Printronix AN2RFID Printer User Manual PTX QSG SL5000E 178371B

Printronix Inc Printer PTX QSG SL5000E 178371B

Users Manual

SL5000 eT M and T5000 eT M SR Smart LabelRFID PrinterQuick Setup GuideThe Printronix SL5000 e and T5000 e SRSeries of Thermal Printers
This Quick Setup Guide contains a CD-ROM withthe following materials:• The User’s Manual• Programmer’s Reference Manuals• Useful utility programsThe CD-ROM is located in a plastic pocket in the back cover.Do not discard this guide. If you move or pack the printer in the future,you will need to follow the instructions in this guide.For technical assistance, contact yourDistributor/VAR/Reseller for service.For further assistance, contact the Printronix Customer Support Center.The Customer Support Center offers technical support with:• Installation• Configuration and Setup• Operation and Supplies Loading• Specifications of Proper Print Media and Ribbons• Answers to Post-Sales Service Support QuestionsPrintronix Customer Support Center contact information:Americas (714) 368-2686Europe, Middle East, and Africa (31) 24 6489 410Asia Pacific (65) 6548 4114Web site: http://www.printronix.com/public/servicessupport/default.aspxGenuine Printronix Supplies:Americas (800) 733-1900Europe, Middle East, and Africa (33) 1 46 25 1900Asia Pacific (65) 6548 4116 or (65) 6548 4182Web site: http://www.printronix.com/public/supplies/default.aspxOr visit the Printronix web site at www.printronix.com
The Printronix SL5000 e and T5000 e SRSeries of Thermal PrintersSmart Label RFID PrinterQuick Setup Guide
Software License AgreementCAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.Definitions.“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.License.1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.2. Restrictions.a. To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.b. You agree not to duplicate or copy the Software Product.c. You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix, Inc.d. You may not modify or prepare derivative works of the Software Product.e. You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.f. You agree to keep confidential and use your best efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.Limited Software Product WarrantyPrintronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.RemedyYour exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.Disclaimer of Warranties and Limitation of Remedies1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free.Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.
2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.5. California law governs this Agreement.Termination of License AgreementThis License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.U.S. Government Restricted RightsUse, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).Acknowledgement of Terms and ConditionsYOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.Communication NoticesThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Any change or modification to this product voids the user’s authority to operate it per FCC Part 15 Subpart A Section 15.21 regulations.CAUTION: This product should be positioned so that personnel in the area for prolonged periods may safely remain at least 23 cm (9 in) from the readers antenna surface in an uncontrolled environment. See FCC OET Bulletin 56 “Hazards of radio frequency and electromagnetic fields” and Bulletin 65 “Human exposure to radio frequency electromagnetic fields.”This product contains an intentional radiator with the following parameters: Operating Frequency: 902 to 928 MHzTypical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1)Maximum RF Power: 1 Watt under abnormal conditionsCanadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian ICES-003.Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe A est conform á norme NMB-003 du Canada.PrintronixSL5000e
Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.COPYRIGHT © 2004 PRINTRONIX, INC. All rights reserved.Trademark AcknowledgementsAlien and Alien Technology are registered trademarks of Alien Technology Corporation.Manhattan Associates is a registered trademark of Manhattan Associates, Inc.Printronix, PGL, and PrintNet are registered trademarks of Printronix, Inc.SL5000e and T5000e are trademarks of Printronix, Inc.Uniform Code Council is a registered trademark of Uniform Code Council, Inc.Zebra and ZPL are trademarks of Zebra Technologies Corporation.
91 RFID Smart Label ApplicationAnd Reference Notes.............................. 11Overview............................................................................. 11What To Expect When Running Your RFID Application..... 13Factors Affecting Smart Label Performance ................ 13Overstruck Smart Labels.............................................. 13Smart Label Characteristics ......................................... 14Transitioning From UCC/GTIN Applications UsingPrintronix Software Migration Tools (SMT)......................... 15How Printronix Makes It Easy ...................................... 15How It Works................................................................ 15How To Order More Smart Labels...................................... 16Printronix Professional Services ......................................... 16What We Can Do ......................................................... 16Contact Information ...................................................... 16Hardware/Infrastructure Considerations ............................. 17Useful Industry Web Links .................................................. 18Reference Material ....................................................... 182 Printer Setup ........................................... 19Unpacking And Installing The Printer ................................. 19Unpacking The Printer ................................................. 19Removing The Internal Packing Material ..................... 20Installation .................................................................... 21Controls And Indicators ...................................................... 22Power Switch ............................................................... 22Control Panel ............................................................... 22Loading Media And Ribbon ................................................ 26Loading Roll Media ...................................................... 27Loading Ribbon ............................................................ 32Printing Adjustments........................................................... 35Printhead Pressure Adjustment ................................... 35Printhead Pressure Block Adjustments........................ 35Table of Contents
Table of Contents10Positioning The Media Sensors ....................................36Running Auto Calibrate .......................................................37Configuring The Printer .......................................................38QUICK SETUP Menu ..........................................................39QUICK SETUP Menu Items..........................................40Saving The Configuration ....................................................50Run A Barcode Demo Test..................................................50Cleaning ..............................................................................51Exterior..........................................................................51Interior ...........................................................................51General Cleaning ..........................................................51Cleaning The Printhead, Platen Roller,And Media Sensors.......................................................52For More Information ...........................................................553 Smart Label Development....................... 57Overview..............................................................................57RFID CONTROL Menu........................................................58RFID CONTROL Submenus .........................................59Admin User Menu Items................................................62RFID PGL Commands.........................................................64Write Tag ......................................................................64Read Tag ......................................................................65EPC Programming Example .........................................66ASCII Programming Example .......................................67RFID PPI1 Commands ........................................................68Get Tag Unique ID ........................................................68Set Tag Type ................................................................68Read Tag ......................................................................69Write Tag ......................................................................70Host Verification ............................................................71EPC Programming Example .........................................72Software Migration Tools (SMT)..........................................73Tools List.......................................................................73Selecting The Tools ......................................................75Error Messages ...................................................................76Troubleshooting...................................................................77
111RFID Smart Label Application And Reference NotesOverviewThis manual covers the following products:•Printronix SL5000e DK Smart Label Developer's Kit•Printronix SL5000e MP Multi-protocol RFID printer, supporting Class 1 and Class 0/0+ RFID tags and labels•Printronix SL5000e C1 Class 1 RFID printer, supporting Class 1 RFID tags and labels•Printronix T5000e SR Smart Ready RFID printer, upgradeable with either:•SLMP-Kit Multi-protocol Smart Label Upgrade kit, supporting Class 1 and Class 0/0+ RFID tags and labels•SLC1-Kit Class 1 Smart Label Upgrade Kit, supporting Class 1 RFID tags and labels
Chapter 1 Overview12The Printronix SL5000e DK Smart Label Developer’s Kit contains:•SL5000e MP multiprotocol RFID printer•Integrated RFID UHF encoder supporting Class 1 andClass 0/0+ RFID tags and labels•Software Migration Tools that permit the seamless encoding of smart labels•Media starter kit (100 4 inch x 6 inch standard labels, 50 m 8500 thermal premium wax resin ribbon, and a printhead cleaning pen)•1000 Class 1 RFID smart labels•One 625 m thermal premium wax ribbon•Network interface card, which includes Printronix’s PrintNet® Enterprise, a remote network printer management software application.•Programming manuals (CD)•Smart Label Developer’s Quick Setup Guide (this manual)•Application and reference notes (this chapter)•Technical supportThe intent of the kit is to provide a complete environment for the printing and encoding of RFID smart labels right out of the box. Printronix has specifically designed this kit to help you fast track your RFID printer application through the use of a suite of Software Migration Tools (SMT).
Factors Affecting Smart Label Performance13What To Expect When Running Your RFID ApplicationFactors Affecting Smart Label PerformanceSmart labels are based on an EEPROM technology that requires some time to be programmed. You may notice this minor pause between labels. This time is necessary to better ensure consistent quality and improved reliability.When dealing with smart labels, it is possible that an occasional RFID tag may need to be written and verified more than once (retry) before being considered acceptable. In this event each retry time will be added to the inter-label pause.Static electricity can damage the smart labels. Open the media cover of the printer and touch an unpainted metal part of the printer before you handle smart labels. This will discharge any static electricity that may have built up on your hands.Overstruck Smart LabelsIf an RFID tag within a smart label is deemed unacceptable after execution of the defined number of retries, the following actions are performed:•If Error Handling is set to Overstrike (the default), the unacceptable smart label will print with a grid or error message over the label. If the Label Retry Count is greater than zero (the default is 10), the next smart label will be tried until the label retry count is exhausted.•If Error Handling is set to Stop, the printer will stop, give an error message, and discard the failing label data.•If Error Handling is set to None, the printer will continue to the next smart label with the next form and discard the failing label data.
Chapter 1 What To Expect When Running Your RFID Application14Smart Label CharacteristicsThe smart labels currently supported have the following characteristics:•UHF 915MHz radio frequency•EPC Class 1 tags – 64 data bits Read/Write•4 x 2, 4 x 4, 4 x 6, 4 x 8 inch label stock with either Alien® Squiggle or M-Tag inlays•3 x 3 inch Rafsec #313 Psychedelic•Number of labels per roll will vary depending on the label lengthNOTE: It is highly recommended that additional smart labels are purchased directly from Printronix to assure the highest level of performance and reliability. See “How To Order More Smart Labels” on page 16.
How Printronix Makes It Easy15Transitioning From UCC/GTIN Applications Using Printronix Software Migration Tools (SMT)It is likely that your software is already set up to create bar codes. You may have also spent a lot of time creating compliance label templates & integrating them into your system. The Smart Label Developer’s Kit Software Migration Tools will allow you to effortlessly transition from printing compliance labels to smart labels.How Printronix Makes It EasyIf you are printing bar codes now, you can print smart labels — no change to your host data stream or existing compliance templates is required.How It WorksA set of Software Migration Tools has been created to intercept the bar code data in the host data stream and copy the data to a smart label RFID tag according to a set of rules. Each tool has been designed for a specific end-use application. By simply selecting the desired Software Migration Tool from the printer’s control panel, you automatically enable the printer to create an RFID smart label from your existing software application even if it does not have the functionality to program RFID tags. The tools include:•GTIN: Copies the Global Trade Identification Number (GTIN) bar code data for case and pallet labels onto the smart label’s RFID tag.•EAN-8, EAN13, UPCA, and UCC128: These tools copy the data from their respective bar code symbologies to a smart label’s RFID tag. This enables the achievement of supply-chain efficiencies with RFID-ready trading partners while at the same time remaining compatible with those who are not.
Chapter 1 How To Order More Smart Labels16•EPC: This tool allows EPC data to be directly encoded into the smart label’s RFID tag. Simply have your existing software application write the desired EPC number to a Code 3 of 9 barcode. The printer will then write the EPC data to the RFID tag without printing the bar code.The existing toolset will meet the needs of many RFID early adopters. If you have a requirement for a Software Migration Tool not included in this kit, feel free to contact Printronix.To select and use the tools, see “Software Migration Tools (SMT)” on page 73.How To Order More Smart LabelsTo order more RFID smart labels, contact Printronix:(800) 733-1900www.printronix.comPrintronix Professional ServicesWhat We Can DoPrintronix can partner with you on your RFID pilot project to make your existing software applications RFID/smart label capable. We specialize in AutoID Consulting, compliance labeling, third party software integration, and label generation.Contact InformationPrintronix Customer Support Center(714) 368-2686Ask for Professional Services Support
Contact Information17Hardware/Infrastructure ConsiderationsOnce your smart labels have been applied to their target container or pallet you will need external readers to track them through your supply chain. Such readers are typically networked devices that are deployed at key points in the warehouse or distribution center to track incoming and outgoing packages. The readers are managed through a server for gathering and filtering all the RFID information. Readers may have multiple antennas to maximize read range and reliability.The readers you purchase must be compatible with the smart labels programmed by the printer. Specifically, they should be EPC Class 1 compliant. Fixed position readers and their antennas can be purchased from Alien Technology® (www.alientechnology.com). Handheld readers with integrated antennas can be purchased from AWID (www.awid.com).The data that are gathered by the reader servers must be managed for tracking and archiving purposes. Software applications that perform these tasks are available from companies such as Manhattan Associates® (www.manh.com).
Chapter 1 Useful Industry Web Links18Useful Industry Web LinksReference MaterialEPCglobal, Inc.www.epcglobalinc.orgAuto-ID Labswww.autoidlabs.orgUniform Code Council, Inc.®www.uc-council.orgRFID Journalwww.rfidjournal.comAlien Technology Corporationwww.alientechnology.comApplied Wireless Identifications Group, Inc.www.awid.com
192Printer SetupUnpacking And Installing The PrinterUnpacking The PrinterThe printer is shipped in a carton and protective bag. Keep all packing material in case shipping is required.CAUTIONAvoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer. The discharge of accumulated electrostatic energy can damage or destroy the printhead or electronic components used in this device.CAUTIONDo not place the printer on its backside during unpacking or handling, because damage to the printer interface connector may occur.
Chapter 2 Unpacking And Installing The Printer20Removing The Internal Packing MaterialRemove the tape strips and foam pads from the printer as indicated below. (The top lid of the shipping carton also displays these instructions.)Tape Strips (2)Foam Pads (2)Foam PadFoam PadABCUnlock
Installation21Installation1. Place the printer on a flat level surface that allows easy access to all sides of the printer.CAUTIONNever operate the printer on its side or upside down.2. Make sure the printer power switch is in the Off (O) position.WARNINGFailure to properly ground the printer may result in electric shock to the operator.In compliance with international safety standards, this printer has been equipped with a three-pronged power cord. Do not use adapter plugs or remove the grounding prong from the cable plug. If an extension cord is required, ensure that a three-wire cable with a properly grounded plug is used.3. Attach the AC power cord to the AC power receptacle in the back of the printer.CAUTIONVerify the required voltage on the printer’s model number label on the back of the printer.4. Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.AC Power ReceptaclePower Switch
Chapter 2 Controls And Indicators22Controls And IndicatorsPower SwitchThe power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (On) position. When you first power on the printer, a series of initialization messages appears on the Liquid Crystal Display (LCD) on the control panel. To remove power, place the power switch in the O (Off) position.Control PanelThe control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). These are described in the following tables.Liquid CrystalDisplay (LCD)Online StatusIndicatorJob In ProcessIndicator
Control Panel23Status And Display IndicatorsIndicator Description Function in Online ModeFunction in Offline ModeFunction in Menu ModeOnline Status Indicates when the printer is online, offline, or when there is a fault condition.Stays lit when the printer is online, ready to print, and accept data from the host.Flashes during a fault condition.Off when the printer is offline.Flashes during a fault condition.Off. Flashes during a fault condition.Liquid Crystal Display (LCD)A backlighted liquid crystal display with two rows of 16 characters each.Displays “ONLINE,” the interface type, and emulation in use.During a fault condition, displays the specific fault message and the corrective action.Displays “OFFLINE.”During a fault condition, displays the specific fault message and the corrective action.Displays “OFFLINE” and a main menu, submenu, or option.During a fault condition, displays the specific fault message and the corrective action.Job In ProcessIndicates when the printer is receiving or processing data.Flashes when receiving data.Stays lit when data has been processed and is waiting to be printed.Off when no data is being received or when no data remains in the buffer.Flashes when receiving data.Stays lit when data has been processed and is waiting to be printed.Off when no data is being received or when no data remains in the buffer.None
Chapter 2 Controls And Indicators24Control Panel KeysButton Description Function in Online ModeFunction in Offline ModeFunction in Menu ModePAUSE KeyToggles the printer between Online and Offline modes.Sets printer to Offline mode.Sets printer to Online mode. Sets printer to Offline mode.JOB SELECT Key None Displays the name and number of the last loaded configuration and allows you to load the factory and/or pre-stored printer configurations.Scrolls left through main menus.Decrements option values within submenus. –DECREMENT Key in Menu modeFEED KeyUP Key in Menu modeAdvances the media one label length.Advances the media one label length.Scrolls the current menu selection one level up.TEST PRINT KeyPressing the ↵ (ENTER) key with a Diagnostic Test displayed initiates the test. Pressing ↵ again terminates the test.None Scrolls through the Test Print patterns. Scrolls right through main menus.Increments option values within submenus.+INCREMENT Key in Menu mode
Control Panel25Control Panel Keys (cont.)Button Description Function in Online ModeFunction in Offline ModeFunction in Menu ModeCANCEL KeyWhen the CANCEL key is enabled, pressing it will clear all data in the printer buffer and prevent printing of that data. Note: The default = Disable. However, when the Coax/Twinax Interface option is installed, the default = Enable.DOWN Key in Menu modeNone Clears all data in the printer data buffer when enabled.Scrolls the current menu selection one level down.MENU Key Takes the printer Offline and selects the Menu mode.Selects the Menu mode.Scrolls between main menu selections.ENTER KeyPressing the ↵ (ENTER) key in Menu mode selects the displayed option or value. An asterisk then appears next to the option or value indicating it has been selected. Note: If the ENTER key is locked, “ENTER SWITCH LOCKED” displays on the LCD for one second. Press the (DOWN) and ↵ (ENTER) keys at the same time to unlock the ENTER key.None None Selects the current menu value and displays an asterisk (*) next to the value.
Chapter 2 Loading Media And Ribbon26Loading Media And RibbonIMPORTANTPrintronix recommends using the supplied starter roll of 100 labels to set up and verify printer operation. This will avoid expending the more expensive smart labels for this task.CAUTIONDO NOT TOUCH the printhead or the electronic components under the printhead assembly. CAUTIONDo not close the pivoting deck without label stock installed between the printhead and the platen, because debris on the platen may damage the printhead.
Loading Roll Media27Loading Roll MediaIMPORTANTIf you are using direct thermal mode, clean the printhead, platen roller, and upper and lower media sensors every time you change the media. See “Cleaning” on page 51.1. Slide the media hanger guide outward to the end of the media hanger, and flip it up into the horizontal position (as shown).2. Open the pivoting deck by rotating the deck lock lever fully clockwise.Media HangerMedia Hanger GuideDeck Lock LeverPivotingDeck
Chapter 2 Loading Media And Ribbon283. Slide the media width guide close to the outside end of the media damper.4. Slide the supplied starter media roll onto and towards the back of the media hanger.5. Place the media hanger guide under the media hanger and against the lower part of the label core at a 45 degree angle (as shown). This position provides the required tension for a new label roll and the desired drag for a partial label roll.Media RollMedia Hanger GuideMedia HangerMedia Width GuideMedia Damper
Loading Roll Media296. Thread the media under the media damper and then between the platen (rubber driver roller) and the printhead.You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.Media and Ribbon Loading InstructionsMedia DamperMediaPrintheadPlaten
Chapter 2 Loading Media And Ribbon307. Verify that the left edge of the media is against the fixed guide on the bottom of the media damper.8. Push the media width guide in until it is flush with the outer edge of the media.9. Check the horizontal position of the lower media sensor (located under the media guard) and the upper media sensor (shown on page 35). (See “Positioning The Media Sensors” on page 36.)MediaGuardLowerMedia SensorFixed GuideMedia Damper Media Width Guide
Loading Roll Media3110. Align the left (inside) edge of the media with the left straight edge of the platen (rubber drive roller).11. Close the printhead by pressing down on the pivoting deck and rotating the deck lock lever fully counterclockwise.12. Power on the printer (place the power switch in the | position).Platen (left edge)Media (left edge) Deck Lock LeverPivotingDeck
Chapter 2 Loading Media And Ribbon32Loading RibbonIMPORTANTClean the printhead, platen roller, and upper and lower media sensors every time you change the ribbon. See “Cleaning” on page 51.1. Install the ribbon take-up core on the ribbon take-up spindle.NOTE: The first ribbon take-up core comes with the printer. Thereafter, use the core from the old (used up) ribbon.2. Slide the ribbon roll onto the ribbon supply spindle until it stops against the spindle flange.3. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.Ribbon RollRibbonSupply SpindleDeck Lock LeverPivotingDeckRibbonTake-Up CoreSpindleFlangeRibbonTake-Up Spindle
Loading Ribbon334. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead.You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.MediaPrintheadRear Ribbon Guide RollerRibbon
Chapter 2 Loading Media And Ribbon345. Route the ribbon as illustrated on the media and ribbon loading instructions (or refer to the arrows on the printer frame).IMPORTANTDo not attach the ribbon to the ribbon take-up spindle without a ribbon take-up core installed.6. Attach the ribbon to the ribbon take-up core on the ribbontake-up spindle using the adhesive on the ribbon leader.7. Manually rotate the spindle clockwise until the clear leader has passed the printhead.8. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.RibbonTake-up SpindleRibbonTake-up CoreMedia and Ribbon Loading Instructions
Printhead Pressure Adjustment35Printing AdjustmentsPrinthead Pressure AdjustmentAdjust the printhead pressure to the setting of 4.Printhead Pressure Block AdjustmentsLeft Pressure BlockManually adjust the left pressure block so its handle is aligned with the bold mark on the pressure block adjustment scale.Right Pressure BlockUse the lead screw knob to position the right pressure block with its pointer near the right edge of the media in use.Lead Screw KnobRight Pressure Block PointerPressure Block Adjustment ScaleLeftPressureBlockLeftPressureBlockHandleRight Pressure Block Printhead Pressure Adjustment DialPrinthead Cover/Upper MediaSensorBold Mark
Chapter 2 Printing Adjustments36Positioning The Media SensorsYour printer is equipped with upper and lower media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). The media sensors also detect Paper Out conditions.Use the handles on the lower media sensor to horizontally position it so that the left edge of the sensor is aligned under the left edge of the adhesive label of the installed media. Slide the upper media sensor, located in the slot under the printhead cover (see figure on page 35), directly over the lower sensor.LowerMedia Sensor Handle (2)LowerMedia Sensor (left edge)Adhesive Label (left edge)
Positioning The Media Sensors37Running Auto CalibrateDue to manufacturing differences in media and ribbon, the media sensor may have difficulty distinguishing between the label and the liner (gap).To ensure proper operation, you must now run Auto Calibrate:1. Set the printer power switch to | (On). (For the location of the power switch and various panel keys, refer to “Controls And Indicators” on page 22.)2. Press the key to enter the QUICK SETUP menu.NOTE: For a complete description of the QUICK SETUP menu, see page 39.3. If necessary, press ↓ and ↵ at the same time to unlock the↵ key.4. Press ↑ or ↓ until Gap/Mark Sensor / Disable* displays.5. Press + or – until Gap displays.6. Press ↵. An asterisk (*) displays next to Gap.7. Press ↓ until Auto Calibrate/Run Calibrate displays.8. Press ↵. Media advances until it can accurately detect the label length indicators and then stops at the top-of-form position. The sensed distance value then displays for one second.9. Auto Calibrate is successful when the sensed distance value correctly matches that of the installed media. For the Gap option, the sensed distance value is the physical length of one label plus the length of one gap.10. If GAP NOT DETECTED or PAPER OUT displays, check the horizontal position of the media sensors (see “Positioning The Media Sensors” on page 36), press PAUSE, and run Auto Calibrate again.11. Press the PAUSE key to take the printer offline.12. Press the FEED key several times. Each time you press FEED, the media should advance one label length and stop....
Chapter 2 Configuring The Printer3813. Once the sensed distance value and performance is confirmed, save it to the desired configuration menu as described below before powering off the printer.Configuring The PrinterThe printer menu structure consists of main menus and menu items, and the options available for each menu item. Modifications to the menu items can be selected and saved using the control panel. See “Control Panel” on page 22 for information about control panel keys and navigating the menus.When you press the (Menu) key, the QUICK SETUP menu displays first. This menu lists the most frequently accessed menu options....
Positioning The Media Sensors39QUICK SETUP MenuQUICK SETUPPrint Intensity6 ips* 2 to 10 ips1Print SpeedPrint ModePaper Feed ShiftLabel WidthLabel LengthOrientationTransfer* Direct4.1, 6.6, or 8.5 inches* 2, 4Portrait* Landscape Inv. Portrait Inv. Landscape–3* –15 to 1500.1 to 8.5 inches40.00 inches* 24 or 6 inches* 2, 4 00.1 to 99.0 inches5–0.50 to X inches3Run CalibrateAuto CalibrateVer Image ShiftHor Image Shift0.00 inches* 2–1.00 to 1.00 inches 0.00 inches* 2–1.00 to X inches3Tear-Off Strip* Tear-Off Peel-Off CutMedia Handling ContinuousGap/Mark Sensor Disable* Mark Gap Advanced NotchAdvanced GapNotes:* = Default1 Maximum value depends on the width of the printer model and printhead.2 You can change the unit value from inches to millimeters under Units (in MEDIA CONTROL) Refer to the User’s Manual for information.3 Based on the current value setting for the Label Length menu, up to a maximum of 12.80 inches.4 Maximum value depends on the width of the printer model.5 Maximum value depends on model width and size of DRAM installed.(cont. on next page)1* 1 to 8Factory* 1 to 8Save Config.Power-Up Config.
Chapter 2 QUICK SETUP Menu40QUICK SETUP Menu ItemsPrint IntensityThis menu item specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed.Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and barcode grades.The range is –15 through +15:•In Transfer mode, the default is –3.•In Direct Thermal mode, the default is 0.QUICK SETUP(cont. from previous page)SMT: StatusToolset [1]* Toolset [1] to Toolset [4]SMT: Sel ToolsetDisabled* EnabledEPC1zEPC2, 3SMT: Select ToolNotes:* = Default.1 Appears only if Toolset [1] is selected underSMT: Sel Toolset.2 Appears only if Toolset [2] is selected underSMT: Sel Toolset.3 Undocumented options are reserved for internal use and future design.UPCA1zUPCA2, 3EAN81zEAN82, 3EAN131zEAN132, 3UCC1281zUCC1282, 3GTIN1zGTIN2, 3
QUICK SETUP Menu Items41Print SpeedThis menu item specifies the speed in inches per second (ips) at which the media passes through the printer while printing.The range is 2 through 10 ips (in increments of 1 ips).The default is 6 ips.NOTE: The maximum print speed varies based on maximum printer width and dot per inch (dpi) resolution of the printhead installed (203 or 300 dpi).Print ModeThis menu item specifies the type of printing to be done.•Transfer. Indicates Thermal Transfer printing (ribbon installed).•Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive media.The default is Transfer, unless your printer is shipped as direct thermal only (no ribbon motors installed).Media HandlingThis menu item specifies how the printer will handle the media (labels or tag stock).•Tear-Off Strip. Printer prints on the media and sends it out the front until the print buffer is empty, then positions the last label over the tear bar for removal.•Tear-Off. After each label is printed, the printer positions the label over the tear bar and waits for you to tear off the label before printing the next one (on-demand printing). A “Remove Label” message displays to remind you to remove the label before the next one can be printed.•Peel-Off. When the optional rewinder is installed, prints and peels die-cut labels from the liner without assistance. The printer waits for you to remove the label before printing the next one (on-demand printing). The label liner is rewound on the internal rewinder. A “Remove Label” message displays to
Chapter 2 QUICK SETUP Menu42remind you to remove the label before the next one can be printed.•Cut. When the optional media cutter is installed, it automatically cuts media after each label is printed or can cut after a specified number of labels have been printed using a software cut command. It cuts continuous roll paper, labels, or tag stock.NOTE: This option is hidden when RFID Reader is set to Enable in the RFID CONTROL menu.•Continuous. Printer prints on the media and sends it out the front.The default is Tear-Off Strip.Paper Feed ShiftThis menu item represents the distance to advance a label (+ shift) or pull back (– shift) when the Tear-Off Strip, Tear-Off, Peel-Off, or Cut Media Handling option is enabled. The allowable range is –0.50 inches to the current Label Length value setting up to a maximum of 12.80 inches in 0.01 inch increments.The default is 0.00 inches.Label LengthIn most applications, the user-selected Label Length will match the physical label length. Physical label length is the actual label length of the media installed. Following is a list of different media types:•Die-cut labels: measurable length of the removable label (leading edge to trailing edge). This does not include the liner material or gap.•Tag stock with notches or holes: measurable length from the trailing edge of one notch or hole to the trailing edge of the next notch or hole.•Tag stock with black marks on the underside: measurable length from the leading edge of one black mark to the leading edge of the next black mark.
QUICK SETUP Menu Items43•Continuous media (no label length indicators): measurable length should be within + 1 to 2% of the Label Length value entered.Label WidthThis menu item specifies the label width. The allowable range in inches is 00.1 to the maximum print width of the printer. The allowable range in millimeters is 2.5 to the maximum width of the printer.Ver Image ShiftThis menu item specifies the amount to shift an image up (–) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The allowable range is –1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in 0.01 inch increments.The default value is 0.00 inches.Hor Image ShiftThis menu item specifies the amount to shift an image left (–) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is–1.00 to +1.00 inches in 0.01 inch increments.The default value is 0.00 inches.
Chapter 2 QUICK SETUP Menu44OrientationSpecifies the image orientation to be used when printing the label.•Portrait. The default. Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the leading edge of the media. The following example is viewed from the front of the printer.NOTE: Portrait orientation applies to PGL and VGL emulations. This is regarded as Inverse Portrait using PPI1.4 inchesFEED6 inchesThe top edge of the image is parallel to the leading edge of the media.Leading Edge
QUICK SETUP Menu Items45•Landscape. Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is parallel to the left edge of the media. The following example is viewed from the front of the printer.NOTE: Landscape orientation applies to PGL and VGL emulations. This is regarded as Inverse Landscape using PPI1.•Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following example is viewed from the front of the printer.NOTE: Inverse Portrait orientation applies to PGL and VGL emulations. This is regarded as Portrait using PPI1.4 inchesFEED6 inchesThe top edge of the image is parallel to the left edge of the media.Leading Edge4 inchesFEED6 inchesThe top edge of the image is parallel to the trailing edge of the media.Leading EdgeTrailing Edge
Chapter 2 QUICK SETUP Menu46•Inv. Landscape. Inverse Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is parallel to the right edge of the media. The following example is viewed from the front of the printer.NOTE: Inverse Landscape orientation applies to PGL and VGL emulations. This is regarded as Landscape using PPI1.4 inchesFEED6 inchesThe top edge of the image is parallel to the right edge of the media.Leading Edge
QUICK SETUP Menu Items47Gap/Mark SensorSpecifies the sensor type needed for detecting the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks).•Disable. Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.NOTE: When you select Disable, the length of each label is based on the Label Length value entered.•Mark. Select when using media that has horizontal black marks located on the underside of the label liner or tag stock. The top-of-form position is the leading edge of the black mark.•Gap. Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background media. The top-of-form position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole).•Advanced Gap. Select when using media that has liner gaps between die cut labels with black background. The top-of-form position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole).•Advanced Notch. Select when using media with notches or holes that interrupt a black vertical line on the underside of the media. The top-of-form position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole).The default is Disable.
Chapter 2 QUICK SETUP Menu48Auto CalibrateThis feature is used to improve the sensitivity and reliability of the media sensor in detecting gaps, notches, holes, or black marks on the installed media, as well as a Paper Out condition.To initiate Auto Calibrate, scroll to the “Auto Calibrate” menu and press the ↵ key. The printer will advance media the distance needed to accurately detect the label length indicators, then stop at the top-of-form position and momentarily display the Sensed Distance. This process takes a few seconds and results in an update of the printer values.Auto Calibrate is completed successfully when the Sensed Distance displayed correctly matches that of the installed media. When you select Gap, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (one label + one gap). When you select Mark, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.Auto Calibrate supports label lengths up to 24 inches.Save Config.Allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer. The default is 1.
QUICK SETUP Menu Items49Power-Up Config.You can specify one of the eight configurations as the power-up configuration. The default is Factory.SMT: StatusSee “Software Migration Tools (SMT)” on page 73.•Disabled.The printer disables the use of the Software Migration Tools.•Enabled. The printer enables the use of the Software Migration Tools.SMT: Sel ToolsetSee “Software Migration Tools (SMT)” on page 73.•Toolset [1]. SMTs for PGL® emulation.•Toolset [2]. SMTs for PPI1 emulation.•Toolset [3] and Toolset [4]. Reserved for internal use and future design.SMT: Select ToolSee “Software Migration Tools (SMT)” on page 73.•EPC, GTIN, UPCA, EAN8, EAN13, and UCC128. SMTs displayed if Toolset [1] is selected under SMT: Sel Toolset.•zEPC, zGTIN, zUPCA, zEAN8, zEAN13, and zUCC128. SMTs displayed if Toolset [2] is selected under SMT: Sel Toolset.NOTE: Undocumented options are reserved for internal use and future design.
Chapter 2 Saving The Configuration50Saving The Configuration1. Press the key to enter the QUICK SETUP menu.2. Press ↑ or ↓ until Save Config./1* displays.3. Press ↵. Saving Configuration displays briefly.Run A Barcode Demo TestIMPORTANTPrintronix recommends using the supplied starter roll of 100 labels to set up and verify printer operation. This will avoid expending the more expensive smart labels for this task.Before you send an actual print job, run a barcode demo test:1. Press the PAUSE key until OFFLINE displays.2. Press TEST PRINT until Printer Tests/Barcode Demo displays.3. Press ↵. The Barcode Demo test pattern will start and print two barcodes.4. Check the test pattern. If necessary, reposition the pressure blocks to obtain a uniform print quality. In most cases, you will need to adjust only the right pressure block.5. If desired, you can run additional printer tests, such as Grey, Grid, and Checkerboard. See step 1 above to start other tests.NOTE: These tests run continuously by default. Press ↵ to end the test....
Exterior51CleaningDepending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, you should remove these residues by cleaning the printer periodically.ExteriorClean the exterior surfaces with a clean, lint-free cloth. If necessary, use a mild detergent or desktop cleaning solution.NOTE: Do not use abrasive cleaning agents or solvents.InteriorClean the interior of the printer by removing any dirt and lint with a soft-bristled, non-metallic brush. Use a vacuum cleaner to remove the residue.General CleaningPeriodically clean all rollers, guides, and assemblies. Use low pressure air to remove dust in the printer. Use isopropyl alcohol and a cotton swab to clean any areas where media dust, adhesives, etc. have accumulated.
Chapter 2 Cleaning52Cleaning The Printhead, Platen Roller, And Media SensorsNOTE: You do not need to turn off the printer before cleaning the printhead, platen roller, or media sensors.Printhead CleaningAs you use your printer, the printhead may become dirty which can result in poor print quality. Clean the printhead each time you install new ribbon (thermal transfer print mode) or install new media (direct thermal print mode). Clean the printhead with the cleaning pen supplied with the printer.By keeping your printhead clean, you will help maintain its life.Platen Roller CleaningMedia dust and adhesive residue on the platen roller can degrade print quality and cause voids in your label image. Clean the platen roller at the same time as the printhead.Use a small amount of isopropyl alcohol on the cloth or the cleaning pen supplied with your printer to clean the platen roller. With the pivoting deck up the platen roller can be rotated forward by hand to access and clean its entire surface area.Media Sensor CleaningThe upper and lower media sensors should be cleaned to ensure reliable TOF and Paper Out sensing. Clean the media sensors at the same time as the printhead.The upper media sensor (located in the horizontal slot of the printhead cover) can be wiped clean using a soft cloth. The lower media sensor, easily seen by its visible red light, is located in the horizontal slot of the media guard. Remove media dust by vacuuming or blowing air across the lens cover.
Cleaning The Printhead, Platen Roller, And Media Sensors53Pivoting DeckPrintheadHeatingElementsDeck Lock LeverPrinthead Cover/Upper Media Sensor(not visible)Lower MediaSensor(not visible)Platen RollerPeel/Tear DoorASee page 54.
Chapter 2 Cleaning541. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.2. Gently rub the felt tip of the cleaning pen or a cotton swab with isopropyl alcohol across the printhead heating elements (light brown area).3. Allow the printhead to dry for one minute before reloading the media and ribbon.4. Clean the platen roller.5. Clean the upper and lower media sensors.AUpperMediaSensorPrinthead Heating ElementsFrom page 53.
Cleaning The Printhead, Platen Roller, And Media Sensors55For More InformationThis chapter has provided general information for use of your printer. The next chapter provides information about the RFID encoder.Refer to the User’s Manual for more detailed information including:•Other Configuration Menus•Interfaces•Diagnostics and Troubleshooting•Printer Options•Specifications•Glossary of Terms
Chapter 2 For More Information56
573Smart Label DevelopmentOverviewThis chapter describes how to use the RFID encoder. The RFID encoder is designed to be transparent to the printer operation. It provides the capability of programming smart labels (with embedded RFID tags) while printing the label format. The smart labels are provided with the printer or purchased separately from Printronix.There are several ways to program RFID tags in smart labels:•Use the Software Migration Tools (SMT) to enable the printer to automatically create RFID commands from your existing bar code commands. These tools are described on page 73.•Incorporate RFID commands into new or existing Printronix PGL programs. Command details start on page 64.•Incorporate RFID commands into new or existing ZPL™ programs. By selecting the Printronix PPI1 emulation you can seamlessly upgrade from Zebra™ printers. Command details start on page 68.
Chapter 3 RFID CONTROL Menu58RFID CONTROL MenuAlien Squig 64*Tag TypeRFID CONTROLRFID ReaderStopError HandlingTag Write Cnt1Clear Tag StatFailed Tag Cnt1Overstrike* NoneEnable* DisableLabel RetryNotes:* = Default.Italicized items are available only when you enable Admin User in the PRINTER CONTROL menu.1 Display item only.10* 1 to 10RFID TestF/W-Version1Auto Retry2*1 to 9Precheck Tags1Disable* Enable(cont. on next page)Alien Squig 96 Alien M-TAG 64 Alien M-TAG 96RAF Omni 313 64 RAF Omni 313 96 Matrics X2020 96Max Retry Error Enable* DisableOverstrike Style Grid* Error Type MsgCustom TagDisable*Enable DuplicateCustom TagCustom Pwr Set5*1 to 20
RFID CONTROL Submenus59RFID CONTROL SubmenusRFID ReaderThis menu item enables or disables the RFID encoder. The default is Enable.Error HandlingThis menu item selects the error handling mode for RFID failures.The default is Overstrike.In Overstrike mode, each failed label prints with the Overstrike pattern and the form retries on a new label until the Label Retry count is exhausted. At this time, the error message “RFID Error: Check Media” displays. The failed label will not reprint.In None mode, no specific action is taken when a tag fails to be programmed.In Stop mode, when a tag fails to be programmed, the printer will halt and display the error message “RFID Error: Check Media.” The label is discarded and reprinting of the label (if desired) must be initiated from the host. When the error is cleared, the label with the failed tag moves forward until the next label is in position to be printed.Custom Tag Len8*8 to 32RFID CONTROL(cont. from previous page)Notes:* = Default.Italicized items are available only when you enable Admin User in the PRINTER CONTROL menu.Custom Tag ClassClass 1*Class 0 Class 0+
Chapter 3 RFID CONTROL Menu60Label RetryNOTE: Label Retry only applies when the Error Handling mode is set to Overstrike.This menu item selects the number of label retries that the RFID encoder will attempt before declaring a fault. This may indicate a problem with the RFID encoder, the antenna assembly, the printer setup, or the label stock. The default is 10.Max Retry ErrorThis menu item enables or disables the Max Retry Error menu item. If it is set to Disable, errors are not declared and the print content for the current label is discarded. The default is Enable.Tag Write CntThis menu item displays on the control panel’s LCD the number of tags written since the last Clear Tag Stat operation has been initiated. (See “Clear Tag Stat” below.)Failed Tag CntThis menu item displays on the control panel’s LCD the number of failed tag write attempts since the last Clear Tag Stat operation has been initiated. (See “Clear Tag Stat” below.)Clear Tag StatThis menu item clears the Tag Write Cnt and Failed Tag Cnt menu items.F/W-VersionThis menu item displays on the control panel’s LCD the reader firmware version.
RFID CONTROL Submenus61Precheck TagsWhen this menu item is set to Enable, the RFID encoder checks the tags for a pre-programmed quality code. If the code is absent, the tag immediately fails and the selected Error Handling mode is performed (Overstrike, None, or Stop). The default is Disable.Overstrike StyleThis menu item selects the style of the overstrike pattern. The default is Grid.When it is set to Grid, a grid pattern prints when it overstrikes. When it is set to Error Type Msg, an error message prints that indicates which error occurred (see Table 1).NOTE: The x in the error messages represents a number code that identifies the area in the printer software where the failure occurred.Table 1. Printed Overstrike Error MessagesError Message ExplanationTa g R /W E r r xCheck mediaThe printer software attempted to write to or read from the RFID tag, but the RFID encoder indicated that the tag could not be written to or read from.Tag Comm Err xCheck cableThe printer software temporarily lost communication with the RFID encoder, or communication between the printer software and the RFID encoder was not synchronized and had to be forced.Precheck Fail xCheck mediaThis failure occurs only when the Precheck Tags menu item is set to Enable. It indicates that the RFID tag was automatically failed since it did not contain the correct pre-programmed quality code.
Chapter 3 RFID CONTROL Menu62Admin User Menu ItemsTo see these menu items, set Admin User to Enable in the PRINTER CONTROL menu. (Refer to the User’s Manual.)IMPORTANTAdmin User menu items should only be used for troubleshooting.Tag TypeThis menu item selects the tag type in use. The default is Alien Squig 64. Other classes may be added in the future.IMPORTANTIf you have a T5000e printer, do not use Alien M-TAG 64, Alien M-TAG 96, or Matrics X2020 96. Only a T5000e SR or SL5000e printer can program these tag types properly.RFID Test (This Test Reads A Tag)This menu item reads the tag in range of the internal RFID antenna and reports the tag data to the debug port and momentarily displays it on the control panel’s LCD. It is primarily intended for development verification by checking that the system is working.Auto RetryThis menu item selects the number of automatic (internal) retries that the RFID encoder will attempt on the same tag before declaring a tag error and performing the Error Handling mode selected (Overstrike, Stop, or None). The default is 2.Custom TagThis menu item enables or disables the Custom Pwr Set, Custom Tag Len, and Custom Tag Class menu items (custom tag menus). The default is Disable.The custom tag menus allow the RFID encoder to work with tag types that are not listed in the Tag Type menu item.NOTE: Printronix cannot guarantee the performance of tag types not certified by Printronix.
Admin User Menu Items63When Custom Tag is set to Disable, the settings in the custom tag menus are ignored by the RFID encoder.When it is set to Enable, the RFID encoder uses the settings in the custom tag menus, which must be set to match the characteristics of the custom tag.When it is set to Duplicate, the settings of the selected Tag Type menu item are copied into the custom tag menus.Custom Pwr SetNOTE: To enable this menu item, set Custom Tag to Enable.This menu item selects the power level to be used in the RFID encoder. 1 is the lowest power level setting, and 20 is the highest. The default is 5.Custom Tag LenNOTE: To enable this menu item, set Custom Tag to Enable.This menu item selects the number of bytes in the tag.The default is 8.Custom Tag ClassNOTE: To enable this menu item, set Custom Tag to Enable.This menu item selects the class of the custom tag. Class 1 and Class 0+ tags are read/write. Class 0 tags are read only.The default is Class 1.
Chapter 3 RFID PGL Commands64RFID PGL CommandsWrite TagPurpose To program non-incremental data into an RFID tag (embedded in the smart label).MODE CREATEFormatRFWRITE;[HEX;][EPCm;][RFn;L;][LOCK;]ATp;[(D)datafield(D)]RFWRITE; The RFID Write Tag command.HEX; Optional parameter to indicate that the text in datafield is in hexadecimal format and that it will be converted to binary format.EPCm; Optional parameter to indicate that the data in datafield should be converted to an EPC number. When this parameter is used, the HEX option is automatically enabled and the data field is limited to a maximum of 14 digits. The AT parameter is ignored. The tag is then programmed as follows:Bits 0 to 1 are programmed with the EPC value 0 to 3, specified in m.Bits 2 to 57 are programmed with the hexadecimal characters in the data field (14 maximum). If the data field has less than 14 hexadecimal characters, zeros are assumed for the remaining digits.Bits 58 to 63 are set to zero.RFn;L; Optional parameter to indicate that this field has dynamic data. Replace n with a number ranging from 1 to 512 to identify the field number of this RFWRITE field. Replace L with the length of the dynamic data string. If this option is used, the
Read Tag65datafield is ignored, and dynamic data must be entered via the RF command in the EXECUTE mode. The length of the dynamic data must be equal to L.LOCK; Optional parameter to write-protect the data. Currently not supported.ATp;p specifies the decimal start position where data will be written to the tag. Subsequent bits will be shifted and previous bits are nulled.(D) Delimiter designating the start and end of static data for the RFWRITE field. Replace (D) with any printable character, except the SFCC and “/” (the slash character).datafieldThe static data of the RFWRITE field.NOTE: RFWRITE fields are not expandable in VDUP and/or HDUP sections.Read TagRead Tag is not a command, but an element of the ALPHA and BARCODE commands. See “Alphanumerics” and “Bar Codes” in the IGP/PGL Programmer’s Reference Manual for more information.Purpose Embed RFID data into an ALPHA or BARCODE data field.Format <RDI>position,length[,format];<RDI> The RFID Data Indicator character, as defined by the RFREAD parameter in the ALPHA or BARCODE commands. See the ALPHA and/or BARCODE command description for details.positionThe decimal number that specifies the starting position of the data inside the transponder.
Chapter 3 RFID PGL Commands66lengthThe decimal number that specifies the length of the data to be read.formatReplace the optional format parameter with any non-zero number to convert the data to hexadecimal format.EPC Programming ExampleThis programming example shows reading and writing dynamic EPC data to a tag.~CREATE;HEX;431//Create a form named HEX.RFWRITE;HEX;RF3;16;AT1;//Write Tag with data from dynamic RFID element 3.//Length of data is 16, format is HEX.ALPHA//The following ALPHA element is defined below.//It will be used to print the contents of the tag.RFREAD@;AF1;16;10;10;0;0//Read Tag Indicator character is “@”. Incorporate read//data into Dynamic ALPHA field number 1. Length of//ALPHA field is 16 characters. Place ALPHA field at//dot position (10,10) on the form.STOP//Terminate the ALPHA element definition.END~EXECUTE;HEX//Execute the form with dynamic data.~RF3;“68656C6C6F746167”//Dynamic data (in HEX) for Tag Write is//“68656C6C6F746167”.~AF1;*@1,16,1;*//Print the data in AF1.~NORMAL
ASCII Programming Example67ASCII Programming ExampleThis programming example shows reading and writing dynamic ASCII data to a tag.~CREATE;READTAG//Create a form named READTAG.RFWRITE;RF3;8;AT1;//Write Tag with data from dynamic RFID element 3.//Length of data is 8.ALPHA//The following ALPHA element is defined below.//It will print the contents of the tag.RFREAD@;AF1;8;10;10;0;0//Read Tag Indicator character is “@”. Incorporate read//data into Dynamic ALPHA field number 1. Length of//ALPHA field is 8 characters. Place ALPHA field at dot//position (10,10) on the form.STOP//Terminate the ALPHA element definition.END~EXECUTE;READTAG~RF3;“hellotag”//Dynamic data for Tag Write is “hellotag”.~AF1;*@1,8;*//Execute READTAG form with dynamic and RFID data//from the first eight bytes in the Tag.~NORMAL
Chapter 3 RFID PPI1 Commands68RFID PPI1 CommandsGet Tag Unique IDPurpose Read the unique identification number of the RFID tag (embedded in the smart label).Format ^RI x^RI Get Tag Unique ID command.xThe field number to which the data will be assigned. The default is 0, and other acceptable values range from 1 to 9999.CommentsThe PPI1 only supports Alien Technology Class 1a tags, which do not have the unique identification numbers. Therefore, the PPI1 absorbs this command.Set Tag TypePurpose Select the type of the RFID tag (embedded in the smart label).Format ^RS x^RS Set Tag Type command.xNumber assigned to the type of the tag. The default is 0, and other acceptable values range from 1 to 9999.CommentsThe PPI1 only supports Alien Technology Class 1a tags. There are no alternative choices. Therefore, the PPI1 absorbs this command.
Read Tag69Read TagPurpose This command allows data from the RFID tag (embedded in the smart label) to merge into any previously defined dynamic data field. It is equivalent to the Field Number command (^FN) except that the data come from the RFID tag.Format ^RT x, start, length, hex, retries, motion, reserved^RT Read Tag command.xSpecified Field Number. The default is 0. The acceptable value range is 1 to 9999.startLocation where data will be read from the RFID tag. The PPI1 only supports Alien Technology Class 1a tags, which have only one 8–byte block. Therefore, start will be set to 0, regardless of the specified value.lengthThe number of blocks to be read from the RFID tag. The PPI1 only supports Alien Technology Class 1a tags, which have only one 8–byte block. Therefore, length will be set to 1, regardless of the specified value.hexThis flag indicates whether the data, after being read from the RFID tag, should be translated into hexadecimal format. The default is 0, meaning the data will not be translated. The other acceptable value is 1, meaning the data will be translated into hexadecimal format.retriesThe number of automatic attempts to read data from the tag if previous reads failed. The PPI1 absorbs the number and uses the value on the control panel’s LCD.
Chapter 3 RFID PPI1 Commands70motionSet this flag to 1 to read data from the tag without moving the label. The printer may adjust the label position while it reads data from the tag, but this adjustment will reverse before any subsequent normal label movement. Even if this flag is set to 1, other commands (i.e., alpha or barcode) may move the label.reservedThis is a reserved flag. The PPI1 absorbs this number.CommentsThis command is only executed by the demand for data from any dynamic field. The PPI1 absorbs this command if there are no demands for the data.Write TagPurpose This command programs data into an RFID tag (embedded in the smart label).Format ^WT start, retries, motion, protect, reserved^WT Write Tag command.startStarting block location where data will be programmed into the RFID tag. The PPI1 only supports Alien Technology Class 1a tags, which have only one 8–byte block. Therefore, start will be set to 0, regardless of the specified value.retriesThe number of automatic attempts to write data into the tag if previous writes failed. The PPI1 absorbs the number and uses the value on the control panel’s LCD.motionSet this flag to 1 to program data into the tag without moving the label. The printer may adjust the label position while it writes data into the tag, but this adjustment will reverse before any subsequent normal label movement.
Host Verification71Even if this flag is set to 1, other commands (i.e., alpha or barcode) may move the label.protectThis flag indicates whether the data should be protected from being overwritten later. The default is 0, meaning the data are not protected. Other acceptable values are 1 to 255, meaning the data are protected using this number as the LOCK password.reservedThis is a reserved flag. The PPI1 absorbs this number.Host VerificationPurpose This command sends back the data in a ^FN (Field Number) field to the host.Format ^HVx,y<ASCII>^HV Host Verification command.xSpecified Field Number. The default is 0. The acceptable value range is 0 to 9999.yNumber of characters to be returned. The default is 8. The acceptable value range is 0 to 256.<ASCII> Header (in uppercase ASCII characters). The default is None. The acceptable value range is 0 to 256 characters.Example of Use^XA^WT0^FDHELLOTAG^FS^RT3,0,1,1^FS^FO100,100^A0N,60^FN3^FS^HV3,16,TAGNO = ^FS^XZExample of ResponseTAGNO = 48454C4C4F544147
Chapter 3 RFID PPI1 Commands72EPC Programming Example^XA//Begin ZPL form.^WT0^FH^FD_68_65_6C_6C_6F_74_61_67^FS//Write Tag with data = “68656C6C6F746167”//(hex format).^RT1,0,1,1^FS//Read Tag into data element 1, 16 characters long//(hex format).^FO100,100^A0N,60^FN1^FS//Print data in element 1.^XZ//End and print label.
Tools List73Software Migration Tools (SMT)There are SMTs for six separate end-use applications supporting both PGL and PPI1 datastreams for a total of 12 tools. Each tool intercepts bar code data in a host datastream and copies the data to an RFID tag (embedded in a smart label) according to a set of rules as defined below. SMTs assume that only one bar code of the type being processed is present. In the event that there is more than one of a given type of barcode present, only the first is processed.Bar code information encoded as dynamic data is supported. To avoid ambiguity, where bar code data is provided in the form of dynamic data, the RFID tag will be encoded with only the contents of the first variable bar code field. It is your responsibility to ensure that the first variable bar code is the desired bar code.Tools List•GTIN: According to Uniform Code Council standards there are two permissible bar codes on standard case labels: UCC-128 and Interleaved Two of Five (ITF14). These are the typical bar code carriers for the GTIN (Global Trade Identification Number). This tool copies data from either an ITF14, or from a UCC-128 barcode with an Application Identifier of 01 (which indicates an SCC-14) to an RFID tag. If barcode checksum data is included in your datastream, it will be encoded onto the tag. If your datastream requests the printer to calculate the bar code checksum, it will not be encoded onto the tag. In the case of the UCC bar code, the (01) application identifier is not written to the tag. Data written to the RFID tag is right justified and zero padded.•UCC128: Copies data from a UCC-128 bar code with an application identifier (AI) in the range of 90-99 to an RFID tag. These AI’s are reserved for internal applications. The AI is not written to the RFID tag. Data written to the RFID tag is right justified and zero padded. Checksum data calculated by the printer is not encoded onto the tag. Bar code data beyond the 16th digit is truncated without an error message.
Chapter 3 Software Migration Tools (SMT)74•EAN8: Copies data from an EAN8 bar code to an RFID tag. EAN 8+2 and EAN 8+5 variants are both supported. Data written to the RFID tag is right justified and zero padded. Checksum data calculated by the printer is not encoded onto the RFID tag.•EAN13: Copies data from an EAN13 bar code to an RFID tag. EAN 13+2 is also supported but EAN 13+5 variant is not supported. Data written to the RFID tag is right justified and zero padded. Checksum data calculated by the printer is not encoded onto the RFID tag.•UPC-A: Copies data from a UPC-A, UPC-A+2 or UPC-A+5 bar code to an RFID tag. Data written to the RFID tag is right justified and zero padded. Checksum data calculated by the printer is not encoded onto the RFID tag.•EPC: This tool allows EPC data carried by a Code 3 of 9 bar code to be encoded onto an RFID tag. Data beyond the 16th digit is not allowable for an EPC and is truncated. Data must be numeric only.•zGTIN, zEPC, zUCC-128, zEAN8, zEAN13,and zUPC-A: These are all PPI1 emulation specific tools identical in function to those of their corresponding names above.NOTE: Dynamic data is variable data entered into specific locations on each form definition. Each time the form prints, a single command enters new data into those locations supplied in the datastream after form definition has been completed.
Selecting The Tools75Selecting The Tools1. Press until QUICK SETUP displays.2. If necessary, press ↓ and ↵ at the same time to unlock the↵ key.3. Press ↓ until SMT: Sel Toolset displays.4. Press ↓ until Toolset [1] (PGL emulation) or Toolset [2] (PPI1 emulation) displays.5. Press ↵ to select it.6. Press ↓ until SMT: Select Tool displays.7. Press ↓ until the desired tool displays.8. Press ↵ to select it.9. Press ↓ and ↵ at the same time to lock the ↵ key, then press PAUSE to take the printer offline.10. Press PAUSE again to put the printer online....
Chapter 3 Error Messages76Error MessagesThe RFID encoder can detect a number of errors. When one of these errors occurs, the RFID encoder alerts the printer to perform the currently selected error action (see “Error Handling” on page 59) and display the appropriate error message on the control panel’s LCD (see Table 2).Table 2. Control Panel Error MessagesError Message Explanation SolutionRFID MAX RETRYCheck SystemError Handling = Overstrike in the RFID CONTROL menu, and the Label Retry count has been exhausted.Press PAUSE to clear the message.See “Troubleshooting” on page 77.RFID Comm ErrCheck CableRFID error: communication cannot be established with the RFID encoder. Reader will be set to Disable in the RFID CONTROL menu and the previous port settings restored.Press PAUSE to clear the message.See “Troubleshooting” on page 77.RFID TAG FAILEDCheck MediaError Handling = Stop in the RFID CONTROL menu, and the RFID encoder could not read the RFID tag.Press PAUSE to clear the message.See “Troubleshooting” on page 77.
77TroubleshootingIf you are having trouble with the RFID encoder, consult Table 3 for a list of symptoms and possible solutions.Table 3. Troubleshooting the RFID EncoderSymptom SolutionNo communication between the printer and the reader1. Make sure the serial interface adapter and the serial cable are plugged into the printer. See “Installation” on page 21.2. Make sure Reader = Enable in the RFID CONTROL menu.3. Use the RFID Test option in the RFID CONTROL menu (Admin User enabled) to read and display the current RFID tag content. RFID tags usually contain a valid entry due to the pre-test process. See “RFID Test (This Test Reads A Tag)” on page 62.Tag failed 1. The label could be misaligned. Perform the Auto Calibrate procedure to ensure the label is at top-of-form. Refer to “Running Auto Calibrate” in the Quick Setup Guide.2. Make sure the media are smart labels with RFID tags located in the correct position.3. The RFID tag could be defective. Try another tag.4. Make sure the application does not send too few or too many digits to the RFID tag.Inconsistent results Make sure the media is loaded correctly and passes smoothly over the antenna. Refer to “Loading Media And Ribbon” in the Quick Setup Guide.
Chapter 3 Troubleshooting78The RFID encoder works, but it does not meet expectationsMake sure that both Error Handling and Label Retry are set to desired values in the RFID CONTROL menu.Table 3. Troubleshooting the RFID EncoderSymptom Solution
79AAuto Calibrateoption, 48running, 37Auto Retry, 62BBarcode demo test, 50CCharacteristics, smart labels, 14Cleaningexterior, 51general, 51interior, 51media sensor, 52platen roller, 52printhead, 52Clear Tag Stat, 60Configuration, saving, 50Configuring the printer, 38Control panel, 22Control panel error messages, 76Custom Pwr Set, 63Custom Tag, 62Custom Tag Class, 63Custom Tag Len, 63EEPC programming examplePGL, 66PPI1 (ZPL), 72Error Handling, 59Error messages, control panelRFID Comm Err / Check cable, 76RFID MAX RETRY / Check System, 76RFID TAG FAILED / Check Media, 76Error messages, printed overstrikePrecheck Fail x / Check media, 61Tag Comm Err x / Check cable, 61Tag R/W Err x / Check media, 61FFailed Tag Cnt, 60For more information, 55F/W-Version, 60GGap/Mark Sensor option, 47Get Tag Unique ID PPI1 commandcode, 68HHor Image Shift option, 43IIndustry web links, 18Index
Index80JJob In Process indicator, 22LLabel Length option, 42Label Retry, 60Label Width option, 43LCD, 22Liquid Crystal Display (LCD), 22Loadingribbon, 32roll media, 27MMax Retry Error, 60Media Handling option, 41Media sensorscleaning, 52positioning, 36Media, roll, 27OOnline Status indicator, 22Ordering smart labels, 16Orientation option, 44Overstrike Style, 61Overstruck smart labels, 13Overview, smart label development, 57PPaper Feed Shift option, 42PGL commands, 64Platen Roller, cleaning, 52Positioning the media sensor, 36Power switch, 22Power-Up Config. option, 49PPI1 commands, 68Precheck Fail x / Check media, 61PreCheck Tags, 61Print Intensity option, 40Print Mode option, 41Print Speed option, 41Printed overstrike error messages, 61Printerinstallation, 21unpacking, 19Printhead pressure block adjustments, 35Printhead, cleaning, 52Printing adjustments, 35Programming examplePGL, 66PPI1 (ZPL), 72QQUICK SETUPmenu, 39menu items, 40RRead Tag PGL command code, 65Read Tag PPI1 command code, 69Reading a tagRead Tag PGL command code, 65Read Tag PPI1 command code, 69RFID Test, 62RFID Comm Err / Check cable, 76RFID CONTROLmenu, 58submenus, 59RFID encoder, 57RFID MAX RETRY / Check System, 76RFID PGL commands, 64
Index81RFID PPI1 commands, 68RFID Reader, 59RFID TAG FAILED / Check Media, 76RFID tagsSee Smart labelsRFID Test, 62Ribbon, loading, 32Roll media, 27Run a barcode demo test, 50Running auto calibrate, 37SSave Config. option, 48Saving the configuration, 50Selecting the Software Migration Tools (SMT), 75Set Tag Type PPI1 command code, 68Smart labels, 57characteristics, 14development overview, 57ordering, 16overstruck smart labels, 13performance, 13readingSee Reading a tagSMTSel Toolset option, 49Select Tool option, 49Status option, 49Software Migration Tools (SMT), 73introduction, 15selecting, 75tools list, 73TTag Comm Err x / Check cable, 61Tag R/W Err x / Check media, 61Tag Type, 62Tag Write Cnt, 60Tags, RFIDSee Smart labelsTroubleshooting, 77UUnpacking the printer, 19VVer Image Shift option, 43WWeb links, 18Write Tag PGL command code, 64Write Tag PPI1 command code, 70
Index82
For technical assistance, contact yourDistributor/VAR/Reseller for service.For further assistance, contact the Printronix Customer Support Center.Printronix Customer Support CenterAmericas (714) 368-2686Europe, Middle East, and Africa (31) 24 6489 410Asia Pacific (65) 6548 4114Web site: http://www.printronix.com/public/servicessupport/default.aspxPrintronix Supplier CenterAmericas (800) 733-1900Europe, Middle East, and Africa (33) 1 46 25 1900Asia Pacific (65) 6548 4116 or (65) 6548 4182Web site: http://www.printronix.com/public/supplies/default.aspxPrintronix, Inc.14600 Myford RoadP.O. Box 19559Irvine, CA 92623-9559Phone: (714) 368-2300Fax: (714) 368-2600Printronix Schweiz Gmbh42 Changi South Street 1Changi South IndustrialEstate Singapore 486763Phone: (65) 6542 0110Fax: (65) 6543 0220Printronix, Inc.Nederland BVP.O. Box 163 Nieuweweg 283NI-6600 Ad WijchenThe NetherlandsPhone: (31) 24 6489 489Fax: (31) 24 6489 499Or visit the Printronix web site at www.printronix.com178371-001B*178371-001*

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