Palm I70500 Handheld PDA with low duty cycle packet data User Manual Tornado conntoPC eps

Palm Inc Handheld PDA with low duty cycle packet data Tornado conntoPC eps

Exhibit 8 Instruction Manual See page 227 for SAR and Part 15 statements

Handbook for thePalm i705™ Handheld
CopyrightCopyright © 1998-2001 Palm, Inc. All rights reserved. Graffiti, HotSync, MyPalm, MultiMail, and Palm OS are registered trademarks, and the HotSync logo, Palm, and the Palm logo are trademarks of Palm. Other product and brand names may be trademarks or registered trademarks of their respective owners.Query to Andover/Marketing: What is the official name of blaster, and is that a trademarked or registered entity?Disclaimer and Limitation of LiabilityPalm assumes no responsibility for any damage or loss resulting from the use of this guide.Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement. Software Download AvailablePalm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from www.palm.com.PN: 406-2771-01
iContentsAbout This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Chapter 1: Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Minimum requirements: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Minimum requirements: Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Step 1: Connect the HotSync cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Step 2: Charge your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Step 3: Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Step 4: Perform HotSync Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Desktop e-mail director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6The MyPalm Update conduit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Wireless account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Step 5: Set Up Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Step 6: Activate Your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Palm i705 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Using the backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Tapping and Typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Tap with the stylus to get things done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Chapter 3: Entering Data in Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 17Using the Onscreen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Using Graffiti Writing to Enter Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Writing Graffiti characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Graffiti tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20The Graffiti alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Writing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ContentsiiWriting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Graffiti numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Writing punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Additional Graffiti punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Writing symbols and extended characters . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Writing accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Accent strokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Additional non-English characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Navigation strokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Graffiti ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Beaming Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Using your Computer Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Importing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 28Importing data from a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Using A Portable Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Chapter 4: Using Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using the Wireless button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Turning on the radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Monitoring the transmission signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Using the indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35What is Web Clipping? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Web Clipping, not web browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Using the MyPalm application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Using Portal web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Browsing or searching the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Adding web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Working with web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Using installed web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Example of web clipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Reviewing current queries and clippings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Reviewing stored clippings: History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Saving information from a web clipping application . . . . . . . . . . . . . . . . . . 43Sending e-mail from a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Web Clipping Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Protection of your wireless transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ContentsiiiChapter 5: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 50Copying applications to an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Reviewing Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Chapter 6: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Chapter 7: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Performing Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Chapter 8: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Renaming a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Formatting a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
ContentsivCard Info Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Card menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Chapter 9: Using Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Viewing the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Setting an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Clock Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Chapter 10: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Scheduling An Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Rescheduling An Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Setting An Alarm for an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Scheduling Repeating or Continuous Events . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Changing the Date Book View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Date Book Menus, Preferences, and Display Options . . . . . . . . . . . . . . . . . . . 100Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Chapter 11: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Creating Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Reviewing Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Memo Pad Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Chapter 12: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Creating a Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Reviewing Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Setting an Alarm for a Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Note Pad Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Chapter 13: Using Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Assigning A Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
ContentsvMaking records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Chapter 14: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Creating List Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Setting Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Checking Off a To Do List Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Changing To Do List Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121To Do Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Chapter 15: Using MultiMail® Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Receiving E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Switching to other folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Moving e-mail between folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Completing drafts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Replying to or forwarding e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Deleting e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Emptying trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Using the Message menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Configuring MultiMail Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Using Account Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Deleting an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Setting Notification Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Using custom notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Scheduling notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Creating Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Setting MultiMail Deluxe Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Chapter 16: Performing HotSync® Operations . . . . . . . . . . . . . . . . . . . . . 147Selecting HotSync Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Customizing HotSync Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Performing Cradle HotSync Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Performing a cradle HotSync operation: Windows . . . . . . . . . . . . . . . . . . 154Performing a direct HotSync operation: Macintosh . . . . . . . . . . . . . . . . . . 155IR HotSync Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
ContentsviPreparing your computer for infrared communication . . . . . . . . . . . . . . . 158Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Returning to cradle HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Conducting a HotSync Operation Via Modem . . . . . . . . . . . . . . . . . . . . . . . . . 161Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Preparing your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 165Performing a HotSync operation via a modem . . . . . . . . . . . . . . . . . . . . . . 165Conducting a HotSync Operation via a Network . . . . . . . . . . . . . . . . . . . . . . 166Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 166Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 168Creating a User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Chapter 17: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 173Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174Pen preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174HotSync buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175Digitizer preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176Formats preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176General preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177Date and Time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180Network preferences and TCP/IP software . . . . . . . . . . . . . . . . . . . . . . . . 182Owner preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194ShortCuts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 197Caring for Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Battery Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Resetting Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 203Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Tapping and Writing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206Wireless Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207Application Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
ContentsviiHotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208Beaming Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214Recharging Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214Password Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217FCC RF Exposure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Contentsviii
1About This BookWelcome to the Palm™ i705 handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It walks you through:■Enabling wireless features■Sending and receiving personal and business e-mail wirelessly■Locating all the parts of your handheld■Viewing and entering data■Working with expansion cards■Using your handheld with your computer■Personalizing your handheld with your own preference settingsAfter you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference for less common tasks, for maintaining your handheld, and also as a source of information if you have problems operating it.
About This Book2
3CHAPTER 1Setting UpNote: Information in this section and in the Getting Started Guide will be updated when the out of box experience is finalized.Your new Palm™ i705 handheld is wirelessly enabled so that you can use it, like a cellular phone, to transmit and receive information over the airwaves. Use your handheld to do the following:■Receive enterprise e-mail wherever you are, and rely on your handheld’s blinking indicator light to notify you of its arrival.■Set filters and notification preferences so that you determine what e-mail is forwarded from your desktop.■Read, compose, and send e-mail on the go.■Access the internet and view content formated for viewing on your handheld, or browse or search the internet.Before you can use these features, you must set up your handheld, install software on your desktop computer, and activate your wireless account.System RequirementsTo install and operate Palm™ Desktop software, your computer system must meet the following requirements:Minimum requirements: Windows■IBM-compatible Pentium-class computer■Windows 98/ME/2000 (Windows 95/NT operating systems require a serial cradle/cable, sold separately)■16 MB RAM (64 MB recommended with Windows 2000)■30 MB available hard disk space■VGA monitor or better (the Quick Tour requires 256-color video display; for best results, use High Color: 16 bit)■CD-Rom drive (you can also download Palm Desktop software from www.palm.com.■Mouse
Setting Up4■One USB port or available serial port (serial cradle/cable sold separately)Minimum requirements: Macintosh■Apple Macintosh or compatible with a Power PC processor■Mac OS 8.51 to 9■One USB port or available serial port (serial cradle/cable sold separately)■25 MB available hard disk space■6 MB free RAMInternet AccessFor easiest activation of your wireless account, and to receive updates to the MyPalm™ application, your desktop computer must have the following:■A modem■An account with an internet service provider■A web browserIf you are upgrading from another Palm OS® handheld:If you already own a Palm OS handheld, you must install the version of Palm Desktop software that comes with your new handheld. Also, perform a HotSync® operation using your old handheld and cradle before you complete the set up tasks. This ensures all data on your handheld is on your desktop computer. Step 1: Connect the HotSync cradleStep 2: Charge your HandheldJust place your handheld on the cradle for two hours for an initial charge before you use it. Then, place it on the cradle for a few minutes each day to recharge it to Shut down and turn off your computer.Plug the USB connector into a USB port on your computer.Connect the power cord that attaches to the back of the cradle’s USB port connector to the AC adapter cord.Plug the AC adapter into any AC current outlet.
Step 3: Install Software5full capacity. Your handheld’s indicator light displays solid green when it is charging.Step 3: Install SoftwareStep 4: Perform HotSync OperationsPalm Desktop softwarePalm Desktop software includes the same organizer applications as your handheld: Date Book, Address Book, To Do List, Note Pad, and Memo Pad. Changes you make in one place appear in the other after you perform a HotSync operation.Insert the CD labeled Palm Desktop software and follow the onscreen instructions.Query to Marketing: How will the CD be labeled?After Palm Desktop software installs, you are prompted to install the desktop e-mail forwarder, a conduit for updating the MyPalm® application, and to activate your wireless account. The instructions guide you through these tasks.See the next section for details.As part of the installation process, you will be prompted to perform HotSync operations. Just place your handheld on the cradle and press the HotSync button. When the HotSync operations complete, remove the handheld from the cradle by gently rocking it forward and then lifting it from the cradle.
Setting Up6Desktop e-mail directorThe desktop e-mail director securely forwards e-mail from your Windows enterprise mailbox to your handheld. Your handheld notifies you of its arrival by blinking its red indicator light at paired intervals.ADDITIONAL DOC/CONFIG INFO TBDWhat is the official name of the desktop director, and is it trademarked/registered? The MyPalm Update conduitThe MyPalm application on your handheld is a portal, like portal sites on the internet. It allows you to quickly and wirelessly access internet content formatted for your handheld. If installed, the MyPalm Update conduit will initiate an Internet connection each time you perform a HotSync operation. If a newer version of the MyPalm application is found, it replaces the current version on your handheld. Wireless accountAs the first HotSync operation completes, the installer launches a web browser on your desktop and opens the Palm i705 Activation URL where you will register your wireless account, select a service plan, provide billing information, and begin activation. New users: Click Sign up and Register.Palm VII/VIIx users: Logon using your existing palm.net username and password. You must also check the box beneath the password that identifies you as a Palm VII/VIIx user.MyPalm portal members: Logon using your MyPalm portal username and password.If you do not have Internet access, call Customer Care to set up your wireless account. You will need to provide your handheld’s hardware serial number, which is printed on the back panel of the handheld.IMPORTANT When you complete registration, you receive a five digit activation key that you need to activate wireless service on your handheld.
Step 5: Set Up Your Handheld7Step 5: Set Up Your HandheldStep 6: Activate Your handheldYou’ve set up your handheld, installed the Palm Desktop software, registered your wireless account, and activated wireless features on your handheld. For more information about using your handheld, continue reading this electronic Handbook which provides comprehensive documentation for your handheld.For more information about using Palm Desktop Software, see the following:■The Windows tutorial for Palm Desktop software, Quick Tour. To access this tutorial, go to the Help menu in Palm Desktop software and choose Quick Tour. ■The electronic Palm Desktop Software for the Macintosh User’s Guide. To access this guide, open the Palm folder, and then open the Documentation folder. Double-click the file Palm Desktop.pdf. The Setup screen appears when you press the power button. Just follow the onscreen directions.When you finish Setup, take a few minutes to review the Basic Skills and Graffiti® writing tutorialsTap Activate and follow the onscreen directions. You’ll need to enter the Activation Key you received when you registered your wireless account. Activation will also configure the e-mail application to work with your Palm wireless account. At the Activation Successful screen, write down your user name and login information.
Setting Up8■The online help for Palm Desktop software. To access the online help, go to the Help menu in Palm Desktop software.NOTE If you have upgraded, your new handheld and your old handheld have the same user name after completing the upgrade process. We strongly recommend that you perform a hard reset on your old handheld to erase all data from it and assign it a new user name during the next HotSync operation. See “Performing a hard reset” in Chapter 5 for details.
9CHAPTER 2Exploring Your HandheldYour Palm™ i705 handheld is wirelessly enabled. It will help you stay in touch with important e-mail and information, and to stay organized, on time, and up to date with daily tasks while you are away from your desk. Use your new handheld to do the following:■Receive, compose, and send business or personal e-mail wirelessly■Rely on the indicator light to alert you of incoming e-mail■Access internet information with the MyPalm® portal application■Browse or search the internet■Download and use web clipping applications that help you find information quickly■Enter your schedule in Date Book■Keep all your contact names, addresses, and phone numbers in Address Book■Prioritize and assign your tasks a due date in To Do List■Jot quick notes directly on the screen in Note Pad ■Set alarms from Clock, Date Book, and Note Pad, to keep yourself on schedule and remind yourself of appointments and notes■Set preferences for how you receive alarms: hearing a sound, seeing a blinking indicator light, or feeling your handheld vibrate■Synchronize your data with Palm™ Desktop software on your Windows or Macintosh computer so you always have a copy■Insert MultiMediaCard or Secure Digital (SD) cards to add additional software or memory, or to back up your data■Beam information to another Palm OS® handheld that is close by and has an IR (infrared) port
Exploring Your Handheld10Palm i705 ComponentsLocating front panel controlsIR port Uses infrared technology to transmit data to and receive data from other Palm OS handhelds, and to perform HotSync operations. See “Beaming Data” in Chapter 3 and see “IR HotSync Operations” in Chapter 16 or more information.Red and green indicator light Indicates when you are within or out of range for wireless transmission. It also notifies you of incoming e-mail, or Date Book/Clock/Note Pad alarms.Stylus Slides in and out of the slot in the side channel of the handheld. To use the stylus, remove it from the slot and hold it as you would a pen or pencil. Unscrew the top of the stylus to access the reset tool.Graffiti writing area The area where you write letters and numbers using the Graffiti alphabet. See “Using Graffiti Writing to Enter Data” in Chapter 3 to learn how to write Graffiti characters. ScreenGraffiti® writing areaApplication buttonsScrollbuttonsPower button/Backlight controlRed and Green Indicator LightAntenna capStylusIR portDateBookAddress Book Wireless MultiMail®Deluxe
Palm i705 Components11Using the backlightIf lighting conditions make it difficult for you to see the information on your handheld, you can use the backlight to illuminate your screen.To activate the backlight:■Press the power button and hold it down for about two seconds. Release the button when the backlight turns on.TIP In addition, you can assign the full-screen pen stroke to activate the backlight. See “Pen preferences” in Chapter 17 for details.To turn off the backlight:■Press and hold the power button for about two seconds. The backlight also turns off automatically (after a period of inactivity) with the Auto-off feature. See “General preferences” in Chapter 17 for more information.Power button/Backlight control Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed. If your handheld is turned on, pressing the power button turns the unit off. Pressing the power button for about two seconds turns the backlight on or off.Application buttons Activates the individual handheld applications that correspond to the icons on the buttons: Date Book, Address Book, the MyPalm portal application, and MultiMail Deluxe. See “Buttons preferences” in Chapter 17 for details on reassigning these buttons to activate any application on your handheld.Scroll buttons Displays text and other information that extends beyond the area of the handheld screen. Pressing the lower scroll button scrolls down to view information below the viewing area, and pressing the upper scroll button scrolls up to view the information above the viewing area.Handheld screen Displays the applications and information stored in your handheld. It is touch-sensitive and responds to the stylus.
Exploring Your Handheld12Locating back panel componentsTapping and TypingTap with the stylus to get things doneLike using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action that gets things done on your handheld.Reset button Under normal use, you should not have to use the reset button. See “Resetting Your Handheld” in Appendix A for information about when and how to use the reset button.Side channel The left side channel holds the front cover, which slides in and out.Universal connector Connects your handheld to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to recharge your handheld as well as update the information between your handheld and computer using HotSync® technology. The universal connector also connects peripheral hardware devices to your handheld.Expansion card slot Accepts Secure Digital (SD) or MultiMediaCard expansion cards, enabling you to add more memory or applications. You can also back up data to an expansion card.UniversalconnectorExpansion card slotSide channel for coverReset button
Tapping and Typing13The first time you start your handheld, setup instructions appear on the screen. These instructions include a calibration screen. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform. IMPORTANT Always use the point of the stylus for tapping or making strokes on the handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen.With your handheld turned on, you can tap the handheld screen to do many operations, such as the following:■Open applications■Choose menu commands■Initiate a Find operation to search through applications installed on your handheld for specific text (Find operations do not search through applications on expansion cards)■Select options in dialog boxes■Open the onscreen keyboardsJust as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.
Exploring Your Handheld14Elements of the handheld interfaceMenu bar A set of commands that are specific to the application. Not all applications have a menu bar.Icons Tap the icons to open applications , menus , Calculator , and to find text anywhere in your data .Contrast control Tap the Contrast icon to open the Adjust Contrast dialog box. Tap to the left or right of the slider to adjust the contrast in small increments or drag the slider to change the contrast in large increments. Clock Tap the Clock icon to display the time and date.abc With the cursor in an input field, tap the dot to activate the alphabetic keyboard.123 With the cursor in an input field, tap the dot to activate the numeric keyboard.Menu barIcons
Tapping and Typing15Displaying online tipsMany of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.To display an online tip:1. Tap the Tips icon . 2. After you review the tip, tap Done.Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark.Command buttons Tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens.Next/previous arrows Tap the left and right arrows to display the previous and next record; tap the up and down arrows to display the previous and next page of information. Pick list Tap the arrow to display a list of choices, and then tap an item in the list to select it.Scroll bar Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.You can also scroll to the previous and next pages by pressing the upper and lower scroll buttons on the front panel of your handheld.Scroll bar Previous/next arrowsCheck boxCommand buttonPick list
Exploring Your Handheld16
17CHAPTER 3Entering Data in Your HandheldThis chapter explains how to enter data into your handheld. There are several ways to enter data into your handheld:■Using the onscreen keyboard■Using Graffiti® writing■Beaming data from another Palm OS® handheld that is close by and has an infrared port. ■Entering or importing data in Palm Desktop software and then synchronizing with your handheld■Using Note Pad■Using a portable keyboard accessory, sold seperately, and attached to the universal connector Using the Onscreen KeyboardYou can open the onscreen keyboard anytime you need to enter text or numbers on your handheld. To use the onscreen keyboard:1. Open any application (such as Memo Pad). 2. Tap any record, or tap New.3. Tap “abc” to open the alphabetic keyboard, or tap “123” to open the numeric keyboard.4. Tap the characters to enter text and numbers.When a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard.Tap here for alphabetic keyboardTap here for numeric keyboard
Entering Data in Your Handheld18After you finish, tap Done to close the onscreen keyboard and place the text in the record.Using Graffiti Writing to Enter DataIn this section, you learn the procedures for creating letters, numbers, punctuation, and symbols, as well as some Graffiti tips and tricks.Writing Graffiti charactersMost people find they can enter text quickly and accurately with only minutes of practice. Graffiti writing includes any character you can type on a standard keyboard. The Graffiti strokes closely resemble the uppercase letters of the regular alphabet, which makes Graffiti writing easy to learn. There are four basic concepts for success with Graffiti writing:■If you draw the character shape exactly as shown in the tables later in this chapter (like the shapes shown in the following diagram), you achieve 100% accuracy.■The heavy dot on each shape shows where to begin the stroke. Certain characters have similar shapes, but different beginning and end points. Always begin the stroke at the heavy dot (you should not create the heavy dot; it is only there to show you where to begin the stroke).■Most characters require only a single stroke. When you lift the stylus from the Graffiti writing area, your handheld recognizes and displays the text character BackspaceCarriage returnTa bCaps lockCaps shiftTap here to display alphabetic keyboard Tap here to display numeric keyboard Tap here to display international keyboard AlphaNumeric International
Using Graffiti Writing to Enter Data19immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents.■The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers. The small marks at the top and bottom of the Graffiti writing area indicate the two areas.To write Graffiti letters:1. Tap the screen where you want your text to go. You need to tap above the Graffiti writing area, and must see a blinking cursor before you write the text.2. Use the tables on the following pages to find the stroke shape for the letter you want to create. For example, the stroke shown below creates the letter “n.”There are two different stroke shapes available for some letters. For these letters, choose the one that’s easiest for you.As you’ll see later, you use the same shape to create both the uppercase and lowercase version of a letter.3. Position the stylus in the left-hand side of the Graffiti writing area. 4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables.5. Lift the stylus from the screen at the end of the stroke shape.That’s all there is to it! When you lift the stylus from the screen, your handheld recognizes your stroke immediately and prints the letter at the insertion point on the screen.As soon as you lift the stylus from the screen, you can begin the stroke for the next character you want to write.NOTE You must begin the character strokes in the Graffiti writing area. If you do not make Graffiti strokes in the Graffiti writing area, your handheld does not recognize them as text characters.Write letters here Write numbers hereDivision marksStart stroke at heavy dotLift stylus here
Entering Data in Your Handheld20Graffiti tipsWhen using Graffiti writing, keep these tips in mind:■Accuracy improves when you write large characters. You should draw strokes that nearly fill the Graffiti writing area.■To delete characters, simply set the insertion point to the right of the character you want to delete and make the backspace stroke (a line from right to left) in the Graffiti writing area.■Write at natural speed. Writing too slowly can generate recognition errors.■Do not write on a slant. Vertical strokes should be parallel to the sides of the Graffiti writing area.■Press firmly.The Graffiti alphabetLetter Strokes Letter StrokesANB O CP D QER F SG THUIV JW
Using Graffiti Writing to Enter Data21Writing capital lettersYou make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.Graffiti writing includes a feature that automatically capitalizes the first letter when you create a new sentence or a new record (by tapping New or a blank line). To draw the first letter of a word as a capital letter:■Use the Caps Shift stroke:TIP When Caps Shift is active, an “up arrow” symbol appears in the lower-right corner of the handheld screen. If you accidentally activate Caps Shift, backspace will cancel it.To enter only capital letters (Caps Lock):■Use the Caps Lock stroke:TIP When Caps Lock is active, an underlined “up arrow” symbol appears in the lower-right corner of the handheld screen. To return to lowercase, make the Caps Shift stroke.KX LY M ZSpace Back SpaceCarriageReturnPeriod tap twiceCapsShift CapsLock Caps Shift
Entering Data in Your Handheld22Writing numbersWriting numbers with Graffiti writing is similar to writing letters of the alphabet, except that you make the character strokes on the right-hand side (numbers side) of the Graffiti writing area.Graffiti numbersWriting punctuation marksGraffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the Graffiti writing area. When you make this tap, you activate Punctuation Shift and a dot appears to show it is active. The next stroke you make with the stylus creates a punctuation mark.When Punctuation Shift is active, you can make a symbol stroke anywhere in the Graffiti writing area (the letters or numbers side).Caps LockNumber Strokes Number Strokes0 5 1 627 38 4 9Symbol Stroke Symbol StrokePeriod. Dash—Comma,Left Paren(Punctuation shift
Using Graffiti Writing to Enter Data23Additional Graffiti punctuationWriting symbols and extended charactersAll symbols and extended characters begin with the stroke in the Graffiti writing area of your handheld:When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen. The next stroke that you make creates the symbol or extended character.Writing accented charactersTo create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter.Apostrophe'Right Paren)Question?Slash/ Exclamation!Dollar$@ # % ^ & * < > + = | —\ { } [ ] ~ ` ; : " tabSymbolShift Symbol Shift•    ,,,,,°,+—X:==cY?!ƒ∅
Entering Data in Your Handheld24For example, the following diagram shows the strokes required to draw an accented “e.”Accent strokesUUsing these accent strokes, you can write the following accented letters:à á â ã ä å è é ê ë ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñAdditional non-English charactersYou can write the following characters without any special punctuation or shifting:You must write these non-English characters in the left side of the Graffiti writing area.Navigation strokesIn addition to character symbols, Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications.= ea a a a a acaeCommand StrokeMove cursor rightMove cursor leftPrevious field(Address Book only)Next Field(Address Book only)
Beaming Data25Graffiti ShortCutsGraffiti ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors. Graffiti writing comes with several predefined ShortCuts, and you can also create your own. Each ShortCut can represent up to 45 characters. For example, you might create a ShortCut for your name, or for the header of a memo. See “ShortCuts preferences” in Chapter 17 to learn about creating your own ShortCuts.To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters. When you draw the ShortCut stroke, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode.Your handheld includes the following predefined Graffiti ShortCuts:Beaming DataYour handheld is equipped with an IR (infrared) port that you can use to beam information to another Palm OS handheld that’s close by and also has an IR port. The IR port is located at the top of the handheld, behind the small dark shield. You can beam the following information between Palm OS handhelds:Open Address Record(Address Book only)Command StrokeShortCut Entry ShortcutDate Stamp dsTime stamp tsDate / time stamp dsMeeting meBreakfast brLunch luDinner di
Entering Data in Your Handheld26■The record currently displayed in Date Book, Address Book, To Do List, Note Pad, or Memo Pad■All records of the category currently displayed in Address Book, To Do List, Note Pad, or Memo Pad■A special Address Book record that you designate as your business card, containing information you want to exchange with business contacts■An application installed in RAM memory■An application installed on an expansion card that is seated in the card slotTIP You can also perform HotSync operations using the IR port. See “IR HotSync Operations” in Chapter 16 for more details.To select a business card:1. Create an Address Book record that contains the information you want on your business card.2. Tap the Menu icon .3. Tap Record, and then tap Select Business Card.4. Tap Yes.To beam a record, business card, or category of records:1. Locate the record, business card, or category you want to beam.2. Tap the Menu icon .3. Tap Record, and then tap one of the following:The Beam command for an individual recordIn Address Book only: Beam Business CardBeam Category4. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving handheld.For best results, handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles. Beaming distance to other Palm OS handhelds may be different.5. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld.
Using your Computer Keyboard27To beam an application:1. Open the Applications Launcher.2. Tap the Menu icon .3. Tap App, and then tap Beam.4. Select either Handheld or Card from the Beam From pick list.5. Tap the application you want to transfer.Some applications are copy-protected and cannot be beamed. These are listed with a lock icon next to them.6. Tap Beam.7. When the Beam Status dialog box appears, point the IR port directly at the IR port of the receiving handheld.8. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld.To receive beamed information:1. Turn on your handheld.2. Point the IR port directly at the IR port of the transmitting handheld to open the Beam dialog box.3. Select a category for the incoming information, create a new category, or leave the information unfiled.4. Tap Yes. Tips on beaming information■You can set the full-screen pen stroke to beam the current entry.See “Pen preferences” in Chapter 17 for more information. ■You can draw the Graffiti Command stroke to activate the Command toolbar, and then tap the beam icon. ■You can use the Graffiti Command stroke “/ B” to beam the current entry.Using your Computer KeyboardIf you have a lot of data to enter, or prefer to use the computer keyboard, you can use Palm Desktop software or any supported PIM to enter information. You can
Entering Data in Your Handheld28then perform a HotSync operation to synchronize the information on your computer with the information on your handheld. Most of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications. For more information on entering data on your computer, refer to the online Help in Palm Desktop software, the Quick Tour in Palm Desktop software (for Windows users), and the Palm Desktop Software for the Macintosh User’s Guide on the Palm Desktop software CD-ROM.Importing DataIf you have data stored in computer applications such as spreadsheets and databases, or if you want to import data from another handheld, you can transfer the data to your handheld without having to key it in manually. Save the data in one of the file formats listed below, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your handheld.Importing data from a Windows computerPalm Desktop software can import data in the following file formats: ■Comma delimited (.csv, .txt): Address Book and Memo Pad only■Tab delimited (.tab, .tsv, .txt): Address Book and Memo Pad only■CSV (Lotus Organizer 2.x/97 Mapping): Address Book only■vCal (.vcs): Date Book only ■vCard (.vcf): Address Book only■Date Book archive (.dba)■Address Book archive (.aba)■To Do List archive (.tda)■Memo Pad archive (.mpa)Archive formats can only be used with Palm Desktop software. Use the archive file formats to share information with other people who use a Palm OS® handheld or to create a copy of your important Palm Desktop information.To import data from a Windows computer:1. Open Palm Desktop software.2. Click the application into which you want to import data.3. If you are importing records that contain a field with category names, do the following:Select All in the Category box.
Importing Data29Be sure that the same categories that appear in the imported file also exist in the application. If the categories do not exist, create them now; otherwise, the records are imported into the Unfiled category.4. From the File menu, choose Import.5. Select the file you want to import.6. Click Open.If you are importing a vCal or vCard file, skip to step 10. You do not have to specify which fields correspond to the imported data.7. To import data into the correct Palm Desktop fields, drag fields in the left-hand column so that they are opposite the corresponding imported field on the right.8. If you do not want to import a field, deselect the check box for that field.9. Click OK.The imported data is highlighted in the application.10. To add the imported data to your handheld, perform a HotSync operation.See Palm Desktop online Help for more information on importing and exporting data.Using File LinkThe File Link feature enables you to import Address Book and Memo Pad information to your handheld from from a separate external file on your Windows computer, such as a company phone list. You can configure the File Link feature to check for changes to the external file when you perform a HotSync operation. HotSync Manager stores the data in a separate category in Palm Desktop software and on your handheld. With File Link, you can import data stored in any of the following formats:■Comma-separated (*.csv)■Memo Pad archive (*.mpa)■Address Book archive (*.aba)■Text (*.txt)For information on how to set up a file link, see the Palm Desktop online Help.Importing data from a MacintoshPalm Desktop software can import data from any of the following applications when you export the data in the appropriate file format: ■Address Book Plus (text file)■Claris Organizer (Palm Desktop software can open these files directly)■ClarisWorks (save under new name as ASCII text file)
Entering Data in Your Handheld30■DateBook Pro (text file)■DayMaker (text file)■Dynodex (text file)■FileMaker Pro (tab separated text file)■Meeting Maker (text file)■Newton running OS 1.0 with Newton Connection Kit:Names; Date Book Calendar; and Notepad (text file)■Now Contact (text file)■Now Up-to-Date (text file)■QuickDex (text file)■TouchBase Pro (text file)To import data from a Macintosh:1. Open Palm Desktop software.2. From the File menu, choose Import.3. Select the file you want to import.4. Click Open.5. If you want to change the order of the fields you’re importing, point to a field, wait for the cursor to change to a double arrow, and then drag the field to a new location.6. If you do not want to import a field, click the arrow between the field names.7. From the Fields pop-up menu, choose the appropriate field.8. From the Delimiters pop-up menu, choose the appropriate delimiter.9. Click OK.10. To add the imported data to your handheld, perform a HotSync operation.See Palm Desktop online Help for more information on importing and exporting data.Using Note PadIn addition to using Graffiti characters and the onscreen keyboard, you can enter data on your handheld using the Note Pad application. When you use Note Pad, you write quick notes directly on the handheld screen in your own handwriting. See Chapter 12 for more information and instructions.
Using A Portable Keyboard31Using A Portable KeyboardYou can connect a portable keyboard accessory to the universal connector on your handheld so you can type data directly into your handheld. Portable keyboards are very helpful when you need to enter large amounts of data quickly and accurately while you are away from your computer. For additional information about this optional accessory, go to the web site: http://www.palm.com.
Entering Data in Your Handheld32
33CHAPTER 4Using Wireless FeaturesYour handheld is wirelessly enabled so that you can use it, like a cellular phone, to transmit and receive information over the airwaves.To use the wireless features, you must first register for a wireless account and activate your handheld. See Getting Started with the Palm™ i705 Handheld for details.After registration and activatation, you can quickly access Internet information from the MyPalm™ portal application and additional web clipping applications. You can also use your wireless account to send and receive e-mail. See Chapter 15 for details.Whenever you use the wireless features of your handheld, please observe the guidelines or prohibitions on the use of wireless devices in your current location. For example, when you are on an airplane, do not turn on your radio at times when government or airline regulations prohibit the use of cellular phones. You can, of course, use all other applications of your handheld in accordance with airline regulations for electronic devices.Using the Wireless buttonThe Wireless button has two functions:■Press the button to open the MyPalm application where you can easily access the Internet information.■Press and hold the button for one second to access the Wireless Preferences screen where you can turn on or off the radio.Turning on the radioTo send and receive information and receive notifications, the radio needs to be turned on. Use the Wireless Preferences screen to turn the radio on or off, or to schedule radio coverage.You can open the Wireless Preferences screen in multiple ways:■Press and hold down the Wireless button for one second.■Tap the Applications icon , tap the Prefs icon , tap the pick list in the upper-right corner, and then tap Wireless.
Using Wireless Features34■Tap the Applications icon and then tap the MyPalm icon or any web clipping application. If the radio is off, you are prompted to turn it on.Tap the Wireless Radio pick list and select one of the following options:To schedule radio coverage:1. Tap the Wireless Radio pick list and select Schedule.2. Tap the Start Time box.3. Tap the up or down arrows to adjust the hour. 4. Tap the minutes box, and then tap the arrows to adjust the minutes.5. Tap AM or PM.6. Tap OK.7. Tap the End Time box, and then repeat steps 3 through 6. The radio turns off in multiple ways:■Turn off the radio from the Wireless Preferences screen by tapping Always Off.■The radio turns off automatically at a preset time when scheduling is used.■The radio turns off automatically if the battery is very low.IMPORTANT Turning off the handheld does not turn off the radio. When the handheld is turned off, the radio can remain on to receive notification of e-mail. The indicator light shows radio and notification status. Monitoring the transmission signalWhen the radio is turned on, a signal strength bar graph and text message appear on the Wireless Preferences screen. Always Off Radio remains off until you turn it on.Always On Radio remains on until you turn it off.Schedule Radio turns on and off at the hours you select. Tap ScheduledTap for Start and End Time
Using the indicator light35Both the bar graph and the number represent the signal strength:■The graph represents signal strength as a series of bars. The more bars displayed, the stronger the signal. ■The number represents signal strength as a percentage. The higher the number, the stronger the signal.If you experience poor reception, often you can improve it simply by moving five or ten feet in any direction away from the spot where reception is poor. As you move around to improve reception, you can monitor the increase or decrease in signal strength.Using the indicator lightThe indicator light at the top of the handheld blinks to indicate the following status levels:No light Radio is off.Green light flashes every 5 secondsRadio is on and transmitter is within range.Red light flashes every 5 secondsRadio is on, but transmitter is out of range. You need to move to another area to bring the transmitter within range.
Using Wireless Features36What is Web Clipping?Web clipping is a fast and simple way to submit information to, and retrieve information from, the Internet.Just as your web browser gives you access to many different web sites, your handheld gives you access to many different “sites” for web clipping — either through the MyPalm portal application, or downloaded and installed directly on your handheld.These “sites” are called web clipping applications. You access and work with them just as you would with a handheld application like Address Book. Web clipping applications give you access to a wide variety of practical Internet information. Each web clipping application is designed to let you query the Internet for a specific kind of information. For example, there are web clipping applications that give you access to traffic and weather conditions; airline, hotel, and restaurant information; locations of automatic teller machines; driving directions; stock market data; movie listings; availability of tickets to local events; business and general news; definitions, spelling, and synonyms of words; and business and residential phone numbers, addresses, and e-mail addresses.Web Clipping, not web browsingIt can be impractical to browse the Internet from a small handheld computer and look at elaborate, animated, graphics-laden web pages on a small screen. As a way to access Internet information, web clipping offers you the following advantages:■Convenience: You can be sitting on a park bench or in the back of a taxi while accessing information from the Internet.■Focus: Web clipping applications focus on retrieving specific, up-to-date information for the quickest, most efficient experience. So when you’re near a desktop computer and have some time, you can take advantage of the elaborate graphics, variety, and many choices offered by a web site.Red light flashes at paired intervalsA notification that:E-mail or other content has been receivedDate Book/Note Pad/Clock event alarm occurredA dialog box appears describing the reason for notification. Acknowledging the notification turns off the indicator light.
Using the MyPalm application37But when you’re in a taxi or a hotel lobby and need information fast, a web clipping application makes it easy to find the specific information you need.Using the MyPalm applicationThe MyPalm application is a portal. Like portals on the Internet that aggregate other web sites into content channels, the MyPalm application aggregates web clipping applications into content channels. Web clipping applications allow you to access a wide array of Internet information, and view that information in a format that is easy to read on your handheld screen and reduces the cost of transmission.This application is also dynamic. If you installed the MyPalm Update conduit when you installed Palm™ Desktop software, you automatically receive newer versions of the application when you perform a HotSync operation with an active Internet connection. Because of this, the application you see on your handheld may differ slightly from the images of it shown in this chapter.To access the MyPalm application:Do one of the following:■Press the Wireless button on your handheld.
Using Wireless Features38■Tap the Applications icon and then tap the MyPalm icon .If the radio is not on, the Radio dialog box appears. Turn on the radio.Using Portal web clipping applicationsThe content channels of the MyPalm portal application host web clipping applications, grouped together by categories. These channels provide a convenient way to access information quickly, even without downloading and installing web clipping applications on your handheld. To access Internet content by channel:1. Tap a content channel, such as Finance.2. Tap an icon to view the content.If you want to access more web clipping applications, tap More or More Content at the bottom of the screen.Browsing or searching the InternetBrowsing or searching Internet sites directly using a URL is available from the MyPalm application. Keep in mind, however, that downloading information directly from an Internet site has certain limitations: downloading is slow, the presentation is not optimized for display on the handheld, and the amount of data transferred is higher, and therefore, more costly. We recommend that you access a web site using web clipping applications that are modified for use with your handheld. See “What is Web Clipping?” earlier in this chapter for more information.To browse or search the Internet:1. Tap the search button .2. Enter an URL to browse, or a search term, and then tap Go.Tap to view Internet content by channelTap to search the InternetTap to download web clipping applications Tap to view Internet content by channel
Using the MyPalm application39 Adding web clipping applicationsIn addition to the web clipping applications available through the MyPalm portal application, you can also download and install web clipping applications directly on your handheld.You can add web clipping applications to your handheld Applications Launcher in two ways:■Download an application directly using the Portal application.■Download the application onto your computer desktop and perform a HotSync® operation. This is the same procedure you would use for any other application. See “Installing add-on applications” in Chapter 5 for details.To add web clipping applications using the MyPalm application:1. Tap the web clipping applications button .2. Tap Download.3. Do one of the following:Enter search terms, and then tap Search.Tap New This Week.Tap Top 10 Downloads.Your handheld initiates a wireless transaction, and returns results.4. Tap a web clipping application to see more information about it.Enter an URLEnter searchtermsTap to browse an URLTap to search
Using Wireless Features405. Tap Download.6. Tap Start Download.7. Tap OK.Working with web clipping applicationsWeb clipping applications are designed so that you can use them as you most handheld applications. Skills you learn in other applications can also be used to work in web clipping applications. For example:■Tap to select an item or perform an action.■Use Graffiti® writing or the onscreen keyboard to enter text.■In edit lines, select, cut, copy, and paste text as you do in other applications on your handheld. ■Elements of the interface that look familiar—edit lines, pick lists, check boxes, scroll arrows, buttons, menus, etc.—behave in web clipping applications just as they behave in basic applications like Address Book. When you install a web clipping application on your handheld, it appears by default in the Palm.Com category of the Applications Launcher. Most web clipping application icons are easy to recognize because they usually include the over-the-air icon: three short lines radiating from the right side of the application icon. Often the application icons also have a dark diamond shape as their background:After you establish a wireless connection, tapping a command button or other object that displays the over-the-air icon initiates a wireless transaction.Tap a web clipping application for more informationCommon identifiers used in many icons of web clipping applicationsExamples of the over-the-air icon
Working with web clipping applications41Using installed web clipping applicationsWeb clipping applications installed on your handheld appear in a list accessible from the MyPalm application. They also appear by default in the Palm.Com® category of the Applications Launcher. To open a web clipping application from the Applications Launcher:1. Tap the Applications icon . 2. Tap the pick list in the upper-right corner of the screen.3. Tap Palm.Com.4. Tap the icon of the web clipping application you want to open.To open a web clipping application from the MyPalm application:1. Tap the web clipping button .2. Tap a web clipping application in the list.Once the web clipping application opens, you can query the Internet for information.To query the Internet for information:1. Follow the directions onscreen to specify the information you want from the Internet.2. Tap the button or other object that displays the over-the-air icon to submit your query to the Internet.The response — your clipping — typically appears onscreen within seconds. To stop a wireless transaction:■Tap the Stop icon.Any data that is downloaded to your handheld before you tap the Stop icon appears onscreen.Example of web clippingThis example takes you through the process of finding driving directions using the MapQuest web clipping application.Stop icon
Using Wireless Features42Example: To find driving directions:1. Tap the MapQuest icon.2. Under From, tap the Address field and enter the street address of the place you are leaving from.You can use Graffiti writing or the onscreen keyboard to enter data.3. Complete the From address by entering the city and state.4. Under To, tap the Address field and enter the street address of the place you want to go to.5. Complete the To address by entering the city and state.6. Tap Get Directions.Note the over-the-air icon following the word “Directions.” That’s your clue that the button initiates a wireless transaction.Within seconds, your clipping appears. In this example, the clipping needs more than one screen to display all the directions. Use the scroll bar to see the rest of the clipping.Reviewing current queries and clippingsYour handheld stores the queries and clippings of your current session so that you can review them. Use the Back arrow to review the pages you displayed since you opened the web clipping application.
Working with web clipping applications43To go back to a previously viewed page:■Tap the Back arrow in the web clipping application.Reviewing stored clippings: History listYou can see a list of stored clippings in the History list and then select the one you want to review. You can see clippings that pertain only to the web clipping application that is open. When you open another web clipping application, the History list changes to display only clippings that you received in that web clipping application.To review the History list:1. Open the web clipping application that has clippings you want to review.2. Tap the History pick list.3. Select the clipping you want to review.Saving information from a web clipping applicationYou can copy the text of a clipping or a page of a web clipping application and paste it into another application. For example, you can copy driving directions and paste them into Memo Pad.To save the text of a clipping or page:1. Make sure the clipping or page you want to copy is onscreen.You can use the Back arrow or the History list to display the clipping or page you want.Back arrowHistory pick list
Using Wireless Features442. Tap the Menu icon .3. Tap Edit, and then tap Copy Page.4. Open one of the handheld applications, such as Memo Pad.5. Create a new record.6. Tap the Menu icon. 7. Tap Edit, and then tap Paste.For example, here are the directions found in the sample procedure above, pasted into Memo Pad:Keep the following points in mind about the Copy Page command:■Copying always starts at the top of the current clipping or page, regardless of what is displayed onscreen.■The Copy Page command copies only the first 4,000 bytes (4KB) of data. If the clipping or page you copy contains more than 4KB of data, your handheld appends the word “truncated” to the end of the pasted text.TIP Use the Info command in the Options menu to find out how large a clipping is.The Copy Page command does not copy images or icons; table structures; or text formatting such as bold, italics, and so on.Sending e-mail from a pageNote to Andover/Mimi-G team: The following text is a pickup from MultiMail SE for the Battra project. Does this apply for Everest? I can’t find a WCA with a mailto link. Please confirm or edit as needed.If a web clipping application or clipping gives you the opportunity to reply to an e-mail address, you can do so. To send e-mail from a page: 1. Tap the address displayed in the page.MultiMail Deluxe opens. The To: field contains the address to reply to.
Web Clipping Preferences452. Enter the text of your message.3. Do one of the following:Tap Put in Outbox to file the message in the Outbox. Your message is sent the next time you open the e-mail application and tap Get & Send. Tap Cancel, and then tap Yes to save the message in the MultiMail Draft folder. Tap No to delete the message.Web Clipping PreferencesThe Web Clipping Preferences screen enables you to change the connection and the proxy server with which your handheld communicates and to prevent the transmission of your handheld’s ID.IMPORTANT If you are working within a corporate environment, do not change these settings unless your corporate system administrator instructs you to do so.To view or change Web Clipping Preferences:1. Tap the Applications icon .2. Tap the Prefs icon .3. Tap the pick list in the upper-right corner of the screen.4. Select Web Clipping.5. Access any of the following options:To change the proxy server:1. From the Web Clipping Preferences screen, tap Server.2. Enter your new Proxy server name or IP address. 3. Tap OK.Connection Displays the name of the current connection, either the Palm Wireless Service or a network dialup connection. Changes you make in the Network preferences panel update this field.User ID Displays your User ID.Server Displays the name of the proxy server. Warn when sending personal informationDisplays a warning when you submit a query that transmits your personal information, such as your unique handheld ID. The warning gives you a choice; you can continue the transaction or cancel it before any information is sent. If you want to be warned, select this check box.
Using Wireless Features46To restore the initial proxy server setting, tap Default.Protection of your wireless transactionsYour handheld uses next generation encryption technology. This encryption technology secures the transmission of sensitive information such as passwords that are sent over the network. Data is protected both when sent from your handheld over the network and when coming in from the Internet to your handheld.When a wireless transaction is secured, the command button that initiates the transaction is marked not only by the over-the-air icon, but also by the security icon.Encryption makes your data unreadable by anyone but the intended recipient. Encryption is done using a technology used in a wide variety of consumer handheld devices and enterprise applications. It’s not unusual to experience a delay of several seconds when a wireless transaction is being encrypted. In addition to the protection provided by the encryption technology, individual web clipping applications may add another layer of protection to their transactions. For example, a web clipping application may require you to create and use a password to access sensitive information (for example, your checking account).Ta p h e r eThe security icon indicates that your transmission is encrypted
47CHAPTER 5Working with ApplicationsThis chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Opening applicationsYou can use the Applications Launcher to open any application installed on your handheld or an expansion card. You can also open Date Book, Address Book, the MyPalm® portal application, and MultiMail Deluxe with the application buttons on the front panel of your handheld.In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, and application category. To open an application on your handheld:1. Tap the Applications icon . 2. Tap the icon of the application that you want to open. If you have many applications installed on your handheld, tap the scroll bar to see all of your applications. Applications LauncherAddress BookDate Book MultiMail DeluxeWireless
Chapter 5 Working with Applications48TIP To find an application quickly, you can write the Graffiti® character for the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. Opening expansion card applicationsWhen an expansion card is properly seated in the expansion card slot, the Applications Launcher switches to the card and displays its contents. The pick list in the upper-right corner of the screen displays the name of the card.To open an application on an expansion card:■Tap the icon of the application that you want to open.Switching between applicationsWhen working in any application, tap the Applications icon or press an application button on the front panel of your handheld to switch to another application. Your handheld automatically saves your work in the current application and displays it when you return to that application. When you use an expansion card, your handheld creates and displays a new category that matches the name of the expansion card. You can easily switch between applications installed on your handheld and on the expansion card.To switch to an expansion card:1. Tap the pick list in the upper-right corner.2. Tap the category item that matches the name of the expansion card.
Categorizing applications49Categorizing applicationsThe category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications. To categorize an application: 1. Tap the Applications icon . 2. Tap the Menu icon . 3. Tap Category on the App menu.4. Tap the pick list next to each application to select a category.TIP To create a new category, tap Edit Categories from the pick list. Tap New, enter the category name, and then tap OK to add the category. Tap OK.5. Tap Don e.To display applications by category: 1. Tap the Applications icon . 2. Do one of the following:Tap the Applications icon repeatedly to cycle through all your categories.Tap the pick list in the upper-right corner of the screen and select the category you want to display.
Chapter 5 Working with Applications50Changing the Applications Launcher displayBy default, the Applications Launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you open the Applications Launcher.To change the Applications Launcher display:1. Tap the Applications icon .2. Tap the Menu icon . 3. Tap Options, and then tap Preferences.4. Tap the View By pick list and select List.5. Tap OK.To open the Applications Launcher to the last opened category:1. Tap the Applications icon .2. Tap the Menu icon . 3. Tap Options, and then tap Preferences.4. Tap the Remember Last Category check box to select it.5. Tap OK.Copying applications to an expansion cardYou can copy applications from your handheld to an expansion card, or from an expansion card to your handheld.To copy an application to an expansion card:1. Tap the Applications icon .2. Tap the Menu icon .3. Tap Copy on the App menu.
Using menus514. Select the card name from the Copy To pick list.5. Select Handheld from the From pick list.6. Tap an application to copy.7. Tap Copy.8. Tap Don e.You can install applications to a card that is seated in the expansion card slot during a HotSync operation; see “Installing add-on applications” later in this chapter for details. NOTE If you copy applications between your handheld and multiple expansion cards, and then attach a card with a copied application to a Card Reader/Writer, you may notice that the copied application’s filename has been changed to the name of a database file it contains. You will only see this if you use your cards with a Card Reader/Writer.Using menusMenus on your handheld are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications.The menus of each application are illustrated in the chapter on that application.To open the menu bar:1. Open an application (such as Memo Pad).2. Do one of the following:Tap the Menu icon . Tap on the inverted title area at the top of the screen.
Chapter 5 Working with Applications52In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo.Choosing a menuAfter you open the menu bar for an application, tap the menu that contains the command you want to use.The menus and menu commands that are available depend on the application that is currently open. Also, the menus and menu commands vary depending on which part of the application you’re currently using. For example, in Memo Pad, the menus are different for the Memo list screen and the Memo screen.Graffiti menu commandsMost menu commands have an equivalent Graffiti Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. The command letters appear to the right of the command names. Draw the Command stroke anywhere in the Graffiti area. When you draw the Command stroke, the Command toolbar appears just above the Graffiti writing area to indicate that you are in Command mode. Command Tap the Menu iconTap the title areaCommand lettersMenu commands
Choosing application preferences53The command toolbar displays context sensitive menu commands for the current screen. For example, if text is selected the menu icons displayed may be undo, cut, copy, and paste. Tap on an icon to select the command, or immediately write the corresponding command letter for an appropriate command in the Graffiti writing area.For example, to choose Select All in the Edit menu, draw the Command stroke, followed by the letter “s.”Command mode is only active for a short time, so you must tap an icon or write the command letter immediately to choose the menu command. Choosing application preferencesYou can set options that affect an entire application in the application’s Preferences dialog box.To change preferences for an application: 1. Open an application.2. Tap the Menu icon . 3. Tap Options, and then tap Preferences.NOTE Not all applications have a Preferences command.4. Make changes to the settings.5. Tap OK.Common tasksThe tasks described in this section use the term “records” to refer to an individual item in any of the applications: a single Date Book event, Address Book entry, To Do List item, Note Pad note, or Memo Pad memo.CutUndo Copy Paste Beam Delete
Chapter 5 Working with Applications54Creating recordsYou can use the following procedure to create a new record in Date Book, Address Book, To Do List, Note Pad, and Memo Pad.To create a record:1. Select the application in which you want to create a record.2. Tap N ew.3. In Date Book only: Select start and end times for your appointment and tap OK.4. Enter text for the record.5. (Optional) Tap Details to select attributes for the record. (Not available in Note Pad.)6. In Address Book, Note Pad, and Memo Pad only: Tap Done.There’s no need to save the record because your handheld saves it automatically.Editing recordsAfter you create a record, you can change, delete, or enter new text at any time. Two screen features tell you when your handheld is in editing mode:■A blinking cursor ■One or more dotted edit linesNOTE In Note Pad you can write anywhere on the screen. So, you will not see an edit line or blinking cursor. Entering textFor information on how to enter text using Graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see . For information on entering text in Note Pad, see Chapter 12.Edit menuThe Edit menu is available with any screen where you enter or edit text. In general, commands available in the Edit menu apply to text that you select in an application.Edit line Blinking cursor
Common tasks55To select text in an application:1. Tap the beginning of the text that you want to select.2. Drag the stylus over the text to highlight it (in black). NOTE You can also double tap to select a word, or triple tap to select a line of text.You can also drag across the text to select additional words, or drag down to select a group of lines.The following commands may appear in an Edit menu:NOTE In Note Pad, the Edit menu appears only when the title of a note is selected. To edit a note in Note Pad, use the eraser tool to remove lines, and the pen tool to add lines.Deleting recordsTo delete a record:1. Select the record you want to delete.2. Tap the Menu icon . 3. Tap Record, and then tap the Delete command:Date Book: Delete EventAddress Book: Delete AddressUndo Reverses the action of the last edit command. For example, if you used Cut to remove text, Undo restores the text you removed. Undo also reverses deletions done by using backspace. Cut Removes the selected text and stores it temporarily in the memory of your handheld. You can paste the text you cut into another area of the current application or into a different application. Copy Copies the selected text and stores it temporarily in the memory of your handheld. You can paste the text that you copy into another area of the current application or into a different application.Paste Inserts the text that you cut or copied at the selected point in a record. The text you paste replaces any selected text. If you did not previously cut or copy text, Paste does nothing.Select All Selects all of the text in the current record or screen. This enables you to cut or copy all of the text and paste it elsewhere.Keyboard Opens the onscreen keyboard. When you finish with the onscreen keyboard, tap Done.Graffiti Help Opens screens that show all the Graffiti character strokes. Use this command anytime you forget a stroke for a character.
Chapter 5 Working with Applications56To Do L is t : Delete ItemNote Pad: Delete NoteMemo Pad: Delete MemoA confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check. (The archive check box does not appear in Note Pad because you can’t archive Note Pad notes.)4. Tap OK.If you choose to save a copy of the selected item, your handheld transfers it to the archive file on your desktop the next time you perform a HotSync operation.Other ways to delete recordsYou can also delete records in the following ways:■In Date Book, Address Book, To Do List, and Memo Pad, open the Details dialog box for the record, tap Delete, and then tap OK.■In Note Pad, open the note you want to delete, and then tap Delete.■Delete the text of the record.NOTE In Date Book, you can choose to delete the text of the current repeating event, current and future events, or all instances of that event. Purging recordsOver time, as you use Date Book and To Do List, you’ll accumulate records in these applications that have outlived their usefulness. For example, events that occurred months ago remain in the Date Book, and To Do List items that you marked as completed remain in the list.All these outdated records take up memory on your handheld, so it’s a good idea to remove them by using Purge. If you think Date Book or To Do List records might prove useful later, you can purge them from your handheld and save them in an archive file on your computer.Purging is not available in Address Book, Note Pad, or Memo Pad; you must delete outdated records manually from these applications.To purge records:1. Open the application.2. Tap the Menu icon . 3. Tap Record, and then tap Purge. A confirmation dialog box appears.
Common tasks57Date Book: Tap the pick list and select how old a record must be to be purged. Purge deletes repeating events if the last of the series ends before the date that you purge records.Date Book, To Do List: If you want to save a copy of the purged records to an archive file on your desktop, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check box.4. Tap OK.If you chose to save a copy of the purged records, your handheld transfers them to an archive file on your desktop the next time you perform a HotSync operation.NOTE Purging does not happen automatically. You must tap the command to make it happen.Categorizing recordsCategorize records in the Address Book, To Do List, Note Pad, and Memo Pad applications so that they are grouped logically and are easy to review. When you create a record, your handheld automatically places it in the category that is currently displayed. If the category is All, your handheld assigns it to the Unfiled category. You can leave an entry as Unfiled or assign it to a category at any time.System-defined and user-defined categoriesBy default, your handheld includes system-defined categories, such as All and Unfiled, and user-defined categories, such as Business and Personal. You cannot modify the system-defined categories, but you can rename and delete the user-defined categories. In addition, you can create your own user-defined categories. You can have a maximum of 15 user-defined categories in each application. When you have an expansion card properly seated in the expansion card slot, the last item in the category pick list will be the name of the expansion card. You cannot otherwise categorize applications that reside on an expansion card.Address Book contains the QuickList user-defined category, in which you can store the names, addresses, and phone numbers you might need in emergencies (doctor, fire department, lawyer, etc.).The illustrations in this section come from Address Book, but you can use these procedures in all the applications in which categories are available. To move a record into a category:1. Select the record you want to categorize.2. In Address Book only: Tap Edit.3. Tap Details.4. Tap the Category pick list to display the list of available categories.
Chapter 5 Working with Applications585. Select the category for the record.6. Tap OK.NOTE In Address Book, Note Pad, and Memo Pad you can tap the category name in the upper-right corner of the screen and select a new category for the item.To display a category of records:1. Tap the category pick list in the upper-right corner of the list screen.NOTE In the Date Book Agenda view, the pick list is in the upper right of the To Do list. 2. Select the category you want to view.The list screen now displays only the records assigned to that category.TIP Pressing an application button on the front panel of the handheld toggles through all the categories of that application.Tap here
Common tasks59To define a new category:1. Tap the category pick list in the upper-right corner of the screen or list.2. Tap Edit Categories. 3. Tap N ew.4. Enter the name of the new category, and then tap OK.5. Tap OK.You can assign any of your records to the new category.To rename a category:1. Tap the category pick list in the upper-right corner of the screen or list.2. Tap Edit Categories. 3. Select the category that you want to rename, and then tap Rename.Tap here
Chapter 5 Working with Applications604. Enter the new name for the category, and then tap OK.5. Tap OK.TIP You can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the Personal category to Business, all records formerly in the Personal category appear in the Business category.Finding informationYour handheld offers several ways to find information quickly:■All applications that reside on your handheld: Find locates any text that you specify, always starting with the current application. However, Find does not search through applications on expansion cards.■Date Book, To Do List, Memo Pad: Phone Lookup displays the Address list screen and lets you add the information that appears in this list to a record.■Address Book: The Look Up line lets you enter the first letters of a name to scroll immediately to that name.Looking up Address Book recordsWhen working with Address Book, the scroll button on the front panel of the handheld makes it easy to navigate among your address entries. ■In the Address list screen, the scroll button moves up or down an entire screen of records. If you hold down the scroll button, you accelerate the scrolling and display every third screen.■In the Address view screen, the scroll button moves to the previous or next address record.You can also use the Address list Look Up feature to quickly scroll to any of your Address Book entries.
Common tasks61To look up an Address Book record:1. Display the Address list screen.2. Enter the first letter of the name you want to find.The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters. For example, writing an “s” scrolls to “Sands,” and writing “sm” scrolls further to “Smith.” If you sort the list by company name, the Look Up feature scrolls to the first letter of the company name.3. Tap the record to view its contents.Using FindYou can use Find to locate any text that you specify, in any application that resides on your handheld. Find does not search applications that reside on an expansion card.To use Find:1. Tap the Find icon .TIP If you select text in an application before you tap Find, the selected text automatically appears in the Find dialog box.2. Enter the text that you want to find. Find is not case-sensitive. For example, searching for the name “davidson” also finds “Davidson.”Find locates any words that begin with the text you enter. For example, searching for “plane” finds “planet,” but not “airplane.”3. Tap OK. Find searches for the text in all records and all notes.Look Up line
Chapter 5 Working with Applications62As your handheld searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap Stop, tap Find More.4. Tap the text that you want to review.Using Phone LookupPhone Lookup displays the Address list screen and lets you add the information that appears in this list to a record.To use Phone Lookup:1. Display the record in which you want to insert a phone number. The record can be in Date Book, To Do List, Memo Pad, or Mail.2. Tap the Menu icon .3. Tap Options, and then tap Phone Lookup.4. Begin to spell the last name of the name you want to find. The list scrolls to the first record in the list that starts with the first letter you enter. Continue to spell the name you’re looking for, or when you see the name, tap it. 5. Tap Add.The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1.
Common tasks63Phone Lookup tipsWrite the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances:■While entering text: For example, to insert the full name and phone number for someone with the last name “Williams,” write the Graffiti characters for “Wi” and then the Phone Lookup Command stroke “/L.”Assuming you have only one Address Book record that begins with “Wi,” your handheld inserts the full name “Fred Williams” (and its associated information). If you have more than one name that begins with “Wi,” the Phone Lookup screen appears and highlights the first record that begins with “Wi.”■For selected text: Drag to highlight the text, and then write the Phone Lookup Command stroke “/L.” Your handheld replaces the selected text and adds the name and its associated information.Sorting lists of recordsYou can sort lists of records in various ways, depending on the application. Sorting is available in applications that have list screens: Address Book, To Do List, and Memo Pad.NOTE You can also assign records to categories. See “Categorizing records” earlier in this chapter.To sort records in To Do List:1. Open the application to display the list screen.2. Tap Show.3. Tap the Sort by pick list and select an option.4. Tap OK.To sort records in Address Book, Note Pad, and Memo Pad:1. Open the application to display the list screen.2. Tap the Menu icon .
Chapter 5 Working with Applications643. Tap Options, and then tap Preferences.4. Do one of the following:Address Book: Tap the setting you want.Note Pad: Tap the Sort by pick list and select Alphabetic, Date, or Manual.Memo Pad: Tap the Sort by pick list and select Alphabetic or Manual.5. Tap OK.To sort the Note Pad or Memo list manually, tap and drag a memo or note to a new location in the list. To make the list of your memos appear in Palm Desktop software as you manually sorted it on your handheld, open Memo Pad in Palm Desktop software and click List by. Then select Order on handheld.Attaching notesIn applications except Memo Pad and Note Pad, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book, you can attach a note with directions to the location.Address BookNote PadMemo Pad
Common tasks65To attach a note to a record:1. Display the entry to which you want to add a note. 2. In Address Book only: Tap Edit.3. Tap Details. 4. Tap N o te.5. Enter your note.6. Tap Don e.A small note icon appears at the right side of any item that has a note.To review or edit a note:■Tap the Note icon .To delete a note:1. Tap the Note icon .2. Tap Delete.3. Tap Yes.Choosing fontsIn many applications, you can change the font style to make text easier to read. You can choose small, large, or bold fonts in each application that allows you to change font sytle.Note icon
Chapter 5 Working with Applications66To change the font style:1. Open an application.2. Tap the Menu icon . 3. Tap Options, and then tap Font.4. Tap the font style you want to use.5. Tap OK.Reviewing RemindersYou can set alarms to notify you of appointments, notes, and alarms in Date Book, Note Pad, and Clock. When an alarm occurs, your handheld displays a reminder message. If you tap Snooze in response to an alarm message, your handheld Small font Large fontBold fontTap here for small fontTap here for large fontTap here for bold font
Installing and removing applications67reminds you of the alarm again in five minutes. The Reminder screen displays alarms that await attention. To respond to reminders, do one of the following:■Select an item’s check box to clear the item.■Tap an item (either the icon or the text description) to open the application where the alarm was set. The application opens to the entry associated with the alarm.■Tap Done to close the reminder list and return to the current screen. An attention indicator will blink in the upper-left corner of the screen; tap it to view the reminder list again.■Tap Snooze to see the list again in five minutes.If you tap Done or Snooze and view the reminder list later, the current time displays in the Reminder bar and the original alarm time displays with each list item. ■Tap Clear All to dismiss all reminders in the list.Hiding or masking private recordsYou can use the Security application to set a password and select whether to mask your private records or hide them completely. See Chapter 13 for details.Installing and removing applicationsThis section explains how to install and remove applications on your handheld or on an expansion card, and how to remove Palm™ Desktop software from your computer.Installing add-on applicationsYour handheld comes with applications installed and ready to use, but you can also install additional applications, such as games and other software, on your handheld or on a card that is seated in the expansion card slot. Applications or games that you install reside in RAM memory on your handheld, and you can delete them at any time.
Chapter 5 Working with Applications68The Install Tool makes it easy to install software during a HotSync® operation. There are a variety of third-party applications available for your handheld. To learn more about these applications, go to the web site: www.palm.com.To install add-on software on your handheld using a Windows computer:1. On your computer, copy or download the application you want to install into the add-on folder in your Palm Desktop directory on your computer.2. Double-click the Palm Desktop icon on your desktop.3. Click Install.TIP You can also access the Install Tool dialog by selecting Install Tool from the Palm Desktop program group or by double-clicking any file with a PRC, PDB, PQA, PNC, or SCR file extension.4. In the User drop-down list, select the name that corresponds to your handheld.5. Click Add.6. Select the application(s) that you want to install.7. Click Open.
Installing and removing applications698. If you need to change the destination of the application you are installing, click Change Destination on the Install Tool window, and then use the arrows to move applications between your handheld and an expansion card.9. Click OK to close the Change Destination window.10. Click Done to close the Install Tool window.11. Perform a HotSync operation to install the selected application(s). See “Performing Cradle HotSync Operations” in Chapter 16 for details.NOTE Files that remain in the list after you perform a HotSync operation did not install. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm™ application files. In order for your handheld to recognize such a file, you must launch the application that uses these files at least once.To install add-on software on your handheld using a Macintosh:1. On your Macintosh, copy or download the application you want to install into the add-on folder in your Palm folder.2. Double-click the Hotsync Manager icon in the Palm folder.
Chapter 5 Working with Applications703. From the HotSync menu, choose Install Handheld Files.4. From the User pop-up menu, select the name that corresponds to your handheld.5. Click Add to List.6. Select the Add-on folder from the pop-up menu.7. Select the application(s) you want to install.8. Click Add File to add the selected application to the Install Handheld Files list.9. If you need to change the destination of the application you are installing, click Change Destination on the Install Handheld Files window, and then use the arrows to move applications between your handheld and an expansion card.10. Click OK to close the Change Destination window.11. Close the Install Handheld Files window.
Installing and removing applications7112. Perform a HotSync operation to install the selected application(s) on your handheld. See “Performing Cradle HotSync Operations” in Chapter 16 for details.NOTE Files that remain in the list after you perform a HotSync operation did not install. This can happen if the file type was not recognized during the HotSync operation. Expansion cards may hold applications that use files other than the Palm application files. In order for your handheld to recognize such a file, you must launch the application that uses these files at least once. Removing applicationsIn the event that you run out of memory or decide that you no longer need an application you installed, you can remove applications from your handheld or from an expansion card. From your handheld, you can remove only add-on applications, patches, and extensions that you install; you cannot remove the applications that reside in the ROM portion of your handheld.To remove an add-on application: 1. Tap the Applications icon . 2. Tap the Menu icon . 3. Tap Delete on the App menu.4. Tap the Delete From pick list and select either Handheld or Card. To delete applications from a card, the card must be seated in the expansion card slot.5. Tap the application that you want to remove.6. Tap Delete.7. Tap Yes.8. Tap Don e.Removing Palm Desktop softwareIf you no longer want to use Palm Desktop software, you can remove it from your computer.
Chapter 5 Working with Applications72To remove Palm Desktop software from a Windows computer: 1. From the Windows Start menu, choose Settings, and then Control Panel.2. Double-click the Add/Remove Programs icon. 3. Click the Change or Remove Programs button.4. Select Palm Desktop.5. Click Change/Remove.6. Click Yes in the Confirm File Deletion box.7. Click OK.8. Click Close.NOTE You need to install the HotSync Manager from the installation CD if you want to synchronize data with another PIM.1. To remove Palm Desktop software from a Macintosh: 2. Locate the Palm Desktop Installer icon and double-click this icon.3. From the Easy Install screen, choose Uninstall from the pop-up menu.4. Select the software you want to remove.5. Click Uninstall.6. Select the folder that contains your Palm Desktop software files.7. Click Remove.This process removes only the application files. The data in your Users folder remains untouched. 8. Restart your Macintosh.
73CHAPTER 6Using Address BookAddress Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use Address Book to do the following: ■Quickly look up or enter names, addresses, phone numbers, and other information.■Enter up to five phone numbers (home, work, fax, mobile, etc.) or e-mail addresses for each name.■Define which phone number appears in the Address list for each Address Book entry. ■Attach a note to each Address Book entry, in which you can enter additional information about the entry.■Assign Address Book entries to categories so that you can organize and view them in logical groups.■Create your own digital business card that you can beam to other Palm OS® handhelds.To open Address Book: ■Press the Address Book application button on the front panel of your handheld. Address Book opens to display the list of all your records.■Press the Address Book application button repeatedly to cycle through the categories in which you have records. ■Press and hold the Address Book application button to instantly beam your business card to another Palm OS® handheld.Address Book button
Chapter 6 Using Address Book74Creating an Address Book entryA record in Address Book is called an “entry.” You can create entries on your handheld, or you can use Palm Desktop software to create entries on your computer and then download the entries to your handheld with your next HotSync® operation.Palm Desktop software also has data import capabilities that enable you to load database files into Address Book on your handheld. See “Importing Data” in Chapter 3 and Palm Desktop online Help for more information.To create a new Address Book entry:1. Press the Address Book application button on the front of your handheld to display the Address list.2. Tap N ew.3. Enter the last name of the person you want to add to your Address Book. The handheld automatically capitalizes the first letter of each field (except numeric and e-mail fields). You do not have to use the Graffiti capital stroke to capitalize the first letter of the name. 4. Use the Next Field Graffiti stroke to move to the First Name field.TIP You can also move to any field by tapping it directly.5. Enter the person's first name in the First Name field.6. Enter the other information that you want to include in this entry.As you enter letters in the Title, Company, City, and State fields, text appears for the first logical match that exists in your Address Book. As you enter more Next Field Tap NewCursor at Last name
Creating an Address Book entry75letters, a closer match appears. For example, you may already have Sacramento and San Francisco in your Address Book. As you enter “S” Sacramento appears, and as you continue entering “a” and “n” San Francisco replaces Sacramento. As soon as the word you want appears, tap in the next field to accept the word.7. Tap the scroll arrows to move to the next page of information.8. After you finish entering information, tap Done.TIP To create an entry that always appears at the top of the Address list, begin the Last name or Company field with a symbol, as in *If Found Call*. This entry can contain contact information in case you lose your handheld.Selecting types of phone numbersYou can select the types of phone numbers or e-mail addresses that you associate with an Address Book entry. Any changes you make apply only to the current entry. To select other types of phone numbers in an entry:1. Tap the entry that you want to change. 2. Tap Edit.3. Tap the pick list next to the label you want to change. 4. Select a new label.Tap DoneTa p triangle
Chapter 6 Using Address Book76Changing Address Entry detailsThe Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box:1. Tap the entry whose details you want to change.2. Tap Edit.3. Tap Details.4. Select any of the following settings:Address Book menusAddress Book menus are shown here for your reference, and Address Book features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.The Record and Options menus differ depending on whether you’re displaying the Address list screen or the Address view screen.Record menusShow in List Select which type of phone or other information appears in the Address list screen. Your options are Work, Home, Fax, Other, E-mail, Main, Pager, and Mobile. The identifying letters W, H, F, O, M, or P appear next to the record in the Address list, depending on which information is displayed. If you select E-mail, no identifying letter is displayed.Category Assign the entry to a category. Private Hide this entry when Security is turned on.Address list Address view
Creating an Address Book entry77Options menusDuplicate AddressMakes a copy of the current record and displays the copy in Address Edit so you can make changes to the copied record. The copy has the same category and attached notes as the original record.PreferencesRemember last category. Determines how Address Book appears when you return to it from another application. If you select this check box, Address Book shows the last category you selected. If you clear it, Address Book displays the All category.Rename Custom Fields These custom fields appear at the end of the Address Edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries. About Address Book Shows version information for Address Book.Address list Address view
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79CHAPTER 7Using CalculatorCalculator enables you to perform basic calculations. Use Calculator to do the following:■Perform addition, subtraction, multiplication, division, and square root operations.■Store and retrieve values.■Display the last series of calculations, which is useful for confirming a series of “chain” calculations.To open Calculator:1. Tap the Applications icon . 2. Tap the Calculator icon .Performing CalculationsThe Calculator includes several buttons to help you perform calculations. Clears the entire calculation and enables you to begin a fresh calculation.Clears the last number you entered. Use this button if you make a mistake while entering a number in the middle of a calculation. This button enables you to re-enter the number without starting the calculation over.Toggles the current number between a negative and positive value. If you want to enter a negative number, enter the number first and then press the +/- button.
Using Calculator80Recent CalculationsThe Recent Calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain” calculations.To display recent calculations:1. Tap the Menu icon .2. Tap Options, and then tap Recent Calculations.3. After you finish reviewing the calculations, tap OK.Calculator menusCalculator menus are shown here for your reference, and Calculator features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.Options menusPlaces the current number in memory. Each new number you enter with the M+ button is added to the total already stored in memory. The number that you add can be either a calculated value or any number you enter by pressing the number buttons. Pressing this button has no effect on the current calculation (or series of calculations); it merely places the value into memory until it is recalled.Recalls the stored value from memory and inserts it in the current calculation.Clears any value that is stored in the Calculator memory.Calculates the square root of a number. Enter the number, then tap the square root button.
Performing Calculations81About Calculator Shows version information for Calculator.
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83CHAPTER 8Using Card InfoCard Info lets you review general information about an expansion card. Use Card Info to do the following:■Review card contents.■Rename a card.■Format a card.Reviewing Card Information1. Tap the Applications icon .2. Tap the Card Info icon .3. Review Card name, Type, and Size.4. Review card contents summarized by directory.Renaming a Card1. Tap the Applications icon .2. Tap the Card Info icon .3. Tap the Menu icon.4. Tap Card, and then tap Rename Card.5. Enter the new name for the card.Review card informationReview summarized card contents
Using Card Info846. Tap Rena me.Formatting a CardFormatting a card destroys all its data and prepares it to accept new applications and data.1. Tap the Applications icon .2. Tap the Card Info icon .3. Tap the Menu icon.4. Tap Card, and then tap Format Card.5. Tap OK.Card Info MenusCard Info menus are shown here for your reference, and Card Info features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.Card menusHelp Provides help text.About Card Info Shows version information for Card Info.
85CHAPTER 9Using ClockClock enables you to view the current time and date and to set an alarm. Use Clock to do the following:■View the current time and date.■Open a preferences screen where you can set the time and date for all the applications on your handheld.■Set an alarm.To open Clock:1. Tap the Applications icon . 2. Tap the Clock icon .TIP You can also tap the clock icon in the upper-left corner of the Graffiti writing area to open clock.Viewing the TimeClock makes it easy for you to check the time and date, and provides a convenient travel alarm feature. See “Date and Time preferences” in Chapter 17 for details on setting the current date and time for all the applications on your handheld.In addition to setting the date and time, you can set an alarm to sound during the next 24-hour period.To view the time:Do one of the following:■When your handheld is on, tap the Clock icon in the upper left corner of the Graffiti writing area.■Tap the Applications icon , and then tap the Clock icon .
Using Clock86Setting an AlarmTo set an alarm:1. Tap the Applications icon . 2. Tap the Clock icon .3. Tap the Alarm box to open the Set Alarm dialog box.4. Tap the time columns to set the hour and minute.5. When the alarm reminder message appears, do one of the following:Tap OK to permanently dismiss the reminder and return to the current screen.Tap Snooze to dismiss the reminder and return to the current screen. The reminder message appears again in five minutes, and an attention indicator blinks in the upper-left corner of the screen to remind you of the pending alarm. When the reminder message reappears, the current time displays in the Reminder bar and the alarm time displays on the screen. 6. Tap Go To to open Clock.Clock MenusClock menus are shown here for your reference, and Clock features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.
Clock Menus87Options menuDisplay Options Allows you to choose which information appears on the Clock screen.Day. Activates the day of the week display. When it is on, the day appears above the time.Date. Activates the date display. When it is on, the date appears below the time.Alarm PreferencesSound. Sets the sound of the alarm. The choices are Alarm, Bumble Bee, Reveille, Sonata, Wake Up, and Warbler.Volume. Defines how loud the alarm sounds. The choices are Low, Medium, and High.About Clock Shows version information for Clock.
Using Clock88
89CHAPTER 10Using Date BookDate Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. Use Date Book to do the following:■Enter a description of your appointment and assign it to a specific time and date.■Display a chart of your appointments for an entire week. The Week View makes it easy to spot available times and any potential scheduling overlaps or conflicts.■Display a monthly calendar to quickly spot days where you have morning, lunch, or afternoon appointments.■Display an agenda showing appointments, untimed events, and your To Do items for the day.■Set an alarm to notify you of the scheduled activity. ■Create reminders for events that are based on a particular date, rather than time of day. Birthdays and anniversaries are easy to track with your handheld.■Attach notes to individual events for a description or clarification of the entry in your Date Book.To open Date Book:■Press the Date Book application button on the front panel of your handheld. Date Book opens to today’s schedule.TIP Press the Date Book application button repeatedly to cycle through the Day, Week, Month and Agenda views.Date Book button
Using Date Book90When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling An EventA record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day. You can enter a new event on any of the available time lines. When you schedule an event, its description appears on the time line, and its duration is automatically set to one hour. You can easily change the start time and duration for any event.It’s possible to schedule events that overlap, but Date Book makes it easy to find such conflicts. See“Spotting event conflicts” later in this chapter.You can also schedule events in your Date Book that occur on a particular date but have no specific start or end times, such as birthdays, holidays, and anniversaries. These are referred to as “untimed events.” Untimed events appear at the top of the list of times, marked with a diamond. You can have more than one untimed event on a particular date.You can also schedule a repeating event, such as a weekly meeting, and continuous events, such as a three-day conference or a vacation.To schedule an event for the current day:1. Tap the time line that corresponds to the beginning of the event.2. Enter a description of the event. You can enter up to 255 characters.3. If the event is one hour long, skip to step 5. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box. Ta p a time lineEnter event Time bar shows duration
Scheduling An Event91TIP You can also open the Set Time dialog (to select a start time) by making sure no event is selected, and then writing a number on the number side of the Graffiti writing area.4. Do one of the following:Tap the time columns on the right side of the Set Time dialog to set the Start Time, then tap the End Time box and tap the time columns to set the End Time.Tap All Day to automatically insert the start and end time of the event as defined in your Date Book preferences.5. Tap OK.6. Tap a blank area of the screen to deselect the event. A vertical line appears next to the time, indicating the duration of the event.If an event has the same start and end time, the time is only displayed once.To schedule an event for another day:1. Select the date you want for the event by doing one of the following: – Tap the day of the week that you want in the date bar at the top of the screen. If necessary, tap the Previous week or Next week scroll arrows to move to another week.Tap t h e time of an eventStart Time highlightedTap to scroll to earlier hoursTap to scroll to later hoursTap to change hoursTap to change minutesTap to automatically fill the start and end times
Using Date Book92TIP You can also use the scroll button on the front panel of your handheld to move forward or backward one day at a time.– Tap Go To at the bottom of the screen to open the Go to Date dialog box. Select a date by tapping a year, month, and day in the calendar.TIP In the Go to Date dialog box, you can also use the scroll button on the front panel of the handheld to move forward or backward one month at a time.2. After you locate the date, follow the steps for scheduling an event for the current day.To schedule an untimed event: 1. Select the date that you want for the event.2. Tap N ew.3. Tap No Time, so that no start or end times are defined for the new event.TIP You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti writing area.Previous weekNext weekTap to select a day of the current weekPrevious year Next yearTap to selectTap to select a monthTap to select a day
Rescheduling An Event934. Enter a description of the event.5. Tap a blank area on the screen to deselect the untimed event.If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the Date Book screen, tap No Time, and then tap OK.Rescheduling An EventYou can easily make changes to your schedule with your handheld. To reschedule an event:1. Tap the event you want to reschedule.2. Tap Details.3. To change the time, tap the Time box and select a new time.4. To change the date, tap the Date box and select a new date.5. Tap OK.Setting An Alarm for an EventThe Alarm setting enables you to set an alarm for events in your Date Book. You can set an alarm to notify you minutes, hours, or days before an event. The default Alarm setting is 5 minutes before the time of the event, but you can change this to any number of minutes, hours, or days.When you set an alarm, this icon appears to the far right of the event with the alarm. When the alarm occurs, a reminder message also appears onscreen.To set an alarm for an event:1. Tap the event to which you want to assign an alarm.2. Tap Details.3. Tap the Alarm check box to select it.The default setting, 5 Minutes, appears.No time selectedNew untimed event
Using Date Book944. Tap the pick list to select Minutes, Hours, or Days.5. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units.6. Tap OK.7. When the reminder message appears on screen, do one of the following:Tap OK to permanently dismiss the reminder and return to the current screen.Tap Snooze to dismiss the reminder and return to the current screen. The reminder message appears again five minutes after you tap Snooze, and an attention indicator blinks in the upper-left corner of the screen to remind you of the pending alarm.Tap Go To to open Date Book. Date Book will open and display the event associated with the alarm. Alarm for untimed events: You can set a silent alarm for an untimed event. In this case, the alarm triggers at the specified period of minutes, hours, or days before midnight (beginning) of the day of the untimed event. When the alarm triggers, the reminder list displays the alarm message until you clear it. See “Reviewing Reminders” in Chapter 5 for details.For example, you set an alarm for an untimed event that occurs on February 4th. If the alarm is set for 5 minutes, the reminder message appears at 11:55 PM on the night of February 3rd. The reminder remains in the reminder list until you turn on your handheld and dismiss it.Scheduling Repeating or Continuous EventsThe Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days. Tap here to select unit of timeEnter number of time units here
Scheduling Repeating or Continuous Events95A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day. A business trip or a vacation is an example of a continuous event.To schedule a repeating or continuous event:1. Tap the event.2. Tap Details.3. Tap the Repeat box to open the Change Repeat dialog box.4. Tap Day, Week, Month, or Year to set how often event repeats.For a continuous event, tap Day.5. Enter a number that corresponds to how often you want the event to repeat on the Every line. For example, if you select Month and enter the number 2, the event repeats every other month.6. To specify an end date for the repeating or continuous event, tap the End on pick list and tap Choose Date. Use the date picker to select an end date.7. Tap OK.After you schedule a repeating or continuous event, this icon appears to the far right of the event.Changing repeating or continuous eventsWhen you make changes to a repeating or continuous event, such as deleting or adding notes, or changing the time of an event, you can decide which of the events you want to change; all events in the series, just the current event, or the current and future events. To delete repeating events:1. Select the record you want to delete.2. Tap the Menu icon . 3. Tap Record, and then tap Delete Event.4. Do one of the following:Ta p t h e Repeat box
Using Date Book96Tap Current to delete only the current event item.Tap Future to delete the current and all future event items and reset the end date of the repeating event to the last shown date.Tap All to delete all occurrences of the repeating event.5. Tap OK.Considerations for repeating or continuous eventsKeep the following points in mind:■If you change the start date of a repeating event, your handheld calculates the number of days you moved the event. Your handheld then automatically changes the end date to maintain the duration of the repeating event.■If you change the repeat interval (e.g., daily to weekly) of a repeating event, past occurrences (prior to the day on which you change the setting) are not changed, and your handheld creates a new repeating event.■If you change the date of an occurrence of a repeating event (e.g., from January 14th to January 15th) and apply the change to all occurrences, the new date becomes the start date of the repeating event. Your handheld adjusts the end date to maintain the duration of the event. If you apply the change to current and future occurrences, past occurrences are not changed.■If you change other repeat settings (e.g., time, alarm, private) of a repeating event and apply the change to all occurrences, your handheld creates a new event. The start date of this new event is the day on which the setting is changed. ■If you apply a change to a single occurrence of a repeating event (e.g., time), that occurrence no longer shows the Repeat icon .Changing the Date Book ViewIn addition to displaying the time list for a specific day, you can also display a whole week, a month, or an agenda. You can also display the current time. To cycle through Day, Week, Month, and Agenda views:■Press the Date Book application button repeatedly to display the next view.■Tap on the appropriate view icon in the lower-left corner of Date Book.
Changing the Date Book View97To display the current time:1. Tap and hold the stylus on the date bar to display the current time.2. Drag the stylus below the title area and then lift it to redisplay the date. TIP You can also tap the Clock icon in the upper left corner of the Graffiti writing area to display the time for a few seconds.Working in Week ViewWeek View shows the calendar of your events for an entire week. This view lets you quickly review your appointments and available time slots. In addition, the graphical display helps you spot overlaps and conflicts in your schedule.To display the Week View:1. Tap the Week View button.2. Tap the navigation controls to move forward or backward a week at a time, or tap on a column to display details of an event. The Week View also shows untimed events and events that are before and after the range of times shown.3. Tap an event to show a description of the event.Tap and hold the date Current time displaysWeek ViewPrevious weekNext weekTap for that dayBar indicates earlier event Bar indicates later event Dot indicates untimed event
Using Date Book98Tips for using Week ViewKeep the following points in mind:■To reschedule an event, tap and drag the event to a different time or day.■Tap a blank time on any day to move to that day and have the time selected for a new event. ■Tap any day or date that appears at the top of the Week View to move directly to that day without selecting an event.■The Week View shows the time span defined by the Start Time and End Time in the Date Book Preferences settings. If you have an event before or after this time span, a bar appears at the top or bottom of that day's column. Use the onscreen scroll arrows to scroll to the event.Spotting event conflictsWith the ability to define specific start and end times for any event, it’s possible to schedule events that overlap (an event that starts before a previous event finishes).An event conflict (time overlap) appears in the Week View as overlapping bars. The Day View displays overlapping brackets to the left of the conflicting times.Working in Month ViewThe Month View screen shows which days have events scheduled. Dots and lines in the Month View indicate events, repeating events, and untimed events.Event detailsTap to show event detailsEvent conflicts
Changing the Date Book View99You can control the dots and lines that appear in the Month View. See “Options menu” later in this chapter.Tips for using Month ViewKeep the following points in mind:■Tap a day in the Month View to display that day in the Day View.■Tap the scroll arrows in the upper-right corner to move forward or backward a month. ■Tap Go to open the date selector and select a different month.■Use the scroll button on the front panel of your handheld to move between months. Press the upper half of the button to display the previous month, the lower half to display the next month.Working in Agenda ViewThe Agenda view shows you your untimed events, appointments, and To Do items in one screen. When you tap on an untimed event or appointment in the Agenda view, the Day view appears so you can see more detailed information about the event. You can tap the check box next to a To Do item to mark it as completed. When you tap on a To Do item, your To Do list appears. NOTE The To Do items that appear and how you can change them depends on the settings in your To Do preferences. See “To Do Show Options” in Chapter 14 for more information.To display the Agenda View:1. Tap the Agenda View button.2. Tap the navigation controls to move forward or backward a day at a time, or to display more events and To Do items. Previous/next monthDashes on right side indicate eventsDashed line indicates continuous eventCrosses below date indicate untimed Month View buttonAgenda View
Using Date Book100NOTE You can also change the category of To Do items shown. Click on the pick list to choose another category. See Chapter 14 for more information on working with To Do items.Date Book Menus, Preferences, and Display OptionsDate Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here.see “Using menus” in Chapter 5 for information about choosing menu commands.Record menuOptions menu
Date Book Menus, Preferences, and Display Options101Display OptionsAllows you to change Date Book’s appearance and which events display.PreferencesShow Time Bars Activates the time bars that appear in the Day View. The time bars show the duration of an event and illustrate event conflicts.Compress Day View Controls how times appear in the Day View. When Compress Day View is off, all time slots display. When it is on, start and end times display for each event, but blank time slots toward the bottom of the screen disappear to minimize scrolling. Month View settings These check boxes apply to the Month View of the Date Book. You can activate any or all of these settings to show that you have Timed, Untimed, or Daily Repeating events in the Month View only.Start/End Time Defines the start and end times for Date Book screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down.Alarm Preset Automatically sets an alarm for each new event. The silent alarm for untimed events is defined by minutes, days, or hours before midnight of the date of the event.Alarm Sound Sets the tone of the alarm.
Using Date Book102About Date BookShows version information for Date Book.Remind Me Defines how many times the alarm will occur after the initial occurrence. The choices are Once, Twice, 3 Times, 5 Times, and 10 Times.Play Every Defines how often the alarm sounds. The choices are Minute, 5 minutes, 10 minutes, and 30 minutes.
103CHAPTER 11Using Memo PadMemo Pad provides a place to take notes that are not associated with records in Date Book, Address Book, or To Do List. The number of memos you can store is dependent only on the memory available on your handheld. Use Memo Pad to do the following:■Use Graffiti® characters to store memos, lists, or any other text message on your handheld. ■Drag and drop memos into popular computer applications like Microsoft Word when you synchronize using Palm™ Desktop software and HotSync® technology.■Assign memos to categories so that you can organize and view them in logical groups.■Write down phone numbers and other types of information. Later, you can copy and paste this information to other applications. To open Memo Pad:1. Tap the Applications icon . 2. Tap the Memo Pad icon . Creating MemosTo create a new memo:1. Tap the Applications icon . 2. Tap the Memo Pad icon to display the Memo list.
Using Memo Pad1043. Tap N ew.TIP In the Memo list screen, you can also begin writing in the Graffiti writing area to create a new memo. The first letter is automatically capitalized and begins your new memo.4. Enter the text you want to appear in the memo. Use the carriage return stroke to move down to new lines in the memo.5. Tap Done. Reviewing MemosThe first line of a memo appears in the Memo list. This makes it easy to locate and review your memos. To rev iew a memo:1. In the Memo list, tap the text of the memo.2. Review or edit the text in the memo. 3. Tap Don e.Memo Pad MenusMemo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.Ta p NewTa p a memo to review its contents
Memo Pad Menus105The Record and Options menus differ depending on whether you’re displaying the Memo list or an individual memo.Record menusOptions menusMemo listMemo screenPreferences Displays the Memo Preferences dialog box, where you define the sort order for memos. About Memo Pad Shows version information for Memo Pad.Memo list Memo screen
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107CHAPTER 12Using Note PadNote Pad provides a place to take notes in your own handwriting. You can use Note Pad to do everything you might do with a piece of paper and a pencil. Use Note Pad to do the following:■Take notes, draw a sketch, or write any kind of message directly on your handheld screen. Later, you can enter this information into other applications. ■Set an alarm to use your notes as reminder messages. ■Assign notes to categories so that you can organize and view them in logical groups.■Copy and paste notes into popular computer applications like Microsoft Word using Palm™ Desktop software and HotSync® technology.Creating a NoteTo create a new note:1. Tap the Applications icon . 2. Tap the Note Pad icon .■If Note Pad is already running, tap New.3. Write the information directly on the handheld screen.Tap the pen selector to choose a different pen width, or choose the eraser to remove unwanted strokes.4. (Optional) Select the time at the top of the screen and enter a title using Graffiti writing.5. Tap Done.Pen selectorWrite information hereEnter title here
Using Note Pad108Reviewing NotesThe note title and the date you created the note appear in the Note Pad list. If you did not assign a title to your note, the time you created the note appears as the note title. This makes it easy to locate and review your notes. To review a note:1. In the Note Pad list, tap the note title.2. Review or edit the contents of the note. 3. Tap Don e.Setting an Alarm for a NoteYou can set an alarm for a specific time and date to remind you to follow-up on a note.To set an alarm for a note:1. Tap the note to which you want to assign an alarm.2. Tap the Menu icon . 3. Tap Options, and then tap Alarm.4. Tap the Time box.5. Tap the hour and minute columns to select the time you want the alarm to occur.6. Tap the Date box.Tap a note to view its contentsTap arrows to scroll to next and previous notesTap here to select minutesTap here to select hour
Note Pad Menus1097. Tap the year, month and date you want the alarm to sound.After you tap the date, the Set Alarm dialog box reappears.8. Tap OK.9. When the alarm goes off and the reminder message appears on screen, do one of the following:– Tap OK to permanently dismiss the reminder and return to the current screen.– Tap Snooze to dismiss the reminder and return to the current screen. The reminder message appears again in five minutes, and an attention indicator blinks in the upper-left corner of the screen to remind you of the pending alarm. When the reminder message reappears, the current time displays in the Reminder bar and the note title displays on the screen. – If you did not title the note, the time the note was created displays on the screen.– Tap Go To to open Note Pad. Note Pad will open and display the note associated with the alarm.Note Pad MenusNote Pad menus are shown here for your reference, and Note Pad features that are not explained elsewhere in this book are described here.The Record and Options menus differ depending on whether you’re displaying the Note Pad list or an individual note.Tap here to select monthTap here to select yearTap here to select date
Using Note Pad110Record menusOptions menusNote Pad listNote screenPreferences Displays the Note Pad Preferences dialog box, where you define the sort order for notes and the alarm sound. Security Displays the Change Security dialog box, where you set a privacy option for all notes.Details Displays the Note Details dialog box, where you assign a category and privacy option for a note.About Note Pad Shows version information for Note Pad.Note Pad list Note screen
111CHAPTER 13Using SecurityYour handheld comes with a Security application so that unauthorized users cannot view the entries you wish to protect. Use the Security application to do the following:■Lock and turn off your handheld so that it does not operate until you enter the correct password.■Mask all records that you mark as private so the information appears greyed out. ■Hide all records that you mark as private so they do not appear on any screen. You can mask and hide private records with or without a password. Without a password, private records are hidden or masked until you set the Security application to show them. With a password, you must enter the password to view the private entries. Assigning A PasswordYou can assign a password to protect your private records and to lock your handheld.To assign a password:1. Tap the Applications icon . 2. Tap the Security icon.3. Tap the Password box.4. Enter a password. 5. Enter a hint to help your remember your password if you forget it. This is optional.
Using Security1126. Tap OK. 7. Enter the same password a second time, and tap OK.Changing or deleting a passwordOnce you define a password for your handheld, you can change or delete it at any time. You must enter the current password before you can change or delete it.To change or delete your password:1. Tap the Password box.2. Enter the current password. 3. Tap OK.4. Do one of the following:To change the password and hint, enter the new password and hint, and tap OK.To remove the password, tap Unassign.Ta p h e r eTap here
Assigning A Password113Locking your handheldYou can lock your handheld so that it cannot be operated until your password is entered. In the event that your handheld is lost or stolen, this helps protect your data from unauthorized use. You can set your handheld to lock automatically, or you can lock it manually.Locking your handheld automaticallyYou can set your handheld to lock automatically when any one of the following occur: ■When you turn off the power■At a time you specify■After a period of inactivity you specifyTo set your handheld to lock when you turn it off:1. Tap the Applications icon . 2. Tap the Security icon.3. Tap the Auto Lock Handheld box, and then enter your password.4. Tap On power off.5. Tap OK.To set your handheld to lock at a preset time:1. Tap the Applications icon . 2. Tap the Security icon.3. Tap the Auto Lock Handheld box, and then enter your password.4. Tap At a preset time, and then use the arrows to set the time.
Using Security1145. Tap OK.To set your handheld to lock after a period of inactivity:1. Tap the Applications icon . 2. Tap the Security icon.3. Tap the Auto Lock Handheld box, and then enter your password.4. Tap After a preset delay.5. Enter the inactive period, then select Minute(s) or Hour(s) from the pick list. 6. Tap OK.CAUTION If you lock your handheld, you must enter the exact password to re-activate your handheld. If you forget the password, your handheld will present the hint you have entered to help you remember the password. If you still cannot remember the password, you must perform a hard reset to resume using your handheld. Performing a hard reset deletes all the records in your handheld; however, you can restore all synchronized data at the next HotSync operation. See “Performing a hard reset” in Appendix A for more information.Locking your handheld manuallyYou can turn off and lock your handheld manually.To lock and turn off your handheld:1. Tap the Applications icon . 2. Tap the Security icon.3. Tap Lock & Turn Off.Tap to select Minutes or HoursEnter the amount of time
Assigning A Password1154. Tap Off & Lock .5. To start your handheld, turn it on and then enter the password. Recovering from a forgotten passwordIf you forget your password, your handheld will display the password hint, if you entered one, to help you remember the password. If you are still unable to remember the password, you can delete it from your handheld. Deleting a forgotten password also deletes all entries and files marked as Private.IMPORTANT If you synchronize with your computer before deleting a forgotten password, your handheld restores your private entries the next time you perform a HotSync operation, but it does not restore the password.To delete a forgotten password:1. Tap Lost Password.2. Tap Yes.Making records privateIn many applications, you can make individual records private. Private records remain visible and accessible, however, until you select the Security setting to hide or mask all private records. Masked records appear as grey placeholders in the same position they would appear if they were not masked, and are marked with a Ta p L o ck and Turn Off
Using Security116lock icon. Hidden records disappear completely from the screen. If you define a password for your handheld, you must enter it to display private records.To hide all private records:1. Tap the Applications icon .2. Tap Security.3. Tap the Current Privacy pick list and select Hide Record.4. Tap OK to confirm that you want to hide private records. To mask all private records:1. Tap the Applications icon .2. Tap Security.3. Tap the Current Privacy pick list and select Mask Records.4. Tap OK to confirm that you want to mask private records. Tap Hide RecordsTap M a s k Records
Assigning A Password117To display all private records:1. Do one of the following:Tap the Applications icon , tap Security, then tap the Current Privacy pick list and select Show Records.If you do not have a password, hidden and masked records become visible. If you have a password, the Show Private Records dialog box appears. Go to step 2.2. Enter your password, and then tap OK.To unmask individual records:1. Tap a masked record.2. Do one of the following:If you do not have a password, a masked record becomes visible. If you have a password, the Show Private Records dialog box appears. Go to step 3.3. Enter your password, and then tap OK.To make a record private:1. Display the entry that you want to make private. 2. Tap Details. 3. Tap the Private check box to select it.4. Tap OK.Ta p Show Records
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119CHAPTER 14Using To Do ListTo Do List is a convenient place to create reminders and prioritize the things that you have to do. Use To Do List for the following:■Make a quick and convenient list of things to do.■Assign a priority level to each task.■Assign a due date for any or all of your To Do List items. ■Assign To Do List items to categories so that you can organize and view them in logical groups.■Sort your To Do List items either by due date, priority level, or category.■Attach notes to individual To Do List items for a description or clarification of the task.Creating List ItemsA To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an “item.”To create a To Do List item:1. Press the To Do List application button on the front of your handheld to display the To Do List.2. Tap N ew.3. Enter the text of the To Do List item. The text can be longer than one line.4. Tap anywhere onscreen to deselect the To Do List item.Ta p N e wNew To Do item
Using To Do List120TIP If no To Do List item is currently selected, writing in the Graffiti writing area automatically creates a new item.Setting PriorityThe priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency. The default setting for the To Do List is to arrange items by priority and due date, with priority 1 items at the top. If you have a number of items in your list, changing an item’s priority setting may move its position in the list. When you create a new To Do List item, its priority is automatically set to level 1, the highest (most important) level. If you select another item first, however, the item you create appears beneath the selected item and is given the same priority as the selected item. To set the priority of a To Do List item:1. Tap the Priority number on the left side of the To Do List item.2. Tap the Priority number that you want to set (1 is most important). Checking Off a To Do List ItemYou can check off a To Do List item to indicate that you’ve completed it. You can set the To Do List to record the date that you complete the To Do item, and you can choose to show or hide completed items. See “To Do Show Options” later in this chapter.To check off a To Do List item:■Tap the check box on the left side of the item.Tap to select priorityTap here
Changing To Do List Item Details121Changing To Do List Item DetailsThe To Do Item Details dialog box enables you to change settings for individual items. To display the To Do Item Details dialog box:1. Tap the text of the item whose details you want to change.2. Tap Details.Setting a due dateYou can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date.To set a due date for a To Do List item:1. In the Details dialog box, tap “No Date” to open the Due Date pick list.2. Tap the date that you want to assign the item:Completed To Do itemToday Assigns the current date.To m o r r o w Assigns tomorrow’s date.Ta p h e r e
Using To Do List1223. Tap OK.TIP If you turn on the Show Due Dates option in the To Do Show options dialog, you can tap directly on the due date in the To Do List to open the pick list shown in step 2. To Do Show OptionsThe Show Options dialog box enables you to control the appearance of To Do List, and To Do items in Date Book Agenda view.To change the Show Options settings:1. In To Do List, tap Show.2. Select any of the following settings:One week later Assigns the date exactly one week from the current date.No Date Removes the due date from the item.Choose date Opens the date selector, where you can choose any date that you want for the item.Show Completed Items Displays your completed items in the To Do List. If you turn off this setting, your To Do items disappear from the list when you complete (check) them.Items that no longer appear on the list because you turn off this setting have not been deleted. They are still in the memory of your handheld. Purge completed items to remove them from memory.Show Only Due Items Shows only the items that are currently due, past due, or have no due date specified. When this setting is active, items that are not yet due do not appear in the list until their due date.Record Completion Date Replaces the due date with the actual date when you complete (check) the item. If you do not assign a due date to an item, the completion date still records when you complete the item.
Changing To Do List Item Details1233. Tap OK.To Do List menusTo Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.See “Using menus” in Chapter 5 for information about choosing menu commands.Record menuOptions menuShow Due Dates Displays the due dates associated with items in the To Do List and displays an exclamation mark next to items that remain incomplete after the due date passes.Show Priorities Shows the priority setting for each item.Show Categories Shows the category for each item.About To Do List Shows version information for To Do List.
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125CHAPTER 15Using MultiMail® DeluxeMultiMail® Deluxe allows you to send and receive e-mail directly from your handheld. MultiMail Deluxe provides the following features:■Send and receive e-mail using your Palm wireless account.■Receive enterprise e-mail forwarded from your desktop, and reply to it.■Notification of new e-mail messages from your Palm wireless account or your desktop e-mail account.■Filtering capabilities for e-mail notification, and for sorting and organizing your e-mail based on rules you create.■Support for SMTP, POP3, and IMAP4 protocols.■Support for up to six e-mail accounts, in addition to your Palm wireless account and desktop account.■Support for blind carbon copies.When you registered for your wireless account and activated your handheld, a mailbox was configured to work with your Palm wireless account. If you installed the desktop mail forwarder when you installed Palm™ Desktop software, a second mailbox is configured on your handheld to receive your forwarded enterprise e-mail. You can create mailboxes to access up to six additional e-mail services. See “Configuring MultiMail Deluxe” later in this chapter for details. To access MultiMail Deluxe:Do one of the following:■Press the MultiMail Deluxe button on your handheld .Holding down the button for one second initiates message retrieval. ■Tap the Applications icon , and then tap the MultiMail Deluxe icon .Receiving E-mail1. Tap Get Mail.If you have e-mail stored in your Outbox, you will see Get and Send.2. In the Get Mail dialog box, select choices for downloading subjects only or messages, and using filters (explained later in this chapter).
Chapter 15 Using MultiMail® Deluxe1263. Tap Details and select choices for maximum download size, attachments, and filters.4. Tap OK.The Getting Messages dialog box appears and keeps you updated on connection status as your e-mail is downloaded.When the Getting Messages dialog box disappears, another dialog box appears that tells you the number of new e-mail messages. 5. Tap OK. A list of your e-mail appears in the Inbox. Reading e-mailTo read e-mail, tap the item in the Inbox or another folder. The e-mail appears on the screen.Tap DetailsTap O K .Shows unread/total messagesIcons indicatewhether a message is read, unread, has attachments, or has been replied to
Receiving E-mail127Switching to other foldersWhen you receive e-mail, it appears in the Inbox folder. You can easily switch to any other folder to view its contents.1. Tap the folders pick list in the upper-right corner of the screen.2. Tap the folder you want to view.Moving e-mail between foldersYou can move one or multiple e-mail messages between folders. To move one e-mail:1. Tap the folder that contains the e-mail message you want to move.2. Tap the icon to the left of the message, and then tap Move To.3. The folders pick list appears. 4. Tap the folder that you want to move the e-mail to.To move multiple e-mail messages:1. Tap the folder that contains the e-mail messages you want to move.2. Select the messages to move by tapping to the left of each message icon.A check mark appears next to selected messages.3. Do one of the following:Tap the account name, and then tap Move To on the Message menu.View complete header Tap to view shortened headerTap to move message into a different folder
Chapter 15 Using MultiMail® Deluxe128Tap the Menu icon , and then tap Move To on the Message menu.Tap a message icon next to a selected message, and then tap Move To on the pick list. The Folders pick list appears.4. Tap the Folders pick list, and select a destination folder.5. Tap OK.Sending e-mailTo start a new e-mail:1. Tap N ew.2. Tap the Subject field and enter the subject of your e-mail.Address your e-mail by entering the address until recognized or looking it up in the Address Book.To enter the address:1. Tap the To field and enter the address.If you want to edit an e-mail address that is longer than the line provided in the New Message screen, you need to use the Graffiti® navigation strokes for moving the cursor left and right. If you add addresses to the same field, separate them with a comma and a space.2. To send copies, tap cc: or bcc: and enter the address. Copies (cc:) allow recipients see the addresses of the other recipients, but addresses in the blind copies (bcc:) field are hidden from all other recipients. To add an address from Address Book:1. Tap the word To. 2. On the Recipient List screen, tap Lookup.3. On the Email Lookup screen, tap the address you want, and then tap Add.Ta p N e w
Receiving E-mail1294. Repeat steps 2 and 3 to add more addresses.5. Tap Don e.6. To enter an address in the cc: or the bcc: field, tap the field name twice, and follow the steps given for the To field.To compose and send an e-mail:1. Tap the area below the Subject line and enter the text of your e-mail. To access the editing features available on the Edit menu, tap the Menu icon . 2. Tap one of the following to send the e-mail:Completing draftsIf you are composing an e-mail and exit MultiMail Deluxe before tapping Outbox, Send, or Cancel, the draft e-mail is automatically moved to the Drafts folder. To finish editing the e-mail, tap the folders pick list and select Drafts. Select the e-mail you wish to complete or edit, and tap Edit. You can also delete the e-mail.Replying to or forwarding e-mail1. Tap the folders pick list and select the folder that contains the e-mail.2. Tap the item in the list of e-mail.3. In the View window, tap Reply.Outbox Stores e-mail in the Outbox. This allows you to compose e-mail offline and then send all e-mail during one connection with the server. To send your e-mail later, go to the Outbox and tap Send. MultiMail Deluxe initiates the connection to the mail server and delivers all of the e-mail in the Outbox.Send Sends the e-mail immediately. If you are not connected to the mail server, MultiMail Deluxe initiates the connection and sends your e-mail.
Chapter 15 Using MultiMail® Deluxe1304. In the Reply Options dialog box, select choices for replying to the sender, all e-mail recipients, forwarding to new recipients, and including original message text. 5. Tap OK.6. The e-mail is addressed and you can enter your message. 7. Enter a reply.8. Tap Outbox or Send to send the message. Deleting e-mailYou can delete one or more e-mail messages at a time.To delete one e-mail:1. Tap the folders pick list and select the folder that contains the e-mail.2. Tap the icon next to the message you want to delete.3. Tap Delete.4. Tap Yes in the Delete Confirmation dialog box.To delete selected e-mail:1. Tap the folders pick list and select the folder that contains the e-mail.2. Select the e-mail that you want to delete.3. Do one of the followingTap the account name, and then tap Delete.Tap the icon next to a selected e-mail message, and then tap Delete on the pick list.Tap the Menu icon , and then tap Delete.
Configuring MultiMail Deluxe1314. Tap Yes in the Delete Confirmation dialog box.Emptying trashDeleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, do the following:1. Tap the Menu icon .2. Tap Message, and then tap Empty Trash.Using the Message menuYou can use the Message menu to further manipulate your e-mail, and you can select from the following options:Configuring MultiMail DeluxeIf you have activated a Palm wireless account, a Palm wireless e-mail account is already configured in MultiMail Deluxe. If you installed the desktop e-mail forwarder when you installed Palm Desktop software Select All Selects all e-mail in the current mail folder.Deselect All Deselects all e-mail in the current mail folder.Get Body Connects to the mail server if needed, and downloads all bodies for selected e-mail that need to be downloaded.Mark Read Marks all selected e-mail as “read.” An opened envelope icon appear to the left of the message.Mark Unread Marks all selected e-mail as unread. An unopened envelope icon appears to the left of the message.Move To Moves selected e-mail to the folder you specify. See “Moving e-mail between folders” earlier in this chapter for details.Delete Deletes all selected e-mail in the current folder.Empty Trash Deletes all e-mail from the trash.
Chapter 15 Using MultiMail® Deluxe132Additional Enterprise mailbox configuration info TBDYou can configure up to six additional e-mail accounts. Each account can use one of the following connection methods:Before you beginBefore you configure new mailboxes, make sure you have the following information, which is available from your mail server administrator:■The protocol used for incoming mail■The name of the incoming mail server■The name of the outgoing mail (SMTP) server■Your e-mail address■The login script (if any) you need for connecting to your ISP or mail serverUsing Account SetupAccount Setup guides you through the process of adding a mailbox. To open account setup:1. Tap the menu icon .2. Tap Accounts .3. Tap Account Setup.To add a mailbox:1. Tap N ex t.2. Enter a name for the mailbox you are creating.Palm Wireless E-mail is sent and received using your Palm wireless account.Synchronization Only E-mail is exchanged between your handheld and desktop computer when you perform a HotSync operation.Modem/Dialup E-mail is sent and received using a modem accessory or a data enabled phone.
Configuring MultiMail Deluxe1333. Tap N ex t.4. Tap the Mail Service pick list and select the service to which you are connecting. Select Other if your ISP is not listed.5. Tap the Protocol pick list and select the protocol used by this mail service, either POP or IMAP. 6. Tap N ex t.7. Tap the Connection pick list and select one of the following connection methods:The next screens in the setup process will differ based on the selected connection method.Synchronization Only E-mail is exchanged between your handheld and desktop computer when you perform a HotSync operation.Modem/Dialup E-mail is sent and received using a modem accessory or a data enabled phone.Palm Wireless E-mail is sent and received using your Palm wireless account.
Chapter 15 Using MultiMail® Deluxe134To complete setup for a Modem/Dialup connection:1. Tap Next. 2. Tap Network Prefs to adjust network settings. See “Network preferences and TCP/IP software” in Chapter 17 for details about configuring network settings.3. Tap Modem/Phone Prefs to adjust these settings. See “Connection preferences” in Chapter 17 for details about configuring modem or phone settings.When you finish adjusting these settings, tap Done to return to the Account setup process where you will enter mail server settings.To enter mail server settings:1. Tap N ex t.2. Enter the name of your outgoing mail server, and then enter your name and your full e-mail address.3. Tap Next and enter a signature to attach to your outgoing mail. This is optional.4. Tap More to set options for receiving replies at a different e-mail address and sending blind (bcc:) copies to other recipients. This is optional.5. Tap OK.
Configuring MultiMail Deluxe1356. Enter the name of your incoming mail server and your username (not your entire e-mail address).7. Tap the Mail Server Password box and enter a password. 8. Tap OK.The next screen in the account set up process differs based on the protocol used by the mail service.NOTE If you are creating a POP account that connects to your desktop using Synchronization only, you will see the same screen used for IMAP accounts. To set mail retrieval server options for a POP account:1. Tap N ex t.2. If you want to view incoming mail later on your desktop, tap Leave mail on server.3. Tap Advanced.4. If you want to change the maximum size of an incoming e-mail message, tap the maximum size field and enter the size in kilobytes, as much as a maximum of ?5. Tap the check box to delete messages on the server when they are deleted in MultiMail Deluxe.6. Tap OK.7. Tap Finish.8. Tap Don e.
Chapter 15 Using MultiMail® Deluxe136To set mail retrieval server options for an IMAP account:1. Tap N ex t.2. If you want only unread mail to be downloaded to your handheld, tap Get unread mail ONLY.3. Tap Advanced.4. If you want to change the maximum size of an incoming e-mail message, tap the maximum size field and enter the size in kilobytes, as much as a maximum ofWhat is the maximum size?5. Tap the check box to delete messages on the server when they are deleted in MultiMail Deluxe.6. Tap OK.7. Tap Finish.8. Tap Don e.Editing e-mail accountsFrom time to time, you may need to alter information about an e-mail account.To select an account to edit:1. Tap the menu icon .2. Tap Options.3. Tap Servers.4. Tap the Account pick list, and then tap Edit Accounts.All configured e-mail accounts appear in a list.5. Tap the name of the account you want to change, and then tap OK.To change your username or password:1. Tap the username field and enter a new username. Your username is typically the first part of your e-mail, which appears before the @ symbol.2. Tap the Password box and enter your password.
Configuring MultiMail Deluxe1373. Tap OK. To change incoming mail server settings:1. Tap Ser ver.2. Tap Incoming Mail.3. In the Server field, enter the name of your incoming mail (POP or IMAP) server.4. Tap the appropriate protocol for this server: POP or IMAP.To set additional incoming mail options:1. Tap More .2. Set options for getting unread mail, maximum message size, and the default folders for storing deleted and sent mail.What do the Port Number and Mailbox fields do here? Under what circumstances would a user select these and what would be the expected results?
Chapter 15 Using MultiMail® Deluxe138To set outgoing mail server settings:1. Tap Outgoing Mail in the Server Settings dialog box.2. In the Server field, enter the name of your outgoing (STMP) mail server.3. Enter your e-mail address.4. Enter your name. To set additional outgoing mail options:1. Tap More and set additional options for outgoing mail.2. Set additional options for outgoing mail:What is ESTMP? When should a user select it? How would they know to select it?3. Tap OK.Reply To Address If you want replies sent to an a different e-mail address, tap the check box and enter an alternative address.BCC Tap the check box and enter an e-mail address to which a blind carbon copy will be sentPort Number If your SMTP server uses a port number other than 25, change the Port number.Use ESTMP
Setting Notification Options139Deleting an account1. Tap the menu icon .2. Tap Options.3. Tap Servers.4. Tap the Account pick list, and then tap Edit Accounts.All configured e-mail accounts appear in a list.5. Tap the name of the account you want to delete, and then tap Delete.6. Tap Yes in the Delete Confirmation dialog box to delete the account and all associated e-mail messages.7. Tap OK.Plugins: This appears on the Options menu. Does this menu provide attachment options? Setting Notification OptionsNotification options can be set by criteria or schedule for your Palm wireless e-mail account and your forwarded enterprise e-mail. Notification options allow you to select which e-mail messages prompt your handheld to notify you of their arrival. To set notification options:1. Tap the menu icon .2. Tap Options.3. Tap Notification.4. Tap the pick list in the upper-left corner and select one of the following:Notify me of all new mail You are notified of all new mail whenever wireless coverage is enabled.Don’t Notify You receive no notifications.
Chapter 15 Using MultiMail® Deluxe140Does the “Don’t Notify” setting override the wireless radio setting? Why does the user have click twice to get to the Notification editor? Can’t the editor open when they click Custom Notofication?Using custom notificationThe custom notification filter allows you identify the type of e-mail that prompts an alert from your handheld.For example, when you travel, you may want to be alerted only to e-mail sent by your manager regarding a particular project. You can create a filter that permits notification only when e-mail meets these conditions.To create a custom notification filter:1. Tap Custom Notification.2. Tap Edit.3. Use the If the pick lists to create criteria for the notification filter.The two pick lists and the edit line combine to create a statement that identifies the type of e-mail that triggers notification. For example, a filter might read, “If the [From] [Contains] mweston@example.com, Then Notify Me.” You can also use the And button to create a more complex statement, such as “If the [From] [Contains] mweston@example.com, And if the [Subject] [Starts with] Apollo Project, Then Notify Me.”When you use this notification filter, only e-mail matching these conditions prompts a notification alert on your handheld.Custom Allows you to set conditions that e-mail must meet in order to trigger an alert.To pick list Select the header field with the information contained in the edit line: To, From, Subject.Contains pick listSelect a filter action: Contains, Starts with, Does NOT Contain.Edit line Enter the text that must be found in the header field. For example, if you want to be notified of only e-mail whose Subject is the Apollo Project, enter “Apollo Project.”
Setting Notification Options1414. Tap OK.5. Tap OK.Scheduling notificationYour handheld alerts you to e-mail received by your Palm wireless account and your forwarded enterprise account whenever wireless coverage is enabled. Use the notification schedule if you want to limit e-mail alerts to certain hours.To schedule notification:1. Tap schedule. 2. Tap the Weekdays time box.The Set Notification Times dialog box appears.3. Tap Start Time, and then tap to adjust the hour and minutes.4. Tap End Time, and then tap to adjust the hour and minutes.5. Tap OK.6. Tap the Weekdays check box.7. Tap the Weekends time box.The Set Notification Times dialog box appears.8. Repeat steps 3 through 5.9. Tap the Weekends check box.10. Tap O K .11. Ta p OK.And button Use to further refine the notification criteria by linking two conditions together.Tap Schedule
Chapter 15 Using MultiMail® Deluxe142Creating FiltersThe FRD seems to indicate that filters only affect sorting of incoming e-mail. Yet some of the UI indicates it affects e-mail retrieval. Which is correct? How does this work with notifications and email being pushed to the device?Filters allow you to sort any incoming e-mail into a folder or mailbox you identify, to make reading them faster and easier. For example, you may want to file e-mail about sales meetings into a specific folder. You can create a filter that automates this action, so that whenever you receive an e-mail about sales meetings, it is immediately sent to the sales folder.To create a filter:1. Tap the Menu icon .2. Tap Options, and then tap Filters.3. Tap Add.4. Tap the Filter name field and enter a short description of the filter.5. Use the If the pick lists to create criteria for the filter.The three pick lists and the edit line combine to create a statement that identifies the type of e-mail and what you want to do with the e-mail. For example, a filter might read, “If the [Subject] [Contains] sales meeting, Then retrieve and move to [Sales].” When you use this filter to sort incoming e-mail, any e-mail containing sales in the subject line is filed in the Sales folder.To pick list Select the header field with the information contained in the edit line: To, From, Subject, cc, Date, Size.Contains pick listSelect a filter action: Contains, Starts with, Does NOT Contain.Edit line Enter the text that must be found in the header field. For example, if you want to sort e-mail whose Subject is Sales, enter “Sales.” If you enter more than one address, separate them with a comma.Inbox pick list Select the folder or mailbox into which you want your filtered e-mail to go.
Creating Filters1436. Tap OK.The filter appears in the Filters list.7. Tap OK.By default, a filter is selected for use and affects all subsequent downloads of e-mail until you deselect it. More than one filter can be in effect at once. Before you download e-mail, be sure the filters you want are turned on and the ones you don’t want are turned off.To turn a filter on or off:1. Tap the Menu icon .2. Tap Options, and then tap Filters.The Filters dialog box appears, listing the filters you created.3. Tap the filter check boxes to select those filters you want to work for a subsequent e-mail download.A check mark next to a filter means that it is selected. To remove a check mark, tap the check box. To add a check mark, tap an empty check box.4. Tap the Active check box to apply the selected filters.5. Tap OK.What is the function of "Connected Filters" and "Synchronize Filters" choices on the pick list in the upper left corner of this screen? Under what conditions should a user choose each of these, and what will the results be?To edit or delete a filter:1. Tap the Menu icon .2. Tap Options, and then tap Filters.The Filters dialog box appears, listing the filters you created.3. Tap the name of the filter.The Filter Editor dialog box appears.4. Do one of the following:
Chapter 15 Using MultiMail® Deluxe144To edit the filter, revise your selections in the pick lists and revise the text in the edit line. Tap OK.To delete the filter, tap Delete, and then tap Yes to confirm deletion.5. Tap OK.Setting MultiMail Deluxe PreferencesPreferences allow you to set preferences for how MultiMail Deluxe handles your e-mail. To set General preferences:1. Tap the Menu icon .2. Tap Options.3. Tap Preferences. 4. Select preferences:Confirm DeletionsDisplays a confirmation dialog before executing e-mail deletions.Enable Smart AddressingAllows MultiMail Deluxe to type ahead and complete an e-mail address when recognized.Download AttachmentsEnables files attached to e-mail to be downloaded to your handheld.Signature Allows you to attach a default signature to all your outgoing messages. Tap Signature, and then enter information in the signature dialog box.
Setting MultiMail Deluxe Preferences145To set Advanced Preferences:1. Tap Advanced.2. Select preferences:The rest of the settings only appear for accounts that use a modem/dialup connection:Delete Mssgs on ServerDeletes messages on the server that you have deleted on your handheld. This option is not available for POP accounts that use a modem/dialup connection.Timeout Sets the number of seconds that Mail tries to connect before timing out. If you are using a wireless modem or an adapter with a cellular phone, this value should be greater than 45 seconds. To change, tap the Timeout field and enter a new value.Auto-DisconnectAutomatically disconnects your remote connections after each command. This feature is especially useful for wireless modems.Disconnect on ExitDisconnects from the modem only after you leave the E-mail application. This feature is an alternative to AutoDisconnect.Modem Wait If you have a wireless modem and want to give the modem a few seconds to initialize itself, tap and enter a number of seconds for the wait. The typical setting for a wireless modem is 3, and the typical setting for most normal modems is 0.
Chapter 15 Using MultiMail® Deluxe146To set System Preferences:1. Tap System. 2. Select a preference:3. Tap OK.Backup ALL DatabasesEnables backing up the e-mail database. Deselecting this option allows you to increase the speed of HotSync® operations by not backing up the mail database. Because in most cases your mail is on your server, you do not need to back up your e-mail database from your handheld.
147CHAPTER 16Performing HotSync® OperationsHotSync® technology enables you to synchronize data between one or more Palm OS® handhelds and Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include placing your handheld in the cradle attached to your computer, or using infrared communications. Indirect methods include using a modem, or using network HotSync technology. Selecting HotSync Setup OptionsYou can choose when you want HotSync Manager to run. If necessary, you can adjust the local and modem HotSync settings as well.To set the HotSync options on a Windows computer:1. Click the HotSync Manager icon in the Windows system tray.2. Choose Setup.3. Click the General tab and select one of the following options:Always available Adds HotSync Manager to the Startup folder and constantly monitors the communication port for synchronization requests from your handheld. With this option, the HotSync Manager synchronizes data even when Palm Desktop software is not running.
Performing HotSync® Operations148If you’re not sure which option to use, keep the default setting: Always available.4. If you are using a serial cradle, click Local tab to display the settings for the connection between your computer and the handheld cradle, and adjust the following options as needed. If you are using the USB cradle, you do not need to use the settings on the Local tab for a direct HotSync operation. 5. Click the Modem tab to display the modem settings and adjust the options as needed. See “Conducting a HotSync Operation Via Modem” later in this chapter for more information.6. If you are attached to a network, click the Network tab to display the network settings and adjust the options as needed. See “Conducting a HotSync Operation via a Network” later in this chapter for more information.7. Click OK.Available only when Palm Desktop software is runningStarts HotSync Manager and monitors requests automatically when you open Palm Desktop software.Manual Monitors requests only when you select HotSync Manager from the Start menu.Serial Port Identifies the port that HotSync Manager uses to communicate with the cradle. The Palm Desktop installation software automatically detects the port to which you connected the cradle. If necessary, you can change the port selection.Your handheld cannot share this port with an internal modem or other device. Speed Determines the speed at which data is transferred between your handheld and Palm Desktop software. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed.
Selecting HotSync Setup Options149To set the HotSync options on a Macintosh:1. Double-click the HotSync Manager icon in the Palm folder.2. Click the HotSync Controls tab and select any of the following options:3. If you are using the USB cradle, you do not need to adjust the settings on the Serial Port Settings tab for a direct HotSync operation; they are automatically set when you perform the first HotSync operation. HotSync Enabled/DisabledActivates the serial port monitor and prepares your Macintosh to synchronize with your handheld. By default, the serial port monitor is enabled whenever you start your Macintosh. Keep this default if your HotSync cradle is always connected to a specific port (USB, serial, or modem). If, however, you use the same port for other devices besides the HotSync cradle, disable the serial port monitor and then enable it manually only when you connect the cradle to perform a HotSync operation. Enable HotSync software at system startupActivates the serial port monitor automatically each time you start your computer. If this option is not checked, you must open HotSync Manager and select the Enabled option before you can perform a HotSync operation.Show more detail in HotSync LogIncludes more troubleshooting information in the log that is generated when you perform a HotSync operation.
Performing HotSync® Operations150If you are using the optional serial cradle, click the Serial Port Settings tab and select any of the following options:.Check for a handheld connection using Select the method you use to synchronize your handheld and your desktop applications:Local Setup. Synchronizes while your handheld and HotSync cradle are connected to this Macintosh.Modem Setup. Synchronizes while your handheld communicates to this Macintosh across a telephone line. Both Setups. Synchronizes using the HotSync cradle, or through the modem; HotSync Manager monitors both connections for communication from a handheld.Choosing Both Setups prevents you from using either port for other operations such as printing, faxing, or AppleTalk networking.Local Setup Enables you to perform HotSync operations using the HotSync cradle that is connected to your Macintosh. If you are using the USB cradle for a direct HotSync operation, you do not need to set these options; set them if you are using the optional serial cradle:Speed. Determines the speed at which data is transferred between your handheld and Palm Desktop software. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed.Port. Identifies the port that Palm Desktop software uses to communicate with the HotSync cradle. Select the port where you connected the HotSync cradle. If you perform IR HotSync operations, select Infrared port.
Customizing HotSync Application Settings151You can set both Local and Modem settings and prepare your Macintosh to synchronize using the HotSync cradle or a modem. However, choosing both setups prevents you from using either port for other operations such as printing, faxing, or AppleTalk networking. 4. Close the HotSync Software Setup window. Customizing HotSync Application SettingsFor each application, you can define a set of options that determines how records are handled during synchronization. These options are called a “conduit.” By default, a HotSync operation synchronizes all files between the handheld and Palm Desktop software. In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software, or to avoid synchronizing a particular type of file because you don’t use it.In addition to the conduits for Date Book, Address Book, To Do List, Memo Pad, and Note Pad, Palm Desktop software includes System and Install conduits, as well as conduits for MutliMail® Deluxe and for updating the MyPalm® application. The System conduit backs up the system information stored on your handheld, including Graffiti® ShortCuts. The Install conduit installs add-on applications on your handheld. The conduit for MutliMail Deluxe enables you to select e-mail accounts to synchronize, and the update conduit for the MyPalm application allows you to receive newer versions of the MyPalm application. Additional doc for MultiMail conduit to be developedModem Setup Enables you to perform HotSync operations across a telephone line. To do this you must purchase an optional add-on modem accessory for your handheld, have a modem connected to your Macintosh, and set the following options:Modem. Identifies the type of modem connected to your Macintosh. If your modem does not appear on the list, use the Hayes setting, or choose Custom to enter a command string. Refer to the manual that came with your modem to find the appropriate command string.Port. Identifies the port that Palm Desktop software uses to communicate with the modem. Select the USB, modem or printer port where you connected the modem cable. Modem Speaker. Activates the modem’s speaker. If you are having trouble connecting, turn on this option to make sure the modem connected to your Macintosh is responding to incoming calls.
Performing HotSync® Operations152To customize HotSync application settings on a Windows computer:1. Click the HotSync icon ™ in the Windows system tray (bottom-right corner of the taskbar).You can also click the HotSync command on the Palm Desktop software menu bar.2. From the HotSync Manager menu, choose Custom.3. Select the appropriate user name from the list.4. Select an application in the Conduit list.5. Click Change.6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application.Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box. Thereafter, whatever you selected as the default setting is used when you click the Default button in the Custom dialog.7. Click OK.8. Repeat steps 4 through 7 to change conduit settings for other applications.9. Click Done to activate your settings.
Performing Cradle HotSync Operations153To customize HotSync application settings on a Macintosh:1. Double-click the Palm Desktop icon in the Palm folder.2. From the HotSync menu, choose Conduit Settings.3. From the User pop-up menu, select the appropriate user name.4. Select an application in the Conduit list.5. Click Conduit Settings.6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application.Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, click Make Default. Thereafter, whatever you selected as the default setting is used for HotSync operations.7. Click OK.8. Repeat steps 4 through 7 to change conduit settings for other applications.9. Close the Conduit Settings window.Performing Cradle HotSync OperationsThe simplest way to synchronize data is to perform a direct HotSync operation by seating your handheld in the cradle and pressing the HotSync button.
Performing HotSync® Operations154Performing a cradle HotSync operation: WindowsThe first time you synchronize your data, you need to enter user information on Palm Desktop software. After you enter this information and synchronize, the HotSync Manager recognizes your handheld and doesn’t ask for this information again.If you are a System Administrator preparing several handhelds for a group of users, you may want to create a user profile. See“Creating a User Profile” later in this chapter before performing the following steps.IMPORTANT You must perform your first HotSync operation with a local, direct connection, or with infrared communication, rather than using a modem.The following steps assume that you have already installed Palm Desktop software. If you have not installed this software, seeSee “Step 3: Install Software” in Chapter 1 for instructions.To perform a local HotSync operation on a Windows computer:1. Place your handheld on the cradle.2. If the HotSync Manager is not running, start it: On the Windows desktop, click Start, and then choose Programs. Navigate to the Palm Desktop software program group and choose HotSync Manager. Alternatively, you can start the Palm Desktop software which automatically opens the HotSync Manager.
Performing Cradle HotSync Operations1553. Press the HotSync button ™ on the cradle.IMPORTANT The first time you perform a HotSync operation, you must enter a user name in the New User dialog box and click OK. Every handheld should have a unique name. To prevent loss of a user’s records, never try to synchronize more than one handheld to the same user name.The HotSync Progress dialog box appears and synchronization begins. 4. Wait for a message on your handheld indicating that the process is complete.After the HotSync process is complete, you can remove your handheld from the cradle. Gently rock your handheld forward in the cradle and then lift it to remove.Performing a direct HotSync operation: MacintoshWhen you installed Palm Desktop software, you entered a user name. This user name is the connection between your handheld and your Macintosh. The first time you perform a HotSync operation the Palm Desktop software: ■Adds a user name to your handheld.
Performing HotSync® Operations156■Creates a folder for the user name in the Users folder inside the Palm folder. For example, if you entered Jane Garcia as your user name, a folder called Jane Garcia is created in the Users folder.■Creates a file named User Data in your user name folder. User names appear in the User pop-up on the right side of the toolbar. You can change users by selecting a new name in the pop-up menu. Each subsequent time you perform a HotSync operation, HotSync Manager reads the user name from your handheld and synchronizes the data in the folder of the same name.Be sure you select the correct user name from the User pop-up before entering data on Palm Desktop or performing a HotSync operation.If you are a System Administrator preparing several handhelds for a group of users, you may want to create a user profile. See“Creating a User Profile” later in this chapter before performing the following steps.IMPORTANT You must perform your first HotSync operation with a local, direct connection, or with infrared communication.The following steps assume that you have already installed Palm Desktop software. See “Step 3: Install Software” in Chapter 1 if you have not installed this software.
Performing Cradle HotSync Operations157To perform a local HotSync operation on a Macintosh:1. Place your handheld on the HotSync cradle.2. Make sure HotSync Manager is enabled: Double-click the HotSync Manager icon in the Palm folder. Click the HotSync Controls tab and make sure the Enabled option is selected.3. Press the HotSync button on the cradle.The HotSync Progress dialog box appears followed by the Select User dialog box.4. In the Select User dialog box, select the user name you entered when you installed the Palm Desktop software, and click OK.The HotSync Progress dialog box reappears and synchronization begins.
Performing HotSync® Operations1585. Wait for a message on your handheld indicating that the process is complete.After the HotSync process is complete, you can remove your handheld from the cradle. Gently rock your handheld forward in the cradle and then lift it to remove.IR HotSync OperationsYour handheld is equipped with an infrared (IR) port that supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA). This means that not only can you beam data to another Palm OS handheld that’s equipped with an IR port, but you can also beam data to a mobile phone and any other device that supports the IrCOMM implementation of the IrDA standards. Most importantly, you can use the IR port to perform HotSync operations; you don’t need your cradle. This is especially useful if you travel with an infrared-enabled laptop. You simply enable infrared communication on your laptop and handheld and follow the steps in “Performing an IR HotSync operation” later in this section.Preparing your computer for infrared communicationBefore you can perform a HotSync operation using the IR port, the computer with which you want to synchronize must fulfill these requirements:■Your computer must support the IrCOMM implementation of the IrDA standards.■Your computer must have an enabled infrared port that’s built into the computer, or an enabled infrared device attached to the computer. ■Some desktop computers may require an infrared device attached to a physical COM port. Laptops are likely to have a built-in IR port, so no external device is necessary. ■Your computer must have an installed infrared driver.■If you have an external infrared device attached to your computer, a driver is probably included with the device. Consult the documentation included with the device for information on installing the required driver.Check your computer’s documentation to learn if the computer supports infrared communication.
IR HotSync Operations159To configure HotSync Manager for infrared communication on a Windows computer:1. Click the HotSync Manager icon in the Windows system tray, and make sure Infrared is checked. If you do not have an Infrared option on the HotSync Manager menu, complete the following steps.2. Make sure Local Serial is checked on the menu.3. Choose Setup.4. Click the Local tab.5. In the Serial Port drop-down box, select the simulated port that your computer uses for infrared communication.See the documentation for your operating system for instructions on finding the simulated port. This information is usually located in the Control Panel.6. Click OK.NOTE If your cradle is connected to a USB port, you can continue using it while HotSync Manager is configured for infrared communication. If your cradle is connected to a serial port, you cannot use your HotSync cradle again until you reconfigure the HotSync Manager to communicate with the port defined for cradle synchronization.To configure HotSync Manager for infrared communication on a Macintosh:1. Double-click the HotSync Manager icon in the Palm folder.2. In the HotSync Controls tab, select Enabled.3. Click the Serial Port Settings tab.4. Under Check for handheld connection using, select Local Setup.
Performing HotSync® Operations1605. Under Local Setup, select Infrared Port from the Port pop-up menu.6. Close the HotSync Software Setup window. Performing an IR HotSync operationAfter you complete the steps to prepare for performing an IR HotSync operation, it is easy to perform the actual operation. To perform an IR HotSync operation:1. In the Applications Launcher, tap the HotSync icon.2. Tap Local.3. Tap the pick list below the HotSync icon and select IR to a PC/Handheld.4. Position the IR port of your handheld within a couple of inches of the infrared port of your computer.5. Tap the HotSync icon to start the IR HotSync operation.Returning to cradle HotSync operationsIt’s easy to return to using the cradle for HotSync operations.If your cradle is connected to a USB port, you can continue using it while HotSync Manager is configured for infrared communication. Use the following instructions to return to Local USB cradle HotSync operations only when needed, such as when you have disconnected the cradle from the USB port.Tap here to start IR HotSync operation
Conducting a HotSync Operation Via Modem161To return to local USB cradle HotSync operations on a Windows computer:1. If needed, connect the cradle to the USB port of your computer you use for HotSync operations.2. Click the HotSync Manager icon in the Windows system tray, and select Local USB if it is not already checked. To return to local Serial cradle HotSync operations on a Windows computer:1. If needed, connect the cradle to the port of your computer you use for HotSync operations.2. Click the HotSync Manager icon in the Windows system tray.3. Choose Setup, and then click Local.4. Select the COM port where your cradle is connected.5. Click OK.To return to local serial cradle HotSync operations on a Macintosh:1. If needed, connect the cradle to a serial port on your Macintosh.2. Double-click the HotSync Manager icon in the Palm folder.3. In the HotSync Controls tab, select Enabled.4. Click the Serial Port Settings tab.5. Under Check for handheld connection using, select Local Setup.6. Under Local Setup, select the port where your cradle is connected from the Port pop-up menu.7. Close the HotSync Software Setup window. Now, the next time you want to perform a HotSync operation, just press the HotSync button on the cradle, as you always did in the past.Conducting a HotSync Operation Via ModemYou can use a modem to synchronize your handheld when you are away from your computer.NOTE The first HotSync operation must be local, using the cradle. After that, you can perform a modem HotSync operation.To perform a HotSync operation via modem you need the following:■A modem connected to your computer.■Palm Desktop software configured for use with the modem. ■A modem connected to your handheld.
Performing HotSync® Operations162■A configuration for the kind of modem connection you want to make. See “Connection preferences” in Chapter 17 for more information.Preparing your computerThere are a few steps you must perform to prepare your computer for a modem HotSync operation. Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your handheld. To prepare your Windows computer for a modem HotSync operation:1. Confirm that the computer modem is connected and turned on, and that no communications applications, such as fax or telephony software, are running on a COM port.Make sure the computer is disconnected from all online services, such as America Online (AOL). This helps to avoid conflicts with the COM port.2. Start HotSync Manager if it is not already running, and from the HotSync Manager menu, choose Modem.3. Adjust the following options as needed. Serial Port Identifies the port for the modem. If you are unsure of the port assignment, look at the Modem Properties in the Windows Control Panel.Speed Determines the speed at which data is transferred. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your handheld to find and use the fastest speed.Modem Identifies the modem type or manufacturer. Refer to your modem manual or face plate for its type or settings. If you’re not sure of your modem type or your modem doesn’t match any that appear in the list, select Hayes Basic.Setup String Identifies the setup string for your particular modem. Not all modems require a setup string. Refer to your modem manual and enter the setup string if recommended by the manufacturer.
Conducting a HotSync Operation Via Modem1634. Click OK.To prepare a Macintosh for a modem HotSync operation:1. Confirm that the Macintosh modem is connected and turned on, and that no communications applications, such as fax or telephony software, or AppleTalk networking are running on that serial port.Make sure the Macintosh is disconnected from all online services, such as America Online (AOL). This helps to avoid conflicts with the serial port.2. Double-click the HotSync Manager icon in the Palm folder.3. Click the Serial Port Settings tab.4. Under Check for handheld connection using, click Modem Setup.5. Adjust the following options as needed. 6. Close the HotSync Software Setup window.Preparing your handheldThere are a few steps you must perform to prepare your handheld for a modem HotSync operation. Modem Identifies the type of modem connected to your Macintosh. If your modem does not appear on the list, use the Hayes Basic setting, or choose Custom to enter a command string. Refer to the manual that came with your modem to find the appropriate command string.Port Identifies the port that Palm Desktop software uses to communicate with the modem. Select the modem or printer port where you connected the modem cable.Modem Speaker Activates the modem’s speaker. If you are having trouble connecting, turn on this option to make sure the modem connected to your Macintosh is responding to incoming calls.
Performing HotSync® Operations164To prepare your handheld for a modem HotSync operation:1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap Mode m .4. Tap the pick list below the icon and select a modem configuration.If you need to create a configuration, tap the Menu icon and then select Options and Connection Setup. See “Connection preferences” in Chapter 17 for more information.5. Tap the Enter phone # field.If you plan to connect to your company’s dial-in server (network modem) instead of connecting to a computer modem, see “Conducting a HotSync Operation via a Network” later in this chapter.6. Enter the telephone number to access the modem connected to your computer.7. If needed, enter a dial prefix (such as “9”) to access an outside line, and then tap the Dial Prefix check box.TIP You can enter a comma in the field to introduce a “pause” in the dialing sequence. Each comma equals a two second pause.8. If the phone line you’re using for the handheld has Call Waiting, select the Disable call waiting check box to avoid an interruption during the modem HotSync operation. Select a modem configurationTa p h e r e
Conducting a HotSync Operation Via Modem1659. If you want to use a calling card to place the call, select the check box and enter the calling card number. 10. Tap O K .Selecting the conduits for a modem HotSync operationThe Conduit Setup dialog box on your handheld enables you to define which files and/or applications synchronize during a modem HotSync operation. You can use these settings to minimize the time required to synchronize data with a modem. To change the Conduit Setup for a modem HotSync operation:1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap the Menu icon . 4. Tap Options, and then tap Conduit Setup.5. Tap the check boxes to deselect the files and applications that you do not want to synchronize during a modem HotSync operation. The default setting is to synchronize all files. Applications that do not have a database (such as games) do not synchronize — even if you select the item in the Conduit Setup dialog box. 6. Tap OK.Performing a HotSync operation via a modemAfter you prepare your computer and your handheld, and select your Conduit Setup options, you are ready to perform a modem HotSync operation.To perform a modem HotSync operation:1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap the Modem icon to dial the Palm Desktop modem and synchronize the applications.
Performing HotSync® Operations1664. Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see See “HotSync problems” in Appendix B.Conducting a HotSync Operation via a NetworkIs this still in product? Marketing, please advise.When you use the network HotSync technology, you can take advantage of the LAN and WAN connectivity available in many office environments. Network HotSync technology enables you to perform a HotSync operation by dialing in to a network or by using a cradle that is connected to any computer on your LAN or WAN (provided that the computer connected to the cradle also has the network HotSync technology installed, your computer is on, and the HotSync Manager is running).Connecting to your company’s dial-in serverA network HotSync operation requires the following (consult your System Administrator for assistance):■Your computer has TCP/IP support installed.■Both your company’s network system and its remote access server support TCP/IP.■You have a remote access account. Everything you need to connect to your company’s dial-in server (network modem) is included with Palm Desktop software and handheld software. You need to activate the feature, however, on both Palm Desktop software and your handheld.To prepare your computer for a network HotSync operation:1. Click the HotSync Manager icon in the Windows system tray.2. From the HotSync Manager menu, choose Network.3. From the HotSync Manager menu, choose Setup.
Conducting a HotSync Operation via a Network1674. Click the Network tab and make sure your user name has a check mark next to it. If the check mark is not there, click the check box next to your user name.5. Click OK.6. Put your handheld in the cradle and perform a HotSync operation.The HotSync operation records network information about your computer on your handheld. With this information, your handheld can locate your computer when you perform a HotSync operation over the network.To prepare your handheld for a network HotSync operation:1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap the Menu icon . 4. Tap Options, then tap Modem Sync Prefs.5. Tap Network.6. Tap OK.
Performing HotSync® Operations1687. Tap Select Service.See “Network preferences and TCP/IP software” in Chapter 17 for information on creating a network connection.8. Tap Service and select a service.9. Tap Don e.10. Tap the Menu icon . 11. Tap Options, then tap Conduit Setup.Follow the instructions in “Selecting the conduits for a modem HotSync operation” earlier in this chapter.Performing a network HotSync operationAfter you prepare your computer and your handheld, and select your Conduit Setup options, you are ready to perform a network HotSync operation.Ta p h e r e Ta p h e r e
Creating a User Profile169To perform a network Hotsync operation:■Tap the modem HotSync icon to begin the operation.Creating a User ProfileIf you use the File Link feature to configure several Palm OS handhelds with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into a handheld without associating that data with a user name. The User Profile feature is designed only for the first-time HotSync operation, before you assign a User ID to a particular handheld. To create a user profile on a Windows computer:1. Open Palm Desktop software.2. From the Tools menu, choose Users.3. Click Profiles. 4. Click New.5. Enter a unique name for the profile and click OK. 6. Repeat steps 3 and 4 for each profile that you want to create, and then click OK to return to Palm Desktop software.
Performing HotSync® Operations1707. Select the profile from the User list and create the data for the profile (e.g., company phone list, etc.).To create a user profile on a Macintosh:1. Open Palm Desktop software.2. From the User pop-up menu, choose Edit Users.3. Click New Profile.4. Enter a unique name for the profile and click OK.5. Close the Users window.6. From the User pop-up menu, choose the new profile.7. Create the data for the profile (such as a company phone list).8. From the HotSync menu, choose Conduit Settings.9. Select the conduit settings for the profile. See “Customizing HotSync Application Settings” earlier in this chapter for details.To use a profile for the first-time HotSync operation on a Windows computer:1. Place the new handheld in the cradle.2. Press the HotSync button on the cradle.3. Click Profiles.
Creating a User Profile1714. Select the profile you want to load on the handheld, and click OK.5. Click Yes to transfer all the profile data to the handheld.The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the handheld.To use a profile for the first-time HotSync operation on a Macintosh:1. Connect the new handheld to the HotSync cradle.2. Press the HotSync button on the cradle.3. Select the profile you want to load on the handheld, and click OK to transfer all the profile data to the handheld.The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the handheld.
Performing HotSync® Operations172
173CHAPTER 17Setting Preferences for Your HandheldThe Preferences screens enable you to customize the configuration options on your handheld, including the following:Viewing PreferencesTo open the Preferences screens:1. Tap the Applications icon . 2. Tap the Preferences icon . 3. Tap the pick list in the upper-right corner of the screen.4. Select the Preferences screen you want to view.Buttons Reassign the following: an application to the Favorite icon, different applications to the buttons on the front panel of your handheld and the HotSync® button on the cradle, and the full-screen pen stroke command.Connection Configure cradle, modem, and infrared communication settings.Date and Time Set the date, time, time zone, and Daylight Saving switch.Digitizer Calibrate the screen on your handheld.Formats Set the country default and the formats for dates, times, calendar, and numbers.General Set these features: auto shutoff interval, Stay on in cradle, sounds, indicator light, and Beam Receive.Network Configure your handheld for use with a network.Owner Assign your name, phone number, and other owner information to your handheld.ShortCuts Define a list of Graffiti® abbreviations.Web Clipping Configure your handheld to make an Internet web connection using clipping applications either wirelessly (using the internal radio) or using a modem/dialup connection. See “Web Clipping Preferences” in Chapter 4 for details.Wireless Enable wireless coverage by scheduling the radio, or turning it on or off. Check the signal strength. See “Turning on the radio” in Chapter 4 for details.
Setting Preferences for Your Handheld174Buttons preferencesThe Buttons Preferences screen enables you to assign a frequently used application to the Favorite icon, and to associate different applications with the buttons on the front of the handheld. Note Pad is assigned to the Favorite icon the by default. But if you use Memo Pad more frequently, you can assign Memo Pad to the icon so that you don’t have to scroll through the Applications Launcher whenever you want to use Memo Pad.Any changes you make in the Buttons Preferences screen become effective immediately; you do not have to change to a different screen or application.If you assign a different application to a button, you can still access the original application using the Applications Launcher. To change the Buttons preferences:1. Tap the pick list next to the button you want to re-assign.2. Tap the application that you want to assign to the button.To restore all of the buttons to their factory settings, tap Default.Pen preferencesThe Buttons Preferences screen enables you to change the assignment of the full-screen pen stroke. By default, the full-screen pen stroke activates Graffiti Help.Tap arrow to show pick listDrag to top of screen
Viewing Preferences175To change the Pen preferences:1. Tap Pen.2. Tap the pick list and select one of the following settings for the full-screen pen stroke: 3. Tap OK.HotSync buttons preferencesThe Buttons Preferences screen also enables you to associate different applications with the HotSync button on the cradle and the HotSync button on the optional PalmModem® accessory. Any changes that you make in the HotSync Buttons dialog box become effective immediately; you do not have to change to a different screen or application.To change the HotSync buttons preferences:1. Tap HotSync. 2. Tap the pick list next to the button you want to assign.3. Tap the application that you want to assign to each button. Backlight Turns on the backlight of your handheld.Keyboard Opens the onscreen keyboard for entering text characters.Graffiti Help Opens a series of screens that show the complete Graffiti character set.Turn Off & Lock Turns off and locks the handheld. You must assign a password to lock the handheld. When locked, you need to enter the password to use your handheld.Beam Data Beams the current record to another Palm OS® handheld.Tap a rr o w to show pick list
Setting Preferences for Your Handheld176The default setting for each button is the HotSync setting, which means the cradle and optional PalmModem accessories perform their normal HotSync functions.4. Tap OK.Digitizer preferencesThe Digitizer Preferences screen opens the digitizer calibration screen. This is the same screen that appears when you start your handheld for the first time. You can recalibrate your screen after a hard reset, or if your digitizer drifts.Formats preferencesUse the Formats Preferences screen to set the country default and the display format of the dates, times, and numbers on your handheld. Country defaultThe country default sets date, time, week start day, and number conventions based on geographic regions where you might use your handheld. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, on the other hand, time is expressed using a 12-hour clock with an AM or PM suffix.All your handheld applications use the Country default settings. You can, however, customize your own preferences as described in “Time, date, week start, and numbers formats” later in this chapter.To set the country default:1. Tap the country name pick list.2. Tap the setting you want to use. Time, date, week start, and numbers formatsThe Time setting defines the format for the time of day. The time format that you select appears in all applications on your handheld.
Viewing Preferences177To select the time, date, week start, and numbers format:1. Tap the Time pick list and select a format. 2. Tap the Date pick list and select a format.3. Tap the Week starts pick list, and select whether you want the first day of the week to be Sunday or Monday. This setting controls the Day, Week, and Month views in Date Book and all other aspects of your handheld that display a calendar.4. Tap the Numbers pick list, and select formats for the decimal point and thousands separator.General preferencesThe General Preferences screen enables you to set the auto shutoff interval, alarm options, sounds for your handheld, and the Beam Receive feature. Auto-off delayYour handheld has an automatic shutoff feature that turns off the power and backlight after a period of inactivity. This feature helps conserve battery power in case you forget to turn off your handheld.If you find that your handheld shuts itself off before you finish reviewing the information on the screen, you should increase the time setting of the automatic shutoff feature.To set the Auto-off delay:1. Tap the Auto-off pick list. 2. Tap the setting you want to use for the automatic shutoff feature: 30 seconds, 1 minute, 2 minutes, or 3 minutes. Cradle settingsYou can choose to leave your handheld on when it is in the cradle during a HotSync operation, or when you are recharging the battery, so you can continue to view your data.To change the cradle setting:■Tap the Stay on in Cradle check box to leave your handheld on when it is in the cradle.
Setting Preferences for Your Handheld178System, alarm, and game soundsYour handheld uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level.To set the system and alarm sounds:1. Tap the System Sound pick list and select the sound level. IMPORTANT When you turn off the System Sounds, you also turn off the “chime” tones associated with the HotSync operation. 2. Tap the Alarm Sound pick list and select the sound level. Tap the Game Sound pick list and select the sound level.The Game Sound setting works only with games that are programmed to respond to this setting. Older games typically do not respond to this setting. Alarm vibrate and indicator light settingsYou can set alarms in Date Book, Clock, and Note Pad to remind yourself of important meetings or notes. When you enable the Alarm Vibrate and indicator light settings, your handheld vibrates and the indicator light blinks to notify you of alarms. This is useful for situations where you want to turn the Alarm Sound off, but still be notified of alarms.To set the Alarm Vibrate and indicator light settings:1. Tap the Alarm Vibrate pick list and select On or Off.2. Tap the Alarm LED pick list and select On or Off.Beam ReceiveYou can choose to turn off the Beam Receive feature. This prohibits anyone from beaming information to your handheld. It also results in a slight saving of battery power.To change the Beam Receive setting:■Tap the Beam Receive pick list and select On or Off.
Viewing Preferences179Date and Time preferencesThe Date and Time Preferences screen enables you to set the date, time, time zone, and Daylight Saving option on your handheld.To set the date:1. Tap the Set Date box.2. Tap the arrows to select the current year.3. Tap a month.4. Tap the current date.To set the time:1. Tap the Set Time box.2. Tap the up or down arrows to change the hour.3. Tap each number of the minute, and then tap the arrows to change them.4. Tap OK.Tap to set dateTa p arrows to select Tap to select Tap to select date
Setting Preferences for Your Handheld180To set the time zone:1. Tap the Set Time Zone box.2. Tap a time zone. When you travel, changing the time zone setting to a new time zone automatically resets the date and time on your handheld, but it does not change the time of appointments set in Date Book.3. Tap OK. To set the daylight saving switch:■Tap the Daylight Saving pick list, and then tap Off or On.Connection preferencesThe Connection Preferences screen enables you to define the settings used to connect your handheld to other devices. The screen displays a list of available configurations that are ready to be further defined; the list varies depending on the kind of software you’ve added to your handheld.For example, a modem connection appears on the list. If you have this modem, you only need to specify the phone setup (and network connection — if required) to complete the configuration. NOTE You can purchase a PalmModem accessory for use with your handheld. See www.palm.com.You can also create custom configurations, which include the following:PC via Cradle/Cable: A local HotSync connection: the direct connection between your handheld and your desktop computer. Your handheld is connected by its universal connector to the cradle, and the cradle is attached by its cable to a USB port of your desktop computer. (If you are using the optional serial cradle, the cradle attaches by its cable to a serial (COM) port of your computer.)
Viewing Preferences181Editing connectionsThe following example shows you how to edit the IR to Phone connection to adjust the communication speed; you can similarly edit other connections or settings. You can use the IR to Phone connection to perform a remote IR HotSync operation. To accomplish the HotSync operation, your handheld sends data through its IR port to a modem attached to or within a mobile phone, which then dials a modem attached to or within your desktop computer, to synchronize with your Desktop application. To edit the IR to Phone connection:1. Select the IR to Phone connection and tap Edit.2. Tap Details.3. Tap the Speed pick list and select the appropriate speed. Modem via Cradle/Cable: A cable connection between your handheld’s universal connector and a modem for dialing in to a modem that is part of your computer or laptop. PC via Infrared: A connection between the IR port of your handheld and the infrared device of your computer or laptop.Modem via Infrared: A connection between the IR port of your handheld and a modem. The modem can be attached to or within a mobile phone or some other device containing an IR port. (Some IR phones contain modems.)Ta p h e r e
Setting Preferences for Your Handheld1824. Enter the initialization string supplied by the documentation for the modem attached to your mobile phone, if necessary.5. Tap OK, and then tap OK again to save the configuration.After you create the configuration, you need to set up the HotSync Manager of your Desktop application and the HotSync application of your handheld to perform a modem HotSync operation. Network preferences and TCP/IP softwareAlthough your handheld is wirelessly enabled, you can also use TCP/IP software that is included in the handheld operating system to connect with Internet Service Providers (ISPs) or dial-in (remote access) servers. The Network Preferences settings enable you to do this.To use TCP/IP, you must create a configuration in Connection Preferences and then create Network Preferences settings. The Connection Preferences screen enables you to define several ways that your handheld can use the a modem to communicate with remote devices. For example, you can communicate with your ISP server, or with your computer if you are away on travel. See “Connection preferences” earlier in this chapter for a complete explanation on how to create modem configurations.After you configure both the Connection and Network Preferences, you can establish a PPP (Point-to-Point Protocol), SLIP (Serial Line Internet Protocol), or CSLIP (Compressed Serial Line Internet Protocol) connection with your ISP or dial-in server. You can do this either by using menu commands from the Network Preferences screen or by using a third-party application. NOTE TCP/IP provides the ability to connect to your ISP or dial-in server with applications that allow you to view the transmitted data. Visit the web site www.palm.com for information on third-party applications that take advantage of TCP/IP.Disabling the internal radioWhen wireless coverage is enabled and the internal radio is turned on, you must first disable the radio before you can use a modem accessory. To disable the radio:1. Open Network Preferences. When the radio is enabled, the Service pick list will show Palm Wireless Service.2. Tap Disconnect.The Radio Off dialog appears. It closes when the radio has turned off.
Viewing Preferences183NOTE When you finish using a modem accessory and want to resume wireless coverage, you must turn the radio on again in the Wireless Preferences screen. See “Turning on the radio” in Chapter 4 for details. Once you enable the radio, Network Preferences and Web Clipping Preferences are updated to Palm Wireless Service.Selecting a serviceUse the Service setting to select the service template for your Internet Service Provider or a dial-in server. Service templates are a set of ISP and dial-in server configuration settings that you can create, save, and reuse.To select a service:1. Tap the Service pick list.2. Tap the predefined service template you want to use.Entering a user nameThe User Name setting identifies the name you use when you log into your Internet Service Provider or your dial-in server. Although this field can contain multiple lines of text, only two lines appear onscreen.To enter a user name:1. Tap the User Name field. 1. Enter your user name.NOTE Most dial-in servers do not accept spaces in the user name.Tap here to display a list of service templatesEnter your user name here
Setting Preferences for Your Handheld184Entering a passwordThe Password box identifies the password you use to log into your server or ISP. Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network:■If you do not enter a password, your handheld displays the word “Prompt” in this field and asks you to enter a password during the login procedure. ■If you enter a password, your handheld displays the word “Assigned” in this field and does not prompt you to enter a password during the login procedure.If you are concerned about security, select the Prompt option and do not enter a password.To enter a password:1. Tap the Password field.2. Enter the password you use to log into your server..3. Tap OK. The Password field updates to display the word “Assigned.”Selecting a connectionUse the Connection setting to select the method you want to use to connect to your Internet Service Provider or a dial-in server. See “Connection preferences” earlier in this chapter for information about creating and configuring connection settings.To select a connection:1. Tap the Connection pick list.Enter password hereTa p h e r eTap here to display a list of available connections
Viewing Preferences1852. Tap the connection you want to use.Adding telephone settingsWhen you select the Phone field, your handheld opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card.NOTE The Phone Setup dialog box works correctly for AT&T and Sprint long-distance services. However, because MCI works differently, MCI customers need to put the calling card number in the Phone # field and the phone number in the Use calling card field.To enter your server phone number:1. Tap the Phone field.2. Enter the phone number for your ISP or dial-in server.3. If you need to enter a prefix or disable Call Waiting, skip to those procedures. Otherwise, tap OK.Entering a prefixA prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial “9” to dial a number outside the building.To enter a prefix:1. Tap the Dial Prefix check box to select it.2. Enter the prefix. Enter your ISP phone number hereEnter your prefix hereSelect this box if you need to use a prefix
Setting Preferences for Your Handheld1863. Tap OK.Disabling Call WaitingCall Waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has Call Waiting, you need to disable this feature before logging into your ISP or dial-in server.To disable Call Waiting:1. Tap the Disable call waiting check box to select it.2. Enter the code to disable Call Waiting on the Disable call waiting line.Each telephone company assigns a code to disable Call Waiting. Contact your local telephone company for the code that is appropriate for you.3. Tap OK.Using a calling cardThe Use calling card field enables you to use your calling card when dialing your ISP or Intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at the beginning to compensate for this delay. Each comma delays transmission of your calling card number for two seconds.To use a calling card:1. Tap the Use calling card check box to select it.2. Enter your calling card number on the Use calling card line.TIP It’s a good idea to add at least three commas before your calling card number to compensate for the cue delay.Enter your disable code hereSelect this box if you need to disable Call WaitingEnter your calling card number hereSelect this box to use a calling card
Viewing Preferences1873. Tap OK.Connecting to your serviceAfter you set your Connection and Network Preferences, establishing a connection to your Internet Service Provider (ISP) or your company’s network (dial-in server) is easy.NOTE If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection. For information about third-party applications that support TCP/IP, check the web site www.palm.com.To establish a connection:■Tap Connect to dial the current service and display the Service Connection Progress messages. To see expanded Service Connection Progress messages, press the lower half of the Scroll button.To close a connection:■Tap Disconnect to terminate the connection between your handheld and your service.Creating additional service templatesYou can create additional service templates from scratch or by duplicating existing templates and editing information. After you create a new or duplicate template, you can add and edit settings.To add a new service template:1. Tap the Menu icon . 2. Tap Service, and then tap New.An Untitled service template is added to the Service pick list.To duplicate an existing service template:1. Tap the Service pick list.2. Tap the predefined service template you want to duplicate.3. Tap the Menu icon . 4. Tap Service, and then tap Duplicate.A copy of the service template is added to the Service pick list.Adding detailed information to a service templateIf you are using one of the predefined service templates, you probably only need to enter your user name and telephone number. If you are creating a new service template, you may need to provide additional information to your ISP or dial-in
Setting Preferences for Your Handheld188server. You use the Details dialog box to add additional information to a selected service template.To select a connection type:1. Tap the service field.2. Tap Details.3. Tap the Connection type pick list and select one of the following connection types:If you are not sure, try PPP; if that doesn’t work, ask your Internet Service Provider or your System Administrator for the correct connection type.Note to Seattle engineers: Is the connection type pick list (above) gone? Can’t tell from Poser, but I believe this is no longer an editable field. Please confirm/correct.Idle timeoutThe Idle timeout setting defines how long your handheld waits before dropping the connection with your ISP or dial-in server when you switch out of a TCP/IP application.PPP Point-to-Point protocolSLIP Serial Line Internet ProtocolCSLIP Compressed Serial Line Internet ProtocolSelect connection type
Viewing Preferences189To set the Idle timeout:1. Tap the Idle timeout pick list and select one of the following options:2. Tap OK.Defining primary and secondary DNSThe Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address), you are identifying a specific server that handles the translation services.Each IP address has four sections, separated by periods. In the Details dialog box, you enter each section separately. Each section of an IP address is made up of a number from 0 to 255; numbers are the only allowable characters in this field.Ask your Internet Service Provider or System Administrator for the correct Primary or Secondary DNS IP numbers.Many systems do not require that you enter a DNS. If you are not sure, leave the DNS field blank.To enter a primary and secondary DNS:1. Tap the Query DNS check box to deselect it.2. Tap the space to the left of the first period in the Primary DNS field, and then enter the first section of the IP address. Each section must be a number from 0 to 255.3. Repeat step 2 for the second, third, and last sections of the Primary DNS field.4. Repeat steps 2 and 3 for the Secondary DNS number.5. Tap OK.IP addressEveryone who logs on to the Internet needs to have a unique identifier (an IP address), whether permanent or temporary. Some networks dynamically assign a temporary IP address when clients log in. The IP Address field lets you identify whether your network provides automatic (dynamic) temporary IP addressing.If your IP address is permanently assigned, you need to get that information from your System Administrator. If you are not sure, select Automatic.1 minute Waits one minute for you to open another application before it drops the connection. 2 minutes Waits two minutes. 3 minutes Waits three minutes. Never Keeps your PPP or SLIP connection until you turn off your handheld (or until it times out). This option works best with the PalmModem accessory.
Setting Preferences for Your Handheld190To identify dynamic IP addressing:■Tap the IP Address check box to select it.To enter a permanent IP address:1. Tap the IP Address check box to deselect it and display a permanent IP address field below the check box.2. Tap the space to the left of the first period then enter the first section of the IP address. Each section must be a number from 0 to 255.3. Tap and enter the remaining sections of the IP address.4. Tap OK.Login scriptsA login script is a series of commands that automates logging in to a network server, for example, your corporate network or your Internet Service Provider (ISP). A login script is associated with a specific service template created in Network Preferences.A login script is something that you are likely to receive from your IS System Administrator if your company has a system in which you log in to the corporate servers from your handheld using a modem or network connection. The script is generally prepared by the System Administrator and distributed to users who need it. It automates the events that must take place in order to establish a connection between your handheld and the corporate servers.You can create login scripts in two ways:■In a text editor on your desktop computer, in which you create a file with the extension PNC, which you then install on your handheld using the Install Tool (this method is not available to Macintosh users)■In the Login Script dialog box on your handheld, accessed from the Details dialog box in Network PreferencesTap to select automatic IP address
Viewing Preferences191NOTE You can also use non-ASCII and literal characters in your login script.Creating a login script on your handheldYou can create login scripts by selecting commands from the Command pick list in the Login Script dialog. Some commands, such as Send, require you to supply additional information. Those commands have a parameter field so that you can add the necessary data.To create a login script:1. Tap Script.2. Tap the End pick list.3. Tap the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available:Wait For Tells your handheld to wait for specific characters from the TCP/IP server before executing the next command.Wait For Prompt Detects a challenge-response prompt coming from the server and then displays the dynamically generated challenge value. You then enter the challenge value into your token card, which in turn generates a response value for you to enter on your handheld. This command takes two arguments, separated by a vertical bar (|) on the input line.Send Transmits specific characters to the TCP/IP server to which you are connecting.Tap here to see the list of available commandsTa p h e r e
Setting Preferences for Your Handheld1924. Repeat steps 2 and 3 until the login script is complete.5. Tap OK.Plug-in applicationsYou can create plug-in applications containing script commands that extend the functionality of the built-in script commands. A plug-in application is a standard PRC application that you install on your handheld just like any other application. After you install the plug-in application, you can use the new script commands in a login script. Plug-in applications have the following characteristics:■Written in C language ■Compiled into a device executable■Called properly from a login script■Able to return control to a login script after it terminates■Created using a development environment that supports Palm OS® software, such as Metrowerks CodeWarrior for Palm Platform. For additional information on creating plug-in applications, send e-mail to Palm Developer Support at devsupp@palm.com.Deleting a service templateThere is only one way to delete a service template: use the Delete command from the Service menu.Send CR Transmits a carriage return or LF character to the TCP/IP server to which you are connecting.Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen.Send Password Transmits the password entered in the Password field of the Network Preferences screen. If you did not enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command.Delay Tells your handheld to wait a specific number of seconds before executing the next command in the login script.Get IP Reads an IP address and uses it as the IP address for your handheld. This command is used with SLIP connections.Prompt Opens a dialog box and prompts you to enter text of some kind (for example, a password or a security code).End Identifies the last line in the login script.
Viewing Preferences193To delete a service template:1. Tap the Service pick list.2. Tap the service template you want to delete.3. Tap the Menu icon . 4. Tap Service, and then tap Delete.5. Tap OK.Network preferences menu commandsThe Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are shown here for your reference. See “Using menus” in Chapter 5 for more information about choosing menu commands.Service menuOptions menuTCP/IP troubleshootingIf you are having a problem establishing a network connection using TCP/IP, check this section and try the suggestions listed.Displaying expanded Service Connection Progress messagesIt’s helpful to identify at what point in the login procedure the connection fails. An easy way to do this is to display the expanded Service Connection Progress messages. Expanded Service Connection Progress messages describe the current stage of the login procedure. Press the lower half of the scroll button at any point during login to display these messages.Viewing the Network LogIf viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your ISP or dial-in server, take a look at the Network Log. The Network Log lists all of the communication that occurs between your modem and your dial-in server during the login procedure. The information in the Network Log can help your ISP or your System Administrator pinpoint where the login procedure communication fails and why.
Setting Preferences for Your Handheld194To view the Network Log:1. Tap Options, and then tap View Log.2. Tap the up and down arrows of the scroll bar to see the entire Network Log.3. Tap Don e.Adding a DNS numberIf your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network. When you try to use an application or look up information, however, the connection fails. If this occurs, try adding a DNS number. Ask your ISP or your System Administrator for the correct Primary and Secondary DNS IP numbers.Owner preferencesThe Owner Preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your handheld.If you use the Security application to turn off and lock your handheld with a password, information that you put in the Owner Preferences displays the next time you turn on your handheld. See Chapter 13 for information about security.To enter the Owner preferences:■Enter the text that you want to associate with your handheld in the Owner Preferences screen. If you enter more text than can fit on one screen, a scroll bar automatically appears on the right side of the screen.If you assign a password with the Security application, the information in the Owner Preferences screen cannot be changed. In this case, an Unlock button appears at the bottom of the screen. To unlock the Owner Preferences screen:1. Tap Unl o ck.2. Enter the password that you defined in the Security application.3. Tap OK.
Viewing Preferences195ShortCuts preferencesThe ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. Creating a ShortCutYou can create a ShortCut for any words, letters, or numbers. All ShortCuts you create appear on the list in the ShortCut Preferences screen. All the ShortCuts are available in any of your handheld applications and are backed up on your computer when you perform a HotSync® operation.To create a ShortCut:1. Tap N ew.2. On the ShortCut name line, enter the letters you want to use to activate the ShortCut.3. Tap the ShortCut Text area and enter the text that you want to appear when you write the ShortCut characters.TIP You may want to add a space (space character) after the last word in your ShortCut text. This way, a space automatically follows the ShortCut text.4. Tap OK.To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters. When you draw the ShortCut stroke, the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode.Editing a ShortCutAfter you create a ShortCut, you can modify it at any time.ShortCut Ta p N e w
Setting Preferences for Your Handheld196To edit a ShortCut:1. Tap the ShortCut you want to edit.2. Tap Edit.3. Make the changes you want and tap OK.Deleting a ShortCutIf you no longer need a ShortCut, you can delete it from the list of ShortCuts.To delete a ShortCut:1. Tap the ShortCut you want to delete.2. Tap Delete.3. Tap Yes.
197APPENDIX AMaintaining Your HandheldThis chapter provides information on the following:■Proper care of your handheld■Prolonging battery life■Resetting your handheldCaring for Your HandheldYour handheld is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your handheld:■Take care not to scratch the screen of your handheld. Keep the screen clean. When working with your handheld, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the handheld screen.■Your handheld is not waterproof and should not be exposed to rain or moisture. Under extreme conditions, water may enter the circuitry through the front panel buttons. In general, treat your handheld as you would a pocket calculator or other small electronic instrument.■Take care not to drop your handheld or subject it to any strong impact. Do not carry your handheld in your back pocket: if you sit on it, you may damage it.■Protect your handheld from temperature extremes. For example, do not leave your organizer on the dashboard of a car on a hot day or on a day when temperatures are below freezing, and keep it away from heaters and other heat sources.■Do not store or use your handheld in any location that is extremely dusty, damp, or wet.■Use a soft, damp cloth to clean your handheld. If the surface of the handheld screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.Battery ConsiderationsPlease note the following considerations for the battery in your handheld:
Maintaining Your Handheld198■Under normal conditions, your handheld battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld off after a period of inactivity. See “Auto-off delay” in Chapter 17 for more information.■If the battery becomes low in the course of normal use, an alert appears on the handheld screen describing the low battery condition. If this alert appears, perform a HotSync® operation to back up your data; then leave your handheld in the cradle to recharge the unit. This helps prevent accidental data loss.■ If the battery drains to the point where your handheld does not operate, it stores your data safely for about a week. In this case, there is enough residual energy in the battery to store the data, but not enough to turn on your handheld. If your handheld does not turn on when you press the power button, you should recharge the unit immediately.■If your battery drains and you have the unit in an uncharged state for an extended period of time, you can lose all of the stored data. ■There are no serviceable parts inside your handheld, so do not attempt to open the unit. ■If you ever dispose of your handheld, please dispose of it without damaging the environment. Take your handheld to your nearest environmental recycling center.Resetting Your HandheldUnder normal circumstances, you will not have to use the reset button. On rare occasions, however, your handheld may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your handheld running again.Performing a soft resetA soft reset tells your handheld to stop what it’s doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the Date and Time Preferences screen (to set date and time).
Resetting Your Handheld199To perform a soft reset:■Use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.TIP The metal and plastic stylus that comes with your handheld has a reset tip inside. To use it, unscrew the metal barrel from the stylus quill.Performing a hard resetWith a hard reset, all records and entries stored in your handheld are erased. Never perform a hard reset unless a soft reset does not solve your problem. NOTE You can restore any data previously synchronized with your computer during the next HotSync operation.To perform a hard reset:1. Hold down the power button on the front panel of the handheld.2. While holding down the power button, use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button.3. Wait for t h e Palm™ logo to appear; then release the power button.4. When a message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, do one of the following:Press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.Press any other button to perform a soft reset.Reset button
Maintaining Your Handheld200NOTE With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings.To restore your data from a Windows computer after a hard reset:1. Click the HotSync icon ™ in the Windows system tray (bottom-right corner of the taskbar).You can also click the HotSync command on the Palm Desktop software menu bar.2. From the HotSync Manager menu, choose Custom.3. Select the appropriate user name from the list.4. Select an application in the Conduit list.5. Click Change.6. Select Desktop overwrites handheld.NOTE Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box. Thereafter, whatever you selected as the default setting is used when you click the Default button in the Custom dialog.7. Click OK.8. Repeat steps 4 through 7 to change conduit settings for other applications.9. Click Done to activate your settings.10. Perform a HotSync operation.
Resetting Your Handheld201To restore your data from a Macintosh after a hard reset:1. Double-click the HotSync Manager in the Palm folder.2. From the HotSync menu, choose Conduit Settings.3. From the Users pop-up menu, select the appropriate user name.4. Select an application from the list.5. Click Conduit Settings.6. Click Macintosh overwrites handheld.NOTE Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, click Make Default. Thereafter, whatever you selected as the default setting is used for HotSync operations.7. Click OK.8. Repeat steps 4 through 7 to change conduit settings for other applications.9. Close the Conduit Settings window.10. Perform a HotSync operation.
Maintaining Your Handheld202
203APPENDIX BFrequently Asked QuestionsIf you encounter a problem with your handheld, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following:■The README file located in the folder where you installed the Palm™ Desktop software on Windows your computer or on your installation CD for Macintosh users ■The Palm Desktop online Help■The Palm Desktop software for the Macintosh User’s Guide located in the Documentation folder on your installation CD■The “Palm Support Assistant” knowledgebase, accessible at www.palm.com under the Support section■The most recent Palm™ i705 handheld HelpNotes on your regional web siteIf you are still having problems, contact Technical Support. See the Customer Support card that comes with your handheld, or go to www.palm.com.NOTE Thousands of third-party add-on applications have been written for the Palm OS® handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.
Appendix B Frequently Asked Questions204Software Installation ProblemsThe Palm Desktop Installer Menu did not appear when I inserted the CD-ROM into my Windows computer.1. Click the Start button.2. Choose Run from the Start menu.3. Click Browse.4. Locate your CD-ROM drive and select the Setup.exe file. 5. Click Open.6. Click OK.I cannot install Palm Desktop software on my Windows computer.Try the following:1. Disable any virus scanning software on your computer.2. Press CTRL-ALT-DELETE and end all tasks except Systray and Explorer.If a dialog with buttons appears instead of a list of tasks, click the Task List button and then end all tasks except Systray and Explorer.3. Make sure your computer has at least 30 MB of disk space available.4. Delete all temporary files.5. Run ScanDisk on your computer.6. Reinstall Palm Desktop software.I cannot install Palm Desktop software on a Macintosh.Try the following:1. Disable any virus scanning software on your Macintosh.2. Quit any open applications.3. Make sure your computer has at least 25 MB of disk space available.4. Reinstall Palm Desktop software.
Operating Problems205Operating Problems don’t see anything on my handheld’s screen. Try each of these in turn:■Press an application button to ensure your handheld is turned on.■Tap the Contrast icon in the upper-right corner of the Graffiti® writing area, if your handheld supports contrast adjustment (available on some models). If the Contrast dialog box appears, adjust the contrast by holding down the up scroll button for a few seconds. If this doesn’t work, hold the down scroll button for a few seconds.■If your handheld was exposed to cold, make sure it is at room temperature.■Recharge the unit. ■Perform a soft reset. If your handheld still doesn’t turn on, perform a hard reset. See “Resetting Your Handheld” in Appendix A.IMPORTANT With a hard reset, all records and entries stored in your handheld are erased. Never perform a hard reset unless a soft reset does not solve your problem. You can restore any data previously synchronized with your computer during the next HotSync® operation. See the online Handbook for instructions on restoring your data.I get a warning message telling me my handheld memory is full.■Purge records from Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your handheld. See “Purging records” in Chapter 5. You may need to perform a HotSync operation to recover the memory.■Delete unused memos and records. If necessary, you can save these records. See “Deleting records” in Chapter 5.■If you have installed additional applications on your handheld, remove them to recover memory. See “Removing applications” in Chapter 5. My handheld keeps turning itself off. Your handheld is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. Check the Auto-off setting. See “Auto-off delay” in Chapter 17.My handheld is not making any sounds. Check the System, Alarm and Game Sound settings. See “System, alarm, and game sounds” in Chapter 17.
Appendix B Frequently Asked Questions206Tapping and Writing ProblemsMy handheld’s indicator light is not blinking when alarms occur. Check the Alarm indicator light setting.See “Alarm vibrate and indicator light settings” in Chapter 17.My handheld does not vibrate when alarms occur. Check the Alarm Vibrate setting. See “Alarm vibrate and indicator light settings” in Chapter 17.My handheld has frozen. Perform a soft reset. See “Resetting Your Handheld” in Appendix A.When I tap the buttons or screen icons, my handheld activates the wrong feature. Calibrate the screen. See “Digitizer preferences” in Chapter 17.When I tap the Menu icon , nothing happens. Not all applications or screens have menus. Try changing to a different application.I can’t get my handheld to recognize my handwriting.■For your handheld to recognize handwriting input with the stylus, you need to use Graffiti writing. See “Using Graffiti Writing to Enter Data” in Chapter 3.■Make the Graffiti character strokes in the Graffiti writing area, not on the display part of the screen.■Write Graffiti strokes for letters in the left-hand side, and the strokes for numbers in the right-hand side of the Graffiti writing area.■Make sure that Graffiti is not shifted into extended or punctuation modes. See “Using Graffiti Writing to Enter Data” in Chapter 3.■See “Graffiti tips” in Chapter 3 for tips on increasing your accuracy when you write Graffiti characters.
Wireless Problems207Wireless ProblemsThe signal strength is weak. You can monitor the transmission signal strength using the Signal Strength bar graph and text message on the Wireless Preferences screen. See “Monitoring the transmission signal” in Chapter 4 for more information. Monitor the signal strength while you try the following solutions:■Move away from your original location, five to ten feet in any direction.■If you’re indoors, stand near a window, or move outdoors.■Open metal blinds on windows.■If you’re in an underground parking lot or other space below street level, move to a location above ground.■If you’re in a crowd, move to a less crowded area.■If you’re in a vehicle, keep your handheld level with the windshield. The metal frame of the vehicle shields radio signals. Mountains and buildings may also block signals.If you’re outdoors, move away from overhead electrical wires. Move from under trees.I can’t access the network. ■Check the battery icon to verify the battery is charged. See “Step 2: Charge your Handheld” in Chapter 1.■Make sure the radio is on and within range by verifying the indicator light is flashing green. See “Using the indicator light” in Chapter 4.■Verify that the signal strength indicator on the radio panel shows a strong signal. See “Monitoring the transmission signal” in Chapter 4.■The network may be down. Try again later.I can’t access a web clipping application.■Make sure the radio is on and within range by verifying the indicator light is flashing green. See “Using the indicator light” in Chapter 4.■Try to access the MyPalm by pressing the Wireless button.– If you can access the MyPalm application, network service is available. It may be that the web clipping server currently is not accessible. Try again later.– If you cannot access the MyPalm application, network service may be down. Try again later.■For questions and support for third-party web clipping applications, please contact the software developer directly.
Appendix B Frequently Asked Questions208Application ProblemsHotSync problemsI tapped the Today button, but it does not show the correct date. Your handheld is not set to the current date. Make sure the Set Date box in the Date and Time Preferences screen displays the current date. See “Date and Time preferences” in Chapter 17 for more information.I know I entered some records, but they do not appear in the application.■Check the Categories pick list (upper-right corner). Choose All to display all of the records for the application.■Check Security and confirm that Private Records is set to Show private records.■In To Do List, tap Show and see if Show Only Due Items is selected.I am having problems listing memos the way I want to see them.■If you cannot manually arrange the order of the memos in the list screen, check the Memo Preferences setting. Make sure that Sort by is set to Manual.■If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation, the memos on your handheld still appear in the order defined in the Memo Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your handheld.I created an event in Date Book, but it doesn’t appear in the Week View. In the Week View, you cannot select overlapping events that have the same start time. If you have two or more events with the same start time, choose the Day View to see the overlapping events.
HotSync problems209I cannot do a HotSync operation; what should I check to make sure I am doing it correctly?■Make sure the HotSync cradle is connected securely.On a Windows computer try these steps:■Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software.■Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.■If you are using the serial cradle, make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cradle.On a Macintosh try these steps:■Make sure HotSync Manager is enabled. If it is not, double-click the HotSync Manager icon in the Palm folder and enable HotSync Manager on the HotSync Controls tab.If you are using the optional serial cradle, double-click the HotSync Manager icon in the Palm folder and then click the Serial Port Settings tab. Make sure Local is selected and that the port selection matches the port where your HotSync cradle is attached.I did a HotSync operation, but one of my applications did not synchronize.■On a Windows computer, click the HotSync Manager and choose Custom. Check that the correct conduit is active. ■On a Macintosh, double-click the HotSync Manager icon. From the HotSync menu, choose Conduit Settings. Select your user name from the User pop-up menu, and check that the correct conduit is active. I am using Outlook as my PIM, but I cannot do a HotSync operation.■Click the HotSync Manager and choose Custom. Check that the correct conduit is active.■Check that the correct conduit is installed. Reinstall the HotSync Manager and make sure the correct conduit is selected.I cannot launch the HotSync Manager.■If you are using the optional serial cradle, or if you are performing a HotSync operation using a modem, make sure you are not running another program, such as America Online, that uses the serial port you selected in the Setup dialog box.■Backup the Palm Desktop software, uninstall it, then reinstall it.
Appendix B Frequently Asked Questions210I tried to do a local HotSync operation, but it did not complete successfully.■Make sure your handheld is seated in the cradle correctly.■Check the connection between the HotSync cradle and the USB or serial port on your computer.■Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld.■Make sure the date on your computer matches the date on your handheld. ■Read the HotSync Log for the user account for which you are performing a HotSync operation On a Windows computer, try each step in turn:■Make sure HotSync Manager is running. If it is running, close it, and restart it. ■Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.■If you are using the serial cradle, make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cradle.■If you are using the serial cradle, try a lower baud rate setting on the Local tab in the Setup dialog.■If you are using the serial cradle, make sure you aren’t running a program, such as America Online, that uses the serial port you selected in the Setup dialog box.On a Macintosh, try each step in turn:■Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window.■If you are using the optional serial cradle, make sure you selected Local on the Serial Port Settings tab in the HotSync software settings window, and that the Local Setup port matches the port where your HotSync cradle is connected.■If you are using the optional serial cradle, try a lower Speed setting on the Serial Port Settings tab■If you are using the optional serial cradle, make sure you aren’t running a program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab
HotSync problems211I tried to do a modem HotSync operation, but it did not complete successfully.Check the following on your computer:■Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature.■Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line. ■Make sure the modem you are using with your handheld has an on-off switch. Your handheld cannot “wake up” a modem that has an auto-off feature.■Make sure the modem is connected properly to your computer and is connected to the incoming phone line.On a Windows computer, check the following:■Make sure Modem is checked in the HotSync Manager menu.■Confirm that the Setup String in the Setup dialog box configures your modem correctly. You may need to select a different Modem Type or enter a custom Setup String. Most modems have a Setup String that causes them to send initial connection sounds to a speaker. You can use these sounds to check the modem connection.■Confirm that the Speed setting in the Setup dialog box works for your modem. If you have problems using the As Fast As Possible option or a specific speed, try using a slower speed.■Make sure you are not running another program, such as WinFax, CompuServe, or America Online that uses the serial port you selected in the Setup dialog box.■Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)On a Macintosh, check the following:■Make sure Modem is selected on the Serial Port Settings tab in the HotSync Software Setup window.■You may need to select a different Modem type or enter a Custom setup string on the Serial Port Settings tab. Most modems have a setup string that causes them to send initial connection sounds to a speaker. You can turn on the Modem Speaker option and use these sounds to check the modem connection.■Make sure you are not running another program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab
Appendix B Frequently Asked Questions212I tried to do a modem HotSync operation, but it did not complete successfully.(continued)■Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)Check the following on your handheld:■Confirm that the telephone cable is securely attached to your modem.■Make sure the dialing instruction dials the correct phone number. ■If you need to dial an outside line prefix, make sure you selected the Dial Prefix option on your handheld and entered the correct code.■If the telephone line you are using has Call Waiting, make sure you selected the Disable call waiting option under Modem Sync Phone Setup on your handheld and entered the correct code.■Make sure the telephone line you are using is not noisy, which can interrupt communications.■Check the batteries in your modem and replace them if necessary.I can’t perform an IR HotSync operation.■On a Windows computer, be sure the HotSync Manager is running and the Serial Port for local operations is set to the simulated port for infrared communication. See “IR HotSync Operations” in Chapter 16 for details.■On a Macintosh, make sure the infrared communications extensions have been installed in the Extensions folder inside the System Folder. Next, open the HotSync Software Setup window and be sure HotSync Manager is enabled and that the Local Setup Port is set to Infrared Port. See “IR HotSync Operations” in Chapter 16 for more information.■On your handheld, be sure the HotSync application is set to Local, with the option IR to PC/Handheld.■Be sure the IR port of your handheld is aligned directly opposite to, and within a few inches of, the infrared device of your computer.■IR HotSync operations do not work after you receive a low battery warning. Check the battery power of your handheld. Recharge the internal battery.My handheld appears to freeze when I place it near my computer. Move your handheld away from the computer’s infrared port.
HotSync problems213When I press the HotSync button on the cradle, nothing happens on Palm Desktop software and my handheld times out■Make a copy of your Palm folder. Uninstall, then reinstall Palm Desktop software.■Turn on your handheld and tap the Applications icon. Tap the HotSync icon, then tap Local.When I perform a HotSync operation, my information does not transfer to Palm Desktop software.■If you have performed a HotSync operation successfully, but you cannot find the data from your handheld on Palm Desktop software, check to see you have the correct user name selected for viewing data.■On a Windows computer, click the HotSync Manager and choose Custom. Check that all conduits are set to synchronize files.■On a Macintosh, double-click the HotSync Manager icon. From the HotSync menu, choose Conduit Settings. Select your user name from the User pop-up menu, and check that the correct conduit is active. My handheld displays the message “Waiting for sender” when it’s near my computer’s infrared port.■Your computer’s infrared port may be set to search automatically for the presence of other infrared devices. Consult the documentation for your operating system for information about turning off this option.■In some cases, simply moving your handheld away from the computer’s infrared port solves the problem.I want to synchronize my computer with more than one handheld.■If the computer running Palm Desktop software synchronizes with more than one handheld, each handheld must have a unique name. Assign a user name to your handheld the first time you perform a HotSync operation.■Please be aware that synchronizing more than one handheld with the same user name causes unpredictable results and, potentially, loss of your personal information.
Appendix B Frequently Asked Questions214Beaming ProblemsRecharging ProblemsI cannot beam data to another Palm OS handheld.■Confirm that your handheld and the other Palm OS handheld are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the two handhelds is clear of obstacles. Beaming distance to other Palm OS handhelds may be different.■ Move your handheld closer to the receiving handheld.When someone beams data to my handheld, I get a message telling me it is out of memory.■Your handheld requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiving a 30K application, you must have at least 60K free.■Perform a soft reset. See “Performing a soft reset” in Appendix A for more information.When I place my handheld in the cradle, the indicator light does not go on.■Confirm that your handheld is well seated in the cradle.■Confirm that your recharger cable is properly connected to the back of the cradle’s USB or serial port connector that plugs into your computer.■Confirm that your recharger is plugged into an AC outlet that has power.■If you have not used your handheld for a long period, such as an extended vacation, the battery may not contain enough charge to power the indicator light. After your handheld has recharged, the indicator light will function normally.
Password Problems215Password ProblemsTechnical SupportIf, after reviewing the sources listed at the beginning of this appendix, you cannot solve your problem, contact your regional technical support office by e-mail, phone, or fax. Before requesting support, please experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information:■The name and version of the operating system you are using■The actual error message or state you are experiencing■The steps you take to reproduce the problem■The version of handheld software you are using and available memoryTo find version and memory information:1. Tap the Applications icon . 2. Tap the Menu icon . 3. Tap App, and then tap Info.I forgot the password, and my handheld is not locked.■First, use the password hint to try and remember the password. If this does not help, or if you do not have a password hint, you can use Security to delete the password, but your handheld deletes all entries marked as private. However, if you perform a HotSync operation before you delete the password: the HotSync process backs up all entries, whether or not they are marked private. Then, you can follow these steps to restore your private entries:– Use the Palm Desktop software and the cradle or infrared communication to synchronize your data.– Tap Forgotten Password in Security to remove the password and delete all private records.–Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your handheld.I forgot the password and my handheld is locked.■First, use the password hint to try and remember the password. If this does not help, or if you do not have a password hint, you must perform a hard reset to continue using your handheld. See “Performing a hard reset” in Appendix A for more information.
Appendix B Frequently Asked Questions216NOTE Thousands of third-party add-on applications have been written for the Palm OS handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.4. Tap Version to see version numbers, and tap Size to see the amount of free memory in kilobytes.
217Product Regulatory InformationFCC StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:■Reorient or relocate the receiving antenna.■Increase the separation between the equipment and receiver.■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.■Consult the dealer or an experienced radio/TV technician for help.The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC rules.CAUTION Changes or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering Department. Changes or modifications made without written approval may void the user’s authority to operate this equipment.FCC RF Exposure InformationIn August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this product complies with the FCC guidelines and these international standards.Palm i705 Product FamilyTested to Comply With FCC StandardsFOR HOME OR OFFICE USEResponsible Party:Palm, Inc. 5470 Great America ParkwaySanta Clara, California 95052United States of America(408) 326-9000
Product Regulatory Information218Battery WarningDo not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations.Varning Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.Advarsel! Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.Varoitus Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.Advarsel Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.Waarschuwing! Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar inleveren als KCA.Uwaga
221IndexAABA (Address Book archive file) 28Accented charactersGraffiti writing 23Add-on applications 67–71Address Book*If Found Call* entry 75adding custom fields 77adding e-mail address from 128archive files (.aba) 28business card for beaming 26categorizing records 57conduit for synchronizing 151creating records 54, ??–75deleting records 55displaying category 77displaying data in the Address list 76finding records 60–61fonts 65menus 76notes for records 65opening 73overview 73private records 117sorting records 63Agenda (Date Book view) 99AlarmLED setting 178lists 66preset 101setting in Clock 86setting in Date Book 93setting in Note Pad 108sound 87, 101, 178, 205vibrate setting 178AlphabetGraffiti writing 20onscreen keyboard 14Application buttons 11, 47, 73, 89, 174ApplicationsAddress Book 73beaming 25–27Calculator 79categories 49Clock 85Date Book 89font style 66installing ??–71Launcher 47–??, 48, ??–50Memo Pad 103Note Pad 107opening 47plug-in 192preferences for 53removing 71security 111size in kilobytes 215To Do List 119version of 215viewing as icons 50viewing as list 50See also Add-on applicationsArchive filesimporting data from 28for main applications 28saving deleted records 56saving purged records 57Auto-off delay 177Autotext. See Graffiti ShortCutsBBacklight 11, 175Bar graph showing signal strength 35Batteryconserving power 177gauge 47life and use 197recycling 198warning 218–219Beaming
Index222information 25–27location of IR port 10pen stroke to activate 175problems with 214See also InfraredBold font for text 65Business card for beaming 26Buttons preferences 174CCalculatorbuttons explained 79–80memory 80overview 79recent calculations 79, 80Calibration 13, 176Call Waiting, disabling 164, 186Calling card, using in phone settings 165, 186Capital letters (Graffiti writing) 21Caring for the handheld 197Categoriesapplication 49assigning records to 57–58beaming 25–26creating 59default 57displaying 58, 77, 208merging 60renaming 59using in Applications Launcher 49Chain calculations 80Characters, Graffiti 18Check boxes 15Clearing Calculator entries 79Clipping. See Web clipping ApplicationsClockalarm 86alarm preferences 87display options 87menus 86opening 85, 86Combining categories 60Comma delimited files, importing data from 28Commandbuttons 15equivalents (Graffiti writing) 52toolbar 52Command stroke 27, 52, 63Compressing Day view 101Conduitsfor modem HotSync operations 165for synchronizing applications 209, 151–152, 200, 201for synchronizing applications, Macintosh 153Conflicting events 98Connectingservice templates 187to server or ISP 187Connectionpreferences 182selecting for network 184Continuous eventsdeleting from Date Book 56scheduling 95Contrast control 14Copyingnotes into other applications 107text 55Country default setting 176Cradleconnecting to computer 12for local HotSync operations 154, 160viewing data from 177CreatingAddress Book entries 74–75categories 49, 59custom fields in Address Book 77Date Book events 90notes for records 64records 54To Do List items 119Current date 208Current time 47Customfields in Address Book 77Cutting text 55Cycling through views 73, 89DData entry. See Entering dataDatedisplaying in Clock 87setting current 179, 208
Index223Date Bookadding Address Book data to records 62–63Agenda view 99alarm 93archive files (.dba) 28changing event time 93changing event to untimed 93conduit for synchronizing 151conflicting events 98continuous events 94–96creating records 54, 90–93Day view 96deleting records 55display options 101displaying current time 97end time for Day view 101fonts 65menus 100Month view 98notes for records 64–65opening 89overview 89private records 117purging records 56–57repeating events 56, 94–96scheduling events 90–93selecting dates 91start time for Day view 101Sunday or Monday to start week 176switching views 96untimed events 90, 92Week view 97, 177, 208DatesTo Do List record due 121–122Daydisplaying in Clock 87Day (Date Book view) 90, 101DBA (Date Book archive file) 28Decimal point 177Defaultcategories 57Deleteddata, saving in archive files 56Deletingapplications 71Desktop software 71filter 143Graffiti characters 20passwords 112records 55service templates 192text 55See also Purging recordsDesktop softwarelinking to external files 29removing 72saving deleted data to an archive file 56Digitizer 13, 176DNS (Domain Naming System) 189Double-booked events 98Draggingmemos into other applications 103stylus to activate features 175using the stylus 13EEditingrecords 54–55E-mailaddress 128composing 129filters for 142–144sending 44, ??–129E-mail addressesin Address Book 75, 76Entering data 17–??importing from other applications 28–30problems with 206using Note Pad 30using the computer keyboard 27using the onscreen keyboard 17Entries. See Address BookEuroin Graffiti writing 23in onscreen keyboard 18Events. See Date BookExclamation marks in To Do List 123Expansionadding hardware 12using cards 84Expansion Cardapplications 48copying applications 50formatting 84renaming 83External keyboard 31
Index224FFCC Statement 217Files, linking to external 29Filterscreating 142editing or deleting 143turning on or off 143Findingapplications, using Graffiti writing 48information in applications 60phone numbers 62–63using the Find application 61Fonts 65, 66Formats preferences 176Frequently asked questions (FAQs)wireless problems ??–207Frozen handheld 206GGames 178General preferences 173alarm LED setting 178alarm sounds 178alarm vibrate setting 178auto-off delay 177system sounds 178Glossary. See Graffiti ShortCutsGraffitiaccented characters 23alphabet 18, 20basic concepts 18capital letters 21Command stroke 52how to write characters 19menu commands 52moving the cursor 24numbers 22online Help 55, 174problems using 206punctuation marks 22ShortCuts for entering data 25, 195–196symbols 23tips 20writing area 10, 19Green indicator light 35HHard reset 199, 205Hardware add-ons 12HelpGraffiti 55online tips 15Hiding records 116History, in web clipping applications 43HotSyncbuttons preferences 175conduits for synchronizing applications 151–152, 200, 201conduits for synchronizing applications, Macintosh 153customizing 152, 153first-time operation 154–158, 169–171IR operation 158–161linking to external files 29local operation 148, 154, 210local operation on Macintosh 157modem operation 148, 161–166, 211–212modem settings 162network operation 166–169operations using cradle 160, 180operations using IR port 160, 181–182problems with 209–213problems with IR 212restoring data 200–201setting options 147–148using with another PIM 72IIconsalarm 93application 14, 50note 65online Tips 15Over-the-air 40repeating event 95Security 46Stop 41Idle timeout of ISP or server connection 188Importing data 28–30Informationsaving web clipping application 43–44web clipping Internet 36Infraredconnections 181
Index225HotSync operations 160, 181–182port 10, 158problems with IR HotSync operations 212requirements for computer 158Initialization string 182Installingapplications 67–71conduit to install applications 151International charactersGraffiti writing 23Internetreviewing queries 42–43submitting queries 41web clipping information from 36IP address 187, 189IR portSee also Beaming and InfraredIR. See InfraredIrCOMM 158, 181IrDA (Infrared Data Association) 158Items. See To Do List KKeyboardcomputer 27external 31onscreen 14, 17, 175LLED alarm 178Lettersfont style 66Graffiti 18, 20onscreen keyboard 17List, in Applications Launcher 50Locking the handheld with a password 113–115, 175, 194Login scripts 190–192Looking up Address Book datato add to other records 62–63scrolling in Address list 60Losthandheld, contact for 75records 208LotusOrganizer, importing data from 28MMacintosh 190Mailadding Address Book data to records 62Maintenance information 197Memo Padadding Address Book data to records 62–63archive files (.mpa) 28categorizing records 57conduit for synchronizing 151creating records 54deleting records 55, 95dragging memos into other applications 103fonts 65menus 80, 104opening 103overview 103private records 117reviewing memos 104sorting records 63, 208Memoryamount of free 215for beaming 214Calculator 80regaining 56, 205Memos. See Memo PadMenus 51–53, 206Address Book 76choosing 52command equivalents (Graffiti writing) 52command toolbar 53Date Book 86, 100Edit menu 54–55Memo Pad 80, 104, 109menu bar 14, 51Network Preferences 193To Do List 123MicrosoftOutlook, connecting to 209ModemHotSync operations via 161–166, 211–212initialization string 182Monday, to start week 177Month (Date Book view) 98, 101
Index226Moving the cursor (Graffiti writing) 24MPA (Memo Pad archive file) 28MultiMail Deluxesetting preferences for 144MultiMediaCardSee also Expansion CardMultiMediaCard 9NNetworkconnecting 187connection type 188HotSync operation 166–169idle timeout 188login scripts 190–192password 184phone settings 185preferences 182–194primary DNS 189secondary DNS 189selecting connection 184selecting service 183user name 183Note Padalarm 108copying notes into other applications 107entering data 30menus 109overview 107reviewing notes 108Notes, attaching to records 64–65Numbersdecimal point and thousands separator 177Graffiti writing 22onscreen keyboard 14, 17OOnscreen keyboard 17, 55pen stroke to open 175OpeningAddress Book 73applications 47Calculator 79Clock 85, 86Date Book 89Memo Pad 103Organizer (Lotus PIM) 28Outlook, connecting to 209Overlapping events 98Over-the-air icon 40, 46Owner preferences 194PPages (web clipping application)saving text of 43sending e-mail from 44Passwords 111–115changing 112creating 111deleting 112for network 184forgotten 115, 215Pastingnotes into other applications 107text 55Pen stroke, full-screen 174–175Peripheral hardware 12Phone Lookup 62–63Phone numbersselecting for Address list 76selecting types 75Phone settings for ISP or dial-in server 185–187Pick lists 15PIM (personal information manager)using HotSync Manager with 72Plug-in applications 192PortsIR on handheld 158Power button 11PPP 187PRC (application file extension) 68, 192PreferencesButtons 174choosing 53Connection 182cradle setting 177Digitizer 176Formats 176General 173, 177HotSync buttons 175Network 182–194Owner 194
Index227ShortCuts 195Web Clipping 45Preferences within applicationsweb clipping applications ??–45Primary DNS 189Prioritizing To Do List records 120, 123Private recordsdisplaying and creating 115–117, 208lost with forgotten password 115Profiles 169Protection. See Security applicationProxy server changes 45Punctuation marksGraffiti writing 22onscreen keyboard 17Purgingrecords 56–57See also DeletingRRadioturning on 33Range of times in Day view 101Receiving data. See Beaming informationReception 35Recharging the battery 177Recordsbeaming 25–26choosing categories 57creating 54Date Book 90defined 53deleting 55, 95displaying a category of 58editing 54–55fonts 65hiding private 111, 116lost 208masking private 111Memo Pad 103notes for 64–65number of 215private 115–117purging 56–57sorting 63–64To Do List 119unmasking individual 117Red indicator light 35–36Reminder lists 66Removingapplications 71Desktop software 71Renaming categories 59Repeating eventsdeleting from Date Book 56scheduling 95Rescheduling events 93Resetting handheldhard reset 199, 205location of reset button 12, 198soft reset 198Restoring dataMacintosh 201Reviewingstored web clippings 43web clippings and queries 42–43SSavingdata 48, 54, 56web clipping information 43Scheduling events 90–93Screenbacklight 11blank 205calibrating 13, 176caring for 197touching with your finger 11Scrollbar 15button 11SD card 9See also Expansion CardSearching. See FindingSecondary DNS 189Secure Digital card 9See also Expansion CardSecurity 111–115changing password 112deleting password 112displaying owner’s name 194forgotten password 115private records 115–117setting a password hint 111unmasking individual records 117Security application
Index228wireless transactions 46Security icon 46Selectingdate for event 91phone numbers in Address Book 75text 55Sendingdata. See Beaming informationSending e-mailentering address 128Serialport 148, 150, 151, 162, 163Serviceselecting for network 183templates 187, 192Settings. See PreferencesShortCutsbacking up 151managing 195–196menu commands 52predefined 25using 25Soft reset 198Sortingapplications 49records 63–64, 208Sounds. See Alarm and System soundsStarting applications 47Stop icon 41Stylusdragging with 13pen stroke to activate a feature 174tapping with 12Sunday, to start week 177Symbolsin Graffiti writing 23Systemconduit 151sounds 178TTab delimited files, importing data from 28Tapping 12TCP/IP 182, 193TDA (To Do List archive file) 28Technical Support 203, 215Textcopying 55cutting 55entry. See Entering datafiles, importing data from 28, 29fonts for 65saving web clipping 43selecting all 55Thousands separator 177Timealarm setting 93format 176setting current 179setting event 90start and end for Date Book Day view 101Tips, online 15To Do Listadding Address Book data to records 62–63archive files (.tda) 28categorizing records 57, 123checking off items 120completed items 122completion date 122conduit for synchronizing 151creating records 54, 119deleting records 55, 95due date 121–122, 123fonts 65menus 123notes for records 64–65overview 119prioritizing records 120, 123private records 117purging records 56–57, 122sorting records 63Today. See Current dateTransmitting data. See Beaming informationTroubleshooting 212Turning off handheldautomatically 177pen stroke for 175problems with 205Turning on handhelddisplaying owner’s name 194power button 11problems with 205Turning radio on/off 33
Index229UUndoing actions 55Uninstalling Desktop software 71Universal connector 12, 180Unresponsive handheld 206Untimed events 90, 92, 93, 94User namefor ISP 183identifying handheld 194User profiles 169VVCal 28VCard 28Vibrate alarm 178ViewsWeb Clipping Preferences 45WWeb clipping applicationsaccessing 38described 36preferences screen 45saving information from 43–44working with 45Web Clipping preferences 173Web clippingsdefining 36example of 41–42reviewing 42–43Week (Date Book view) 97–98, 177, 208Wireless button 33Wireless securityfor transactions 46Wireless servicese-mail 44problems with 207Wireless transactions protection 46Writing area 10Writing. See Entering data
Index230

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