Printronix ADMP2 RFID Printer User Manual PTX QSG SL5R T5R 178423C

Printronix Inc RFID Printer PTX QSG SL5R T5R 178423C

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Users Manual 3

Quick Setup GuideSL5000r and T5000rRFID Smart Label and Thermal Printers™™

This Quick Setup Guide contains aCD-ROM with the following materials:•The User’s Manual•Programmer’s Reference Manuals •Useful utility programsThe CD-ROM is in a plastic pocket in the back cover.Save this guide. If you move or pack the printer in the future, you will need to follow the instructions in this guide.NOTICE

Software License AgreementCAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.Definitions.“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.License.1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.2. Restrictions.a. To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.b. You agree not to duplicate or copy the Software Product.c. You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix, Inc.d. You may not modify or prepare derivative works of the Software Product.e. You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.f. You agree to keep confidential and use your best efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.Limited Software Product WarrantyPrintronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.RemedyYour exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.Disclaimer of Warranties and Limitation of Remedies1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free.Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.5. California law governs this Agreement.Termination of License AgreementThis License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.U.S. Government Restricted RightsUse, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).Acknowledgement of Terms and ConditionsYOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Communication NoticesThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.Unauthorized changes or modifications could void the user’s authority to operate the equipment.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Any change or modification to this product voids the user’s authority to operate it per FCC Part 15 Subpart A Section 15.21 regulations.CAUTION: This product should be positioned so that personnel in the area for prolonged periods may safely remain at least 3.4 cm (1.34 in) from the readers antenna surface in an uncontrolled environment. See FCC OET Bulletin 56 “Hazards of radio frequency and electromagnetic fields.”This product contains an intentional radiator with the following parameters: Operating Frequency: 902 to 928 MHzTypical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1)Maximum RF Power: 1 Watt under abnormal conditionsCanadaThis Class B digital apparatus complies with Canadian ICES-003 and RSS 210.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.This device has been designed to operate with the antennas listed below, and having a maximum gain of –18 dBi. Antennas not included in this list or having a gain greater than –18 dBi dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.Tested To Comply With FCC StandardsPrintronix SL5000r and T5000rFOR HOME OR OFFICE USE

CE Notice (European Union)Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the following technical standards:•EN 300 220-1 (2000), Electromagnetic Compatibility and Radio Spectrum Matters; Short Range Devices; Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to 500 mW.•EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment.”•EN 50082-1: 1992 — “Electromagnetic compatibility—Generic immunity standard Part 1: Residential, commercial, and light industry.”•EN 60950 — “Safety of Information Technology Equipment.”This printer is a Class B product for use in a typical Class B domestic environment.CE SymbolDeclaration Of ConformityManufacturer: Printronix, Inc.14600 Myford Rd.Irvine, CA 92623 U.S.A.declares that the product:Product Type: Information Technology Equipment, PrinterEquipment Class: Commercial and Light IndustrialModel Numbers: T5204r, T5304r, SL5204r, SL5304r, 5504-R40 with optional suffixesConfiguration: serial, parallel, coax, twinax, external LAN, Ethernet, Wireless Ethernet, RFIDconforms to the following standards:Safety: EN 60950-1: 2001, First EditionEMC: ETSI EN 301 489-1ETSI EN 301 489-3ETSI EN300 220 V1.3.1 Sec. 8.1, 8.2, 8.6, 8.7, 8.9EN 55022: 1998 +A1 Class BEN 55024: 1998EN 61000-4-2EN 61000-4-3EN 61000-4-4EN 61000-4-5EN 61000-4-6EN 61000-4-8EN 61000-4-11EN 61000-3-2: 2000EN 61000-3-3: 1995 +A1and complies with:The Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC.

TaiwanLithium Battery WarningThe controller board contains a lithium battery sealed inside the real-time clock chip. Do not disassemble the chip to replace the battery. Do not dispose of the chip by incineration. Failure to comply may cause the battery to explode. Contact your local waste agency for the correct disposal procedure.Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.COPYRIGHT © 2005 PRINTRONIX, INC. All rights reserved.Trademark AcknowledgementsPrintronix and PGL are registered trademarks of Printronix, Inc.SL5000r and T5000r are trademarks of Printronix, Inc.

Table of Contents10Cleaning ..............................................................................54Exterior..........................................................................54Interior ...........................................................................54General Cleaning ..........................................................54Cleaning The Printhead, Platen Roller,And Media Sensors.......................................................54Repacking The Printer.........................................................58Contact Information .............................................................60Printronix Customer Support Center.............................60Printronix Supplies Department ....................................60Corporate Offices ..........................................................61For More Information ...........................................................61

Unpacking And Installing The Printer12Removing The Internal Packing MaterialRemove the tape strips and foam pads from the printer as indicated below. (The top lid of the shipping carton also displays these instructions.)NOTE: Save the foam pads for repacking the printer.Tape Strip (2)Foam Pad (2)Foam PadFoam PadabcOpen

Installation13Installation1. Place the printer on a flat level surface that allows easy access to all sides of the printer.CAUTIONNever operate the printer on its side or upside down.2. Make sure the printer power switch is in the Off (O) position.WARNINGFailure to properly ground the printer may result in electric shock to the operator.In compliance with international safety standards, this printer has been equipped with a three-pronged power cord. Do not use adapter plugs or remove the grounding prong from the cable plug. If an extension cord is required, ensure that a three-wire cable with a properly grounded plug is used.3. Attach the AC power cord to the AC power receptacle in the back of the printer.CAUTIONVerify the required voltage on the printer’s model number label on the back of the printer.4. Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.AC Power ReceptaclePower Switch

Controls And Indicators14Controls And IndicatorsPower SwitchThe power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (On) position. When you first power on the printer, a series of initialization messages appears on the Liquid Crystal Display (LCD) on the control panel. To remove power, place the power switch in the O (Off) position.Control PanelThe control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). These are described in the following tables.Liquid CrystalDisplay (LCD)Online StatusIndicatorJob In ProcessIndicator

Control Panel15Status And Display IndicatorsIndicator Description Function in Online ModeFunction in Offline ModeFunction in Menu ModeOnline Status Indicates when the printer is online, offline, or when there is a fault condition.Stays lit when the printer is online, ready to print, and accept data from the host.Flashes during a fault condition.Off when the printer is offline.Flashes during a fault condition.Off.Flashes during a fault condition.Liquid Crystal Display (LCD)A backlighted liquid crystal display with two rows of 16 characters each.Displays “ONLINE,” the interface type, and emulation in use.During a fault condition, displays the specific fault message and the corrective action.Displays “OFFLINE.”During a fault condition, displays the specific fault message and the corrective action.Displays “OFFLINE” and a main menu, submenu, or option.During a fault condition, displays the specific fault message and the corrective action.Job In ProcessIndicates when the printer is receiving or processing data.Flashes when receiving data.Stays lit when data has been processed and is waiting to be printed.Off when no data is being received or when no data remains in the buffer.Flashes when receiving data.Stays lit when data has been processed and is waiting to be printed.Off when no data is being received or when no data remains in the buffer.None

Controls And Indicators16Control Panel KeysButton Description Function in Online ModeFunction in Offline ModeFunction in Menu ModePAUSE KeyToggles the printer between Online and Offline modes.Sets printer to Offline mode.Sets printer to Online mode. Sets printer to Offline mode.JOB SELECT Key None Displays the name and number of the last loaded configuration and allows you to load the factory and/or pre-stored printer configurations.Scrolls left through main menus.Decrements option values within submenus. –DECREMENT Key inMenu modeFEED KeyUP Key in Menu modeAdvances the media one label length.Advances the media one label length.Scrolls the current menu selection one level up.TEST PRINT KeyPressing the ↵ (ENTER) key with a Diagnostic Test displayed initiates the test. Pressing ↵ again terminates the test.None Scrolls through the Test Print patterns. Scrolls right through main menus.Increments option values within submenus.+INCREMENT Key inMenu mode

Control Panel17Control Panel Keys (cont.)Button Description Function in Online ModeFunction in Offline ModeFunction in Menu ModeCANCEL KeyWhen the CANCEL key is enabled, pressing it will clear all data in the printer buffer and prevent printing of that data.Note: The default = Disable.However, when the Coax/Twinax Interface option is installed, the default = Enable.DOWN Key in Menu modeNone Clears all data in the printer data buffer when enabled.Scrolls the current menu selection one level down.MENU Key Takes the printer Offline and selects the Menu mode.Selects the Menu mode.Scrolls between main menu selections.ENTER KeyPressing the ↵ (ENTER) key in Menu mode selects the displayed option or value. An asterisk then appears next to the option or value indicating it has been selected. Note: If the ENTER key is locked, “ENTER SWITCH LOCKED” displays on the LCD for one second. Press the ↓ (DOWN) and ↵ (ENTER) keys at the same time to unlock the ENTER key.None None Selects the current menu value and displays an asterisk (*) next to the value.

Loading Media And Ribbon18Loading Media And RibbonIMPORTANTPrintronix recommends using the supplied roll of 100 labels to set up and verify printer operation. If you have an SL5000r, this will avoid expending the more expensive smart labels for this task.CAUTIONDO NOT TOUCH the printhead or the electronic components under the printhead assembly.CAUTIONDo not close the pivoting deck without label stock installed between the printhead and the platen, because debris on the platen may damage the printhead.

Loading Roll Media19Loading Roll MediaIMPORTANTIf you are using direct thermal mode, clean the printhead, platen roller, and upper and lower media sensors every time you change the media. See “Cleaning” on page 54.1. Slide the media hanger guide outward to the end of the media hanger, and flip it up into the horizontal position (as shown).2. Open the pivoting deck by rotating the deck lock lever fully clockwise.Media HangerMedia Hanger GuideDeck Lock LeverPivotingDeck

Loading Media And Ribbon203. Slide the media width guide close to the outside end of the media damper.4. Slide the supplied media roll onto and towards the back of the media hanger.5. Place the media hanger guide under the media hanger and against the lower part of the label core at a 45 degree angle (as shown). This position provides the required tension for a new label roll and the desired drag for a partial label roll.Media RollMedia Hanger GuideMedia HangerMedia Width GuideMedia Damper

Loading Roll Media216. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.Media and Ribbon Loading InstructionsMediaPrintheadPlatenMedia Damper

Loading Media And Ribbon227. Verify that the left edge of the media is against the fixed guide on the bottom of the media damper.8. Push the media width guide in until it is flush with the outer edge of the media.9. Check the horizontal position of the lower media sensor (located under the media guard) and the upper media sensor (shown on page 27). (See “Positioning The Media Sensors” on page 28.)MediaGuardLowerMedia SensorFixed GuideMedia Damper Media Width Guide

Loading Roll Media2310. Align the left (inside) edge of the media with the notch located in the left front edge of the tear bar.11. Close the printhead by pressing down on the pivoting deck and rotating the deck lock lever fully counterclockwise.12. Power on the printer (place the power switch in the | position).Notch Media (left edge) Deck Lock LeverPivotingDeck

Loading Media And Ribbon24Loading RibbonIMPORTANTClean the printhead, platen roller, and upper and lower media sensors every time you change the ribbon. See “Cleaning” on page 54.1. Install the ribbon take-up core on the ribbon take-up spindle.NOTE: The first ribbon take-up core comes with the printer. Thereafter, use the core from the old (used up) ribbon.2. Slide the ribbon roll onto the ribbon supply spindle until it stops against the spindle flange.3. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.Ribbon RollRibbonSupply SpindleDeck Lock LeverPivotingDeckRibbonTake-Up CoreSpindleFlangeRibbonTake-Up Spindle

Loading Ribbon254. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead.You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.MediaPrintheadRear Ribbon Guide RollerRibbon

Loading Media And Ribbon26IMPORTANTDo not attach the ribbon to the ribbon take-up spindle without a ribbon take-up core installed.5. Attach the ribbon to the ribbon take-up core on the ribbontake-up spindle using the adhesive on the ribbon leader.6. Manually rotate the spindle clockwise until the clear leader has passed the printhead.7. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.RibbonTake-up SpindleRibbonTake-up CoreMedia and Ribbon Loading Instructions Deck Lock Lever

Printhead Pressure Adjustment27Printing AdjustmentsPrinthead Pressure AdjustmentAdjust the printhead pressure to the setting of 4.Printhead Pressure Block AdjustmentsLeft Pressure BlockManually adjust the left pressure block so its handle is aligned with the bold mark on the pressure block adjustment scale.Right Pressure BlockUse the right pressure block adjustment wheel to position the right pressure block with its pointer near the right edge of the media in use.Right Pressure Block Adjustment WheelRight Pressure Block PointerPressure Block Adjustment ScaleLeftPressureBlockLeftPressureBlockHandleRight Pressure Block Printhead Pressure Adjustment DialPrinthead Cover/Upper MediaSensorBold Mark

Printing Adjustments28Positioning The Media SensorsYour printer is equipped with upper and lower media sensors that detect the top-of-form position on media with label length indicators (black marks, gaps, notches, or holes). The media sensors also detect Paper Out conditions.Use the handles on the lower media sensor to horizontally position it so that the left edge of the sensor’s visible red LED is aligned under the left edge of the adhesive label of the installed media.The upper media sensor, located in the slot under the printhead cover (see figure on page 27), should be located directly over the lower media sensor.LowerMedia Sensor Handle (2)LowerMedia Sensor (left edge)Adhesive Label (left edge)

Positioning The Media Sensors29If you are using smart labels, the lower media sensor should not be placed in the path of media features that could cause false gap detection or paper out faults. Such features are dark pre-printing, rounded die cut label corners, and extraneous cut-outs.Avoid RoundedDie Cut LabelCornerPosition the lowermedia sensor in thegrey shaded area.Avoid Pre-PrintingFEED

Calibrating The Printer34To avoid this problem, increase the Threshold Range value to 60% or 70% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (page 30).NOTE: Any changes to Threshold Range will not take effect until you run an Auto Calibrate again.This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna as the gap (top-of-form).255191127063000Paper Out(110)Gap/Mark(072)Detected Amplitude of the AntennaDetected Amplitude of the Gap

Calibrating The Printer36To avoid this problem, increase the Threshold Range value to 60% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (page 30).NOTE: Any changes to Threshold Range will not take effect until you run an Auto Calibrate again.This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna or noise as the gap (top-of-form).255191127063000Paper Out(075)Gap/Mark(040)Detected Amplitude of the Antenna Detected Amplitude of the Gap

QUICK SETUP Menu38QUICK SETUP Menu(cont. on next page)QUICK SETUPPrint IntensityTransfer* DirectPrint Mode 2Paper Feed ShiftLabel WidthLabel LengthOrientation4.1, 6.6, or 8.5 inches* 3, 5Portrait* Landscape Inv. Portrait Inv. Landscape–3* –15 to 1500.1 to 8.5 inches 50.00 inches* 34 or 6 inches* 3, 5 00.1 to 99.0 inches 6–0.50 to X inches 4Run CalibrateAuto CalibrateVer Image ShiftHor Image Shift0.00 inches* 3–1.00 to 1.00 inches 0.00 inches* 3–1.00 to X inches 4Tear-Off Strip* Tear-Off Peel-Off CutMedia Handling ContinuousGap/Mark Sensor Disable* Mark Gap Advanced NotchAdvanced GapNotes:* = Default1 Maximum value depends on the width of the printer model and printhead.2 Does not appear for direct thermal only printers.3 You can change the unit value from inches to millimeters under Units (in MEDIA CONTROL) See the User’s Manual for information.4 Based on the current value setting for the Label Length menu, up to a maximum of 12.80 inches.5 Maximum value depends on the width of the printer model.6 Maximum value depends on model width and size of DRAM installed.6 ips* 1 to 10 ips 1Print Speed

QUICK SETUP Menu40QUICK SETUP Menu ItemsPrint IntensityThis menu item specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed.Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and bar code grades.The range is –15 through +15. The default is –3.Print SpeedThis menu item specifies the speed in inches per second (ips) at which the media passes through the printer while printing.The range is 2 through 10 ips (in increments of 1 ips).The default is 6 ips.NOTE: The maximum print speed varies based on maximum printer width and dot per inch (dpi) resolution of the printhead installed (203 or 300 dpi).Print ModeThis menu item specifies the type of printing to be done.•Transfer. Indicates thermal transfer printing (ribbon installed).•Direct. Indicates direct thermal printing (no ribbon) and requires special heat sensitive media.The default is Transfer, unless your printer is shipped as direct thermal only (no ribbon motors installed).NOTE: The Print Mode menu item does not appear for direct thermal only printers.

QUICK SETUP Menu Items41Media HandlingThis menu item specifies how the printer will handle the media (labels or tag stock).•Tear-Off Strip. Printer prints on the media and sends it out the front until the print buffer is empty, then positions the last label over the tear bar for removal.•Tear-Off. After each label is printed, the printer positions the label over the tear bar and waits for you to tear off the label before printing the next one (on-demand printing). A “Remove Label” message displays to remind you to remove the label before the next one can be printed.•Peel-Off. When the optional rewinder is installed, prints and peels die cut labels from the liner without assistance. The printer waits for you to remove the label before printing the next one (on-demand printing). The label liner is rewound on the internal rewinder. A “Remove Label” message displays to remind you to remove the label before the next one can be printed.•Cut. When the optional media cutter is installed, it automatically cuts media after each label is printed or can cut after a specified number of labels have been printed using a software cut command. It cuts continuous roll paper, labels, or tag stock.NOTE: The Cut option is hidden when RFID Reader is set to Enable in the RFID CONTROL menu.•Continuous. Printer prints on the media and sends it out the front.The default is Tear-Off Strip.

QUICK SETUP Menu42Paper Feed ShiftThis menu item represents the distance to advance a label (+ shift) or pull back (– shift) when the Tear-Off Strip, Tear-Off, Peel-Off, or Cut Media Handling option is enabled. The allowable range is –0.50 inches to the current Label Length value setting up to a maximum of 12.80 inches in 0.01 inch increments.The default is 0.00 inches.Label LengthIn most applications, the user-selected Label Length will match the physical label length. Physical label length is the actual label length of the media installed. Following is a list of different media types:•Die cut labels: measurable length of the removable label (leading edge to trailing edge). This does not include the liner material or gap.•Tag stock with notches or holes: measurable length from the trailing edge of one notch or hole to the trailing edge of the next notch or hole.•Tag stock with black marks on the underside: measurable length from the leading edge of one black mark to the leading edge of the next black mark.•Continuous media (no label length indicators): measurable length should be within + 1 to 2% of the Label Length value entered.Label WidthThis menu item specifies the label width. The allowable range in inches is 00.1 to the maximum print width of the printer. The allowable range in millimeters is 2.5 to the maximum width of the printer.Ver Image ShiftThis menu item specifies the amount to shift an image up (–) or down (+) for precise positioning on the label. The actual height of

QUICK SETUP Menu Items43the image is not affected by this parameter. The allowable range is –1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in 0.01 inch increments.The default value is 0.00 inches.Hor Image ShiftThis menu item specifies the amount to shift an image left (–) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is–1.00 to +1.00 inches in 0.01 inch increments.The default value is 0.00 inches.OrientationSpecifies the image orientation to be used when printing the label.•Portrait. The default. Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the leading edge of the media. The following example is viewed from the front of the printer.NOTE: Portrait orientation applies to PGL® and VGL emulations. This is regarded as Inverse Portrait using PPI/ZGL.4 inchesFEED6 inchesThe top edge of the image is parallel to the leading edge of the media.Leading Edge

QUICK SETUP Menu44•Landscape. Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is parallel to the left edge of the media. The following example is viewed from the front of the printer.NOTE: Landscape orientation applies to PGL and VGL emulations. This is regarded as Inverse Landscape using PPI/ZGL.•Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following example is viewed from the front of the printer.NOTE: Inverse Portrait orientation applies to PGL and VGL emulations. This is regarded as Portrait using PPI/ZGL.4 inchesFEED6 inchesThe top edge of the image is parallel to the left edge of the media.Leading Edge4 inchesFEED6 inchesThe top edge of the image is parallel to the trailing edge of the media.Leading EdgeTrailing Edge

QUICK SETUP Menu Items45•Inv. Landscape. Inverse Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is parallel to the right edge of the media. The following example is viewed from the front of the printer.NOTE: Inverse Landscape orientation applies to PGL and VGL emulations. This is regarded as Landscape using PPI/ZGL.4 inchesFEED6 inchesThe top edge of the image is parallel to the right edge of the media.Leading Edge

QUICK SETUP Menu48Validator Funct.This menu appears only if an online data validator (validator) option is installed.•Enabled. The printer commands the validator to begin scanning bar codes and to report errors. The counters increment while the validator is enabled.•Disabled.The printer will not command the validator to begin scanning bar codes and no errors will be reported. The counters will not increment while the validator is disabled.NOTE: If you save a configuration with the validator enabled, power down and power up, and the validator is not connected or not functioning, the error message “Validator not communicating” displays briefly. The Validator menu will not display.If the validator is installed, the default is Enable.Active IGP EmulThis function allows you to activate any resident IGP emulation listed in the menu. The default is IGP/PGL.There are two methods for selecting the desired emulation: directly from the printer menu or by sending a host command which will switch the emulation automatically (see the appropriate Programmer’s Reference Manual for details).Save Config.Allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.The default is 1.

QUICK SETUP Menu Items49Power-Up Config.You can specify the Factory configuration or any one of the eight possible saved configurations as the power-up configuration.The default is Factory.SMT: StatusThis menu appears only if an RFID encoder is installed. Refer to “Software Migration Tools (SMT)” in the RFID Labeling Reference Manual.•Disabled.The printer disables the use of the Software Migration Tools.•Enabled. The printer enables the use of the Software Migration Tools.SMT: Sel ToolsetThis menu appears only if an RFID encoder is installed. Refer to “Software Migration Tools (SMT)” in the RFID Labeling Reference Manual.•Toolset [1]. SMTs for PGL emulation.•Toolset [2]. SMTs for PPI/ZGL emulation.•Toolset [3] and Toolset [4]. Reserved for internal use and future design.SMT: Select ToolThis menu appears only if an RFID encoder is installed. Refer to “Software Migration Tools (SMT)” in the RFID Labeling Reference Manual.•EPC, GTIN, UPCA, EAN8, EAN13, and UCC128. SMTs displayed if Toolset [1] is selected under SMT: Sel Toolset.•zEPC, zGTIN, zUPCA, zEAN8, zEAN13, and zUCC128. SMTs displayed if Toolset [2] is selected under SMT: Sel Toolset.NOTE: Undocumented options are reserved for internal use and future design.

Saving The Configuration50Saving The ConfigurationAfter customizing your settings, save them as a configuration:1. Press the key to enter the QUICK SETUP menu.2. Press ↑ or ↓ until Save Config. / 1* displays.3. If necessary, press + or – until the desired configuration displays.4. Press ↵. Saving Configuration displays briefly.NOTE: You can specify a 15-character name for your configuration. See “Name Config (1-8)” in the User’s Manual.5. If necessary, set your newly saved configuration as the Power-Up configuration. See “Selecting The Power-Up Configuration” below.Auto Save ConfigurationIf you make any changes to the default configuration menu items, you will be prompted to save the changes to “Config #” when you place the printer online. “#” equals the next available unassigned configuration number. When prompted, press one of the following keys:•Enter. Saves to Config 1 or the next available Config, and becomes the power-up config.NOTE: If all eight Configs are assigned, you will be prompted to select which Config to overwrite.•Pause. Changes will be implemented but saved only temporarily until deliberately saved as a new configuration or until you power off the printer. All changes will be lost when you power off the printer....

QUICK SETUP Menu Items51Selecting The Power-Up ConfigurationTo have a saved configuration automatically loaded when you power up the printer, set the saved configuration as the Power-Up configuration:1. Press the key to enter the QUICK SETUP menu.2. Press ↑ or ↓ until Power-Up Config. / Factory* displays.3. Press + or – until the desired configuration displays.4. Press ↵. An asterisk (*) displays next to the selected configuration.Loading A Saved ConfigurationTo use a different configuration, load a saved configuration:1. Press the PAUSE key until OFFLINE displays.2. Press the JOB SELECT key until the desired configuration displays.3. Press ↵. Loading Saved / Configuration displays....

Printing A Configuration52Printing A ConfigurationWe recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer.To print a configuration:1. Press the key until PRINTER CONTROL displays.2. Press ↓ and ↵ together until ENTER SWITCH / UNLOCKED displays.3. Press ↑ until Admin User displays.4. Press → until Enable displays.5. Press ↵ to select it. An asterisk (*) appears next to Enable.6. Press until CONFIG. CONTROL displays.7. Press ↓ until Print Config. displays.8. Press + or – to cycle through the following printout options:Current*FactoryPower-UpAll1 to 8 (customized configurations)9. When the desired option displays, press ↵. The printer prints the specified configuration.NOTE: If the configuration you want to print has not been saved, CONFIG. DOES NOT EXIST/Save First displays momentarily.This message indicates that no configuration menu has been saved under the configuration value you have selected and therefore cannot be printed. You must either select another configuration to print or save a configuration to that configuration value first (see “Saving The Configuration” on page 50).......

QUICK SETUP Menu Items53Run A Barcode Demo TestIMPORTANTPrintronix recommends using the supplied roll of 100 labels to set up and verify printer operation. If you have an SL5000r, this will avoid expending the more expensive smart labels for this task.Before you send an actual print job, run a bar code demo test:1. Press the PAUSE key until OFFLINE displays.2. Press TEST PRINT until Printer Tests / Barcode Demo displays.3. Press ↵. The Barcode Demo test pattern will start and print two bar codes.4. Check the test pattern. If necessary, reposition the pressure blocks to obtain a uniform print quality. In most cases, you will need to adjust only the right pressure block.5. If desired, you can run additional printer tests, such as Grey, Grid, and Checkerboard. See step 1 above to start other tests.NOTE: These tests run continuously by default. Press ↵ to end the test.

Cleaning54CleaningDepending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, you should remove these residues by cleaning the printer periodically.ExteriorClean the exterior surfaces with a clean, lint-free cloth. If necessary, use a mild detergent or desktop cleaning solution.NOTE: Do not use abrasive cleaning agents or solvents.InteriorClean the interior of the printer by removing any dirt and lint with a soft-bristled, non-metallic brush. Use a vacuum cleaner to remove the residue.General CleaningPeriodically clean all rollers, guides, and assemblies. Use low pressure air to remove dust in the printer. Use isopropyl alcohol and a cotton swab to clean any areas where media dust, adhesives, etc. have accumulated.Cleaning The Printhead, Platen Roller, And Media SensorsNOTE: You do not need to turn off the printer before cleaning the printhead, platen roller, or media sensors.Printhead CleaningAs you use your printer, the printhead may become dirty which can result in poor print quality. Clean the printhead each time you install new ribbon (thermal transfer print mode) or install new media

Cleaning The Printhead, Platen Roller, And Media Sensors55(direct thermal print mode). Clean the printhead with the cleaning pen supplied with the printer.By keeping your printhead clean, you will help maintain its life.Platen Roller CleaningMedia dust and adhesive residue on the platen roller can degrade print quality and cause voids in your label image. Clean the platen roller at the same time as the printhead.Use a small amount of isopropyl alcohol on a cloth to clean the platen roller. With the pivoting deck up the platen roller can be rotated forward by hand to access and clean its entire surface area.Media Sensor CleaningThe upper and lower media sensors should be cleaned to ensure reliable TOF and Paper Out sensing. Clean the media sensors at the same time as the printhead.The upper media sensor (located in the horizontal slot of the printhead cover) can be wiped clean using a soft cloth. The lower media sensor, easily seen by its visible red light, is located in the horizontal slot of the media guard. Remove media dust by vacuuming or blowing air across the lens cover.Media Damper CleaningThe media damper and media width guide (see figure on page 20) can begin to collect adhesive and paper dust residue that can prevent proper guiding of labels.Use a small amount of isopropyl alcohol on a cloth to remove label adhesive and dust from the underside of the media damper and its fixed (inbound) guide and from the adjustable (outbound) width guide.

Cleaning56Pivoting DeckPrintheadHeatingElementsDeck Lock LeverLower MediaSensor(with visiblered LED)Platen RollerPeel/Tear DoorASee page 57.Printhead Cover/Upper Media Sensor

Cleaning The Printhead, Platen Roller, And Media Sensors571. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.2. Gently rub the felt tip of the cleaning pen or a cotton swab with isopropyl alcohol across the printhead heating elements (light brown area).3. Allow the printhead to dry for one minute before reloading the media and ribbon.4. Clean the platen roller.5. Clean the upper and lower media sensors.AUpperMediaSensorPrinthead Heating ElementsFrom page 56.

Repacking The Printer58Repacking The PrinterCAUTIONFollow all of the repacking instructions carefully, otherwise the printer could be damaged during shipping.1. Remove all media and ribbon.2. Install the foam pads and tape the media cover to the base pan as shown on page 12.3. Rotate the printhead pressure adjustment dial fully counterclockwise to the MIN setting.4. Close the pivoting deck until the latches catch.CAUTIONDo not rotate the deck lock lever counterclockwise.Deck Lock LeverFoam PadPrinthead Pressure Adjustment DialMIN SettingPivoting Deck

Cleaning The Printhead, Platen Roller, And Media Sensors595. Pack the printer (taped in its bag) as shown (a).CAUTIONPack the printer with the media cover (window side) up.6. Pack the remaining items as shown (b), and tape the box flaps closed.7. Strap the box securely (straps not supplied) before shipping (c).Media Cover(window side)UpStraps (notsupplied)abc

Contact Information60Contact InformationPrintronix Customer Support CenterIMPORTANTPlease have the following information available prior to calling the Printronix Customer Support Center:•Model number•Serial number (located on the back of the printer)•Installed options (i.e., interface and host type if applicable to the problem)•Configuration printout (see “Printing A Configuration” on page 52)•Is the problem with a new install or an existing printer?•Description of the problem (be specific)•Good and bad samples that clearly show the problem (faxing of these samples may be required)Americas (714) 368-2686Europe, Middle East, and Africa (31) 24 6489 410Asia Pacific (65) 6548 4114http://www.printronix.com/public/servicessupport/default.aspxPrintronix Supplies DepartmentContact the Printronix Supplies Department for genuine Printronix supplies.Americas (800) 733-1900Europe, Middle East, and Africa (33) 1 46 25 1900Asia Pacific (65) 6548 4116or (65) 6548 4182http://www.printronix.com/public/supplies/default.aspx

Corporate Offices61Corporate OfficesPrintronix, Inc.14600 Myford RoadP.O. Box 19559Irvine, CA 92623-9559Phone: (714) 368-2300Fax: (714) 368-2600Printronix, Inc.Nederland BVP.O. Box 163, Nieuweweg 283NL-6600 Ad WijchenThe NetherlandsPhone: (31) 24 6489489Fax: (31) 24 6489499Printronix Schweiz GmbH42 Changi South Street 1Changi South Industrial EstateSingapore 486763Phone: (65) 6542 0110Fax: (65) 6546 1588Visit the Printronix web site at www.printronix.comFor More InformationThis Quick Setup Guide provides general information for use of your printer. Refer to the User’s Manual (located on the CD-ROM included with this book) for more detailed information including:•Other Configuration Menus•Interfaces•Diagnostics and Troubleshooting•Printer Options•Specifications•Glossary of Terms

For More Information62

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