Neutrik XPR Digital Wireless Audio Network User Manual Users manual

Neutrik AG Digital Wireless Audio Network Users manual

Users manual

User ManualApplies to XIRIUM PRO US devices
2User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03 ImprintSubject to change due to technical advances! This user manual corresponds to the level of technology at the time the product was delivered and not the current stage of development at Neutrik.If any pages or sections of this user manual are missing, please contact the manufacturer at the address listed below.CopyrightThis user manual is protected by copyright. The user manual must not be duplicated, reproduced, microlmed or translated, or converted to be saved and processed in EDP systems, neither as excerpts nor in full, without the express written authorization of Neutrik.Copyright by: © Neutrik® AGDocument identificationDocument No: BDA 470-V2Version: 2017/03 cThis user manual applies to firmware 3.0 and app version 3.0!Language: EnglishOriginal language: GermanEach user manual in a different language is a translation of the operating manual in German.ManufacturerNeutrik® AGIm alten Riet 1439494 Schaan LiechtensteinT: +423 2372424F: +423 2325393E: neutrik@neutrik.comwww.neutrik.com
3User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03 Table of contents1 About this document ..............................................41.1 Signicance of the user manual .............................41.2 Designation ..........................................................41.3 Explanation of symbols .........................................51.3.1 Symbols in illustrations ....................................51.4 Target group .........................................................52 Safety ........................................................................62.1 Warning information and signal words ..................62.2 Warning symbols ..................................................62.3 Important regulatory notes ...................................72.3.1 Radio frequency radiation exposure informa-tion .........................................................................72.4 Important safety instructions .................................82.5 Proper use ............................................................92.6 Foreseeable improper use .....................................93 Components and accessories ................................103.1 XIRIUM PRO components ....................................104 Description of product ..........................................124.1 XIRIUM PRO base station ..................................... 124.2 Modules .............................................................134.2.1 TX modules ...................................................134.2.2 RX modules .................................................. 134.3 XIRIUM PRO app ................................................. 144.3.1 Overview of operation elements ....................144.3.2 Links/Overview page .....................................164.3.3 Edit page ...................................................... 174.3.4 Settings page ...............................................204.3.5 Help page ..................................................... 214.4 Getting started ................................................224.4.1 App ..............................................................234.4.2 Repeater .......................................................234.4.3 Signal quality bar ..........................................234.4.4 Transmission power ......................................244.4.5 XROC mode .................................................254.4.6 Antennas ......................................................254.4.7 Remote antennas .........................................274.4.8 Antenna combinations .................................. 274.4.9 Line-of-sight and redundant RF path .............294.4.10 Antenna height + distance ..........................294.5 Selecting transmission channels ..........................304.5.1 Automatic selection of transmission channels 304.5.2 Manual selection of transmission channels ....305 Operation ...............................................................315.1 Setting devices into operation .............................315.2 Setting up the transmission path ......................... 325.3 Installing and starting the app .............................335.4 Connecting devices with the app ........................335.4.1 Connecting devices in stand-alone mode ......335.4.2 Connecting devices in network mode ...........345.5 Arranging the radio transmission path .................375.6 Conguring the device parameters ...................... 385.7 Editing system settings ........................................ 425.7.1 System reset ..................................................425.7.2 Advanced Mode ...........................................425.8 Setting up and mounting the XIRIUM PRO system ...............................................................435.8.1 Positioning the devices ..................................435.8.2 Positioning the repeater ................................445.8.3 Systems with several transmitters ..................445.8.4 Fastening and securing XIRIUM PRO devices .455.9 Upgrading rmware ............................................ 465.9.1 Installing the XIRIUM PRO Firmware Upgrade Manager ....................................................... 465.9.2 Executing a rmware upgrade.......................475.9.3 Uninstalling the XIRIUM PRO Firmware Upgrade Manager ........................................496 Troubleshooting.....................................................507 After operation ......................................................517.1 Dismounting devices ............................................517.2 Transporting ........................................................ 517.3 Storage ............................................................... 517.4 Cleaning and care ...............................................517.5 Maintenance and repair .......................................507.6 Disposal ..............................................................528 Appendix ................................................................538.1 Integrating DANTETM ...........................................538.1.1 Introduction to DANTETM ...............................538.1.2 Enabling a DANTETM link ............................... 538.2 Access point settings ..........................................548.2.1 Recommended settings .................................548.2.2 XIRIUM PRO basic kit with access point ......... 548.3 Technical specications .......................................55
4User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03About this document1 About this documentThis user manual provides an overview of the necessary operation steps and settings of the product. 1.1 Significance of the user manualThis user manual is an integral component of the product and part of the product's safety concept. cMake sure that all persons who work with the product have fully read and also understood this user manual. cObserve all instructions exactly, especially the safety instructions.This user manual contains important information for operating and maintaining the product and troubleshooting minor problems safely and properly on your own. cKeep this user manual in the immediate vicinity of the product so personnel have access to it at all times. cPass this user manual on to every user, e.g., by lending it, or to the future owner of the product. cIf this user manual is lost or damaged, a copy of the operating manual can be downloaded from the Neutrik's home page (www.neutrik.com).1.2 DesignationDesignation ExplanationXIRIUM PRO System All components:XIRIUM PRO base stations, XIRIUM PRO modules, cables, plugs, antennasXIRIUM PRO base stationXIRIUM PRO TX (transmitter) without module, short TXXIRIUM PRO RX (receiver) without module, short RXXIRIUM PRO module Exchangeable module for the XIRIUM PRO base stationXIRIUM PRO device XIRIUM PRO base station with module plugged-inXROC mode Extreme Ruggedized One Channel mode for a secure connection in extreme situations.Peripheral devices All devices which can be connected with each other via the XIRIUM PRO devices: audio sources (transmitters) and audio sinks (receivers)Audio source All devices which emit a signalAudio sink All devices which receive the audio signals, e.g., loudspeakers, audio systems (ampliers, mixing consoles, etc.)Transmission path Wireless connection between the XIRIUM PRO devices.A transmission path consists of 1 TX, 1 repeater (optional) and at least 1 RX.Network All devices used which are connected to the app via an access point.
5User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03About this document1.3 Explanation of symbolsIn order to make this user manual easier to understand, uniform safety instructions, symbols, terms and abbreviations were used. The following symbols designate instructions which are not relevant to safety, yet make it easier to understand the operating manual. ^The preconditions for an action are depicted with this symbol. Complete the specied items before carrying out the action steps which follow. cAction steps are designated by this symbol. Carry out the action steps in the order they are presented. (The result of the action or the reaction of the product to the action are depicted with this symbol. •Lists without a mandatory sequence are presented as a list with this bullet.1. Numbered listings are displayed in this manner.(1) Refers to a position in an illustration.Texts in this color designate elements on the app surface.Wherever you see this symbol, you will nd useful information for safe, trouble-free operation of the product.1.3.1 Symbols in illustrationsSymbol ExplanationImage positionAction steps numbered in an illustration.Carry out the action steps in the order they are presented.Only carry out these tasks when using an Apple iPad.Only carry out these tasks when using an Android tablet.1.4 Target groupThis user manual is directed to sound engineers and professional personnel who have detailed expe-rience in the sound and event technology. Personnel who are in training must only work with this device under the supervision of experienced persons.11
6User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Safety2 Safety2.1 Warning information and signal wordsSpecial warning information regarding potential dangers inherent in a particular action are presented before instructions for an action. The warnings are ranked as follows: DANGERImmediate threat of danger!This type of warning points out a situation which would result in death or severe injuries. cIf this warning is not heeded, the threat of death or serious injuries is imminent. WARNINGPossible threat of danger!This type of warning points out a situation which could result in death or severe injuries. cIf this warning is not heeded, the threat of death or serious injuries might be imminent. CAUTIONPossible threat of danger!This type of warning points out a situation which could result in minor or moderate injuries. cIf this warning is not heeded, minor injuries may result. NOTICEPossible threat of property damage!This type of warning points out a situation which could result in damage to the device and its components. cIf this warning is not heeded, property damage may result.2.2 Warning symbolsSymbol WarningGeneral warningWarning of hearing impairmentDanger of electric shock
7User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Safety2.3 Important regulatory notesThis equipment has been tested and found to comply with the limits for a Class B digital device, pur-suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is en-couraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or an experienced radio/TV technician for help. NOTICEThis device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:1. this device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. NOTICEChanges or modications made to this equipment not expressly approved by Neutrik may void the FCC authorization to operate this equipment. NOTICEThis device must be professionally installed.2.3.1 Radio frequency radiation exposure informationThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environ-ment. This equipment should be installed and operated with minimum distance of 0,65 ft (20 cm) between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or trans-mitter.
8User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Safety2.4 Important safety instructions WARNINGRisk of fire or electric shock! cTo reduce the risk of re or electric shock, do not expose this device to rain or moisture and do not set any objects containing liquids on this apparatus. WARNINGDanger of fire and explosion due to overheated battery! cDo not expose batteries or battery pack to excessive heat such as re or other heat sources. •To completely disconnect this apparatus from AC mains, disconnect the power supply cord plug from the AC socket. •Keep the mains plug of the power supply cord readily accessible.Avoid property damage to the XIRIUM PRO devices due to unsuitable operating and environmental conditions: •Never immerse in water. •Protect from strong sunlight. •Never install the device near heat sources such as radiators, heating units, ovens or stoves. •Never cover the device, to avoid overheating. •Protect the device from impact and above all, from falling from poles, stages, tables or furniture. •Always set up and fasten the device as shown in Section "5.8.4 Fastening and securing XIRIUM PRO devices" on page 45.Repair DANGERDanger of injury or electric shock and property damage due to improper repair!The XIRIUM PRO devices do not contain any parts which you can repair yourself. Opening or re-pairing the devices on your own can lead to severe damage to the devices and electrical shock or injuries to the operator. cDo not open the housing of XIRIUM PRO devices under any circumstances. cDo not exchange any parts yourself. cOnly have XIRIUM PRO devices repaired by a authorized specialist dealer.Electrical connection DANGERDanger of electric shock when connecting to or disconnecting from a power grid! cOnly connect the devices to mains sockets installed by authorized electricians. cDo not handle the devices with moist or wet hands under any circumstances. cMake sure the specied mains voltage and mains frequency agree with the values of the power grid. cOnly use the delivered power supply cable for connecting to the socket. cDuring storms or whenever there is a danger of power uctuations, switch off the device and separate from the power grid. cEnsure that the power supply cable is not kinked, hung over sharp edges or allowed to contact hot surfaces during operation. cDo not use the devices if there is interference or damage to the devices, displays or accessories.
9User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03SafetyInformation for operation cEnsure that the ambient conditions specied for XIRIUM PRO are observed during operation. cDo not use the XIRIUM PRO devices if they are not functioning properly, have fallen or been damaged, have become wet or if parts of the devices have been immersed in water. cIf disruptions occur during operation: Immediately switch off the XIRIUM PRO devices and disconnect them from the power grid. cDo not operate the XIRIUM PRO devices in environments where ammable or explosive materials, gases or vapors are present or could occur.2.5 Proper useThe XIRIUM PRO devices are intended for signal transmission between an audio source and an audio sink in accordance with the technical specications.2.6 Foreseeable improper useThe XIRIUM PRO devices are not suitable for use in potentially explosive atmospheres.
10 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Components and accessories3 Components and accessories3.1 XIRIUM PRO componentsThe components and accessories are ordered individually.213 1415 1617 181783 41011 1295 6
11User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Components and accessories* Quick Start Guide included in scope of delivery.Pos. Description Article no.1TX base station*(TX base station, XIRIUM PRO USB data cable, ManfrottoTM universal mounting clamp, 5 GHz antenna, 2.4 GHz antenna)NXP2TX2 RX base station*(RX base station, XIRIUM PRO USB data cable, ManfrottoTM universal mounting clamp, 2.4 GHz antenna)NXP2RX3TX modules •TX module analog* •TX module AES* •TX module DANTE*NXP-TM-ANANXP-TM-AESNXP-TM-DANTE4RX modules •RX module analog* •RX module AES* •RX module DANTE* •Repeater module*NXP-RM-ANANXP-RM-AESNXP-RM-DANTENXP-RM-RP5 5 GHz antenna 9 dBi 360°H 12.5°V NXPA-9-360 -12.565 GHz antenna 6 dBi 360°H 25°V NXPA-6-360-257 5 GHz directional antenna 14 dBi 40°H 35°V, including adapter to mount the antenna directly on a receiver if no repeater module is inserted!NXPA-14- 40-3582.4 GHz omnidirectional antenna for connecting app NXPA-WIFI95 GHz directional antenna (for remte setup) 18 dBi 18°H 18°V, for receiver if no repeater module is inserted! (cable not included!)NXPA-18-18-1810 5 GHz omnidirectional antenna 2 dBi 360°H 360°V, for repeater setups with different antenna heights (see page 26)NXPA-2-36011 Antenna cable S04162B, N type connectors, 5 m, 4 dB attenuation NKXPA-512 N Adapter female female, for remote TX antenna (cable not icluded!) NXPA-N-FF13 ManfrottoTM universal mounting clamp NXUC-M-1514 Mounting arm for XIRIUM PRO antennas (NXPA-14-14-35, NXPA-18-18-18, NX-6-360-25), compatible with ManfrottoTM clampNXPMA15 Power cable XIRIUM PRO, 3 m NK XPF-5-15-316 XIRIUM PRO data cable NKXP-DATA17 Flight case with foam cut-outs to hold 2x base stations (not included) CAS-NXP18 Hard case (trolley) with foam cut-outs to hold 3 devices (not included) CAS-NXP-T* Power cables have to be ordered seperately!
12 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product11667822Pos. Designation15 GHz antenna connector with 5 GHz antennaThe antenna transmits the signals between the XIRIUM PRO devices.22.4 GHz antenna connector (reverse SMA) with 2.4 GHz antennaTransmits control data via WIFI3Housing Extruded aluminum housing4LugSafety lug for additional fall arresting5BoltAdapter for mounting with a ManfrottoTM clamp6On/off switch Powering the device ON/OFF, LED indicationLED display: •LED off: Device off or powering up. •LED solid green: Device powerd-on and battery level is between 20 % and 100 %. •LED slow-ash green: Device powerd-on and battery is charging. •LED solid red: Firmware update active. •LED slow-ash red: Device identication activated from app by pressing the Identify Device button. •LED quick-ash red: Battery level is below 20 %.4 Description of product4.1 XIRIUM PRO base stationON/OFF LINK push 1sXROC push 4sON/OFF LINK push 1sDELAY push 4sON/OFF LINK push 1sXROC push 4sON/OFF LINK push 1sDELAY push 4sTX, top viewBottom viewRX, top viewPos. Designation7TX link buttonLinking devices, switching XROC mode ON/OFF, resetting transmission power •Push and release: Start/stop LINK process •Hold 4 sec: Toggle XROC mode ON/OFF •Hold 8 sec: Reset transmission powerLED display: •LED off: TX not transmitting audio signal. •LED solid blue: TX transmitting audio signal. •LED quick-ash blue: Device is activated for linking process. •LED slow-ash blue: XROC mode set to ON.8RX link buttonLinking devices; switching delay ON/OFF •Push and release: Start/stop LINK process. •Hold 4 sec: Toggle delay ON/OFF. •Hold 8 sec: Reset repeater transmission power. LED display: •LED off: RX not receiving audio signal. •LED solid blue: RX receiving audio signal. •LED quick-ash blue: Device is activated for linking process. •LED slow-ash blue: Delay set to ON.9Type plateWith serial number, SSID and WLAN password10 D-Sub connector Interface between base station and module.11 USB portUSB connection for rmware updateAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz1234510911
13User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.2 ModulesTX AES moduleRX DANTE moduleRX analog moduleRepeater moduleRX AES moduleTX DANTE moduleTX analog moduleTop view Bottom view4.2.2 RX modules4.2.1 TX modulesAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60HzAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz1233 1 564Pos. Description1D-Sub connector interface between base station and module2Module with integrated battery3Locking bolt4LED charging indicator •Flashes green: Battery charging. •Lit green: Battery fully charged.Pos. Description5Audio IN (TX), audio OUT (RX)(different connections depending on module)6powerCON TRUE1 chassis for XIRIUM PRO power cable
14 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.3 XIRIUM PRO appThe XIRIUM PRO app enables convenient operation and control of the devices from a tablet.4.3.1 Overview of operation elements2321 3 4 51Pos. Description1Page title2Operation and display area3Navigation barNavigation barPos. Description1Connection setup button2Links/Overview button3Edit buttonPos. Description4Settings button5Help button •Tapping a button opens the associated page. •When the page is active, the pictogram is green and the text is white.
15User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productSymbols in the appSymbol DescriptionThe displayed device is a TX.The displayed device is a RX with a repeater module.The displayed device is a RX.The battery level is between 40 % and 100 %.The battery level is below 40 %.The battery level is below 20 %. Connect the device to the mains supply.Animated display: Battery is charging.The signal quality received from the TX is good, which refers to a proper RSSI level and a low packet loss.The signal quality received from the TX is critical. This is either due to a critical RSSI level or a critical packet loss. On Edit page the signal quality bar is monitored in detail.The signal quality received from the TX is bad. This is either due to a bad RSSI level or a high packet loss. On Edit page the signal quality bar is monitored in detail.The signal quality received from the RP is good, which refers to a proper RSSI level and a low packet loss.The signal quality received from the RP is critical. This is either due to a critical RSSI level or a critical packet loss. On the Edit page the signal quality bar is monitored in detail.The signal quality received from the RP is bad. This is either due to a bad RSSI level or a high packet loss. On the Edit page the signal quality bar is monitored in detail.Display device options buttonTapping this button opens the options menu.Indicates that a message with information is pending for this device. The information is displayed in plain text on the Edit page of the selected device.Mute icon: Indicates, if RX is mutedZone indicator: Displays to which country settings the devices in use are programmed.Advanced mode indicator: Displays, if advanced mode is switched ON. LOW Device temperature is LOW. HIGH Device temperature is HIGH.Delay indicator: Indicates in the Links / Overview window if the delay on a RX is switched on.RF attenuation indicator: Indicates in the Links / Overview window if the RF attenuation on a RX is switched on.
16 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productPos. Description1Transmission pathThis grouping displays all devices that are in one RF channel2Transmission channel3XROC indicatorIs displayed when XROC mode is active for the RF channel4TX display1 TX is needed for each transmission path5Repeater displayAs an option, repeaters may be used. A maximum 1 repeater per RF channel is possible. •The display is highlighted in red when there is a poor connection to the TX, or none at all.Pos. Description6RX displayEach eld represents one device.A minimum 1 RX is needed for each transmission path. •The display is highlighted in red when there is a poor connection to the TX, or none at all.7Button for adding devices to transmission path •Add a device: Use drag&drop to add a device from AVAILABLE DEVICES. •Add several devices: Tap button and select device from AVAILABLE DEVICES.8AVAILABLE DEVICESDisplays all available devices which have not yet been assigned to a transmission path.Tapping OPEN/CLOSE opens/closes the display.4.3.2 Links/Overview pageAll devices that were added to the network via an access point are displayed on this page. The devic-es are grouped according to transmission path. Each transmission path is assigned to one transmis-sion channel. In stand-alone mode, the Links/Overview page is inactive.32456781
17User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productDevice options menuDescriptionIdentify DeviceTap the button to identify a single device: The power LED of the device slowly ashes red for about 10 seconds.Show Broadcast UnitsTap the button: The power LEDs of all devices which are assigned to the same channel slowly ash red for about 10 seconds.Edit DeviceOpens the Edit Device page so all properties of the device can be edited.Reset DeviceReset device properties to factory state4.3.3 Edit pageEdit TX956110 2 3 478
18 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productPos. Description1Filter devices drop-down menuOnly the devices that meet the lter criteria are displayed. •All Devices: List all devices. •Low Battery: Only list devices on which the battery is weak. •Out of Range: Only list devices that receive a poor signal, or none at all.2Sorting drop-down menuSpecies the criteria for sorting the devices. •Channel: Devices are sorted according to channel. •Type: Devices are sorted according to type.3Device NameDisplays the device name entered by the user.4NoteContains useful information for safe, trouble-free operation.5Device Properties •Device Type: Device is a TX. •Interface: Indicates the module being used. •Device Temperature: Indicates the temperature of the device (low, ok or high) •Channel: Indicates the channel the device is transmitting on. •Battery: Indicates the battery charge status in %. •XROC: Indicates whether the XROC mode is ON/OFF.Pos. Description6Adjustable propertiesTapping on a property opens the associated sub-page. •Name: Opens the page for changing the device name. •Channel: Opens the page for changing the transmission channel. •XROC: Tapping this button toggles the XROC mode ON/OFF. •Transmission Power: Opens the page for adjusting the transmission power of the TX/repeater. •Info & Settings: Opens a page with information about the device.7Reset Device buttonResets the device to factory state.8Identify Device buttonThe power LED of the device selected will slowly ash for about 10 seconds.9Overview of the connected devicesLists all connected devices according the set lter and sorting criteria.The selected device is marked with a green bar and a dark background.10 Name of access point usedIn standalone mode the Allow link button is shown on the Edit page. Tapping the Allow link button starts the connection process of the TX.
19User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productEdit RX12Pos. Description1Device properties •Device Type: Indicates that the device is an RX. (for RX with repeater module: RP) •Interface: Indicates the module being used. •Device Temperature: Indicates the temperature of the device (low, ok or high) •Channel: Indicates the channel the device is assigned to. •Battery: Indicates the battery level in %. •XROC: Indicates whether the transmission path of the XROC mode is ON/OFF. •Signal quality: Indicates the signal quality of the signals received from the TX and/or repeater. Signal quality is a combination of RSSI Level and packet loss. •Delay: Indicates the set delay time in milliseconds, feet or meters, or indicates the delay is off.Pos. Description2Settable propertiesTapping on a property opens the associated sub-page. •Name: Opens the page for changing the device name. •Audio Delay: Tap the button to activate/deactivate the delay. •Audio Delay Time: Opens the page for setting the delay time. •Mute Audio: Mutes this RX unit •Info & Settings: Opens a page with information about the device.In standalone mode the Link button is shown on page Edit. Tapping the Link button links this RX to the TX.
20 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.3.4 Settings page231Pos. Description1Advanced Mode Tap the button to activate / deactivate Advanded Mode (page 40)2Enter service code buttonOpens entry eld for service code (only for service personnel)Pos. Description3Reset System buttonTapping this button opens a window with reset options.
21User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product214.3.5 Help pagePos. Description1Help Useful information for a proper XIRIUM PRO setup.2Information about the softwareSoftware Version: Version of the installed app.Version Date: Date app was issued
22 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.4 Getting startedThe XIRIUM PRO system makes it possible to replace conventional cable connections between audio sources and audio sinks (referred to in short as "peripheral devices" below) with a robust radio con-nection. With just 2 devices, the transmitter (TX) and the receiver (RX), an audio signal can be transmitted quickly and cost-efciently. The XIRIUM PRO system transfers audio signals (LINE level) as well as digital audio signals (AES or DANTE) in studio quality with an extremely low latency time.8 channels in the 5 GHz band are available for transmitting the audio signal. Up to two audio signals can be transmitted in one RF channel with no loss to audio quality. The distance between transmit-ter and receiver can be more than 3200 feet. The actual distance between transmitter and receiver depends on the specic environmental conditions (line of sight, obstacles in the link, reections, external RF signals, etc.).Depending on the distance between transmitter and receiver, the transmission power may be manu-ally controlled using the associated app in order to ensure the RSSI level remains in the "green range". In order to be able to establish a connection between TX and RX, the devices must be separated by a distance of at least 10 feet (using 6 dBi antenna and transmission power set to -3 dB).Channel Medium frequencyUNII-1 band Ch 40 5200 MHzCh 44 5220 MHzCh 48 5240 MHzUNII-3 band Ch 149 5745 MHzCh 153 5765 MHzCh 157 5785 MHzCh 161 5805 MHzCh 165 5825 MHzThe XIRIUM PRO system has been designed with features to simplify use. Understanding these fea-tures will be helpful before the system is put into operation.
23User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.4.3 Signal quality barThe signal quality bar displays both RSSI level and packet loss. The scale of the bar refers to the RSSI level (Received Signal Strength Indicator). It is recommend to have an RSSI level not appearing in the “low” and “overload” area. The color of the bar displays the packet loss: •Bar is displayed green: packet loss is low •Bar is displayed orange: packet loss is critical •Bar is displayed red: packet loss is high. A high packet loss increases the probability of losing audio.OVERLOADLOW-80 -60 -28 -254.4.1 AppThe app is the central control interface of the XIRIUM PRO system. Using the app, transmission paths and networks can be created and managed. The app provides information about the current status of the connected devices and transmission paths. The XIRIUM PRO devices can be connected to the app through 2 modes:Stand-alone modeOnly 1 device is directly connected to the app.Network modeSeveral devices connected to the app via an access point.It is highly recommended to choose a 2.4 GHz channel according to prior agreement with event management. Uncoordinated usage of the 2.4 GHz channel may lead to connectivity issues in the 2.4 GHz transmission path due to high trafc. The audio transmission is not affected by the 2.4 GHz transmission path!4.4.2 RepeaterA "repeater" is an RX equipped with a repeater module. The repeater is used in the following situations: •Stabilizing transmission paths The repeater receives the signal from the TX and transmits a redundant signal to the RX. The redundant signal stabilizes the connection and reduces efferts caused by interferences. •Overcoming obstacles If no line-of-sight connection is possible, obstacles such as walls, glass or even corners can be overcome with the repeater. •Extending distances When a repeater is used, the distance between TX and RX can be doubled.
24 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productAn improper RSSI level can be modied by increasing or decreasing the transmission power.If the packet loss is high, the position of the devices have to be modied. Double-check if there are other devices operating on the some channel and change the RF channel.4.4.4 Transmission powerDepending on the application, the transmission power should be adjusted with the app so the RSSI level on the receiver remains in the recommended range. However, the 10-foot minimum distance between the TX/RX must always be maintained. This minimum distance applies when the 6 dBi an-tenna and a transmission power of -3 dB are used. If the 9 dBi antenna and/or a higher transmission power are used, the minimum distance increases. •RSSI level received from the TX is critical. •The packet loss received from TX and RP is low. We recommend to increase the transmission power of the TX. •RSSI level received from TX and RX are OK •The color of the bars indicate a high (TX) and a critical (Repeater) packet loss. We recommend to relocate the devices and / or change the RF channel.ExamplesDecreasing transmission powerIn indoor areas and over short distances.Increasing transmission powerIn outdoor areas and over longer distances.
25User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productThe increase in the performance range is illustrated in the RX signal quality bar, which displays a smaller “low” area when XROC mode is used.If XROC mode is enabled on a TX, only audio channel 1 is being transmitted. Therefore a linked RX will have no audio on channel 2.4.4.6 AntennasXIRIUM PRO uses omnidirectional antennas with xed vertical radiating angles. Neutrik offers two different antennas: the standard 6 dBi antenna, featuring a 25° vertical angle, and an optional 9 dBi antenna with a 12.5° vertical angle.4.4.5 XROC modeIf only 1 audio signal per RF channel is needed, we recommend using XROC mode. XROC stands for "Extreme Ruggedized One Channel“. In XROC mode, only 1 audio signal at 6 Mbit/s is available for each RF channel. The connection between the devices is much more stable in XROC mode, because external inuences do not interfere with the RF signal between the XIRIUM PRO devices as much. External inuences include strong reections of the RF signal in a room or from buildings, or external signals. The power consumption of the devices is higher in XROC mode.OVERLOAD-80 -70 -28 -25LOW6 dBi 9 dBi25° vertical360° horizontal 360° horizontal12.5° verticalUsing a 9 dBi antenna brings a gain increase of 3 dB, which doubles the transmission power.14 dBi40° horizontal35° verticalFor pure receivers!For transmitter and repeater! For transmitter and repeater!For pure receivers Neutrik recommends to use a directional antenna. It helps focusing on the TX signal and avoids disturbances from other systems. There's an N-type adapter provided with the antenna to mount it directly on the device.
26 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of productFor receiver with a repeater module inserted!2 dBi360° horizontal360° vertivalThe 2 dBi omnidirectional antenna should be used for applications where a parallel alignment of the TX - RX antenna on the same height can't be es-tablished.Due to a lower antenna gain, the transmission range is less.Not correct positioningCorrect positioning
27User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product18 dBi (NXPA-18-18-18)18° horizontal18° verticalFor pure receivers as a remote antenna. NXPA-6-360-25or NXPA-9-360-12.5 NXPA-6-360-25or NXPA-9-360-12.5 NXPA-6-360-25or NXPA-9-360-12.5 NXPA-14-40 -354.4.7 Remote antennas If the 5 GHz antenna and the 2,4 GHz antenna need to be aligned differently in terms of angle, it’s advisable to remote the 5 GHz link. For that purpose Neutrik offers an antenna cable (NKXPA-5) with a length of 5 meters and an attenuation of 4 dB. There is also an additional directional antenna available for such applications having a gain of 18 dBi. This antenna must be used only for pure receivers and not for any transmitting device, hence also not for a repeater. Like all other XIRIUM PRO antennas this antenna has a vertical polarization. It is necessary to gear this antenna in the correct angle towards the TX antenna. A correspondent graphical indication can be found on the backside of the antenna.4.4.8 Antenna combinations These are possible antenna combinations for the XIRIUM PRO system: •common setup •point-to-multipoint •setup with directional antenna on RX •point-to-multipoint •Focusing on the TX signal and avoid disturbances from other systems
28 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product NXPA-6-360-25or NXPA-9-360-12.5 NKXPA-5 NXPA-N-FF NXPA-6-360-25or NXPA-9-360-12.5TransmitterRepeater NKXPA-5 NXPA-14-40 -35 NKXPA-5 NXPA-14-40 -35 NKXPA-5 NXPA-18-18-18 NKXPA-5 NXPA-18-18-18oror •remote setup on RX •point-to-multipoint •different alignment of 2,4 GHz- and 5 GHz antenna required •remote setup on TX + RX •point-to-multipoint •Option to mount the antennas outdoor and keep the devices indoor due to temperature reasons (< 0°C / > 50°C) •Shorter range than with the other setupsFor a remote setup of the TX antenna an adapter (NXPA-N-FF) is required.Note!Due to RF regulations it’s not allowed to use the directional antennas on a transmitter or repeater!
29User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.4.9 Line-of-sight and redundant RF pathFor a reliable wireless audio link, make sure all XIRIUM PRO devices have a line-of-sight connection. If a line-of-sight connection cannot be established, the receiver may be in a drop-out zone. A drop-out zone is a point where phase cancellation occurs between the direct signal and the deected one. Relocating the transmitter (TX) and/or receiver (RX) can help eliminate this phase anomaly. Using a repeater can also eliminate the problem of the drop out zone. A repeater effectively provides a re-dundant RF path to all receivers within range. The RX receives identical audio signals from both the transmitter and repeater.4.4.10 Antenna height + distanceConsider the Fresnel zone, which is an ellipsoidal area between wireless devices. For XIRIUM PRO TX and RX devices, there should be no obstacles within the Fresnel zone. Maintaining proper antenna height is essential to ensure trouble-free communication between XIRIUM PRO devices. To dene an area that is free of obstacles, use the following chart to estimate proper antenna height.Transmitter signal Identical audio signalfrom two differentsources = redundancyRepeatersignalRX with repeater moduledistance dradius rFresnel zonedistance d radius r150 ft 2.7 ft300 ft 3.8 ft900 ft 6.6 ft1500 ft 8.5 ft3000 ft 12 ft
30 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Description of product4.5 Selecting transmission channels4.5.1 Automatic selection of transmission channelsA TX is assigned to channel 149 by default. If channel 149 is already occupied by a different TX, the device searches for the next free channel. The TX saves the last channel used. When switched on again, the TX uses the last channel used, as long as it is not occupied. If the TX changes the channel, all devices in the transmission path are assigned to the new channel.4.5.2 Manual selection of transmission channelsThe transmission channel can also be manually adjusted with the app. To guarantee a trouble-free process, the app prevents an adjacent channel from being selected. The transmission channel can be changed on the Edit page. More information in Section "Changing the transmission channel" on page 39.
31User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5 Operation5.1 Setting devices into operationPreparation cUnpack all parts. cSave packaging for later transport and storage. cCheck the contents of the package for visible damage. cWhen visible damage to the packaging and/or delivered parts is detected: Contact the salesperson or Neutrik sales partner. cDo not use damaged devices under any circumstances. CAUTIONDanger of damage to hearing!Signal peaks may occur when an audio source or sink is connected. cBefore making connections, mute the signal path of the peripheral devices.Putting together the device cScrew the antennas tightly to the base station. cInsert the module into the base station. cSecure the module in the base station: Using a straight screwdriver, turn the locking pin 1/4 rotation.The XIRIUM PRO system can be used as a signal converter.Depending on the module used, an analog signal can be converted to a digital signal, for example. cConnect the device to the mains supply with a powerCON TRUE1 plug. As soon as the device is connected to the mains supply 500mA will be used to charge the module.Depending on the application, battery runtime of the device is up to 10 hours.Switching the device ON/OFF cSwitch the device on: Push ON/OFF switch. (The device powers up. (After about 5 seconds, the power LED lights green. cSwitch the device off: Push ON/OFF switch.These settings remain saved after the device is switched off:TX: Transmission channel, transmission power level, XROC modeRX: MAC address of the linked TX, all delay settings, transmission power level (if a repeater)
32 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5.2 Setting up the transmission pathIt is also possible to set up a simple transmission path without the app. Using the app to set the parameters is recommended.The following components are needed to set up a simple transmission path: ^1 TX with module ^At least 1 RX with module ^Optional: 1 RX with repeater moduleBecause of the signal strength, the minimum distance of 10 feet between TX and RX must be maintained for the connection process. cSwitch on TX and RX. cStart the linking process on the TX: Briey push the link button. (The TX link LED ashes blue. cStart the linking process on the RX: Briey push the link button. (The RX link LED briey ashes blue. (The RX link LED lights solid blue as soon as the connection to the TX is established. cAdditional RX devices can be added to the transmission path in the same way. cEnd the linking process on the TX manually: Briey push the link button. (The TX link LED lights solid blue.If the linking process is not ended manually on the TX, it is automatically ended after 10 minutes.TX + RXTXTXRXTX RX!min. 10 ft.
33User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cStart the XIRIUM PRO app. (The Connection Setup page appears. cUnder Standalone Mode, tap Connect Device. cExit the app. cOn the iPad, open Settings > WLAN. cConnect the iPad with the XIRIUM PRO device. cSwitch back to the app. (The app connects to the device. If the device does not appear in the WLAN list its SSID might be hidden. Select "Other" and type in the device's connection details manually. 15.3 Installing and starting the appThe XIRIUM PRO app is available at no cost from the Apple App Store and the Google Play Store. cStart the app: Tap the XIRIUM PRO icon.The Introduction Guide is displayed when the app is started. This guide provides a quick overview of the XIRIUM PRO system.The Introduction Guide can be called up through the Help page at any time.5.4 Connecting devices with the appEach device has its own SSID name and its own WLAN password.The SSID name and WLAN password are found on the type plate inside each device and on the warranty card.5.4.1 Connecting devices in stand-alone modeIn stand-alone mode, the XIRIUM PRO device is connected directly with the app. ^The app is installed on the iPad/Android tablet. ^The XIRIUM PRO device is switched on and ready to operate.2a
34 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation2b cSelect the XIRIUM PRO device from the selections. cTap the Connect button. (The app connects itself with the selected device.5.4.2 Connecting devices in network modeIn network mode, the XIRIUM PRO devices are connected to the app via a WLAN access point. The transmission paths are set up and congured with the app. ^The app is installed on the iPad. ^The XIRIUM PRO devices are switched on. ^A 2.4 GHz WLAN access point is available and ready to operate.WLAN access points, which work in both the 2.4 GHz and the 5 GHz band ranges, are disrupted by the signal of the XIRIUM PRO devices in the 5 GHz range. cTherefore, deactivate the 5 GHz band range on the access point. cPlease observe the details in chapter "8.2 Access point settings" on page 54. cStart the wizard: Under Network mode, tap Setup Network. cSet up network: Tap Get Started! button.123 (The device is connected in standalone mode.
35User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cExit the app. cOn the iPad, open Settings > WLAN. cConnect the iPad with the XIRIUM PRO device. cWait for the tick after selecting a device before returning to the app. cSwitch back to the app.3a 3b (The app searches for available access points. cSelect the access point Available Access Points from the drop-down menu. cTap the Connect button. cEnter the WLAN password of the access point. cTap the Connect button. cIf password is incorrect: Tap Enter Password Again button. (The device is connected with the access point.Add additional device: cTap the Add More Devices To Your Network button.55a 6 cSelect the XIRIUM PRO device from the selections. cTap the Connect button. (The app connects itself with the selected device.4
36 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cExit the app. cOn the iPad, open Settings > WLAN. cConnect the iPad with the XIRIUM PRO device. cSwitch back to the app.7a78Add a device to the network: cTap Add to «Access Point Name» button.Add a device to a new network: cTap the Choose New Network button. cContinue with step 3.9 cAdd additional devices to the network: Tap the Add More Devices To Your Network button. cAfter all devices have been added: Tap the I've added all my devices button. cSelect the XIRIUM PRO device from the available devices. (Tap the Connect button. The app connects itself with the selected device.
37User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5.5 Arranging the radio transmission path cAdd an available device to a transmission path: Under Available Devices, use drag&drop to add the device to the transmission path. cAdd a device to a different transmission path: Tap the device and drag it to the desired transmission path.11 (If several TXs are connected with the app: Reference to the Mounting Guide opens.Additional devices can be added at any time through the Connection Setup page.10a 10 b cExit the app. cOn the iPad, open Settings > WLAN. cConnect the iPad with the access point. cSwitch back to the app. (The network has been set up. cConnect tablet to access point: Tap Connect to «Access Point Name» button. (Tablet connects itself with access point. (The network has been set up.
38 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cRemove a device from a transmission path: Tap the device and drag it to Available Devices.5.6 Configuring the device parametersThe devices are mainly controlled through the app.Selecting the device to editOption 1: cTap the device on the Links/Overview page.Option 2: cOn the Links/Overview page, tap at the device. cIn the options menu, tap Edit.Option 3: cOn the Edit page, select the device from the list. (The device is selected on the Edit page.Identifying the device via the appOption 1: cOn the Edit page, tap the Identify device button. (The power LED on the selected device ashes slowly for a few seconds.Option 2: cOn the Links/Overview page, tap at the device. cIn the options menu, tap Identify device.
39User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03OperationChanging device names cOn the Edit page, tap the line Name. cOn the Edit Name page, tap the device name. (The entry keyboard appears. cEnter the new name and conrm it. cBack to the overview: Tap  Edit Name.Changing the transmission channelThe transmission channel can only be set for one TX chan-nel. Occupied or inactive channels cannot be selected and are displayed in gray text. The active channel is marked with ( . cOn the Edit page, tap the line Channel. cTap the desired channel number. (The selected channel is marked with ( .Activating/deactivating XROC modeXROC mode can be activated or deactivated either on the TX or via the app.In XROC mode, only audio channel 1 is being transmitted. cActivating XROC mode via the device: Press and hold the Link/XROC button for 4 seconds. (The Link/XROC LED slowly ashes blue. cActivating XROC mode via the app: On the Edit page, tap the XROC ON/OFF button.Whether XROC mode is active in the transmission path is displayed in the device properties of an RX.4 sec.
40 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03OperationSetting transmission powerIn the default setting, the transmission power is set to 0 dB. cIf the devices are used indoors or over short distances: Reduce the transmission power. cIf the devices are used outdoors or over long distances: Increase the transmission power.If more than 1 TX are used in the network, set the transmission power of all TXs to the same value.Please consider chapter "4.4.3 Signal quality bar" on page 23 and "4.4.4 Transmission power" on page 24 for a proper setting of transmission power.Activating/deactivating audio delay cActivating the audio delay via the device: Press and hold the Link/Delay button for 4 seconds. (The Link/Delay LED slowly ashes blue.4 sec. cActivating the audio delay mode via the app: On the Edit page, tap the audio delay ON/OFF button.Changing the audio delay time ^The audio delay function is active. cOn the Edit page, tap the line Audio Delay Time. cOn the Edit Audio Delay page, change the entered delay time. cEnter and conrm the new audio delay time.If the measurement unit is changed, the value is automatically converted to the right unit.
41User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03OperationMute audio signal cOn the Edit page, tap the Mute Audio button.A mute icon will be displayed in the Links / Overview window next to the device.Resetting the deviceOption 1: cOn the Edit page, tap the Reset device button.Option 2: cOn the Links/Overview page, tap at the device. cIn the options menu, tap Reset device.The following settings are reset with this function: •Resets the device name to the SSID name. •Switches off XROC mode (TX). •Switches off delay (RX). •Resets the transmission power to the factory setting (0 dB) (TX, RP). •Makes the SSID public if it was hidden before (TX, RX) •Turns off the RF attenuator (RX, Advanced Mode) •Turns off the Audio Mute (RX) Removing device from app displayIf a device is out of the 2,4 GHz range, it can be temporarily removed from the app display.The Remove device from list button is only visible when the device is unavailable to the app. cRemove device from display: Tap the Remove device from list button. cConrm with OK in the Remove device window. (The device is removed from the app display.As soon as the device is available again, it is displayed in the app.
42 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03OperationThe user can reset various options in the app.The following options can be selected: •Reset connected devices: All devices are reset to the default setting. •Remove connected devices from Access Point: All devices are removed from the network. •Show all warning messages again: All faded-out warnings and notes are displayed again.Reset System: cOn the Settings page, tap the Reset system button. cActivate option: Tap the checkbox. cConrm selection with OK. (The app is reset.If the XIRIUM PRO devices have been removed from the accespoint a restart of the devices is necessary!5.7 Editing system settings 5.7.1 System Reset5.7.2 Advanced Mode The advanced mode is provided for RF specialists. Activating the Advanced mode will allow the user to edit an addi-tional parameter on each RX, called “RF attenuator”. The Advanced mode also allows to hide the SSIDs of the XIRIUM PRO devices.Activating / Deactivating the Advanced mode: cOn the Settings Page, tap the Advanced Mode switch. An activated attenuator or a hidden SSID is saved even after a Power Off/On of the device. The app detects whether the attenuator is turned ON or the SSID is hidden and then automatically turns on the advanced mode.SSID visibility:In high congested RF environment it is advisable to hide the SSIDs of all devices, in order that no requests will be re-ceived by the XIRIUM PRO devices.Change SSID visibility: cTurn on Advanced Mode to enable the “SSID visibility” parameter in the Settings menu. cSingle devices or all devices at once can be set hidden or visible. cA checked box means the SSID is visible. cAn unchecked box means that this SSID is hidden.When hiding the SSID in Standalone Mode the app will lose the device for a short time. While an Android tablet will bring the device back in the app automatically, iOS users may have to select the device again in the Wi-Fi settings and then return to the app..During a change of the SSID visibility in network mode all other options are disabled until the process is nished completely.
43User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03OperationRF attenuator:RF attenuator is a parameter which can be set on each RX only if the Advanced Mode is turned on. It attenuates the RF signal by 30 dB. The RF attenuator works best in combination with an increased transmission power on the TX. An acti-vated RF attenuator increases the signal-to-noise ratio on that RX. Hence on an event with a lot of disturbing signals it is possible to lower the surrounding noise and at the same time increase your transmission power of the TX to establish a better reception. Activating / Deactivating the RF attenuator: cOn the Settings Page, tap the Advanced Mode switch to enable this additional parameter. cOn the Edit Page, click on the RX and then tap the RF attenuator switch. 5.8 Setting up and mounting the XIRIUM PRO system5.8.1 Positioning the devicesWhen positioning and setting the devices, observe the information in Section "4.4 Getting started" on page 22. cAlways keep a minimum distance of 10 feet between the TX and each RX (with mounted 6 dBi antenna and transmission power at -3 dB).Under the following conditions, select a greater minimum distance between TX and RX: •XIRIUM PRO devices are operated with the 9 dBi antenna. •The transmission power is greater than -3 dB. cAlways mount the devices so the device antennas are at the same height.min. 10 ft.
44 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5.8.2 Positioning the repeaterWith the repeater, a connection can be stabilized by a redundant signal, obstacles can be overcome, or the signal can be transmitted over twice the distance. cPosition repeaters directly in front of obstacles. (The signal will be transmitted through the obstacle.Depending on the signal strength, the repeater can also be positioned directly after the obstacle.5.8.3 Systems with several transmittersIf several transmitters are used in the network, observe the following: cSet the transmission power of all TXs to the same value. cSelect the transmission channel for the TX in the app so at least one channel is free between each channel used. cWhen positioning the TX, maintain a minimum distance of at least 1 foot between each TX. cIncrease the recommended minimum distance between TX and RX to 164 feet. cThe ideal RSSI level is between -60 to -50 dB.min. 1 ft.min. 164 ft.Repeatermin. 164 ft. cIf devices are not mounted at the same height: Mount devices so they are parallel with each other. An angled positioning is only allowed if the devices are set to channel 149-165 or used indoors. If the transmission needs to be done in the lower channels (40-48) in an outdoor location a parallel horizontal positioning of the devices with antennas in a vertical position is necessary to comply with FCC regulations.
45User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5.8.4 Fastening and securing XIRIUM PRO devicesAESRXLIECHTENSTEIN OUT 1 3 2EBU/RXLIECHTENSTEIN LINE OUT 1 (XROC) OUT 2 1 3 2 1 3 2DANTE C6 ARXLIECHTENSTEIN OUT C6 ATXLIECHTENSTEIN IN AES1 2 3 EBU/PUSH DANTE C6 ATXLIECHTENSTEIN INC6 AREPEATER RXLIECHTENSTEIN TXLIECHTENSTEIN IN 2 IN 1 (XROC) LINE1 2 3 PUSH 1 2 3 PUSH 100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz100-240V~ 0.5A 50-60Hz WARNINGDanger of falling due to incorrectly or incompletely fastened devices! cAlways mount and secure the devices according to the instructions. cAlways mount the devices in an upright position. cAlways mount the devices to the rig with the delivered ManfrottoTM universal mounting clamp. cAlso secure the devices with the arrestor cable (not included) to the safety lug.
46 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation5.9 Upgrading firmwareThe software "XIRIUM PRO Firmware Upgrade Manager" executes a rmware upgrade on the XIR-IUM PRO base stations. The XIRIUM PRO USB data cable (NKXPRO-DATA), supplied with each base station, is used for connection to a computer.The software can be downloaded at no cost from the NEUTRIK website: www.neutrik.comThere’s an additional driver necessary, which can be downloaded from the Silicon Labs website (https://www.silabs.com/products/mcu/Pages/USBtoUARTBridgeVCPDrivers.aspx). This driver is required in order to detect the XIRIUM PRO device when connected to a computer.5.9.1 Installing the XIRIUM PRO Firmware Upgrade ManagerSystem requirements ^PC with operating system Microsoft Windows XP, Windows 7, Windows 8, Windows 8.1 or Windows 10. PCs with ARM processors (Windows 8 and Windows 10) are not supported. ^Mac with Intel processor and OSX using version 10.8.5 or later. Mac computers with PowerPC processors are not supported.Download cDownload ZIP le with the XIRIUM PRO Firmware Upgrade Manager Setup from the NEUTRIK website and save it.Installing the software cDouble-click on the XIRIUM PRO Firmware Upgrade Manager application. (The main window appears: cSelect a location to install the software cClick the Next button.
47User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cFollow the subsequent installation steps. 5.9.2 Executing a firmware upgrade cDownload the ZIP le with the current rmware from the NEUTRIK website and save it. cStart the software: Double-click the program icon on the Desktop. (The program window appears:
48 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation cConnect the XIRIUM PRO base station to the computer. cClick the Refresh button to update all the displays. cSelect the rmware le from the le selection eld Firmware File. (The version number of the new rmware is displayed in Selected Firmware Version. (Execute the upgrade: Click the Upgrade Firmware button. (The software automatically executes the upgrade.
49User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Operation (As soon as the upgrade has completed, the software displays a message window. cDisconnect the XIRIUM PRO base station from the computer.5.9.3 Uninstalling the XIRIUM PRO Firmware Upgrade Manager cUninstall the software through the add/remove function of the operating system.
50 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Troubleshooting6 TroubleshootingMessage Fault Cause SolutionReconnecting… WLAN connection to device not available.Battery empty cConnect device to power supply.Device out of 2.4 GHz network range. cAvoid obstacles inuencing reception. cPosition device or access point at a different location.No Link! RX does not receive a signal from TX.TX battery empty cConnect device to power supply.Device out of 5 GHz network range. cAvoid obstacles inuencing reception. cPosition TX at a different location. cAdd repeater to transmission path.RSSI level “low” area RX repeater receives a weak signal.Distance between TX and RX / repeater too high. cIncrease transmission power on TX/repeater. cDecrease distance between TX and RX/repeater by a few meters. cIf no repeater in application: Add repeater to transmission path.RSSI level “overload” area RX repeater receives a signal that is too strongDistance between TX and RX/repeater too low. cDecrease transmission power on TX/repeater. cIncrease distance between TX and RX/repeater by a few meters.Signal quality bar is orangeSignal quality bar is redPacket loss is criticalPacket loss is too highSome reections cause a critical or high packet loss at this position. cPosition devices at a slightly different location.Access Point lost Connection between tablet and access point used is broken.Tablet out of range of access point. cPosition device or access point at a different location.Flight mode active on tablet. cDeactivate ight mode on tablet.Access point changed Tablet connected with a different access point.Tablet out of range of access point. cPosition device or access point at a different location.
51User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03After operation7 After operation7.1 Dismounting devices cDisconnect devices from audio sources/sinks. cDisconnect devices from power supply and pull mains plug. cDismount antennas. cRemove modules from device.7.2 Transporting cAlways transport devices and accessories in the original packaging.7.3 Storage cIf devices are not used for a longer period: Disconnect devices from power supply and pull mains plug. cAlways store devices and accessories in the original packaging. cAlways store devices in a clean, dry location. cAlways protect devices from dirt, dust, heat, humidity and moisture.7.4 Cleaning and care DANGERDanger of electric shock and property damage due to improper cleaning! cDisconnect device from power supply before cleaning. cNever immerse device or accessory in water under any circumstances. cNever spray device or accessory with liquids under any circumstances. cWipe the surfaces of the device and accessory with a soft cloth slightly moistened with a mild soap solution. cNever use aggressive, solvent-based or abrasive cleaning agents under any circumstances. cNever use rough materials (e.g., cleaning cloths or sponges with a rough coating).7.5 Maintenance and repairThe XIRIUM PRO devices do not contain any parts which can be maintained or repaired by the user. cThese devices may only be repaired by a authorized XIRIUM PRO repair center. cCheck devices regularly for visible damage to the housings, operation elements, connections, cables and plugs. cIf damage is detected, do not use devices under any circumstances cImmediately disconnect devices from power supply. cReplace defective cables or accessories immediately.
52 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03After operation7.6 Disposal cDispose of XIRIUM PRO devices and accessories in accordance with the applicable local regulations. cNever dispose of electrical devices or electrical accessories such as cables, plug, batteries or components with household wastes under any circumstances. cDispose of packaging and packaging elements in accordance with the applicable local regulations. cTake device components made of plastic, metal or other recyclables for reclamation in accordance with the applicable local regulations.
53User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Appendix8 Appendix8.1 Integrating DANTE8.1.1 Introduction to DANTETMDANTETM stands for Digital Audio Network Through Ethernet and is an audio network protocol developed by the Australian company Audinate. DANTETM delivers uncompressed, multichannel, low-latency digital audio over a standard Ethernet network using Layer 3 IP packets. A TX DANTE module is able to transmit up to two channels of digital audio, while the RX DANTE module can receive two signals of a DANTETM network. When XROC mode is enabled, only one channel is transmitted and received in a transmission path, because the data rate is then lowered.All products on which DANTETM is enabled work together to deliver perfectly synchronized audio. This is managed through a single software application called “Dante Controller”.Dante Controller is a free software application that enables routing audio and conguring devices in a Dante network. Setting up a DANTETM network is very easy. Dante Controller offers automatic device detection, one-click signal routing and user-editable device and channel labels.A XIRIUM PRO device with an integrated DANTETM module can be connected to the DANTETM net-work using common CAT5e or CAT6 cables. If a network switch is included in the system, it should be at least a 1 Gbit network switch. 8.1.2 Enabling a DANTETM link ^Connect the computer to the DANTETM network with a standard CAT5e or CAT6 cable ^The DANTE Controller software is installed (https://www.audinate.com). cRun the Dante Controller software. cIn the routing menu, click on the + symbols of the devices. cEstablish the desired link.The XIRIUM PRO TX devices appear as DANTE receivers, and vice versa!
54 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Appendix8.2 Access point settingsUsing an access point makes it possible to operate the app in network mode. This way, the entire XIRIUM PRO system can be congured and monitored via the app.8.2 .1 Recommended settingsAny conventional access point can be used to set up a XIRIUM PRO network. Neutrik recommendsthe following settings for the access point: •For the strongest security option, use WPA2-AES as security protocol for authentication. •If the access point has a dual-band radio, deactivate the 5 GHz band and only leave the 2.4 GHz band activated. •Make sure the http and https protocols are not blocked.Please double check with local channel management which channel can be used in order to avoid uncoordinated usage. It is not recommended to change the 2.4 GHz channel during a show. A single client device may not receive the channel change information due to increased RF trafc and hence wouldn’t be accessible anymore via the access point on the app.In a congested RF environment some devices might not be displayed in the app immediately. It can take a few minutes until all devices are displayed.
55User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Appendix8.3 Technical specificationsGeneral specificationsRadio frequency carrier range IEEE 802.11a, UNII-1 band from 5200 MHz to 5250 MHz (channels 40 – 48) and UNII-3 band from 5725 MHz to 5825 MHz (channels 149 – 165), license-freeData protocol Proprietary (DiWA technology)Transmit power Conducted 26 dBm / 32 dBm EIRP (with 6 dBi antenna) / 35 dBm EIRP (with 9 dBi antenna), FCC compliantRange Up to 1000 m point to point (LOS), longer range depending on obstacles, reexions, interferences, XROC modeAudio performance (analog to analog per wireless link)THD + Noise (TX Gain = min.) < 0.01 % @ 20 Hz – 10 kHz, 4 dBuFrequency response ± 0.3 dB @ 20 Hz – 20 kHz ref. 1 kHzDynamic range > 105 dB @ 1 kHz, A-weighted> 105 dB @ 1 kHz, A-weighted < -80 dB @ 20 kHzNumber of audio channels @ 24 Mbps2Number of audio channels @ 6 Mbps1 (XROC mode)Number of receivers (RX only) Unlimited number of RX clientsConverter resolution (ADC & DAC) 24 bitSampling rate 48 kHzLatency (Delay) 3.6 ms (analog to analog)Transmission method Compression-free, no reduction of converted dataOperating temperature 32 °F to +122 °F / 0 °C to +50 °CStorage temperature -4 °F to +176 °F / -20 °C to +80 °CAdditional digital audio interfacesAES/EBU 24 bit / 48 kHz according to AES3-2003Dante AoE (Audio over Ethernet) Proprietary protocol by Audinate®
56 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03AppendixTX SPECIFIC CHARACTERISTICSAntenna 5-6 GHz – Audio transmissionOmni-directional, 6 dBi, 25° Elevation and 360° Azimuth, N-connector male (direct mount)Antenna 2.4 GHz – Control data transmission1/2 wave dipole with SMA female connectorsNumber of audio channels @ 24 Mbps2Number of audio channels @ 6 Mbps1 (XROC mode)Analog input specsInput mode Input levelInput Imp. kOhmRated Source Imp. Ohmmax.* dBu Connector typeLine (balanced) 10 1000 22 XLRIndicators LEDs: Power ON / Start up / Low battery status / XROC mode / Linking process / Audio transmissionControls Power ON / Linking process / XROC modePower supply Mains input over powerCON TRUE1 (100-240 VAC 50/60 Hz) or internal battery **Dimensions (w x h x d) 5.6 x 2.5 x 9.7 in / 142 x 64 x 247 mm (without antennas)Weight 1.59 lbs / 0.72 kgOptional accessories Module interfaces (Analog, Digital, Dante), mounting clamp* maximum input level before signal overow, 0 dBu = 0.775 V rms** typical battery runtime 10 hours, depending on type of module, transmission power settings, XROC mode, number of charging cycles and operating temperature
57User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03AppendixRX SPECIFIC CHARACTERISTICSAntenna 5-6 GHz – Audio transmissionOmni-directional, 6 dBi, 25° Elevation and 360° Azimuth, N-connector male (direct mount)Antenna 2.4 GHz – Control data transmission1/2 wave dipole with SMA female connectorsNumber of audio channels 2Analog output specsOutput type Output levelOutput Imp. OhmRated Load Imp. kOhmNominal* dBuMax. Level dBuConnector typeLine (balanced) < 800 10 022 XLRIndicators LEDs: Power ON / Start up / Low battery status / Audio delay / Linking process / Audio receptionControls Power ON / Linking process / Audio delayPower supply Mains input over powerCON TRUE1 (100-240 VAC 50/60 Hz) or internal battery **Dimensions (w x h x d) 5.6 x 2.5 x 9.7 in / 142 x 64 x 247 mm (without antennas)Weight 1.59 lbs / 0.72 kgOptional accessories Module interfaces (Analog, Digital, Dante, Repeater), mounting clamp* if TX source = 0dBu** typical battery runtime 10 hours, depending on type of module, transmission power settings, XROC mode, number of charging cycles and operating temperatureAntennas – Omni-directional antenna / Frequency band: 5.150 GHz - 5.875 GHzType NXPA-6-360-25 NXPA-9-360-12.5Gain 6 dBi 9 dBiBeam width horizontal 360° 360°Beam width vertical 25° 12.5°Connector N-connector male N-connector maleDimensions 10.63 in / 270 mm 14.57 in / 370 mmWeight 0.75 lbs / 0.34 kg 0.75 lbs / 0.34 kgOperating temperature 32 °F to +122 °F / 0 °C to +50 °C 32 °F to +122 °F / 0 °C to +50 °C
58 User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Appendix
59User Manual – XIRIUM PRO® USA | BDA 470 V2 2017/03Appendix
BDA 470 V2 - XIRIUM PRO USA / 2017-01 - Data subject to change without prior notice. © 2017 NEUTRIK® . NEUTRIK®, XIRIUM® are registered trademarks of NEUTRIK AG. ALL RIGHTS RESERVED.Liechtenstein (Headquarters)NEUTRIK AG, Im alten Riet 143, 9494 SchaanT +423 237 24 24, F +423 232 53 93, neutrik@neutrik.comGermany / Netherlands / Denmark / AustriaNeutrik Vertriebs GmbH, Felix-Wankel-Strasse 1, 85221 Dachau, GermanyT +49 8131 28 08 90, info@neutrik.deGreat BritainNeutrik (UK) Ltd., Westridge Business Park, Cothey WayRyde, Isle of Wight PO33 1 QTT +44 1983 811 441, sales@neutrik.co.ukFranceNeutrik France SARL, Rue du Parchamp 13, 92100 Boulogne-BillancourtT +33 1 41 31 67 50, info@neutrik.frUSANeutrik USA Inc., 4115 Taggart Creek Road, Charlotte, North Carolina, 28208T +1 704 972 30 50, info@neutrikusa.comJapanNeutrik Limited, Yusen-Higashinihonbashi-Ekimae Bldg., 3-7-19Higashinihonbashi, Chuo-ku, Tokyo 103T +81 3 3663 47 33, mail@neutrik.co.jpHong KongNeutrik Hong Kong LTD., Suite 18, 7th Floor Shatin Galleria Fotan, Shatin T +852 2687 6055, neutrik@neutrik.com.hkChinaNingbo Neutrik Trading Co., Ltd., Shiqi Street, Yinxian Road WestFengjia Villiage, Yinzhou Area, Ningbo, Zhejiang, 315153T +86 574 88250488 800, neutrik@neutrik.com.cnIndiaNeutrik India Pvt. Ltd., Level 3, Neo Vikram, New Link Road,Above Audi Show Room, Andheri West, Mumbai, 400053T +91 982 05 43 424, anklesaria@neutrik.comAssociated companiesContrik AG Steinackerstrasse 35, 8902 Urdorf, Switzerland T +41 44 736 50 10, contrik@contrik.chH. Adam GmbHFelix-Wankel-Straße 1, 85221 Dachau, Germany T +49 08131 28 08-0, info@adam-gmbh.dewww.neutrik.com / www.xirium.net

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