Ingenico Barcelona VBASE BLUETOOTH, BASE OF PAYMENT User Manual users manual

Ingenico Barcelona S.A. BLUETOOTH, BASE OF PAYMENT users manual

users manual

3.5. Connections:Turn the base off when connecting peripherals. Thepower supply must be connected last, only after all theother connections are made.VERSATILE BASEDIAL RADIO BASE• ETHERNET CONNECTION (versatile base only)Turn off the versatile base and connect the Ethernetcable to the port marked PLUG>IT. Plug the other endof the cable into the hub/router or ISP.• DIAL LINE CONNECTIONPlug the one end of a telephone cable (supplied withthe terminal) into the port marked , and connectthe other end of the cable to a wall telephone jack.• PHONE CONNECTION (dial radio base only)Plug one end of a telephone cable into the dial radiobase port labeled EXT LINE and plug the other endof the cable in the phone.• PERIPHERAL/HOST CONNECTIONUnplug the base. Connect the serial cable to the portmarked RS232-1 or RS232-2 (COM1/3 or COM2 onradio base). Plug the other end of the serial cable to thedevice (PC, check reader etc.). For detailedinstructions, ask the equipment supplier.• POWER CONNECTIONPlug the power adapter radial jack into the base portmarked . The green light on the front right handside of the base indicates the power is on.Attach the cable securing plate and fix it with a screw.3.6. Changing the printer paper:When the coloured stripe on the paper appears, replacethe paper:1. Remove the i7780 from the base and wait till it turnsoff, do not touch the printer parts, they can be veryhot. Be aware of the sharp paper cutter.2. Push the button on the paper compartment covertoward the back and lift the cover.3. Remove the empty paper roll and insert the new roll.Ensure that the paper is protruding fromUNDERNEATH the roll:4. Close the cover, press it until it snaps. Press the “Paperfeed” key to verify that paper feeds properly.4. Normal Operation:Depending of the application installed in the terminals, theicons indicating battery charge level, Bluetooth signalstrength and terminal docking status can be displayed.To extend the battery life, the i7780 hand held goes into astand-by mode when it is not on its base. To quickly poweron the hand held:• Press the green <ENTER> key, or• Place the hand held briefly on the base.5. Cleaning procedure:• The i7780 must be off for all cleaning operations.• Do not clean the i7780 with water but with a dry or onlyslightly damp cloth.• Do not use solvent, detergent or abrasive products.• If the terminal has battery recharging or communicationproblems, clean the golden contact under the terminal witha damp cloth.• Do not scratch or scrape the surface of the contacts.6. Technical specifications:The i7780 system uses Bluetooth technology:Type...........................20 dBm hopping frequencyBandwidth .................ISM 2.45 GHzEmitting power ..........≤ 100mW (20dBm)Range.........................≈ 30 meters or 100 feetThe power supply:• INPUT ................AC 120V 60Hz• OUTPUT . DC 18V 0.9A 16.2VAThermal Paper Specification:• Single ply thermal sensitive – POS or facsimile grade.• Basis Weight: (lb/rm 17 ins. X 22 ins. - 500) --- 14.5 ± 5%(GSM) --- 55 ± 5%• Caliper ............................ 2.4 ± 0.2 Mils or 60 ± 5 Microns• Brightness........................................................... Min. 85%• Smoothness (Bekk Minimum)....................................300 s• Roll Width ................... 2.28 ± 0.040 in (58 mm ± 1.0 mm)• Roll Diameter .......................... 1.97 in (50 mm) maximum• Roll Core ID ..............................0.500 in (13 mm) nominal• Roll Core OD.............................0.625 in (16 mm) nominalRecommended brands:KANZAN.................... KF50 JUJO................... AF50KS-EKOEHLER......... KT55HS01 MITSUBISHI ............. P6402Thermal paper should NOT be exposed to vinyl, plastics, adhesives,shrink-wraps, wet-toner copies or certain carbon papers, office lightUV light, high humidity and temperature (above 65%, 25°C or 77°F)for long periods of time.7. If you experience problems:Call one of the customer service centers listed below:In Canada: In the USA:TotalCARE Ingenico Inc.6520 Gottardo Court TotalCAREMississauga, Ontario 1003 Mansell RoadL5T 2A2 Atlanta, GA 300761-888-900-8221 (905-795-8221) 1-800-435-3014 (770-594-6000)US Federal Communications Commission (FCC) Warnings:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If this equipment does cause harmful interferenceto radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged totry to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help.Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to thisequipment. Such modifications could void the user’s authority to operate the equipment.Canadian Department of Communications (DOC) Warnings:This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus as set outin the radio interference regulations of the Canadian Department of Communications.RF Exposure Warning: To comply with RF exposure requirements the base unit must be installed and operated with a separation distance of 20cm or more between the device and all person's body (excluding extremities of hands, wrist and feet). The terminal unithas been tested and meets RF exposure requirements for hand held operation pursuant to FCC OET Bulletin 65Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry Canada RSS-102 (1999). The base and terminal unitsmust not be co-located or operated in conjunction with any other antenna or transmitter.For body worn operation, this device has been tested and meets the FCC RF exposure requirements when used with theIngenico accessories supplied or designated for this product. Use of other accessories may not ensurecompliance withFCC RF exposure requirements.ACTA Revision Part 68This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council forTerminal Attachments (ACTA). On the bottom of this equipment is a label that contains, among other information, aproduct identifier in the format US: INBDT01BI7770BAS, INBMM01Bi7780 or INBMM01Bi7770. If requested, thisnumber must be provided to the telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with theapplicable FCC Part 68 rules and requirements adopted by the ACTA.The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to atelephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incomingcall. In most but not all areas, the sum of RENs should not exceed five (5). To be certain of the number of devices thatmay be connected to a line, as determined by the total RENs, contact the local telephone company.If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect theequipment until the problem is resolved.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisequipment (IBASE, i7780, or INGENICO 7780, or i7770, or INGENICO 7770) does not disable your alarm equipment.If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.Industry Canada Warning:NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This isconfirmed by the registration number. The abbreviation, IC, before the registration number signifies that registrationwas performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.It does not imply that Industry Canada approved the equipment.NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is <0.1>. The REN assigned to eachterminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephoneinterface. The termination on an interface may consist of any combination of devices subject only to the requirementthat the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.NOTICE: To prevent radio interference to the licensed service, this device is intended to be operated indoors and awayfrom windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject tolicensing.Ingenico Inc. Ingenico Canada Ltd.1003 Mansell Road, 79 Torbarrie Road, Toronto,Atlanta, GA 30076 Ontario, Canada, M3L 1G5Tel: (770) 594 – 6000 Tel: (416) 245 – 6700Fax: (770) 594 – 6003 Fax: (416) 245 – 6701www.ingenico-us.com www.ingenico-ca.comIngenico 7780Installation GuideDIV750026E
1. Ingenico 7780 description:The i7780 is a portable (Bluetooth technology) point ofsale electronic payment terminal designed to processdebit, credit and smart card purchases. It is highlysecured, EMV level 1 and 2 certified.The i7780 communicates with the acquirer through itsbase via RS-232 port, the telephone or Ethernet network.The hand-held terminal and the base communicatethrough the Bluetooth link, or via direct contact. Anetwork can be set up, with one base managing up to 7terminals at the same time. Various peripherals can beconnected to the base through its RS-232 ports.1.1. Display:A 4 line x 16 character LCD graphic display, with aback light.1.2. Keypad:18 keys, with a back light. The special function keys are:• Programmable function keys <F1>, <F2> and <F3> fornavigation and access to various i7780 functions andthe system and application menus.• Paper Feed key is used for a printer paper feed (20mm).• The green <ENTER> key confirms the data entered ordisplayed. It also powers on the i7780.• The red <CAN> key cancels the current function andreturns the terminal to the idle state. It also powers offthe i7780 if it is not docked on the base.• The yellow <CORR> key corrects invalid data entry.• The blue <ADMIN> key is used to access the terminaladministration function menu.1.3. Magnetic Stripe Card Reader:The i7780 features a bi-directional reader capable ofreading tracks 1 and 2 simultaneously (3 tracks on USmodel). The reader is located on the right-hand side. Thecard can be swiped from the bottom to the top, or fromthe top to the bottom. The magnetic stripe on the card hasto face down and point toward the keypad.The card has to be swiped at uniform speed and pressure,ensuring that the card remains in contact with the bottom ofthe track throughout the entire swipe action.1.4. Smart Card Reader:Insert the smart card horizontally into the slot on the front ofthe i7780, the microchip facing up, and leave it in the readerthroughout the transaction.The i7780 has EMV level 1&2 approvals and complieswith the ISO 7816, Sync and Async T=1 & T=0.1.5. Printer:The i7780 integrates a quiet, high speed, “easy-load” stylethermal printer with graphics capability.1.6. Battery:Rechargeable and easily replaceable Li-Ion or Ni-MH batterypack.1.7. SAM Connectors:Three SAM card connectors are located on the bottom of thei7780. The SAM (Secure Access Module) supportssmart card chips necessary for applications such asloyalty.1.8. The BaseThe i7780 communicates with its base via Bluetooth radiolink, or through the contacts (connect mode) which is usefulwhen loading large amounts of data, or when a Bluetoothlink is unavailable.The i7780 works with either dial radio base or versatile base.The versatile base has a Plug-It slot to add a Plug-It modulewith additional communication port.The base station recharges the battery pack and includes thefollowing communication ports:• RS232-1, RS232-2 (COM1/3, COM2 on dial radio base)Two RS-232 serial communication links for customerapplications download and for the communication withexternal peripherals (speed 300 to 115200 bps). TheRS232-1 (or COM1/3) provides power for external devices.• DIAL LINE port :A V34 / 33600 bps (asynch. and synchr.) modem thatsupports fast connect and busy line detection.• TELEPHONE port EXT LINE (dial radio base only):The telephone port allows sharing of the telephone line withother devices such as a fax machine or telephone.• ETHERNET port PLUG>IT (on versatile base only):The Ethernet port allows the i7780 to connect to a localnetwork.2. Ingenico 7780 Packaging Content:1. The i7780 hand held terminal.2. The battery pack.3. Thermal printer paper, one roll.4. The base (optional versatile, dial radio or charging).5. The plug-it module (optional, with the versatile base).6. The power supply (optional, with the base only).7. The phone cable (optional, with the dial radio or versatilebase only).8. The cable securing plate and a screw (optional, with thebase only).9. The holster (optional).10. This installation guide.3. Installation procedure:Place the base on a clear, flat surface near an electrical andtelephone sockets. The ideal location is in the center of thezone to be covered with a large open area around. Do sitesurvey as described in the document P/N 0032-07110-0109 (or its latest revision) to determine the number ofbases and their location to ensure optimal radio coverage.The antenna is inside the base, running along its left side.The i7780 hand held and the base must be protected fromhigh temperature, vibrations, dust, dampness andelectromagnetic radiation (computer screen, microwaveoven, anti-theft barrier etc.). Equipment such as cordless andcellular phones can emit harmonics that could disturb theterminal at 2.45 GHz.Do not place the base near a great vertical metal plane (doorsof refrigerator, large home appliances, vending machines).Ensure the base or the terminal is more than 3 m (around 10feet) from any microwave oven in use.Do not place base or hand held terminal on a metal surface.Do not put your hand under the printer duringcommunication, as the range is greatly reduced.If there are several radio bases installed, position them atleast 2 meters (around 6.5 feet) from each other.Do not install base within 2m (6.5 feet) of wireless router.Ensure that the terminal is seated securely on the base.Operating temperature ................................+5°C to +40°CHumidity ........................ 20% to 90% without condensationStorage temperature ....................................-10°C to +60°C3.1. Battery Set up and Charging:The i7780 is supplied with a removable, rechargeable NiMHor Li-Ion battery. Only use the battery pack supplied withyour terminal.To charge the battery, place i7780 on the base (the base mustbe powered up). Do not place battery on the base by itself,the battery must be charged while installed in i7780.Ensure that the hand-held is seated securely on the base.Use the power adapter supplied with the i7780. Manyadapters can appear similar and will plug into the i7780 basebut will not work properly causing erratic behavior, poorcharging or even damage to the unit.Always charge battery at room temperature.Charge the battery for 3 hours before it is used the first time.Full charging time after that is 2 hours. The battery will reachits full capacity after 3 to 4 charge/discharge cycles.Note that the battery will recharge only if necessary.Furthermore, the battery has internal temperature control soit never exceeds 50°C.The i7780 with a fully charged battery can execute up to 200transactions (depending on the ticket size and transactionduration).The battery status is updated on i7780 display:1 bar represents 25 % of full capacity,2 bars represent 50 % of full capacity,3 bars represent 75 % of full capacity,4 bars represent full capacity.3.2. Installing the Battery:Turn off the i7780 terminal or take it off its base and waituntil it turns itself off before handling the battery pack.Hold the battery with the connectors facing downwards, donot touch the contacts on the battery or i7780.Insert two plastic teeth in the gaps on the i7780 case, placethe battery in the cavity and press the handle until a click isheard.3.3. SAM Installation:Wait till the i7780 turns off and remove its battery (do nottouch the contacts on the battery or the i7780). Unlock theSAM connector by sliding the metallic latch in the directionof the OPEN arrow. Lift the SAM cover upward and insertthe chip as shown on the picture below. Swing the coverdown and slide the latch into locked position (the LOCKarrow). Put the battery back in the i7780.3.4. Changing The Plug-It Module:1. Turn off the versatile base.2. Remove the cable from Plug-It module.3. Remove the screw using Philips screwdriver.4. Take the Plug-It module out.5. Put in the new Plug-It module and secure it with a screw.Navigation keys PaperCompartmentCANCELKeyCORR KeyENTER KeyBase ContactsPaperFeed KeyMagneticStripe CardReaderSmart CardReaderGreen PowerIndicator Light

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