Chicony Electronics Co KG-1421 Wireless Keyboard User Manual asSW5 271 Thor S w8 1 UM date EN

Chicony Electronics Co Ltd Wireless Keyboard asSW5 271 Thor S w8 1 UM date EN

Contents

User Manual.pdf

- 1User’s Manual
2 - © 2014. All Rights Reserved.Aspire Switch 12Covers: SW5-271This revision: September 2014Sign up for an Acer ID and enjoy great benefitsOpen the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.There are three great reasons for you to get an Acer ID:• Build Your Own Cloud with Acer BYOC.• Get the latest offers and product information.• Register your device for warranty service.For more information, please visit the Acer BYOC website:www.acer.com/byoc-startModel number: _________________________________Serial number: _________________________________Date of purchase: ______________________________Place of purchase: ______________________________ImportantThis manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
Table of contents - 3TABLE OF CONTENTSFirst things first 6Your guides ............................................. 6Basic care and tips for using your computer.................................................. 6Turning your computer off........................... 6Taking care of your computer ..................... 7Taking care of your AC adapter.................. 7Cleaning and servicing................................ 7Your Acer notebook tour 9Screen view............................................. 9Keyboard view....................................... 10Left view ................................................ 10Information on USB 3.0............................. 11Right view.............................................. 11Cover / rear view ................................... 12Using the keyboard 13Hotkeys ..................................................... 14Windows keys........................................ 15Recovering your system 16Recover from a supplied DVD............... 16Creating recovery discs......................... 17Creating a recovery backup................... 17Creating a drivers and applications backup................................................... 19Recovering your system........................ 21Reinstalling drivers and applications......... 22Returning to an earlier system snapshot .. 24Returning your system to its factory condition.................................................... 25Recovering from Windows........................ 25Recovering from a recovery backup ......... 28Connecting to the Internet 31Connecting with a cable ........................ 31Built-in network feature ............................. 31Connecting wirelessly............................ 31Connecting to a wireless LAN................... 32Connecting to a 3G network ..................... 32Using a Bluetooth connection 33Enabling and disabling Bluetooth .......... 33Enable Bluetooth and add a device.......... 33Acer Touch Tools 35Touch tool controls ................................ 35Pointing ..................................................... 36Using AccuFinger...................................... 36RepliView .................................................. 37Settings ..................................................... 37Acer Screen Grasp 39Overview .............................................. 39Adjusting the Settings ............................... 40The editing tool ......................................... 40 Acer Scrapboard 42BIOS utility 44Boot sequence....................................... 44Setting passwords ................................. 44Securing your computer 45Using passwords ................................... 45Entering passwords .................................. 45Power management 47Saving power......................................... 47Battery pack 49Battery characteristics ........................... 49Charging the battery ................................. 49Optimizing battery life ............................... 50Checking the battery level......................... 51Battery-low warning .................................. 51Traveling with your computer 52Disconnecting from the desktop ............ 52Moving around....................................... 52Preparing the computer ............................ 52What to bring to meetings......................... 53Taking the computer home.................... 53Preparing the computer ............................ 53What to take with you................................ 54Special considerations .............................. 54Setting up a home office ........................... 54Traveling with the computer................... 54Preparing the computer ............................ 55What to take with you................................ 55Special considerations .............................. 55Traveling internationally with the computer 55Preparing the computer ............................ 55What to bring with you .............................. 56Special considerations .............................. 56Memory card reader 58Connectivity options............................... 58Video and audio connectors 60HDMI Micro 61Universal Serial Bus (USB) 62Frequently asked questions 64Requesting service ................................ 66Tips and hints for using Windows 8.1.... 68How do I get to Start? ............................... 68What are "Charms?" ................................. 68Can I boot directly to the desktop? ........... 69How do I jump between apps?.................. 69
4 - Table of contentsHow do I turn off my computer?................ 69How do I unlock my computer?................. 69How do I set the alarm?............................ 71Where are my apps?................................. 72What is a Microsoft ID (account)?............. 74How do I add a favorite to Internet Explorer?................................................... 74How do I check for Windows updates?..... 74Where can I get more information?........... 74Troubleshooting..................................... 75Troubleshooting tips.................................. 75Error messages......................................... 75Internet and online security 77First steps on the net ............................. 77Protecting your computer.......................... 77Choose an Internet Service Provider........ 77Network connections................................. 79Surf the Net!.............................................. 81Security ..................................................... 81
- 5Getting started...In this section you will find:• Useful information on caring for your computer and your health• Where to find the power button, ports and connectors• Tips and tricks for using the touchpad and keyboard• How to create recovery backups• Guidelines for connecting to a network and using Bluetooth• Information on using Acer’s bundled software
6 - First things firstFIRST THINGS FIRSTWe would like to thank you for making this Acer tablet your choice for meeting your mobile computing needs.Your guidesTo help you use your Acer tablet, we have designed a set of guides:First off, the Setup Guide helps you get started with setting up your computer.The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your tablet. It is available from the desktop; double-click the Help icon and click User’s Manual in the menu that opens.Basic care and tips for using your computerTurning your computer offTo turn the power off, do any of the following:• Use the Windows shutdown command: Open the Charms, click Settings > Power then click Shut Down.If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button.You can also put the computer in sleep mode by opening the Charms, click Settings > Power then click SleepNoteIf you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
First things first - 7Taking care of your computerYour computer will serve you well if you take care of it.• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).• Do not subject the computer to magnetic fields.• Do not expose the computer to rain or moisture.• Do not spill water or any liquid on the computer.• Do not subject the computer to heavy shock or vibration.• Do not expose the computer to dust or dirt.• Never place objects on top of the computer.• Do not slam the computer display when you close it.• Never place the computer on uneven surfaces.Taking care of your AC adapterHere are some ways to take care of your AC adapter:• Do not connect the adapter to any other device.• Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic.• When unplugging the power cord, do not pull on the cord itself but pull on the plug.• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.Cleaning and servicingWhen cleaning the computer, follow these steps:1.Turn off the computer.2.Disconnect the AC adapter.3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
8 - First things firstIf either of the following occurs:• The computer has been dropped or the body has been damaged;• The computer does not operate normallyPlease refer to Frequently asked questions on page 64.
Your Acer notebook tour - 9YOUR ACER NOTEBOOK TOURAfter setting up your computer as illustrated in the setup poster, let us show you around your new Acer notebook.Screen view#Icon Item Description1WebcamWeb camera for video communication.A light next to the webcam indicates that the webcam is active.2Touchscreen Displays computer output, supports multi-touch input.3Speakers Deliver stereo audio output.123
10 - Your Acer notebook tourKeyboard view#Icon Item Description1Keyboard For entering data into your computer.2Pointing stick Used to control the cursor.3Selection buttons Perform left- and right-click functions.4Power switch Turns the keyboard on or off.4123Left view1234#Icon Item Description1HDMI Micro port Supports high-definition digital video connections.
Your Acer notebook tour - 11Information on USB 3.0• Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices.• Defined by the USB 3.0 specification (SuperSpeed USB).Right view123452Micro USB 3.0 port Connects to USB devices.3Battery reset pinholeSimulates removing and reinstalling the battery. Insert a paperclip into the hole and press for four seconds.4DC-in jack Connects to an AC adapter.#Icon Item Description#Icon Item Description1Headset/speaker jackConnects to audio devices (e.g., speakers, headphones) or a headset with microphone.2Windows button Press to go to the Windows Start screen.3Volume button Adjusts the system volume.
12 - Your Acer notebook tourCover / rear view123#Icon Item Description1microSD card readerAccepts one microSD Card.Push to remove/install the card. Only one card can operate at any given time.2Power button Turns the computer on and off.Opening the lid will also turn the computer on.3Keyboard connector Connects to the keyboard to charge the keyboard battery.4Microphone Internal microphone for sound recording.5USB port Connects to USB devices.#Icon Item Description
Using the keyboard - 13USING THE KEYBOARDYour new computer has a keyboard that can be used connected to the screen or wirelessly. The keyboard is held in place by magnetic clips. If the keyboard has not been used for a while, it may have gone to sleep to save power. If your computer does not respond to the keyboard, try turning the keyboard off and on again.Open and pull the keyboard away from the base.Swap the keyboard to the front of the device.
14 - Using the keyboardSnap the keyboard into place using the front locating holes.The keyboard has full-sized keys, separate cursor, and Windows keys.HotkeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description<Fn> + <Q>Airplane mode Enables/disables the computer’s communication devices.<Fn> + <W>Sleep Puts the computer in Sleep mode.<Fn> + <E>Display toggleSwitches display output between the display screen, external monitor (if connected) and both.<Fn> + <R>Screen blank Turns the display screen backlight off to save power. Press any key to return.<Fn> + <Y>Speaker toggle Turns the speakers on and off.<Fn> + <> Brightness up Increases the screen brightness.
Using the keyboard - 15Windows keysThe keyboard has two keys that perform Windows-specific functions.<Fn> + <> Brightness down Decreases the screen brightness.<Fn> + <> Volume up Increases the sound volume.<Fn> + <> Volume down Decreases the sound volume.Hotkey Icon Function DescriptionNoteTo use Function keys (such as F1, F2 ...) press <Fn> and the corresponding number key. Thus, <Fn> + <1> for <F1> etc. During boot up, press <Fn> + <2> to access BIOS. To type a Euro symbol (€), press <Alt Gr> + <5>.Key DescriptionWindows key Pressed alone it returns to the Start screen. It can also be used with other keys for special functions, please check Windows Help.Application keyThis key has the same effect as clicking the right mouse button; it opens the application's context menu.
16 - Recovering your systemRECOVERING YOUR SYSTEMDepending on the storage space available in your computer, your computer either uses the Acer Recovery Management program, or is supplied with one or more system recovery DVDs. To use a system recovery DVD, please see the instructions below, otherwise see Creating recovery discs on page 17.Recover from a supplied DVDIf your computer comes with system recovery DVDs, obtain an external optical disc drive (ODD) and complete the following steps to reinstall Windows 8.1 and all the required drivers:1.Shutdown the computer by tapping the Settings charm > Power > Shutdown. 2.Connect the ODD to your computer.3.Enter the computer’s BIOS - press and hold the volume up key before pressing the power button.4.Select the Boot option in the left pane.5.Under Boot priority order, use the arrows to move USB CDROM to the number one position.6.Select Exit in the left pane and then select Exit Saving Changes.7.Insert the recovery DVD, restart your computer, and follow the onscreen instructions.If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 64) do not help, you can 'recover' your computer - i.e. return it to an earlier state.NoteSome Acer apps may not be recovered when you reinstall Windows 8.1. To install any apps that you require, please download them from the Windows Store.
Recovering your system - 17Creating recovery discsThis section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup. Creating a recovery backupTo reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computer’s hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data.NoteAcer Recovery Management is only available with a pre-installed Windows operating system.ImportantWe recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. In certain situations a full recovery will require a USB recovery backup.NoteSince the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.
18 - Recovering your system1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.2.Click Create Factory Default Backup. The Recovery Drive window opens.Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup.3.Plug in the USB drive then click Next.
Recovering your system - 19•Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.4.You will be shown the backup progress on the screen.5.Follow the process until it completes.6.After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.7.Unplug the USB drive and label it clearly.Creating a drivers and applications backupTo create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you ImportantWrite a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
20 - Recovering your systemmay use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs.1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.2.Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.• If you are using a USB drive, make sure your USB drive has enough capacity before continuing.• If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.3.Click Start to copy files.You will be shown the backup progress on the screen.4.Follow the process until it completes:• If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it
Recovering your system - 21with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete.• If you are using a USB drive, unplug the drive and label it clearly.Recovering your systemTo recover your system:1.Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page 22. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or support Web site.2.Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see Returning to an earlier system snapshot on page 24.3.Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 25.4.Reset your system to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see Returning your system to its factory condition on page 25.ImportantWrite a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. Make sure you keep the backup in a safe place that you will remember.
22 - Recovering your systemReinstalling drivers and applicationsAs a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created.• Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that software’s installation instructions. • New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device.If you are reinstalling using Windows and the recovery information stored on your computer:1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.2.Click Reinstall Drivers or Applications.
Recovering your system - 233.You should see the Contents section of the Acer Resource Center. Images for reference only.4.Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall.If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive:1.Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port.• If you inserted a DVD wait for Acer Resource Center to start.• If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive icon. • If you are using a USB drive, press the Windows key + <E>, then double-click on the drive that contains the backup. Double-click on ResourceCenter.
24 - Recovering your system2.You should see the Contents section of the Acer Resource Center. Images for reference only.3.Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall.Returning to an earlier system snapshotMicrosoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.Windows automatically creates an additional restore point each day, and also each time you install software or device drivers.Returning to a restore point1.From Start, type ’Control Panel’ and then click Control Panel in the list of apps.2.Click System and Security > Action Center, then click Recoveryat the bottom of the window. 3.Click Open System Restore, then Next. NoteFor more information about using Microsoft System Restore, from Start, type ’Help’ and then click Help and Support in the list of apps. Type ’Windows system restore’ in the Search Help box, then press Enter.
Recovering your system - 254.Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5.A confirmation window appears; click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer.Returning your system to its factory conditionIf your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can recover from either your hard drive or the recovery backup you have created.• If you can still run Windows and have not deleted the recovery partition, see Recovering from Windows on page 25.• If you cannot run Windows, your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see Recovering from a recovery backup on page 28.Recovering from WindowsStart Acer Recovery Management:•From Start, type ’Recovery’ and then click Acer Recovery Management in the list of apps.Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer Recovery Management on page 26.Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from
26 - Recovering your systemthe Windows Store). See Customized Restore with Acer Recovery Management on page 27.Restore Factory Settings with Acer Recovery Management1.Click Restore Factory Settings. 2.The Reset your PC window opens.Images for reference only.3.Click Next, then choose how to erase your files: a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4.Click Reset. Important’Restore Factory Settings’ will erase all files on your hard drive.
Recovering your system - 275.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.After the recovery has finished, you can start using your computer by repeating the first-start process.Recovering from the hard drive during startup1.Turn on your computer and press <Alt> + <0> during startup. A screen appears asking you to choose the keyboard layout.2.Several options are now presented. Click Troubleshoot.3.Click either Refresh your PC or Reset your PC.4.Click Next. The process will take several minutes.Customized Restore with Acer Recovery Management1.Click Customized Restore (Retain User Data).Note"Refresh your PC" enables you to restore your computer to the default factory condition with files intact. "Reset your PC" completely removes all your files and resets your computer to factory settings.
28 - Recovering your system2.The Refresh your PC window opens.Images for reference only.3.Click Next, then Refresh.4.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.Recovering from a recovery backupTo recover from a recovery backup on a USB drive:1.Find your recovery backup.2.If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer. 3.Plug in the USB drive and turn on your computer.4.If it is not already enabled, you must enable the F12 Boot Menu:a.Press <Fn> + <2> when starting your computer. b.Use the left or right arrow keys to select the Main menu.c. Press the down key until F12 Boot Menu is selected, press <Fn> +<5> to change this setting to Enabled. d.Use the left or right arrow keys to select the Exit menu.e.Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and press Enter. Select OK or Yes to confirm. f. Your computer will restart.5.During startup, press <Fn> + <=> to open the boot menu. The boot menu allows you to select which device to start from, select the USB drive.a.Use your arrow keys to select USB Device, then press Enter.
Recovering your system - 29b.Windows starts from the recovery backup instead of the normal startup process.6.Select your keyboard type.7.Select Troubleshoot and then choose the type of recovery to use:a.Click Advanced then System Restore to start Microsoft System Restore: Microsoft System Restore periodically takes a ’snapshot’ of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.b.Click Reset your PC to start the reset process: Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Reset your PC from the recovery backup on page 29.c. Click Refresh your PC to start the refresh process: Refresh your PC will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See Refresh your PC from the recovery backup on page 30.Reset your PC from the recovery backup1.The Reset your PC window opens.Images for reference only.ImportantReset your PC will erase all files on your hard drive.
30 - Recovering your system2.Click Next.3.Select the operating system to recover (normally only one option is available).4.Choose to keep any changes to the hard drive:a.If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b.To restore your computer to Factory Settings, select Yes.5.Choose how to erase your files: a.Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 6.Click Reset. 7.After the recovery has finished, you can start using your computer by repeating the first-start process.Refresh your PC from the recovery backup1.The Refresh your PC window opens.2.Click Next.3.Select the operating system to recover (normally only one option is available).4.Click Refresh. 5.The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
Connecting to the Internet - 31CONNECTING TO THE INTERNETThis chapter includes basic information on types of connections, and getting connected to the Internet. For detailed information, please refer to Network connections on page 79.Connecting with a cableBuilt-in network featureThe built-in network feature makes it easy for you to connect your computer to the Internet using a cable.But first, an Internet Service Provider (ISP) -- usually a phone or cable company -- will have to go to your home or office to set up Internet service. The ISP will install a small box, called a router, that will allow you to connect to the Internet.Once your router is set up, all you have to do is plug one end of a network cable into the network port on your computer, and the other end into a port on your router. (Refer to the image below.) Then, you'll be ready to get online.Connecting wirelesslyNoteInformation in this section may not apply to your computer.
32 - Connecting to the InternetConnecting to a wireless LANA wireless LAN (or WLAN) is a wireless local area network, which can link two or more computers without using wires. Once connected to WLAN, you can access the Internet. You can also share files, other devices, and even your Internet connection itself.Your computer's wireless connection is turned on by default and Windows will detect and display a list of available networks during setup. Select your network and enter the password if required.Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. From the Start screen, start typing ’wireless’ then select Connect to a network or Change Wi-Fi settings. Otherwise, open Internet Explorer and follow the instructions.Connecting to a 3G networkIf your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider.WarningUsing wireless devices while flying in aircraft may be prohibited. All wireless devices must be switched off before boarding an aircraft and during take-off, as they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal. You may turn on your computer’s wireless devices only when informed that it is safe to do so by the cabin crew.NotePlease refer to your Internet Service Provider (ISP) or router documentation for details on connecting to the Internet.NotePlease contact your cellular provider for details on connecting to the Internet via 3G.
Using a Bluetooth connection - 33USING A BLUETOOTH CONNECTIONBluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.To use Bluetooth, you must ensure the following:1.Bluetooth is enabled on both devices.2.Your devices are "paired" (or connected).Enabling and disabling BluetoothThe Bluetooth adapter must be enabled on both devices. For your computer, this may be an external switch, a software setting, or a separate Bluetooth dongle plugged into the computer’s USB port (if no internal Bluetooth adapter is available).Enable Bluetooth and add a deviceEvery new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. You only need to pair once. After that, simply turning on the Bluetooth adapter of both devices will connect them.Bluetooth on your computer is disabled by default. To enable your computer’s Bluetooth adapter, do the following:1.Open the Charms and select Settings > Change PC Settings > PC and devices > Bluetooth, or press the Windows key + <W> and then type ’Wireless’; in the results, click on Bluetooth settings.2.Click the toggle next to Bluetooth to enable/disable it.3.Your computer will automatically start searching for devices, as well as make itself visible to other devices.NotePlease check your devices owner’s manual to determine how to turn on its Bluetooth adapter.
34 - Using a Bluetooth connection4.Tap the device you wish to add from the list of discovered devices, and tap Pair.A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device.NoteSome devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device’s user manual for more information.
Acer Touch Tools - 35ACER TOUCH TOOLSAcer Touch Tools makes using your Windows device easier and more convenient. You can select, drag or tap on small items in the user interface.You can run Acer Touch Tools, from Start or from the Desktoptaskbar.Touch tool controlsThe Touch Tools control panel has several icons: No. Item Description1Move Tap the Move tab and drag the Touch Tools panel to reposition it.2 AccuFingerDisplays or hides the AccuFinger pointer. Tap the icon to display the pointer, and again to hide it. The AccuFinger pointer will also hide automatically after a specified number of seconds, which you can set in the configuration window.1 2 3 4 5 6 78
36 - Acer Touch ToolsPointingThe AccuFinger pointer's fine tip allows you to work with even very small screen elements. This can be particularly helpful when using operating system setting and configuration windows with small buttons, boxes or other small items.Using AccuFinger With AccuFinger you can:•Point: Place your fingertip on the pointer pad and drag it around. The pointer direction changes automatically as you move around the screen.•Select: Perform all standard touch screen cursor commands including tap, double-tap, drag, and drag-select, etc.•Drag: To drag something, position the AccuFinger pointer on it, press briefly on the pointer pad to activate drag mode, then drag the selected item to a new position.•Display: Display a context-sensitive menu by holding your fingertip on the pointer pad for a moment until the menu appears, then stop touching the pad and select a menu command.3 Multi-select Turns the multi-select feature on and off. Tap the multi-select icon to turn it on. Tap it again to turn multi-select off.4ESC simulation Tap on the ESC icon to send an Escape command to the system.5Touch Tools configuration Tap to open the Touch Tools configuration window. See Settings on page 37.6Gateway Screen Grasp Tap this icon to run the Acer Screen Grasp utility. See Acer Screen Grasp on page 39.7Close Tap the X to close Acer Touch Tools. Both AccuFinger and the Touch Tools panel will close.8AccuFinger pointerNo. Item Description
Acer Touch Tools - 37•Text edit: You can select text in supported programs by tapping on a word or text block to select it or insert the cursor. You can then type or perform other operations on the selected text.RepliViewYour touch device’s onscreen virtual keyboard can sometimes block your view of where you are typing. RepliView displays a small pop-up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing. This feature operates automatically when Touch Tools is running.SettingsYou can adjust the settings to suit your needs, including setting the AccuFinger pointer size and timeout. You can also select either right
38 - Acer Touch Toolsor left-hand operation, which optimizes pointer orientation for the selected mode.
Acer Screen Grasp - 39ACER SCREEN GRASPAcer Screen Grasp is a handy screen capture tool that allows you to capture all or part of anything that’s displayed on your computer’s screen. It works for both the desktop and Start screen applications.To launch Acer Screen Grasp, press <Ctrl> + <Shift> + <PrtSc>. Once you have opened the application you can activate the launch gesture: Tapping the screen with three fingers.Overview123456 The toolbar at the top of the screen allows you to change screen capture options and settings.NoteThe three-finger gesture is disabled by default. You can enable it from Settings.No. Description1 Capture: Capture a rectangular or circular area of the screen.2 Freeform capture: Capture a freeform part of the screen.3 Window capture: Capture all or part of an open window.4Webpage capture: Capture a whole webpage, including parts of the page that are not currently visible.5 Full screen capture: Capture the full screen.6 Settings: Change the defaults.
40 - Acer Screen GraspAdjusting the SettingsTap the Settings icon to adjust the defaults for Acer Screen Grasp. You can enable or disable the launch gesture (tap the screen with three fingers), set the app to launch the editing tool after capturing, pin the program to the taskbar, view a short introduction tutorial, or view the Help content.The editing toolAfter you’ve captured the screen, you can edit the image. No. Description1 Undo.2 Redo.3 Pencil tool.12 34 5 67 8 10119
Acer Screen Grasp - 414 Marker tool.5 Text tool.6Eraser.7 Mosaic effect.8 Lasso tool.9Share capture to...• Windows clipboard• Facebook• Acer Scrapboard•Word• PowerPoint• Outlook10 Save.11 Pin/unpin the toolbars.No. Description
42 - Acer Scrapboard ACER SCRAPBOARDAcer Scrapboard is a useful tool to manage your screen captures. Screen captures are automatically sorted by date.Tap the icon on the screen capture to open the website in Internet Explorer. You can also create tags to assist in sorting your images.1.Tap and drag an image down to open the menu at the bottom of the screen.2.Tap Create tag to create a tag.3.Tap Tags to open the list of available tags, and check each tag that you would like to assign to the image.
- 43Keeping your computerand data safe...In this section you will find:• How to secure your computer• Setting passwords• What you need to prepare when you’re traveling• How to get the most out of your battery
44 - BIOS utilityBIOS UTILITYThe BIOS utility is a hardware configuration program built into your computer's BIOS.Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.To activate the BIOS utility, press <Fn> + <2> during the POST while the computer logo is being displayed.Boot sequenceTo set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed at the top of the screen. Setting passwordsTo set a password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. Find Password on boot: and use the <Fn> + <5> and <Fn> + <6> keys to enable this feature.
Securing your computer - 45SECURING YOUR COMPUTERYour computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer.Using passwordsPasswords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:• Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See Setting passwords on page 38.• User Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from Hibernation (if available) for maximum security.• Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from Hibernation (if available) for maximum security.Entering passwordsWhen a password is set, a password prompt appears in the center of the display screen.• When the Supervisor Password is set, a prompt appears when you enter the BIOS utility.• Type the Supervisor Password and press <Enter> to access the BIOS utility. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>.• When the User Password is set and the password on boot parameter is enabled, a prompt appears at boot-up.ImportantDo not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
46 - Securing your computer• Type the User Password and press <Enter> to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>.ImportantYou have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Press and hold the power button for four seconds to shut down the computer. Then turn on the computer again, and try again.
Power management - 47POWER MANAGEMENTThis computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.Saving powerDisable Fast startupYour computer uses Fast startup to start quickly, but also uses a small amount of power to check for signals to start. These checks will slowly drain your computer’s battery. If you prefer to reduce your computer’s power requirements and environmental impact, turn off Fast startup:1.Open the desktop.2.Click Power Options in the Notification area.3.Select More Power Options. 4.Select Choose what the power buttons do.NoteIf Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN).
48 - Power management5.Select Change settings that are currently unavailable. 6.Scroll down and disable Turn on fast startup. 7.Select Save changes.
Battery pack - 49BATTERY PACKThe computer uses an embedded Lithium battery that gives you long use between charges.Battery characteristicsThe battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time.The battery will come in handy when you travel or during a power failure. Charging the batteryPlug the AC adapter into the computer, and connect to a mains power outlet. You can continue to operate your computer on AC power while your battery is charging. However, charging the battery with the computer turned off significantly reduces charge time.Conditioning a new battery packBefore you use a battery pack for the first time, there is a conditioning process that you should follow:1.Connect the AC adapter and fully charge the battery.2.Turn on the computer and complete setting up the operating system.3.Disconnect the AC adapter.4.Operate the computer using battery power.5.Reconnect the AC adapter and fully charge the battery again.Follow these steps again until the battery has been charged and discharged three times.NoteYou are advised to charge the battery before retiring for the day. Charging the battery overnight before traveling enables you to start the next day with a fully charged battery.
50 - Battery packUse this conditioning process for all new batteries, or if a battery hasn't been used for a long time. The battery conditioning process ensures your battery accepts the maximum possible charge. Failure to follow this procedure will prevent you from obtaining the maximum battery charge, and will also shorten the effective lifespan of the battery.In addition, the useful lifespan of the battery is adversely affected by the following usage patterns:• Using the computer on constant AC power.• Not discharging and recharging the battery to its extremes, as described above.• Frequent use; the more you use the battery, the faster it will reach the end of its effective life. An embedded battery has a life span of more than 1,000 charge/discharge cycles.Optimizing battery lifeOptimizing battery life helps you get the most out of battery operation, prolonging the charge/recharge cycle and improving recharging efficiency. You are advised to follow the suggestions set out below:• Use AC power whenever possible, reserving battery for mobile use.• Remove accessories that are not being used (e.g. a USB disk drive), as they can continue to draw power.• Store your PC in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster.• Excessive recharging decreases the battery life.• Look after your AC adapter and battery. WarningDo not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
Battery pack - 51Checking the battery levelThe power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level.Battery-low warningWhen using battery power pay attention to the power meter.When the battery-low warning appears, the recommended course of action depends on your situation:ImportantConnect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down.Situation Recommended ActionThe AC adapter and a power outlet are available.1. Plug the AC adapter into the computer, and then connect to the main power supply.2. Save all necessary files.3. Resume work. Turn off the computer if you want to recharge the battery rapidly.The AC adapter or a power outlet is unavailable. 1. Save all necessary files.2. Close all applications.3. Turn off the computer.
52 - Traveling with your computerTRAVELING WITH YOUR COMPUTERThis section gives you tips and hints to consider when moving around or traveling with your computer.Disconnecting from the desktopFollow these steps to disconnect your computer from external accessories:1.Save any open files.2.Remove discs from optical drive.3.Shut down the computer or put it into Sleep or Hibernate mode.4.Close the display cover.5.Disconnect the cord from the AC adapter.6.Disconnect the keyboard, pointing device, printer, external monitor and other external devices.7.Disconnect the Kensington lock if you are using one to secure the computer.Moving aroundWhen you are just moving within short distances, for example, from your office desk to a meeting room.Preparing the computerBefore moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To wake the computer from Sleep mode, open the display and, if necessary, press and release the power button.If you are taking the computer to a client's office or a different building, you may choose to shut down the computer: Press the Windows key + <C>, click Settings > Power then click Shut DownOr:
Traveling with your computer - 53You can put the computer in Sleep mode by pressing <Fn> + <W> or by closing the display.When you are ready to use the computer again, open the display and, if necessary, press and release the power button.What to bring to meetingsIf your meeting is relatively short, you probably do not need to bring anything with you other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room.If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press <Fn> + <W> or close the display cover whenever you are not actively using the computer.Taking the computer homeWhen you are moving from your office to your home or vice versa.Preparing the computerAfter disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home:• Check that you have removed all media and compact discs from the drive(s). Failure to remove the media can damage the drive head.• Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall.NoteThe computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.WarningAvoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen.
54 - Traveling with your computerWhat to take with youUnless you have some items at home, take the following items with you:• AC adapter and power cord.• The printed Setup Guide.Special considerationsFollow these guidelines to protect your computer while traveling to and from work:• Minimize the effects of temperature changes by keeping the computer with you.• If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat.• Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 10° C (18° F), allow the computer to come to room temperature slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature.Setting up a home officeIf you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid carrying the extra weight to and from home.If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor or mouse.Traveling with the computerImportantCheck with your airline for any special requirements for travelling with Lithium batteries.
Traveling with your computer - 55When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally.Preparing the computerPrepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.What to take with youTake the following items with you:• AC adapter• Additional printer driver files if you plan to use another printerSpecial considerationsIn addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling:• Always take the computer as carry-on luggage.• If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector.Traveling internationally with the computerWhen you are moving from country to country.Preparing the computerPrepare the computer as you would normally prepare it for traveling.ImportantCheck with your airline for any special requirements for travelling with Lithium batteries.
56 - Traveling with your computerWhat to bring with youBring the following items with you:• AC adapter.• Power cords that are appropriate for your destination(s).• Additional printer driver files if you plan to use another printer.• Proof of purchase, in case you need to show it to customs officials.• International Travelers Warranty passport.Special considerationsFollow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally:• When traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer.• If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.
- 57Ports and connectors...In this section you will find:• Information on the ports and connectors fitted to your computer
58 - Memory card readerMEMORY CARD READERConnectivity optionsYour computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.Memory card readerMemory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Inserting a memory card1.Align the card so that the connector points towards the port, with the connectors facing down.2.Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly.3.Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot.If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask you if you wish to use a program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card.SD, SDHC and SDXC cardsDifferent types of SD cards cover different capacities, while using the same overall design. SD cards contain up to 4 GB, SDHC cards contain up to 32 GB, and SDXC cards can contain up to 2048 GB
Memory card reader - 59(2 TB). Your computer provides an SDHC or SDXC compatible card reader.Removing a card from a memory card reader1.Click on Show hidden iconsarrow in the Notification Area (next to the clock).2.Click on the Safely Remove Hardware icon.3.Click on Eject SD Card (or the name of the device).4.Wait until a Safe to Remove Hardware message is displayed.5.Remove the card.NoteSDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type.321
60 - Video and audio connectorsVIDEO AND AUDIO CONNECTORSConnect to a monitor with a VGA or DVI port (the type of connection supported depends on your computer’s configuration). The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer:1.Check that the computer is powered off and the monitor power switch is turned off.2.Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided.3.Connect the monitor power cable and plug it into a properly grounded wall outlet.4.Follow any setup instructions in the monitor's user's guide.5.Turn on power to the monitor, then the computer.6.Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer.Headphones and microphoneThese ports allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables the built-in speakers. Use the microphone port to connect an external microphone for mono recording; plugging in an external microphone disables the built-in microphone.NoteTo access the display controls, press the Windows key ( ) + W, type "Display" and then click on Display.NoteSome computers have a single "combo" port that allows you to use single-pin headsets with a built-in microphone. These headsets are most commonly used with smartphones.
HDMI Micro - 61HDMI MICROHDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.HDMI Micro delivers the same high-quality playback as standard HDMI, with a slimmer connector, ideal for use in slim-and-light notebooks and tablet computers. NoteAn HDMI Micro-to-HDMI adapter is included with certain models.
62 - Universal Serial Bus (USB)UNIVERSAL SERIAL BUS (USB)The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device.You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off. Additionally, you can use a USB hub to connect multiple devices to a single USB port.NoteTwo USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device’s documentation to see which standard it supports.ImportantWhen removing a USB storage device, you should right-click on the USB icon in the Windows task bar and select "Eject <device>" to tell the operating system to stop using the device before removing it. Failure to do this may result in data loss or damage to your peripheral.
- 63Got a question?In this section you will find:• Frequently asked questions• Tips for using Windows 8.1• Troubleshooting information• How to protect yourself while online• Where to find Acer service center contact information
64 - Frequently asked questionsFREQUENTLY ASKED QUESTIONSThe following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.I turned on the power, but the computer does not start or boot up.Look at the power indicator:• If it is not lit, no power is being supplied to the computer. Check the following:• If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.• Make sure that the AC adapter is properly plugged into the computer and to the power outlet.• If it is lit, check the following:• Is a disc in the optical drive? Remove it and press <Ctrl> + <Alt> + <Del> to restart the system.• Do you have a USB storage device (USB disk or smartphone) plugged into your computer? Unplug it and press <Ctrl> + <Alt> + <Del> to restart the system.Nothing appears on the screen.The computer’s power management system automatically blanks the screen to save power. Press any key to turn the display back on.If pressing a key does not turn the display back on, three things might be the cause:• The brightness level might be too low. Press <Fn> + < > (increase) to adjust the brightness level.• The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <E> to toggle the display back to the computer.• If the power LED is flashing, the computer may be in Sleep or Hibernate mode. Press and release the power button to resume.No audio is heard from the computer.Check the following:
Frequently asked questions - 65• The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option.• The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control buttons to adjust the volume.• If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off.I want to eject the optical drive tray without turning on the power.There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or straightened-out paperclip into the hole and push to eject the tray.The keyboard does not respond.Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.The printer does not work.Check the following:• Make sure that the printer is connected to a power outlet and that it is turned on.• Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer.
66 - Frequently asked questionsI want to restore my computer to its original settings.This recovery process helps you restore the C: drive with the original software content that is installed when you purchased your computer.Before performing a restore operation, please check the BIOS settings.1.Check to see if Acer disk-to-disk recovery is enabled or not.2.Make sure the D2D Recovery setting in Main is Enabled.3.Exit the BIOS utility and save changes. The system will reboot.For detailed information on the recovery process, <cross-reference to Recovery chapter>.Requesting serviceInternational Travelers Warranty (ITW)Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-of-purchase to the ITW passport.NoteIf your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations.WarningYour C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option.NoteTo activate the BIOS utility, press <Fn> + <2> when you see the Acer logo during boot up.
Frequently asked questions - 67If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com.Before you callPlease have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).You are required to provide the following information: Name: _______________________________________ Address: ______________________________________ Telephone number: _____________________________ Machine and model type: _________________________ Serial number: _________________________________ Date of purchase: ______________________________
68 - Frequently asked questionsTips and hints for using Windows 8.1We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started.How do I get to Start?Press the Windows key; tap the Start button on the desktop taskbar; or swipe the right-hand edge of the screen inwards and tap the Startcharm.Where’s the Start button?The Start button will appear in the desktop taskbar. Tapping it will open Start where you can launch apps.How do I see all of my apps?Swipe upwards from the bottom of Start.Can I make the "All apps" view the default for Start?Yes, you can, just follow these steps:1.Go to the desktop.2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger.3.From the Navigation tab, check Show the Apps view automatically when I go to Start.What are "Charms?"Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings. How do I access the charms?Swipe the right-hand edge of the screen inwards.Frequently ask
Frequently asked questions - 69Can I boot directly to the desktop?Yes, you can, just follow these steps:1.Go to the desktop.2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger.3.From the Navigation tab, check Go to the desktop instead of Start when I sign in.How do I jump between apps?Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running.How do I turn off my computer?Swipe the right-hand edge of the screen inwards, tap Settings > Power and select the action you'd like to take.Can I just turn off notifications?You can turn off notifications during certain hours so that you can leave your computer running, but not be disturbed by notifications.1.Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Search & apps > Notifications.2.Move the Quiet hours slider to On and select times to start and stop disabling notifications.How do I unlock my computer?Swipe the lock screen upwards and tap a user account icon to unlock the computer. If your account has a password set, you will need to enter the password to continue.Tap and hold the preview icon to see the characters you've entered to ensure the password is correct.
70 - Frequently asked questionsCan I personalize the Lock screen?You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs.To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > PC and devices> Lock screen. From here you can:• Select a background image for the lock screen• Turn the Slide show on or off• Select lock screen apps.How do I set up the lock screen slideshow?1.Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > PC and devices > Lock screen.2.Move the slider to On and select if the slideshow should be played while the computer is running on battery power.3.Tap Add a folder and open the folder you wish to use (your Picturesfolder will open by default). Tap Use this folder > OK.4.You can see the list of folders under Add a folder. Select a folder name and tap Remove to remove the folder from the lock screen slideshow.5.Change the other settings to suit your needs.How do I move tiles?Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear. Other tiles will be moved to accommodate the tile in its new location.Can I arrange tiles in groups?Yes, you can. Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. You will see Name group appear above unnamed groups. You can give the group(s) a name and arrange the tiles within the groups to suit your needs.
Frequently asked questions - 71Can I make tiles bigger or smaller?Swipe upwards from bottom of the screen and tap Customize, tap the tile(s) you wish to resize and tap Resize. Select a size from the menu that appears.How do I close an app?Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen.Can I change the screen resolution?Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution.How do I set the alarm?Your computer can act as an alarm clock. Start typing ’Alarms’ to search for the Alarms app.1.Set the time using the sliders on the left-hand side of the screen.2.Select AM or PM.3.Choose which days the alarm should go off.4.Select the notification.
72 - Frequently asked questions5.Save the alarm by tapping the Save icon in the upper right-hand corner. Where are my apps?Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Results will be displayed on the left-hand side of the screen.To view the complete list of apps, swipe upwards from the bottom of the screen and tap All apps.How do I make an app appear on Start?If you're in All apps and you want to make an app appear on Start, Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap Pin to Start from the menu that appears at the bottom of the screen.How do I remove a tile from Start?Tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Tap HourMinutesSaveDeleteNoteThe alarm will only sound if your computer is awake at the set time.
Frequently asked questions - 73the tile(s) you wish to remove and tap Unpin from Start from the menu that appears at the bottom of the screen.How do I make an app appear on my taskbar?If you're in All apps and you want to make an app appear on the taskbar, tap and hold a tile until you see the screen dim. When you release the tile, the Customize menu appear at the bottom of the screen. Select Pin to taskbar from the menu that appears at the bottom of the screen.How do I install apps?You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they?Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Alternatively, open All apps and scroll to ’Windows Accessories’ to see the list of legacy programs.Can I use more than one app at a time?1.Tap on a tile to open an app from the Start screen.2.Return to the Start screen and repeat the process.3.Swipe right from the left edge of the screen to display the last app that was opened.4.Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously. Up to three apps may be displayed via three columns at the same time.Can I show my desktop apps first?Yes, you can, just follow these steps:1.Go to the desktop.2.Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger.3.From the Navigation tab, check List desktop apps first in the Apps view when it's sorted by category.
74 - Frequently asked questionsWhat is a Microsoft ID (account)?A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about.Do I need one?You do not need a Microsoft ID to use Windows 8.1, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID. How do I get one?If you've already installed Windows 8.1 and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Accounts > Connect to a Microsoft account, and follow the onscreen instructions.How do I add a favorite to Internet Explorer?Internet Explorer 10 doesn't have traditional favorites, instead you can pin shortcuts to Start. Once you have the page open, swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen. Tap Pin to Start.How do I check for Windows updates?Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Update & recovery > Windows Update. Tap Check now.Where can I get more information?For more information please visit the following pages:• Windows 8 and 8.1 tutorials: www.acer.com/windows8-tutorial• Support FAQs: support.acer.com
Frequently asked questions - 75TroubleshootingThis chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.Troubleshooting tipsThis computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See Error messages on page 75.Error messagesIf you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.Error messages Corrective actionCMOS battery bad Contact your dealer or an authorized service center.CMOS checksum error Contact your dealer or an authorized service center.Disk boot failure Insert a system (bootable) disk, then press <Enter> to reboot.Equipment configuration errorPress <Fn> + <2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.Hard disk 0 error Contact your dealer or an authorized service center.Hard disk 0 extended type error Contact your dealer or an authorized service center.I/O parity error Contact your dealer or an authorized service center.Frequently asked
76 - Frequently asked questionsIf you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.Keyboard error or no keyboard connected Contact your dealer or an authorized service center.Keyboard interface error Contact your dealer or an authorized service center.Memory size mismatchPress <Fn> + <2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.Error messages Corrective action
Internet and online security - 77INTERNET AND ONLINE SECURITYFirst steps on the netProtecting your computerIt is vital to protect your computer from viruses and attacks over the Internet (see Security on page 81). A comprehensive Internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the Internet.Choose an Internet Service ProviderUsing the Internet has become a natural part of daily computing. Just a few simple steps can connect you to a vast collection of knowledge and communication tools. To accomplish these steps you should first select an Internet Service Provider (ISP), which supplies the connection between your computer and the Internet. You should research the ISPs available in your region, not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the Internet (you may need additional software or a special ‘box’ that connects to your phone line).Connection typesDepending on your computer model, your location and your communication needs, you have several ways to connect to the Internet. Dial-upSome computers include a telephone dial-up (‘modem’) connector. This allows you to connect to the Internet using your telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the
78 - Internet and online securityInternet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL)DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’ on each telephone socket to avoid interference). To be eligible for DSL, you must be located near an DSL-equipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds vary depending on your location, but DSL generally provides very fast and reliable Internet connection. As the connection is always-on, it is generally charged at fixed monthly rates.CableA cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are connected to the Internet. 3G (WWAN or 'Wireless Wide-Area Network')A 3G connection allows you to use cellular networks (such as those used by a mobile phone) to connect to the Internet while away from home. The socket for a SIM card may be built in to your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone.NoteA DSL connection requires an appropriate modem. A modem is usually provided by the ISP when you register. Many of these modems include an ‘router’ that provides network and Wi-Fi access.NoteIf your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the 3G features, check with your service provider to see if any additional charges will be incurred, especially roaming charges.
Internet and online security - 79Network connectionsA LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth). Wireless networksA wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires. Setting up a wireless network is easy and allows you to share files, peripheral devices and an Internet connection. What are benefits of a wireless network?MobilityWireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network, for example a printer or scanner.Also you can share an internet connection with other computers in your home.Installation speed and simplicityInstalling a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LANTo set up your Wireless network at home you need to have the following:Access point (router)Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
80 - Internet and online securityservices. Read carefully the documentation supplied with your Access point/router for detailed setup instructions.Network cable (RJ45)A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.Wireless adapterAn internal wireless adapter is normally already installed in your computer. A button or controls in Windows allow you to activate or deactivate the adapter.Diagram of a working network1.Access point/router2.Desktop computer3.Modem4.Printer5.Portable computer6.PDA/Smartphone7.Network cables (RJ45)Turning on/off a wireless network connectionMost computers feature a ‘Wi-Fi’ button that turns the network connection on or off. If your computer has wireless access, but does not feature a Communication button, you may turn your wireless network on or off, or control what is shared over the network with the network management options. Press the Windows key ( ) + W, type "HomeGroup" and then click on HomeGroup.WarningUsing wireless devices while flying in aircraft is prohibited. Switch off all devices before boarding an aircraft; they may be dangerous to the operation of the aircraft, disrupt communications, and even be illegal.
Internet and online security - 81Surf the Net!To surf the Internet, you need a program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level!Acer websiteTo get you started why not visit our website, www.acer.com.Acer is dedicated to provide you with on-going personalied support. Check out our Support section to get help tailored to your needs.www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads! SecurityYou are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block today’s complex threats and protect your identity when you shop, bank, or browse online.McAfee Internet Security Suite blocks online identity theft, detects and eliminates spyware, removes viruses and Internet worms, protects against hackers.DefinitionsWhat is a virus?Malicious software, typically called ‘viruses’, are programs designed to infect and damage computers. Most viruses are transmitted over the Internet, emails or malicious Web sites. A typical virus will replicate and pass itself undetected to multiple computers. Other forms of nuisance, such as Trojan horses, worms or spam can infect your
82 - Internet and online securitycomputer in various ways, using up resources or clogging up a network.What is spyware?Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it. Once it has infected your computer, it can snoop on your browsing activity, collect personal information, cause pop-up ads to appear, or even change the configuration of your computer. Spyware consumes resources on your computer; it can slow down your Internet connection or entire computer system, and even cause crashes.Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web-surfing habits and display targeted pop-up ads on your screen. However, some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords, posing a serious security risk. What is malware?Malicious software, also known as malware, is software designed to deliberately harm your computer. For example, viruses, worms, and Trojan horses are malicious software. To help protect your computer against malware, make sure it is using up-to-date antivirus and anti-malware software.What is a personal firewall?A personal firewall is a software program designed to prevent unauthorized access to or from a private network. It acts as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or re-distribute viruses or malicious programs. Each connection to your computer is monitored - programs that attempt to receive information without your permission are detected and the firewall will display an alert. You can then decide if you will allow the connection, if the connection is to a program you are currently using then normally you NoteAcer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses.
Internet and online security - 83would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update).How to protect your computerCybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided. In general, online criminals are trying to make their money as quickly and easily as possible. The more difficult you make their job, the more likely they are to leave you alone and move on to an easier target. The tips below provide basic information on how you can prevent online fraud.Keep your computer current with the latest patches and updatesOne of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available. By regularly updating your computer, you block attackers from being able to take advantage of software flaws (vulnerabilities) that they could otherwise use to break into your system. While keeping your computer up-to-date will not protect you from all attacks, it makes it much more difficult for hackers to gain access to your system, blocks many basic and automated attacks completely, and might be enough to discourage less-determined attackers, so they will give up and look for a more vulnerable computer elsewhere. More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software. Taking advantage of auto-update features in your software is a great start toward keeping yourself safe online. Protect your computer with security softwareSeveral types of security software are necessary for basic online security. Security software essentials include firewall and antivirus programs. A firewall is usually your computer's first line of defense-it controls who and what can communicate with your computer online. You could think of a firewall as a sort of "policeman" that watches all the data attempting to flow in and out of your computer on the Internet, allowing communications that it knows are safe and blocking "bad" traffic such as attacks from ever reaching your computer.
84 - Internet and online securityThe next line of defense many times is your antivirus software, which monitors all online activities such as email messages and Web browsing and protects an individual from viruses, worms, Trojan horse and other types of malicious programs. Your antivirus and antispyware software should be configured to update itself, and it should do so every time you connect to the Internet. Integrated security suites such as McAfee Internet Security Suite, which combine firewall, antivirus, antispyware with other features such as antispam and parental controls, have become popular as they offer all the security software needed for online protection in a single package. Many people find using a comprehensive security suite an attractive alternative to installing, configuring and updating several different types of security software. A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it!Choose strong passwords and keep them safePasswords are a fact of life on the Internet today; we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated. The following tips can help make your online experiences secure: • Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands. Strong passwords have eight characters or more and use a combination of letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the following as your password: your login name, anything based on your personal information such as your last name, and words that can be found in the dictionary, especially "password." Try to select especially strong, unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already gained access to your account. If you notice something suspicious with one
Internet and online security - 85of your online accounts, one of the first steps you can take is to change your password. Protect your personal informationExercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods. Since not divulging any personal information is rarely possible, the following list contains some advice for how to share personal information safely online: •Keep an eye out for phony email messages. Things that indicate a message may be fraudulent are misspellings, poor grammar, odd phrasing, Web site addresses with strange extensions, Web site addresses that are entirely numbers where there are normally words, and anything else out of the ordinary. Additionally, phishing messages will often tell you that you have to act quickly to keep your account open, update your security, or urge you to provide information immediately or else something bad will happen. Don't take the bait. •Don't respond to email messages that ask for personal information. Legitimate companies will not use email messages to ask for your personal information. When in doubt, contact the company by phone or by typing in the company Web address into your Web browser. Don't click on the links in these messages as they make take you to fraudulent, malicious Web sites. •Steer clear of fraudulent Web sites used to steal personal information. When visiting a Web site, type the address (URL) directly into the Web browser rather than following a link within an email or instant message. Fraudsters often forge these links to make them look convincing. A shopping, banking or any other Web site where sensitive information should have an "S" after the letters "http" (i.e. https://www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data. Another sign that you have a secure connection is the small lock icon in the bottom of your web browser (usually the right-hand corner).
86 - Internet and online security•Pay attention to privacy policies on Web sites and in software.It is important to understand how an organization might collect and use your personal information before you share it with them. •Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim. Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future. Also be careful when posting your email address online in newsgroups, blogs or online communities. Online offers that look too good to be true usually areThe old saying "there's no such thing as a free lunch" still rings true today. Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you untold fortunes, and contests that you've surprisingly won without entering are the enticing hooks used by companies to grab your attention. While you may not directly pay for the software or service with money, the free software or service you asked for may have been bundled with advertising software ("adware") that tracks your behavior and displays unwanted advertisements. You may have to divulge personal information or purchase something else in order to claim your supposed content winnings. If an offer looks so good it's hard to believe, ask for someone else's opinion, read the fine print, or even better, simply ignore it. Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted. One of the easiest ways to get the tip-off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest). In order to confirm these out of the ordinary purchases, they might call you and ask you to confirm them. Don't take these calls lightly; this is your hint
Internet and online security - 87that something bad may have happened and you should take necessary action.Protect your computer with Windows security toolsWindows provides a variety of protection applications.Windows UpdatesIf you have an active Internet connection, Windows can check for important updates for your computer and install them automatically. These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks.How do I know when my computer is at risk?If the Action Center reports an alert, or if your computer behaves erratically, crashes unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.

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