Returnstar Interactive Technology Group IQTOUCH IQTouch User Manual

Returnstar Interactive Technology Group Co., Ltd IQTouch

User manual

IQTOUCH J SERIES USER MANUAL
Contents Notices .................................................................................................................................................. 2 Ports an Buttons ................................................................................................................................... 3 Remote Control .................................................................................................................................... 4 Basic Operations ................................................................................................................................... 5 Pull-up Menu ......................................................................................................................................... 6 Device Connections .............................................................................................................................. 6 System Settings .................................................................................................................................... 9 Wifi setting ........................................................................................................................................... 9 Troubleshooting ................................................................................................................................. 10 1/10
Notices Thanks for purchasing our IQ product. This product has been tested before shipping, but incorrect using may lead to fire hazard. For safety, please read these instructions completely before using the equipment. - Be strictly adhered to all instructions when operating the product, whichhas dangerous high voltage inside the product. - Only use attachments/accessories specified by the manufacturer. Safety Instructions: - Protect the power cord from being tread upon or pinched otherwise it may cause hazard. - Please keep your hands dry when unplug the power cord from the outlet. - Keep the device away from over-heated, over-cooled or damp environment, and don’t place the device under direct sunshine. - Holes on the casing are designed for ventilation and heat dissipation. To gain fully ventilation, please always keep at least 10cm clearance between the wall and equipment. - Please do not install the product in embedded facility unless there is good ventilated device. - Please place this product on flat ground to prevent from falling and damaging. - Operate your device only from the type of power source indicated on the marking label. Thisdevice only works for AC 220~240v - Do not overload power outlets and extension cords because this can result in a risk of fire orelectric shock. - Unplug this device from the power outlet and ask qualified technician under the following conditions: - The power cord is damaged or abrasion. - Fall from high place or case damage. - Foreign stuff or liquid fall into the machine - Unusual sound, smell etc. - Abnormal phenomenon during using.Machine fails to work after operating by instruction. - Replacement parts When replacement parts are required, make sure that the replacement parts specified by the manufacturer that have the same characteristics withprevious one. - Transit When a cart is used for product transit, please pay attention to protect the screen panel. Avoid damage from falling down caused by over-brake and over-force. - Cleaning Unplug your machine before cleaning.Do not use liquid or chemical cleaners. A damp clothis suggested to clean the exterior of your machine.The screen panel must be cleaned with soft wet cloth and alcohol, solvents, or ammonia liquid isbanned. - Environment The screen image quality may become poor when the device is removed from low to high temperature environment or screen face to the air-conditioner.Be sure to make the fog evaporated before using. 2/10
Ports an Buttons Control Buttons on Front Control buttons on frame No. Buttons Functions 1 Power on/Standby Hold to power on/off Short press toenter energy saving mode 2 Input Select different input source 3 Menu Enter into main menu 4 Vol-/Vol+ Control soundvolume 5 CH-/CH+ Select TVchannel Select the function under pop-out OSD Menu 6 OK Confirm yourselection 7 Reset Pressing this button for 3 seconds to restore touch system when it fails towork Ports on front ① Connect external USB storage device ② Connect external USB storage device ① ② Ports on side/rear ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ 1. RJ45 8. VGA -AUDIO 2. RS232 9. HDMI 3. SPDIF 10. USB 4. MICROPHONE 11. USB3.0 5. VGA-AUDIO OUTPUT 12. TF Card 6. VGA OUTPUT 13. RF 7. VGA 14. USB –TOUCHCONTROL ① ② ③ ④ ⑤ ⑥ ⑦ Front Port 3/10
Remote Control Remote Control No. Buttons Functions 1 Power on/off 2 Mute the sound 3 0~9 Input digit/ “space” in OPS mode 4 Alt+Tab Change window in OPS mode 5 Alt+F4 Close window in OPS mode 6 Start menu in OPS mode 7 Right button in OPS mode 8 Up/down/left/right button 9 Active touch TV application in OPS mode 10 Esc/Exit Stop current operation or exit menu 11 PgUp/PgDn Next/ Previous page in OPS mode 12 VOL-/VOL+ Control sound volume 13 CH-/CH+ Select TV channel 14 INPUT Select different input source 15 MENU Open/Close menu 16 RESET Restore system 17 Open/close backlight 18 PC OPS computer shortcut 19 VGA VGA mode shortcut 20 HDMI HDMI mode shortcut 21 MEDIA Multi-media mode shortcut 22 DISPLAY Show program info. 23 P.MODE Select picture mode 24 SLEEP Sleep timing shutdown 25 S.MODE Select sound mode 26 F1/ Correspond to computer buttons F1-F12 27 F2/ 28 F3/ 29 F4 30 F5/ 31 F6/ 32 F7/ 33 F8 34 F9 35 F10 36 F11 37 F12 : Only part of devicesupport this feature 4/10
Install Remote Control battery 1. Insert two AAA batteries (7#, 1.5V) into the battery compartment. 2. Make sure that the battery match the +/– symbols are right connected. 3. Close the battery cover and make cover buckle into the housing. Note: Direct the Remote Control to the devicereceiving place, any block between the Remote Control and receiving place would hamper the operation. Basic Operations 1) Power on/off Connect the power plug to power outlet. Hold the “power” button on the device orthe Remote Control to power on. Hold the “power” button again to power off the device. 2) Standby Under power on mode, press the “power” button on the device or the Remote Control tochange to standby mode. 3) Input selection Press “Input” button on the device or Remote Controlto select input source,select the desired input by Up/Down on the Remote Control or on the device NOTE: The device will be changed to standby mode automatically if you seta time switch. Unplug this device when it will be unused for long periods of time. 5/10
Pull-up Menu Pull-up fingerfrom the bottom area of screento show pull-up menu. Menu instructions Back: Back to the Main interface. Home: Enter the Android System. Task: Enter the tasks interface to display all the tasks youopened. Input: Display the input source interface. Menu: Display the system settings interface Vol-/Vol+: Adjust the devicesound Bright-/Bright+: Adjust the device brightness Wpanel: Enter the annotation functions Scomme:Start the annotation. Scshot: Capture the screen. User: Start the annotation. Device Connections Connect external computer to touch TV 1) Connect the computerHDMI/VGA port to IQTouch corresponding ports via HDMI/VGA cable. 2) Connect computer USB port to Touch pane’s USB port via USB cable. 3) Plug-in the power cord and start the IQTouch 4) Press “Input” button to select signal source (external computer). Note: If the VGA/DMI is connected to the front port，TOUCH_USB must follow the front port；if to the back port, the same with TOUCH-USB. Otherwise the connection won’twork. 6/10
Connect TV antenna 1) Insert the air-antenna or TV cable intoIQTouch RF port. 2) Turn on the power switch. Power indicator lighting shows the power is on. 3) Press power button or channel button to turn on the machine if there is no picture on TV screen. Connect HDMI signal Note: HDMI cable can synchronously transmit video and audio signal, no need additional audio cable. Connect VGA Output port 7/10
Connect Setup Box or DVD device Connect YPBPR port Connect RS232 device Central controlequipment After connecting the Central-control equipment to IQTouch TV viaserial-port line,part functions of Central-control equipment can be utilized, such as power on/power off, adjust the volume. (some Central-control equipment depend on protocol support) Serial-port line 8/10
System Settings Press “Menu” button on the device orRemote Control, the main menu will occur on the screen, select the desiresettings by “Up/Down” button on the Remote Control or “CH-/CH+” button onthe device.Press “Menu” button to exit main menu when the main menu display on screen. The System Settings include General/Image/Sound/Channel/Network/Intelligent/System/About Wifi setting Prees “home” button into the home page on the device, then choose the “setting” button into the system setting. Choose the “network” button into the network setting Serch the available wifi singal nearly, and key in the password, then the wifi will be connected. 10/10
Troubleshooting Before seeking repair service, please check the following items to confirm if the issues can be solved Issues Check items No sound (TV, Video, PC)  Volume setting (minimum value)  The sound is mutes  Audio cable connection 10/10
No sound and image (TV, Video, PC)  AC 220V power supply  Signal cable connection  Power on the Touch TV and external device Noise only, without sound and image(TV)  Antenna connection  Antenna receiving ability Image quality is not good (Video, TV)  Video signal source type  Antenna connection  Antenna receiving ability Image fuzzy(TV)  TV signal issue  TV station issue  Outdoor antenna connection Imagedouble/tripleshadow(TV)  Antenna direction  Mountain or building reflection waves Image with interference fringe, color tonal weaker  Interference from other device  Transmitting antenna  Try to far away from the Interferencesource Remote Control failure  Remote Control wrong direction  Battery wrong polarity Touch TV power off automatically.  Sleep mode  No power supply  No signal input Signal extendsrange(Computer mode)  Display setting  Display resolution  Horizontal /vertical sync signal Interferenceinbackground(Computer mode)  Show menu and select autoadjustment Image lack of color or incorrectcolor is (Computer mode)  VGA cable connection  Adjust the brightness/color/contrast Show un-supported format (computer mode)  Show menu and select auto adjustment Touch functiondisabled  Install touch driver  Touch object has similar size with fingers  Re-install the touch driver Touch position is not correct  Install touch driver  Touch pen fall on the screen  Re-install the touch driver 10/10
FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ‐ Reorient or relocate the receiving antenna. ‐ Reorient or relocate the receiving antenna. ‐ Reorient or relocate the receiving antenna. ‐Consult the dealer or an experienced radio/TV technician for help important announcement Important Note: Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
[ Kd030EN]-TouchJ 20170228

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