIENTSYou may register up to eight clients per Genie HD DVR; these may be RVU TV, or Genie Clients.Before connecting and activating a client, your Genie HD DVR must be set up, activated, and functioning.To begin, connect, plug in and turn on the client. Once it detects the Genie HD DVR, it will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, then select “Settings & Help”, then “Settings”. Select “Whole-Home” from the left menu, then select “Add a Client”. Note the PIN shown on the “Add a Client” screen, and do not exit the screen!On the client, enter the PIN you received from the Genie HD DVR using the remote. Select “Done” on the conﬁrmation screen. The Create a Location screen displays. You may add a new location, or replace a location. Select the appropriate option and follow the onscreen instructions.Once the location has been set up, you have a choice of copying settings from another location or accepting the DIRECTV defaults.The following settings are copied from a server or client to another client:(The settings from any client can also be copied to the Genie HD DVR.) Parental Control Settings Favorite Channels Display Settings Clock Language Sound EffectsCHAPTER 7 - GENIE™ HD DVRDRAFTe HD DVR, it e HD DVR, it U, then select U, theeft menu, then eft menu, thcreen, and do not exitn, and doD DVR using the remVR using the remLocation screen dispLocation screen dispthe appropriate optiothe appropriatechoice of copying sethoice of copying setserver or client to aserver or client to apied to the Gepied to the G

98DIRECTV® HD DVR RECEIVER USER GUIDESSPEECIAAL FFEEATTUURESPICTURE IN PICTUREWatch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select “PIP”. The program you’re currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW.To change the position of the smaller window, press INFO on your remote. Select “PIP” and choose a position from the options provided. NOTE: Picture in Picture is only available on the TV connected directly to the (models HR44, HR34 and above) Genie (Adv Whole-Home) HD DVR.DRAV connected V connecGenie (Adv Genie (Adv DRAFTons

99NETWORK SWim ONLYPOWER INDIGITAL AUDIOUSBHDMIA/V OUT12 3 5 641. NETWORK SWM ONLY – Connect a cable from a Single Wire Multi-Switch (SWM) to this port. This is your SAT-IN connection.2. A/V OUT – A combined 10-pin output that supports both audio and video. Your Genie Client comes with an A/V Out cable for Component Video and RCA audio. An A/V Out cable for Composite Video and RCA audio can be purchased separately.3. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended connector for HD TV.4. USB – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)5. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.6. POWER – Your receiver must be plugged in at all times to function properly.WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.Your equipment may not look exactly like the model illustrated. This image has enlarged features for ease the purposes of illustration.DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above)BBACK PANNNEL EXXAMPPLECHAPTER 7 - GENIE™ HD DVRDRAFgle Wire Multi-Switcre Multi-Switcrts both audio and virts both audio ancable for Compositecable for Composito and audio connectoo and audio cFRONT/REAR EACFRONT/REAR digital audigital auAFTFTFTTFTFTTTTTTTage has enlarged featureage has enlarged fove))

100DIRECTV® HD DVR RECEIVER USER GUIDEDRAFT

101CCHHAPPTEERR 88 -- TRROOUUBLEESHOOOOTTING & FAAQSTroouubleshhootiing TTiipps ......................................................102RReeset Yoour Reeceivveerr .................................................................. 102RReeauthoorize YYour RReeceiverr ......................................................102SSystem SSoftwware UUppdatees ....................................................... 103OOnnscreeen Messaggeess .................................................................103RRuun thee Systeem TTestt ..................................................................104Freeqquenttlly Assked QQuesttioonss .........................................105CHAPTER 8 - TROUBLESHOOTING & FAQSDRAFT

102DIRECTV® HD DVR RECEIVER USER GUIDETTROOUBBLESSHHOOOTINGG TTIPSSRESET YOUR RECEIVERMany problems can be corrected by performing a simple reset of the DIRECTV® HD DVR. If you experience frozen audio or video, blank screen, or the receiver won’t respond to front panel button or remote control, you can reset your receiver with the following steps: Press the red RESET button behind the access card panel door on the front of the DIRECTV® HD DVR, then wait a few minutes for program guide information to be acquired. If you reset a Genie (Adv Whole-Home) client and the problem persists, try resetting the Genie Server. If the problems persist, try unplugging the power cord of the DIRECTV Receiver for 15 seconds, then plug it in again.REAUTHORIZE YOUR RECEIVERIf your receiver displayed the message “722 - Service Expired,” try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process.Running the System Test (at the end of this section) can also help you diagnose and solve many common problems. Note that resetting your receiver twice in a row will clear all your program guide data. It could take as much as 48 hours to reacquire all of it.SELECTACTIVE INFO RES 480i 480p 720p 1080iRESETReset Button(Your equipment may not look exactly like the model illustrated.)REESDRAFTcord of the cord of the n again.n again.“722 - Service Expire“722 - Service Expirmputer, go to mputer, go to screen instrscreen instron direon direFTFTTFTFTTTTTTTTTT

103TRROOUBBLESHHHOOTINNG TTIPSSYSTEM SOFTWARE UPDATESDIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically. The receiver will give you the option to download software “now” or “later.” Software downloads take just a few minutes and should be allowed to proceed when possible. When a download is in progress, channels, interactive functions and applications will temporarily become unavailable. After the download is complete, the receiver may reset itself. Once the receiver download and/or reset is complete, you can resume using as normal. ONSCREEN MESSAGESThere may be times when you see an onscreen message similar to the one on the right. The top line of the message gives a brief description of what causes the onscreen message to display, while the second line displays instructions to follow. Most onscreen messages supply an error code in parentheses. Go to directv.com/troubleshooting and select the onscreen error message for solutions. The message at the right shows an example of trying to view a channel that you have not purchased or that is not in your programming package. To resolve this error, call Customer Service at 1.800.531.5000 and mention the error code number when prompted.CHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTn message similar message similar message gives a brief message gives a bmessage to display, message to display,s to follow. Most s to follow. Moparenthesesparenthesenscreenscree

104DIRECTV® HD DVR RECEIVER USER GUIDERUN THE SYSTEM TESTThe System Test allows you to run a basic diagnostics check on your DVR. First make sure that: 1. 6aaXdccZXi^dch¸_VX`h!XVWaZh!ZiX#¸VgZ^ceaVXZXdggZXian#HZZ6eeZcY^m'!¹Connections for TV and Equipment” for more information.2. There are batteries in the remote control and they are working correctly.3. The access card is inserted in the DIRECTV® Receiver.Follow these steps to run the diagnostics system test on your DVR:1. Turn on your TV and the DVR.2. Slide the mode switch to the DIRECTV position, then press MENU. 3. Select “Settings & Help”.4. Select “Settings” then “Info & Test”.5. If you have a High-Deﬁnition DVR, select “Run System Test”. 6. If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card.7. If you continue to have problems, call DIRECTV Customer Service at 1.800.531.5000. 8. You should run a system test several times before concluding that there is a problem. Occasional ﬂuctuations in the phone line or satellite signal can give temporary false readings.TTROOUBBLESSHHOOOTINGG TTIPSSDRAFTeeZcY^m'!¹eeZcY^Ccorrectly.corryour DVR:our DVRn, then press MENU. n, then press MEselect “Run System Tselect “Run System stem Test, checstem Test, cheECTECT

105FFREQUENTLLY AASKEDDD QUEESTIOONSQQ: WWhat too ddo aboouut temporary losss of satteellite siggnall, “froozen” ppiccture, or ppicturee breeakinng into bblocks / pixxels?The image on your screen is frozen, blocky, or you see a message that says, “Searching for Satellite Signal (x 771).Possible Causes: Severe weather (rain, snow, hail etc.) may cause this issue. There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite dish to your DIRECTV® Receiver. If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source.Solution: Weather issues are usually temporary. Wait for the weather to clear and your signal should return to normal. If there are no weather problems in your area, reset your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in. Check all the connections on the back of your receiver, starting with the SAT-IN connection, and make sure they’re secure. If the problem is coming from the program source (for example, you see the problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. If there are obstructions blocking the dish’s clear view of the satellite, you should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish. If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a professional installer to realign your dish or call us at 1.800.531.5000.Check Satellite (SAT-IN) ConnectionsCoaxial Satellite CableCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTbuilding or tree that bbuilding or tree tellite dish to your DIRellite dish to your DIRblem with the transmwith thhe weather to clear anhe weather to clrea, reset your DIRECreset your DIRECdoor on the front of thdoor on the froonds and then plugginonds and then pluggk of your receiverk of your receivre secure.re secure.soursour

106DIRECTV® HD DVR RECEIVER USER GUIDEFFREQUENTTLY AASKEDD QQUUESTIONSQQ: WWhy is mmy screeenn bblue, black, grayy or snnoowy?Your TV displays a blue, black, gray or snowy screen.Possible Causes: Your TV and/or your receiver are not powered on. The DIRECTV® Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different input source than what you are trying to view. Your TV may not support the selected HD resolution from your receiver.Solution: Check that the DIRECTV® Receiver and TV are both powered on. If you don’t see the your DIRECTV picture, verify the input your TV is on by turning the TV on and off. Most TVs display the input in the upper right- or left-hand corner. If the input is set to something other than your DIRECTV receiver, toggle through the inputs with the “input” button on the DIRECTV remote (if programmed) or TV remote until you get your picture. (If the DIRECTV remote is not working for the TV it may need to be programmed.)If the TV remote is not available:1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV.2. Slowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so don’t proceed too quickly.3. Set the TV to whichever input gives a picture. If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4. Press the TV/VCR button on the VCR remote or on the VCR’s front panel. If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. Check your connections and cables.DRAFTn different n diffeveceiver.eceivwered on. ered one input your TV is on bt your TV is on but is set to somethingut is set to somethingV remote (if programmV remote (if progrd to be programmed to be programmedyour TV and press it. your TV and press itn, one at a time. n, one at a timre.re.

107FFREQUENTLLY AASKEDDD QUEESTIOONS Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver’s front panel to change the resolution to one your TV supports.QQ: WWhy dooesn’t mmy reemote wworkk?Possible Causes: Weak batteries are almost always the problem. Trying to operate equipment other than your DIRECTV Receiver? Remote sensor on the receiver could be blocked.Solution: Check that nothing is between the remote control and the remote sensor. Make sure the remote control is in DIRECTV mode. Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV® Receiver. Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately. If you are trying to operate a device other than the DIRECTV DVR that you have programmed the remote to control, make sure you ﬁrst slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the MODE switch is in the correct position.POWEROPENGUIDE MENU RECSELECTPOPOWOWEOWERWERWERRRemote SensorRemote Battery CompartmentCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFd the remote remote mode. Slide the MODEmode. Slide the MODon so the remote wilso the remote wilrol. They may be wearol. They may be g g batteries. batat is less than fat is less thare tuning re tuningber tber tFTAFTAFTAFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTFTOPENFFFFTAF

108DIRECTV® HD DVR RECEIVER USER GUIDE Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, “Settings & Help:Settings:Remote Control” for instructions on how to program your remote to control other devices. If the indicator lights on the remote control start ﬂashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more.QQ: WWhy woonn’t my DIRRECTV®® Recceiver turnn on?Your receiver won’t turn on with either the remote or from the front panel.Possible Causes: Remote batteries have an insufﬁcient charge. Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver. Wall outlet is not providing power.Solution:If your receiver won’t turn on, the problem may be with the receiver itself, or with the remote control. Please try the following:To Check the Receiver: Verify the detachable power cord is plugged into the back of the DIRECTV® Receiver and the wall outlet. Check the outlet or power strip to make sure it is “live” by plugging in something else. Try plugging receiver into a different wall outlet. Make sure the outlet is not controlled by a wall switch. Unplug receiver for ﬁve minutes, and then plug it in again. FFREQUENTTLY AASKEDD QQUUESTIONSDRAFTlesslesont panel.nt panel.wer source, or powerwer source, or powerem may be with the rem may be with thugged into tugged into ure ure

109 If your receiver is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure receiver is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that only operate when a device is plug in and powered on.To Check the Remote: Press the power button on the front panel. If the receiver turns on, issue is with remote. Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press POWER button on the front panel of the receiver. Make sure remote batteries have sufﬁcient charge. Green light should be solid green when the PWR button on remote is pressed. If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted with the positive and negative ends in the proper directions. Otherwise replace batteries. Make sure nothing is blocking the IR sensor on the on the receiver. Remote must be pointed at receiver, unless it is capable of RF and had been set up as RF.I see a messssage oon mmy TV screeen thhat sayyss, “Pleasee CCall Cuustomerr Servicee xx721.” WWhaat’s ggoing oonn?Possible Causes The channel you’re trying to watch may not be included in your programming package. Your DIRECTV® Receiver may not have the programming information for this channel.Solutions If the channel is part of your programming package, try resetting your receiver by turning it off and unplugging it. Wait 15 seconds, then plug it back in and turn it on. If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000. Finally, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process.FFREQUENTLLY AASKEDDD QUEESTIOONSCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTwith rwith((DIRECTV MoDIRECTshould be solid greenshould be solid greeatteries. If there is noteries. If th. Otherwise replace wise he receiver. Remote receiver. Remot“Pleasee CCall Cuus“Please Call not be included in yonot be includedve the programmingve the programmingpackapacka

110DIRECTV® HD DVR RECEIVER USER GUIDEQ: WWhy ddooes myy PProogress Bar freeeze while acquirringg guidde daataa // data frrom sateellitee? While the “Acquiring Guide Data” or “Acquiring Data From Satellite” message is on the screen, progress freezes during download.Possible Causes: This may be normal. After ﬁve minutes, the screen saver will display. Press any key on the remote to see the progress bar again. May happen if your satellite dish isn’t adjusted properly.Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the front of the DIRECTV® Receiver and wait for program guide information to be acquired.QQ: WWhy aree my viddeo and auudio out of syncc?The audio track does not match the lip movements on the screen.Possible Causes: Problem with how the program was produced or how it was sent to DIRECTV for broadcast. Your surround sound system may be out of sync, or may be set up incorrectly.Solution: Change the channel on your DIRECTV® Receiver. This may re-sync the audio. Rewind the program for about 5 seconds, then fast forward to live programming. Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound system’s manual for assistance.FFREQUENTTLY AASKEDD QQUUESTIONSSELECTACTIVE INFO RES 480i 480p 720p 1080iRESETRReset ButtonDRAFTess the RESET he RESDIRECTVDIRE®®be acquired.acquired.c?c?ents on the screen.nts on the screen.s produced or how it s produced or how e out of sync, ore out of sync, FFTFTFTFTTTTTTTTTTFTT

111 If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, press SELECT “Settings & Help”, then “Settings”. Select the “Reset” item from the left menu and follow the onscreen instructions.Q: Why is there noo aaudio wwith pictture?You can see a picture from your DIRECTV® Receiver, but there is no sound.Possible Causes: A setting (such as mute or volume) may have changed on the receiver or your TV. The cables between your TV and the receiver may not be connected properly, or there may be a problem with an external stereo or surround sound system. Verify that your surround sound system is working, if applicable. Your TV may not support the selected HD resolution from your receiver.Solution: Verify “MUTE” button not activated. Raise or lower the volume. Did volume meter display on TV? Test sound on TV by changing the input to another source, such as a DVD player, game box, or antenna. If connected to stereo or surround sound system, verify components are on and set to the correct mode, and that audio cables are secure and connected correctly. If the issue continues, reset your DIRECTV® Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV® Receiver. You can also press MENU, select “Settings & Help”, then ““Settings”. Select the “Reset” item from the left menu and follow the onscreen instructions. Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button on your receiver’s front panel to set the resolution to one your TV supports.FFREQUENTLLY AASKEDDD QUEESTIOONSCHAPTER 8 - TROUBLESHOOTING & FAQSiver or your TV.iver or your TV.ected properly, or thected propepplicable.licable. from your receiver.our receiver.meter display on TVmeter display onput to another sourcput to another sourcd system, ved system, vyy

112DIRECTV® HD DVR RECEIVER USER GUIDEQQ: WWhat too ddo aboout partial proggrammming looss; channeels miissing froom Guiddee; channnel iis in the Guidde but I caan’t tunnee to it??Your Program Guide is missing channels, or you are unable to use the guide to tune to a channel.Possible Causes: The channels might be excluded from the Favorites list currently in use. Your satellite dish may be incorrectly conﬁgured. Your receiver information may need to be refreshed.Solution: To change your Favorites List, press GUIDE on the remote, then press the YELLOW button and select “Change Favorites List”, then “All Channels”. Enter the channel number using the number pad on the remote control. Check the dish type set in your receiver’s preferences: Press MENU, select “Settings & Help”, “Settings”, “Info & Test”, then “More System Info”. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select “Satellite” from the left menu, then select “Repeat Satellite Setup”. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected. To refresh your receiver information, go to directv.com/reauthorize. You will need to be logged into your account on directv.com to begin this process.FFREQUENTTLY AASKEDD QQUUESTIONSDRAFTe. e. mote, then press the ote, then press thad on the ad on thremote conmopreferences: Press Mreferences: Press M Dish Type shown onDish Type shown onselect “Repeat select “Repeat SatellSaselected.selego to directvgo to direct

113QQ: WWhy dooes my DDIRREECTV® Receeiveer turn ooff while plaaying?Your receiver turns off unexpectedly.Possible Causes: Excessive heat may have caused the receiver to go into a standby state. Electronic protection circuit may have been activated due to a power surge. You may have blown a circuit breaker or be experiencing a power outage. Parental viewing limits may have been activated on your DIRECTV® Receiver.Solution: Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver. Wait 30 seconds for internal circuits to reset, then turn receiver back on. Consider using a line conditioner or surge protector. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected. If parental limits are active, turn your DIRECTV® Receiver back on and enter your parental lock code at the prompt.QQ: WWhy dooes my DDIRREECTV DDVR turnn on orr cchange chaannels unnexxpectedly?Your receiver changes to a different channel without a remote control command. Possible Causes: A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested. Your TV’s timer may have been activated.FFREQUENTLLY AASKEDDD QUEESTIOONSCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTrge. rge. tage.tageVV®® Receiver. Receihat nothing is on top at nothing is on tourn receiver back oneiver back onctor.ctor.uent or severe, especnt or severe, especIRECTVIRECTV® Receiver ba Receion orr cchan on or chahouthout

116DIRECTV® HD DVR RECEIVER USER GUIDESolution: To see if the program was recorded then deleted, press MENU, select “Recordings”, then “Manage Recordings”, then in the left menu, select “History”. If the recording was cancelled due to a scheduling conﬂict, you will need to record the program again and if necessary you will need to adjust the programming priority. See the “Manage Recordings: Series Manager” section in Chapter 4 for details. Check the Parental Locks on your receiver and TV. Adjust the content ratings, if necessary.QQ: I wwantedd to reccorrd a proggram, but I got aan record. WWhat ddo I ddo?Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program.Possible Causes: You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time. There was an overlap in the programs you tried to record.Solution: If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide which recording to cancel. If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), adjust your recording start and end time Recording Options. See the “Changing a Record Option” section in Chapter 4. Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. FFREQUENTTLY AASKEDD QQUUESTIONSDRAFTgs: gs: SerSt ratings, if nect ratingsor it can record one por it can record time or tried to watchtime or tried to tried to record.ried to record.ms at once, or watchms at once, or watchexamplexamplecec

117QQ: I recordedd a prroggraam andd thee reccordingg got cut offf just befooree tthe end soo I misssed the last bitt oof the prrogramm. Why??Your recording stopped before the program or event ended.Possible Causes: The program you were trying to record may have started or ended early. If you were trying to record a sporting event, the event may have run over its allotted time. You may have had a recording conﬂict with a higher priority program. Someone may have manually ended the recording.Solution: Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later (or more, if necessary). You may be able to record the same program again later in the week. Check the Program Guide for additional showings. For sporting events, you may want to extend the recording stop time 15 minutes or more to protect against overtime games. If you had a priority conﬂict, try adjusting your start and end times. You may need to choose a different time slot to record a program if the conﬂict continues.QQ: WWhy waas a proogrram I reccordeed displayeedd in the Myy Playylist sscreeen, but deleted beffore II could wwatch it?Your recording(s) were deleted before you had a chance to view them.Possible Causes: Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. The receiver may have deleted older recordings to make room for newer ones.FFREQUENTLLY AASKEDDD QUEESTIOONSCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTover its allotted timover its allotram.ram.rd Options so the recons so the reprogram again later iprogram again lnd the recording stope recording stopng your start and endng your start andsplayeedd in splayed ina chana chan

118DIRECTV® HD DVR RECEIVER USER GUIDE You exceeded the allotted purchase or viewing time on a Pay Per View movie or event. Bad weather may have caused a loss in signal. Your receiver will automatically delete these incomplete programs.Solution: Delete some of the content on your DVR to make room for new recordings. Change your recording options to keep programs until you delete them manually. See “Recording a Single Show” or “Recording a Series” in Chapter 4 for details. You can also change a recording you’ve already made to “Keep Until I Delete”. See “Managing My Playlist” in Chapter 4. To avoid this in the future, you can change settings for recordings that you’ve set to occur in the future, but haven’t recorded yet. Press MENU, select “Recordings”, then “Manage Recordings”, then “To Do List”, choose the show you want to change and select it, select RECORD, press SELECT on “Keep…”, press SELECT on the “Keep Until” box to change it to “I Delete”, use the ARROW button to move over to Update and press SELECT. If you recorded a DIRECTV CINEMA movie or Pay Per View event, but did not watch it, the time which you are allowed to purchase or watch it may have expired. To avoid this in the future, check your Pay Per View recordings in the My Playlist screen for expiration dates.QQ: I’vve set upp a seriees recordding. Why do I gget a bunnchh of reerunss aand multipplee copiees of thee same pprogram?Your DVR is getting full of duplicate recordings of the same program, or old episodes of the chosen show.Possible Causes: Your series is set to record both First Run and Repeat episodes. The programmer may not provide enough details in the program description for your receiver to determine whether the program is a repeat.Solution: When you set up a series, make sure you select only the “First Run” option. This is the default for one-touch recording unless you have changed your default recording settings. FFREQUENTTLY AASKEDD QQUUESTIONSDRAFT..m manually. m manUntil I Delete”. See “MUntil I Delete”. Seerdings that you’ve setings that ycordings”, then “gs”, thTo Dpress SELECT on the ress SELECT on ELECT.CT.ay Per View event, buay Per View evenoid this in the future,oid this in the futuWhy do I gget a buWhy do I get a cordings of the samcordings of the anan

119QQ: WWhy can I not ssee DIRECTV mmenus andd sscreens on my TVV? OORR WWhy doo I see a mmeessage tthat says, “Thiss TV or itts cabless are not HD. To seeee screenn graaphiccs, preesss the REES kkey onn the ffroont of thhe receiver unntil tthis meesssage noo loongerr apppearss”.. When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (“user interface”) will not appear on Standard Deﬁnition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed.Possible Causes: You have connected your receiver to your TV using both a High Deﬁnition output (HDMI) and Standard Deﬁnition (SD) outputs (S-Video, Component (Red/Yellow/White), or Coaxial) on the same receiver. You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the receiver set to HD resolutions such as, 720p, 1080i or 1080p.Solutions: Change the receiver resolution to 480i or 480p by pressing the RES button on the front receiver panel until 480i or 480p is selected. Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select “Settings”, “HDTV” and then “TV Resolutions”. Follow the onscreen instructions. Turn “Native” Off. Press MENU, select “Settings”, “HDTV”, “Video”, then “Native”, and follow the onscreen instructions.FFREQUENTLLY AASKEDDD QUEESTIOONSSD Video OutputsHD Video OutputsCHAPTER 8 - TROUBLESHOOTING & FAQSDRAFTthe eboth a High Deﬁnitioboth a High Deﬁnitioaxial) on the same reaxial) on the sament (Red/Yellow/Whitnt (Red/Yellow/Whitr 480p by pressir 480p by pres0p on the0p on theuctuctTSSTFTT

120DIRECTV® HD DVR RECEIVER USER GUIDEDRAFT

121CCHHAPPTEERR 99: WAARRRANTTY AANNDD OOTHHER INNFOLimmited 9900-Dayy Waarrrrantyy ....................................................122 WWhho is ccoovered? ..............................................................................122WWhhat is CCovereed? ............................................................................122WWhhat is EExcludded? ...........................................................................123MMaake Suurre Youu Keeepp... ....................................................................124BBefore RRequessting RReepairr SServvice... ..........................................124TTo Get WWaarrannty Seerrvvice.... ..............................................................125TTo Get OOuut-of--Warraannty Seerrvicee... ................................................125DIRREECTV PPROTTECTTIIOON PPLAAN ..............................................FCCCC Custoomerr Infoorrmmationn ..................................................TERMMS AANND CONDDITTIONS FOR USEEE OF SSSOFFTWWARE (““TTEERMSS””) ............................................................................CHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFT25....1212266...........1212288WAREWARE.......................................1291229

122DIRECTV® HD DVR RECEIVER USER GUIDELLIMMITEDD 900-DAAYY WAARRAANTYDIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR (Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition.WHO IS COVERED?You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.WHAT IS COVERED?Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.DRAFTeipt or other documeeipt or other documENDS ONLY TO THE OENDS ONLY TO THE OHE ORIGINAL CONSUORIGINACOMMERCIAL USERSCOMMERCIALS THIS WARRANTY.THIS WARRANTYquire the product. Foquire the productor replaced with a neor replaced with a neoperative. This exoperative. Thisfrom the lofrom the loscretiscreti

123LLIMITEDD 900-DAYYY WARRRANNTYWHAT IS EXCLUDED?Your warranty does NOT cover: Labor charges for installation or setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modiﬁcations or other changes to the product, including but not limited to software or hardware modiﬁcation in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modiﬁcations, “hacks” or utilizing service access or “back doors” will void this limited warranty.Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that has been modiﬁed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modiﬁcations. A product used for commercial or institutional purposes.DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.MAKE SURE YOU KEEP...Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide (see page 10) and keep both nearby. Also keep the original box and packing material in case you need to return your product.BEFORE REQUESTING REPAIR SERVICE...Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.CHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFTaccesacceorized repaorizedct. SOME STATESct. SOME SUSION MAY NOT APPUSION MAY NOTr hardware modiﬁcatir hardware modiﬁcate case of hardware orcase of harack doors” will void tors” wns, telephone line, or telephone line, ooperate in any countte in any countof products damaged of products damnnection will be a locection will be a locramming and other sramming and ion, ion, program guide dprogram guideii

124DIRECTV® HD DVR RECEIVER USER GUIDETO GET WARRANTY SERVICE...Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.TO GET OUT-OF-WARRANTY SERVICE...To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV® Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® Receiver. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTVLLIMMITEDD 900-DAAYY WAARRAANTYive wilive wIRECTV for informatioTV for inMPLIED WARRANTIEED WARRANTIEO THE DURATION OF THE DURATION OF PLIED BY THE LAW OPLIED BY THE LAWL OTHER WARRANTIOTHER WARRANTS PROVIDED IN THIS VIDED IN THIS DIRECTV BE LIABLEDIRECTV BE LIANOT BE LIABLE FOR ANOT BE LIABLE FOR THE DIRECTVTHE DIRECTV®® RS ON WAS ON WAHTS.HTS.

125Safeguard your DIRECTV® System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV® entertainment."#$Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including: All this — for one low monthly fee — covers every DIRECTV component and receiver on your account.Siggn up ttooday foor thhe DIREECTVV PRROTECCTTION PLAAN by ccallinng 1-8800-DIRREECTVThe DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection.DDIRECCTTV PPROTEEECTION PLLANProfessional In-home service calls when needed Dedicated Technical Support 24-hour a dayPower surge related repairs including those caused by lightning Unlimited dish antenna alignments Cables, switches and associated wiring throughout your homeReplacement of defective receiver equipment (if problem can not be resolved over the phone)Defective remote control replacements All parts and labor for repairCHAPTER 9 - WARRANTY AND OTHER INFORMATIONDhly fee — chly fee — cDRAFTDRAFAFRARARARADRRRFTTing the sing thstem, includinstem, inicated Technical SupUnlimited dishhout Rep(if prts

$126DIRECTV® HD DVR RECEIVER USER GUIDEThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Responsible Party:DIRECTV2230 E. Imperial HwyEl Segundo, CA 902451-800-DIRECTV IgVYZCVbZ/9>G:8IK IneZd[:fj^ebZci/9>G:8IKHViZaa^iZGZXZ^kZg Model Number: HR34, HR42, HR44, C31, C41, C41W and aboveFederal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: GZdg^ZcidggZadXViZi]ZgZXZ^k^c\satellite dish antenna. >cXgZVhZi]ZhZeVgVi^dcWZilZZci]ZZfj^ebZciVcYi]Z9>G:8IKGZXZ^kZg# 8dccZXii]ZZfj^ebZci^cidVcdjiaZidcVX^gXj^iY^[[ZgZci[gdbi]Viidl]^X]i]Z9>G:8IKGZXZ^kZg^hXdccZXiZY# 8dchjaii]ZYZVaZgdgVcZmeZg^ZcXZYgVY^d$IKiZX]c^X^Vc[dg]Zae#FFCC CUUSTOOMEERR INFOORRMMATIOONDRAFTequipment complies wequipment compomply with the limits mply with the limitsable protection againable protection againn radiate radio frequen radiate radio freqerence to radio comerence to radio comquipment doesquipment dor to the er to the eModel Number: HR34, HR42, HR44, C31, C41, C41W andAFand aboveabove$

$127 86JI>DC/8]Vc\ZhdgbdY^ÃXVi^dchcdiZmegZhhanVeegdkZYWni]ZbVcj[VXijgZggZhedch^WaZ[dgXdbea^VcXZXdjaYkd^Yi]Zuser’s authority to operate the equipment.The user may ﬁnd the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems”. This booklet is available from the U.S. Government Printing Ofﬁce, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certiﬁed to comply with Class B limits may be attached to this device. Operation with non-certiﬁed peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certiﬁed device.This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.See installation instructions for details.The REN (Ringer Equivalence Number) is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed ﬁve (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identiﬁer that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3).If this DIRECTV® Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to ﬁle a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notiﬁed in advance in order for you to make necessary modiﬁcations to FFCCCC CUUSTTOMMER INNNFORMMATIIONCHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFTterteripherals iiphernnect the devicnnect therements adopted by Arements adopted by TXXXX. XXX. one company. This equone company. Tises’ wiring and telepes’ wiring and telecompliant telephone ant telephoner jack that is also comr jack that is alsd to determine the nuto determine the nudevices not ringing indevices not ringimay be connecmay be connis part of is part ofmal mal$

128DIRECTV® HD DVR RECEIVER USER GUIDEmaintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.DIRECTV2230 E. Imperial HwyEl Segundo, CA 902451-800-DIRECTVIf your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualiﬁed installer.DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.FCC RF Radiation Exposure StatementMPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment was veriﬁed for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements. WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter. FFCC CUUSTOOMEERR INFOORRMMATIOONDRAFTo the telephone line, e telephoe questions about whae questions aboot contain any user-sot contain any uarrester in the AC outarrester in the AC ong transients, are veryransients, are veryFCC RF Radiation Exposure StatementDttt complies with FCC RF radiation exposure limits set forth for an uncontrolledMPE/SAR/RF Exposure Information. This equDequipment cequipment cenvironment. This equipment was veriﬁed for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RFDddqpexposure requirements.WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must beqp p p qmaintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meetqp p pthe FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in thepg gg qp p gequipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with anyqp gother antenna or radio transmitter.

129THE DIRECTV® RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the “Software”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU. A. License Grant and ConditionsDIRECTV grants you a non-exclusive, non-transferable, limited license to use the Software solely in executable code form and solely as integrated with, incorporated into, and in conjunction with the Receiver. You must ensure that the copyright, trademark and other protective notices contained in the Software are maintained and not altered or removed. The Software is protected by copyright and other laws and international copyright and other treaties. All title and intellectual property rights in and to the Software and all modiﬁcations, updates, enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence such ownership rights. Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV. Use of such Software is also subject to the terms of any applicable agreement between you and each such provider. DIRECTV reserves the right to modify, supplement, update and otherwise alter the Software via software download or other modiﬁcation procedures, and these terms will apply to such Software as modiﬁed, supplemented, updated, and otherwise altered. B. License RestrictionsYou may not copy, modify or transfer the Software, or any copy thereof, in whole or in part. You may not reverse engineer, disassemble, decompile or translate the Software, or otherwise attempt to derive the source code of the Software, except to the extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement is void. You may not rent, lease, load, resell for proﬁt or distribute the Software, or any part thereof. You may not export, transfer or re-export the Software in violation of any applicable law. The Software may include some components that are covered by “free software” licenses, open source licenses and other similar license use rights, which require such components to be used, modiﬁed and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such licenses, and not these Terms. TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (“TTERMMS”)CHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFTuse the Software suse the SoftwReceiver. You must eReceiver. You mud and not altered or rd and not altered or rtreaties. All title andaties. All rivative works of the rivative worksonably requested by Dnably requested bReceiver may be madeer may be madeU GPL and other openU GPL and other opening the written requeing the written reyou and each such proou and each such prftware edownload or odownload or oupdated, and otherwisupdated, and othtware, or anytware, or anare, or are, or

130DIRECTV® HD DVR RECEIVER USER GUIDEC. Ownership of Software and Reservation of RightsThe Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software. D. TerminationThese Terms are effective until terminated. You may terminate these Terms by returning the Receiver to DIRECTV or your supplier. These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV. Upon termination you must return the Receiver to DIRECTV or your supplier.E. DisclaimerTHE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED “AS IS”. NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you.%'#$DIRECTV’S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE.YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY.TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (“TERRRMS”)DRAFTms by returningms by retomply with these Teomply with theRECTV or your suppliRECTV or your suppSUPPLIED “AS IS”. NESUPPLIED “AS ISNTY OR REPRESENTY OR REPRESEN NOT LIMITED TO ANNOT LIMITED TO ANS OF MERCHANTABILS OF MERCHANTHIRD PARTY RIGHTSTHIRD PARTY RIGHSORS BE LIABLE TO YBE LIABLE TO YPUNITIVE OR INCIDENPUNITIVE OR INMENT OF SUBSTITUTEMENT OF SUBSTITUTWARE, EVEN IF DIRWARE, EVEN IF A THIRD PARA THIRD PAs, so ths, so th

131G. Additional InformationCertain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org.H. GNU GPL and Open Source SoftwareCertain components of the Software may be subject to the GNU General Public Licence, Version 2, June 1991 (“GPL”), “free software” licenses and other open source software licenses. The foregoing components of the Software are not and may not be subject to the License Restrictions in Section B above. In compliance with the GPL, DIRECTV, its suppliers, or its third party licensors, upon written request, will make the source code of the software, libraries and associated utilities it uses, together with its modiﬁcations (if any), available to the public in source code form. You are free to use, modify and distribute the software and any modiﬁcations as long as you comply with the terms of the GPL referred to above and other open source software licenses. The license terms applicable to the GPL may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org, speciﬁcally at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable source code please write to DIRECTV at: Attention: Vice President, STB EngineeringDIRECTV2230 E. Imperial HighwayEl Segundo, CA 90245GNU GENERAL PUBLIC LICENSEVersion 2, June 1991Copyright © 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (“TTERMMS”)CHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFTblic Licence, Veblic Licenng components of thng componentsce with the GPL, DIREce with the GPL, DIRoftware, libraries andftware, libraries andrm. You are free to usou are fGPL referred to abovGPL referred toe DIRECTV website loIRECTV website org/licenses/old-licenrg/licenses/old-licen

132DIRECTV® HD DVR RECEIVER USER GUIDEPreambleThe licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too.When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights.These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modiﬁed by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reﬂect on the original authors’ reputations.Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.The precise terms and conditions for copying, distribution and modiﬁcation follow. TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (“TERRRMS”)DRAFTby tby Our General PubOur Generharge for this serviceharge for this serpieces of it in new frepieces of it in new frbid anyone to deny yobid anyone to dor you if you distributeu if you distributeam, whether gratis oam, whether gratis oeive or can get the soeive or can get theopyright the softwareopyright the sare.are.ours, we want to mours, we want tby someone by someoned by othd by oth

133GNU GENERAL PUBLIC LICENSETERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modiﬁcations and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modiﬁcation”.) Each licensee is addressed as “you”. Activities other than copying, distribution and modiﬁcation are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modiﬁcations or work under the terms of Section 1 above, provided that you also meet all of these conditions:a) You must cause the modiﬁed ﬁles to carry prominent notices stating that you changed the ﬁles and the date of any change.b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.c) If the modiﬁed program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (“TTERMMS”)CHAPTER 9 - WARRANTY AND OTHER INFORMATION work worcations and/cationation”.) Each liceation”.) Eared by this License; thred by this Licensam is covered only if am is covered only if ogram). Whether thatram). Whets source code as you s source codepropriate copyright noopriate copyrightf any warranty; and gwarranty; and gring a copy, and you mring a copy, and yProgram or any portiorogram or any portior the terms of Sectionr the terms of Searry prominent noticarry prominent noticute or publisute or publisarge toarge to

134DIRECTV® HD DVR RECEIVER USER GUIDE These requirements apply to the modiﬁed work as a whole. If identiﬁable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)The source code for a work means the preferred form of the work for making modiﬁcations to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface deﬁnition ﬁles, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (“TERRRMS”)to work wto woks based on thks basedram with the Programram with the Proe other work under the other work under thn it, under Section 2) under Sene of the following:ne of the followne-readable source creadable source cd for software interchtware interchast three years, to givast three years, tmplete machine-readmplete machine-rean a medium customaa medium customau received as to the ofu received as to thebution and only if youbution and only if you))rred forrred formomo

1354. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice.TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (“TTERMMS”)CHAPTER 9 - WARRANTY AND OTHER INFORMATIONDRAFTever, neverd by law if yd by lm), you indicate ym), you indg the Program or worg the Program oe Program), the recipe Program), the recipbject to these terms at to thesented herein. You are nted herein. Yon of patent infringemen of patent infringemourt order, agreemenourt order, agres of this License. If ys of this License. Ifrtinent obligations, thent obligations, thot permit royalty-free ot permit royaonly way you could saonly way you couldr unenforcear unenforceintendintend

136DIRECTV® HD DVR RECEIVER USER GUIDEThis section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program speciﬁes a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (“TERRRMS”)DRAFTof the Generof the er in detail to addrer in detail tiﬁes a version numbeiﬁes a version nuconditions either of thconditions either of tfy a version number oa version nher free programs whr free programs ws copyrighted by the Frighted by the s. Our decision will bes. Our decision the sharing and reusthe sharing and reSED FREE OF CHARGSED FREE OF CHARCEPT WHEN OTHECEPT WHEN OT” WITHOUT W” WITHOUT WES OF MES OF MEOEO

137EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.END OF TERMS AND CONDITIONSHow to Apply These Terms to Your New ProgramsIf you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.To do so, attach the following notices to the program. It is safest to attach them to the start of each source ﬁle to most effectively convey the exclusion of warranty; and each ﬁle should have at least the “copyright” line and a pointer to where the full notice is found. <one line to give the program’s name and a brief idea of what it does.> Copyright (C) <year> <name of author>This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode:Gnomovision version 69, Copyright (C) year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type `show w’. This is free software, and you are welcome to redistribute it under certain conditions; type `show c’ for details.The hypothetical commands `show w’ and `show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show w’ and `show c’; they could even be mouse-clicks or menu items--whatever suits your program.You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the program, if necessary. Here is a sample; alter the names:TEERMMS AANDD CCONNDDITTIONSS FOR UUSSE OFF SSOFFTWAARE (“TTERMMS”)CHAPTER 9 - WARRANTY AND OTHER INFORMATIONo tho thterms.termh them to the stathem to copyright” line and a copyright” line as.>.>modify it under the terodify it under th2 of the License, or (af the License, or (eful, but WITHOUT ANful, but WITHOUT ANPURPOSE. See the GPURPOSE. Seecense along with this cense along with th0-1301 USA.301 USA.by electronic and papby electronic anode:ode:r name of authorr name of authWARRANTY;WARRANTYhow chow c

138DIRECTV® HD DVR RECEIVER USER GUIDEYoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovision’ (which makes passes at compilers) written by James Hacker. <signature of Ty Coon>, 1 April 1989 Ty Coon, President of ViceThis General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License.TTERRMS ANNDD COONDITTIOONSS FORR USEE OOFF SSOFTWWAREE (“TERRRMS”)propripropations with ation

139AAPPPENDDIICEESSAApppeendixx 1: Seetupp and AAcctivaation ...................................140GGuuided SSetup ............................................................................. 140AActivatee Your DIREECCTTV® SSeervicce .............................................. 140AApppeendixx 2: Conneections to TTV & EEquippmeent ................141YYouur Phoone Conneeccttion ............................................................. 141YYouur Inteernet Connectionn ..........................................................141CCoonnecttions ffor AAuuxiliaryy EEquipmennnt .....................................142HHDD TV CCoonnectionnss ................................................................... 145SSDD TV CCoonnecctionss ....................................................................14AAudio Coonnecctions ....................................................................CCoonnecttions tto Otthheer Equipment ............................................AApppeendixx 3: Receiivveer Frronnt aand BBack PPPaneels AApppeendixx 4: How ttoo Netwwoorkk Yourrr HD DDDVRR PProofessioonallyy Instaallled DIRECTV CCinemaaa Coonnnectioon Kit 156SSelf-Inssttalledd DIREECCTV CCinnemma Connnnectioon KKitt - Wirrelesss .157WWired ........................................................................................... 157WWirelessss ...................................................................................... 159AApppeendixx 5: Aboutt HHigh--DDeﬁnitionnn .................................162SScreen FFormaat & RReesoluutioon ....................................................162SSupportteed Reesoluutioons ............................................................. 164WWide-Sccreen VS. SSttaandarrd Forrmatss .......................................165APPENDICESDRAFT4445.14114477......144499...................1500.............................151RR..........................1515555 Coonnnectioon Kit Coonnection Kit..156ctioon KKitt - Wirrelessscttion it - Wireless...............................................................................

141AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENTYOUR PHONE CONNECTIONConnecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies and special events without calling DIRECTV® to order. It is required for sports package subscriptions and is also used to enhance the interactive features available on our interactive channels. The receiver uses a toll-free number once a month for a few minutes duration and is designed not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most common type of phone jack). If you disconnect the phone line, the receiver will not allow you to purchase PPV programs and some features of our interactive channels will be limited. If your receiver is connected to the Internet, either directly or via a DIRECTV Home Network connection, you do not need to be connected to a phone line. See “Your Internet Connection” below.Do not connect your receiver to a digital PBX phone system — doing so may permanently damage your equipment and void your warranty.YOUR INTERNET CONNECTIONConnecting your DIRECTV Receiver to the Internet and your home network gives you access to features like TV Apps, Music & Photos, and more.The instructions for connecting to a network are different depending upon whether you have Whole-Home DVR Service. Please see Appendix 4.NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit directv.com/getconnected.APPENDICESDDRAFTa tolla to will need an will nwill not allow youwill not allonnected to the Internnnected to the Inone line. See “Your Intone line. See “Your Intoing so may permanso may rnet and your home nnd your home nwork are different depwork are different dep

142DIRECTV® HD DVR RECEIVER USER GUIDECONNECTIONS FOR AUXILIARY EQUIPMENTIf you upgrade your TV, get a new DIRECTV® Receiver, or add new equipment such as a surround sound system, DVD player or burner, or VCR, you have various options for connecting your equipment. All of the video and audio outputs on your receiver offer good quality. Pick a video and audio output from the following lists based on the connectors your receiver and TV support; they are listed in order, with the highest quality options at the top of each list. Not all connectors are available on all receivers and TV models.NOTE: Not all cables come with your digital satellite receiver; you may need to purchase additional cables depending on your setup. HDMI cables are available from DIRECTV at a nominal charge. Contact DIRECTV customer service for more information. Never connect an IN to an IN or an OUT to an OUT. All A/V jacks and inputs are color-coded. Always match the color of the plug to the same color of the jack. To obtain the best picture quality, make sure the receiver is connected directly to the TV. Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the receiver. Please contact the manufacturer of such equipment for additional information.WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, ﬁre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement.WARNING: Do not connect your receiver (or any other equipment, such as a TV or VCR) to the AC power supply until you have properly connected all the other cables.AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENTDRAFThehennectonnecctors are avactors amay need to purchasey need to parge. Contact DIRECTontactA/V jacks and inputs a/V jacks and inpureceiver is connectedreceiver is connecteders, certain programmers, certain prognsumer electronics ensumer electronicstional information.al information.power cord) that campower cord) that cac shock, ﬁre, bodilyc shock, ﬁre, bodilye contact DIREe contact DIRny ony o

143The table below shows the beneﬁts and disadvantages of each type of available video connector: HDMI Component S-Video RCAHigh Def (HD) HD 1080p 3D Built-in Audio Standard Def HDD Videoo Connectioons HDMI [High-Deﬁnition Multimedia Interface] provides the best digital video and digital audio in one connector. HDMI is the only recommended cable, and is required for the highest quality 1080p signal and 3D TV. Component Video Output (YPbPr) provides high-quality HD video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. Newer receivers have an “A/V Out” connector that provides Component Video and RCA audio output in a single, custom cable. Component cables do not provide 1080p or 3D TV.SD Videoo ConneecttioonsThese cables are provided for convenience only, and do not present an HD picture. They are useful if you have to connect your DIRECTV® HD DVR to an older CRT TV, a VCR, or other non-HD device. S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. (Not all receivers have S-Video outputs.) RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two audio channels. AAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENTAPPENDICESDRAFTFTTTTTTTFTFTFTFTFTFTFTFTFTFTFTFTs the best digital videe best digital videghest quality 1080p sghest quality 1080p sh-quality HD video, bh-quality HD videdio connectors. Neweo connectors. Newn a single, custom caa single, custom caonly, and do nonly, and do or otheror other

144DIRECTV® HD DVR RECEIVER USER GUIDEAuddio Coonnnectioons HDMI [High-Deﬁnition Multimedia Interface] provides the best digital video and audio in one connector. Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment. Digital Audio Coax provides high quality digital audio and is also found on newer surround sound and DVD equipment. RCA outputs provide good audio quality and are found on older auxiliary equipment.There are so many makes and models of TVs and auxiliary equipment, it is impossible to fully describe all of the possible connections between them and your receiver. Refer to the manuals for that equipment to see the connection options speciﬁc to each make and model. The following images show examples of how your receiver may be connected using the supported video and audio connections for the TV, the surround sound, and the DVD player/burner or VCR. Several models of DIRECTV Receivers are shown, giving you a variety of connection options to your TV and other equipment.AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENTDRAFTnewnewry equipmery eqt is impossible to fut is impossibor that equipment to sor that equipment ur receiver may be cor receiver may be cor/burner or rner or VCR. SeveVer equipment.er equipment.

145Example: TV with HDMI Connector - RECOMMENDEDHere is an example using a TV that has an HDMI connector as the best video/audio input. Note: Only an HDMI connection provides a 1080p picture and 3D TV.HD TV CONNECTIONSHDMI CableAAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENTAPPENDICESDRAFDRAF

146DIRECTV® HD DVR RECEIVER USER GUIDEExample: TV with Component Video ConnectorsHere is an example using a TV that has component video connectors as the best video input.Note: A Component Video connection will not provide a 1080p picture nor 3D TV.Component Video requires a separate audio connection.HD TV CONNECTIONSComponent VideoAAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENTDRAFDRFDRAFT

147(This connection does not provide an HD picture.)Example: TV with RCA ConnectorsHere is an example of a TV that has an S-Video connector as the best video input (Not all receivers have an S-Video connector.)S-Video requires a separate audio connection.SD TV CONNECTIONSS-Video CableAAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENTAPPENDICESDRAFDRAFDRAF

148DIRECTV® HD DVR RECEIVER USER GUIDE(This connection does not provide an HD picture.)Example: TV with RCA ConnectorsHere is an example of a TV that has RCA connectors as the best video input.RCA cables are often bundled as a three-way cable with one video and two audio connections. You can also purchase a single-connection RCA video cable, and a separate cable for audio.SD TV CONNECTIONSRCA Video and AudioAAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENTDRAFDRDRAF

149Of all the video connections, only HDMI provides an audio signal with the video. The other connections all require a separate audio cable. Of these, your best quality signal will be from the Digital Audio Out/Optical connector, followed by the Digital Coax connector, followed by the RCA Audio Out connector. The connector you end up using may be determined by the equipment you are connecting to. (For example, your home theater system may support only the Digital Audio Out/Optical connector.)The red and white RCA audio out connectors are so common, it is possible you may have one of these cables already. However, these cables provide an analog signal, so you will be missing out on the beneﬁts of digital quality sound.AUDIO CONNECTIONSRCA Audio Digital Coax Digital Optical HDMI CableAAPPEENNDDIX 2: CONNNNEECCTIONSS TOO TV &&& EQUIPMEENTAPPENDICESDRAFTRADDRAFTRARAAon, it towever, owevmissing missing RCARCARCARCA

150DIRECTV® HD DVR RECEIVER USER GUIDECONNECTIONS TO OTHER EQUIPMENTIn addition to your TV, you may wish to connect other equipment, such as a DVD burner, VCR, or even a second TV to your DIRECTV® Receiver. For the best-quality picture, it is recommended you do not use a pass-through connection from your TV or other equipment as an input to a DVD burner or VCR. Instead, use an available connection from your DIRECTV Receiver. For example, if you use the HDMI connection on your DIRECTV Receiver to connect to your TV, you can use the Component Video, Composite Video RCA, or S-Video Out to connect to your DVD burner, VCR, or second TV.AAPPENDIXX 22: CCOONNEECTTIOONS TTO TVV && EQQUIPMMEENTDRAFTRA

151Froont Paneel ExamppleThe buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die.Your equipment may not look exactly like the model illustrated.12 3 5 6 7 8 9 104AAPPPENNDDIXX 3: RRECEEIVVEERR FROONNT AAND BBBACK PPANEELSAPPENDICESRAAFTRFTFTTT9

152DIRECTV® HD DVR RECEIVER USER GUIDE1. DOOR PANEL, USB PORT – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)2. POWER – Turns your DIRECTV® Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered off. The power light ﬂashes when you press a key on the remote to let you know it has received the command.3. REMOTE SENSOR – The infrared sensor picks up commands from the remote control. You cannot have any opaque object between the remote and this sensor or else the command will not get through. If you have an optional RF remote, this sensor is not used. With an optional RF remote, you can place your receiver inside a cabinet or any non-metal enclosure and it will receive the remote control commands up to 200 feet away.4. GUIDE – Displays the onscreen program guide.5. MENU – Brings up the Main Menu to access settings and services.6. RECORD – This button lights orange when a recording is in progress.7. SELECT – Selects the item highlighted.8. RES (RESOLUTION) – The RES key switches the output resolution of the DIRECTV Receiver. Each time you press the key, it cycles to the next available resolution: 480i, 480p, 720p, 1080i and 1080p (supported on some models). Note: The RESOLUTION button on the front panel only changes the resolution. It does not change the screen format (crop, stretch, letterbox, pillarbox). The FORMAT button on the remote control cycles through all of the screen formats and resolutions. See Appendix 5 for details.9. RESOLUTION INDICATORS – Lights indicate the current resolution setting. 480i is the old analog TV setting. 480p is Enhanced Deﬁnition TV, which is less than HD. 720p is the ﬁrst level of HDTV. 1080p is the highest level of HDTV provided by the receiver. To get the best out of HD, you should be using 720p or higher resolution for your HDTV.10. DOOR / PANEL, ACCESS CARD – The access card slot, RESET button, and receiver ID and model number are located behind the door panel.AAPPENDIXX 33: RREECEIVVERR FFRONNT ANND BBAACK PANNELSDRAFTototrough. rougnside a cabinnside aervices.ces.is in progress.s in progress.he output resolution ohe output resolu, 480p, 720p, 1080i an 480p, 720p, 1080i he resolution. It does esolution. It does ntrol cycles through ntrol cycles th indicate the cur indicate the c20p is the ﬁ20p is the ﬁsing sing

153Bacck Panneel ExammppleesYour equipment may not look exactly like the model illustrated.Warranty VOIDif Brokenor RemovedGENIE™ HD DVRDIRECTV HD DVR135 6 89 101112 1314412 3 6 7 8 9 10 11 12 1354AAPPPENNDDIXX 3: RRECEEIVVEERR FROONNT AAND BBBACK PPANEELSAPPENDICESDRDDDDDDDDDRDRDDDDDDRRDRRAFRDRDRDDDADRADRRARA5ARARA6RFFT

154DIRECTV® HD DVR RECEIVER USER GUIDE1. SATELLITE IN 1 – Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port.2. SATELLITE IN 2 – Connect the second line from your satellite dish here.3. S-VIDEO OUT – A Standard-Deﬁnition video output.4. RCA-Audio/Video Jacks – Standard-Deﬁnition output. You can use the entire row of RCA connectors (yellow, white and red) to feed a VCR or DVD player/burner. 5. COMPONENT VIDEO OUT – Use this block to connect up component video cables (green, blue, red); use the white and red RCA connectors below it for analog audio out. These connectors provide an HD picture, but do not support 1080p or 3D.6. DIGITAL AUDIO OUT COAXIAL – Use this digital audio connection for sound.7. DIGITAL AUDIO OUT OPTICAL – Use this digital audio connection for sound.8. HDMI – Use this combination digital video and audio connector for the best picture quality. This is the recommended connector for HD TV.9. ETHERNET – Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port.10. USB – For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA)11. SATA – Use this connector to add an external hard drive to your receiver.12. PHONE JACK – Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package includes it).13. POWER – Your receiver must be plugged in at all times to function properly.14. IR RECEIVE – Connect an IR (infrared) extender or repeater here when your receiver is in a cabinet or otherwise not “visible” to your remote control. AAPPENDIXX 33: RREECEIVVERR FFRONNT ANND BBAACK PANNELSDRAFTentire rowentirnent video nent cables (greables provide an HD picturprovide an HD picturnnection for sound.on for so connection for sounonnection for soudio connector for thedio connector for theor information on netinformation on net(FRONT/REAR EAC(FRONT/REAR EAn external hard dn external harhere to here to

155To use your DIRECTV HD DVR on your home network, you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (models HR44, HR34, HR20 or later) or DIRECTV Plus® DVR (model R22) A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable). A network router with an available Ethernet port, and/or wireless capability.The instructions for connecting to a network vary depending on whether or not you have Genie or Whole-Home DVR Service. Please see the appropriate sections that follow.NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit directv.com/getconnected.If yyou havee Whoolee-HHome oor Geeniee HD DVVVR servicce: Professionally Installed DIRECTV CINEMA Connection Kit: Schedule a professional installation appointment at directv.com/getconnected. Wireless Self-Installed DIRECTV Cinema Connection Kit: If you already connect to the Internet via WiFi, you can order this wireless kit at directv.com and connect yourself.If yyou doo nnot haavee WWhole--Homme DDVR or GGenie DVVR service: Wired: The fastest, most reliable connection. Your house must be wired for Ethernet, or you must run cables from a network router to your DIRECTV HD DVR. Wireless: This can be easiest method if you already connect to the Internet via Wi-Fi. However, wireless connections may be slower and somewhat less reliable than wired. You can order the Wireless DIRECTV CINEMA Connection Kit from directv.com, or at 1.800.531.5000.APPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVRAPPENDICESDRAFTnot you have Genot you hayour receiver to the Ir receiveervicce::nection Kit: Schedulnection Kit: Sche Connection Kit: If yoConnection ct yourself.ct yourself.DDVR or GGenieDVR or enion. Youion. You

156DIRECTV® HD DVR RECEIVER USER GUIDEIf you have Whole-Home DVR Service: PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT Because Whole-Home DVR service uses a network to share programs between your DIRECTV receivers, only a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit - Wireless can be used to connect to the Internet. Never connect an Ethernet cable to an HR24 or H24 receiver with Whole-Home DVR service; this will disable the Whole-Home network and disable playlist sharing. If you have DECA Connected Home Adapters connected to your HD DVR (Models HR20-23, R22), you must use either a professionally installed DIRECTV CINEMA Connection Kit, or the DIRECTV CINEMA Connection Kit - Wireless, to connect to the Internet.Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here. The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your home router to provide home network and Internet connectivity to all of the Whole-Home capable receivers in your household. If you have Whole-Home DVR Service and are having difﬁculty accessing the DIRECTV CINEMA service or DIRECTV™ Media Share features, check to ensure the Broadband DECA is powered and the coaxial cable and Ethernet cable are ﬁrmly connected.Power SupplyDECAPower SupplyDECA-2AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVRDRAFTn youn yothe DIREthe h h Whole-Home DVR Whole-Home De playlist sharing.e playlist sharing.your HD DVR (Modelr HD DVRDIRECTV CINEMA CoDIRECTV CINEss, to connect to the to connect to thnection Kit will includnection Kit will ts to a coaxial cable o a coaxial cable home network and Inhome networkhousehold. household. nd are having difﬁnd are having de features, ce features, cable acable a

157SELF-INSTALLED DIRECTV CINEMA CONNECTION KIT - WIRELESS You can also order the DIRECTV CINEMA Connection Kit - Wireless from directv.com, or by calling 1.800.531.5000. Please follow the installation instructions in the kit’s user guide.If you do not have Whole-Home DVR service:WIREDSteep 1 - CCoonnectt yyour DIREECTVV HDD DVR tto your rroutterConnect one end of your Ethernet cable to the Ethernet port on the back of your router. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR.Ethernet cable connects to an unused port on the routerEthernet cable plugs into receiverDDirreecctt CCooonnnnneccctioonRouter DVR ReceiverEthernet CableAPPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVRAPPENDICESDRAFTrroutterrouterort on the back the back o theo theEthernet port oEtherne

158DIRECTV® HD DVR RECEIVER USER GUIDESSteppp 2 - VVerify thhat yyou aarre cconnnnecteedTo verify you are connected: Press MENU on your DIRECTV Remote Select Settings & Help Select Settings Select Network Setup Choose Connect Now (or Test Connection if you have connected previously) Select Continue after successfully connecting to DIRECTV via the Internet (See ﬁgure A).Select Done to complete the setup process (See ﬁgure B).If your DIRECTV HD DVR does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wired (See Figure C). Follow the onscreen instructions.Figure AFigure BFigure CAAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVRDRAFTTV via gure B).gure B).ately recognize the ately recognizeion to choose the ion to choose the e Figure C). Follow te Figure C). Follow tFigure B

159WIRELESSCreate a wireless connection between your wireless router and your DIRECTV HD DVR, so your receiver can access the Internet.Along with the Network Requirements at the beginning of Appendix 4, you will need: A wireless adapter that uses an Ethernet port to connect to a media device, preferably the DIRECTV CINEMA Connection Kit - Wireless, as mentioned above [USB devices are not supported by the DIRECTV HD DVR]. A wireless router (in place of a regular router). You must have initialized your wireless device for your home network before beginning to network your DIRECTV HD DVR.Steep 1: Coonnnect yoouur DIRECTV HD DVR ttoo the wirreless addapterrConnect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter. Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR. If using the DIRECTV Cinema Connection @^i·L^gZaZhh![daadlXdccZXi^dc^chigjXi^dch[djcY^ci]ZjhZg¼hbVcjVai]Vicame with the device (or go to directv.com/getconnected) to determine proper connection.Plug your wireless adapter into an electrical outlet.Ethernet cable plugs into DVR ReceiverEthernet cable connects to the Ethernet port of the wireless adapter.Ethernet CableWireless Transceiver DVR ReceiverAPPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVRAPPENDICESDRAFTa device, a deventioned entionedR].ave initialized your ave initializedg to o network your network your R ttoo the to he he he Ethernet port on Ethernet port onof the Ethernet cabof the Ethernet cabng the DIRECTng the DIRECdjcY^cdjcY^cnnenneWire

160DIRECTV® HD DVR RECEIVER USER GUIDESSteppp 2 -- EEnsuuree the wwwirelesss aaddaappter is reecoognizeeed bby yyourr hhome nneetwooork. Once your router detects the wireless adapter it will prompt you to conﬁgure the two devices. Select Set Up Now. Highlight your wireless network and press SELECT to display a blue dot next to your network. Then select Continue. Follow the onscreen instructions to complete the set-up process of the wireless adapter.NOTE: If you are having difﬁculty connecting to the Internet or need more information, visit www.directv.com/getconnected.AAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVRAAPPENDIXX 44: HHOOW TTO NEETWOORK YYOOUURR HD DDVVRDRAFT

161SSteppp 3 - VVerify thhat yyou aarre ccoonnnnecteedTo verify you are connected:Press MENU on your DIRECTV Remote Select Settings & Help Select Settings Select Network Setup Choose Connect Now (or Test Connection if you have connected previously) Select Continue after successfully connecting to DIRECTV via the Internet (See ﬁgure A).Select Done to complete the setup process (See ﬁgure B).If your DIRECTV HD DVR does not immediately recognize the network connection, you will get the option to choose the connection method. Choose Wireless (See Figure C). Follow the onscreen instructions.Figure AFigure BFigure CAPPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVRAPPPEENDIX 44: HOOWWW TTO NETTWOORK YYYOUR HHD DDVRAPPENDICESDRAFTvia re B).re B).ely recognize the ly recognize tn to choose the n to choose the ee Figure C). Follow ee Figure C). Follow Figure BFig

$162DIRECTV® HD DVR RECEIVER USER GUIDESCREEN FORMAT & RESOLUTIONIn addition to resolution and interlacing, a television picture is also deﬁned by its VheZXigVi^d¸gZ[Zgg^c\idi]Zh]VeZd[i]ZhXgZZcas deﬁned by the ratio of the screen’s width to its height.;dgVcVad\IK!i]ZVheZXigVi^d^h)jc^ihl^YZWn(jc^ih]^\])/(#I]^h^hi]Z[Vb^a^Vgh]VeZd[XdckZci^dcVaIKh¸ha^\]ianl^YZgi]Vci]ZnVgZiVaa#H9IKVcY:9IKe^XijgZhXVcWZZ^i]Zg)/(dg&+/.#;dg=9IKWgdVYXVhih!i]ZVheZXigVi^d^h&+/.¸cZVganil^XZas wide as it is tall. This is approximately the shape of movies shown in theaters, which makes HD an ideal format for viewing movies on TV. You will be able to see much of what is captured on ﬁlm, but lost on an SDTV display.>cdgYZgiddei^b^oZi]ZY^heaVnd[egd\gVbhdcndjgiZaZk^h^dc¸[dgZmVbeaZ!^[ndjVgZlViX]^c\V)/(X]VccZadcV&+/.IKdgk^XZkZghV¸ndjbVndXXVh^dcVaancZZYidX]Vc\Zi]ZgZhdaji^dcVcY$dghXgZZc[dgbVi#I]ZgZVgZild`Znhi]ViXVcWZjhZYidmake changes: the FORMAT key on the remote control and the RES (Resolution) key on the front panel of the DIRECTV HD DVR. To change your Screen Format, TV Ratio, or TV Resolution settings, press MENU, select “Settings & Help”, then “Settings”, and then “HDTV”.FOORMATT KKey on RReemote ControlPress the FORMAT key on your remote to cycle the resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen message will let you know what the current resolution/format setting is. For example, if you indicated that your TV supports only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off*, the cycle of settings for the FORMAT key are as follows:1st press: 480i/Stretch 5th press: 480p/Letter box 9th press: 1080i/Crop2nd press: 480i/Letter box 6th press: 480p/Crop 10th press: repeat cycle3rd press: 480i/Crop 7th press: 1080i/Stretch4th press: 480p/Stretch 8th press: 1080i/Letter boxAAPPENDIXX 55: AABBOUTT HHIGGH-DEEFINITTIOONNDRAFTZ[Vb^a^VZ[Vb=9IKWgdVYXVh=9IKWgdtheaters, which matheaters, whm, but lost on an SDTm, but lost on an S¸[dgZmVbeaZ!^[ndjVdgZmVbeaZ^dcVcY$dghXgZZc[dgY$dghX the RES (Resolution)the RES (Resoluon settings, press MEettings, press MEycle the resolutions sycle the resolutions son. Available screen fon. Available screcreen message will lcreen message will lV supports onlyV supports one as folloe as follo$