Samsung Electronics Co ML1650 Laser Printer User Manual2

Samsung Electronics Co Ltd Laser Printer Users Manual2

Contents

Users Manual2

5.4PRINTING TASKS55Click other tabs on the top of the Properties dialog box toaccess other features, if needed.66When you complete the print settings, click OK until thePrint dialog box is displayed.77Click OK to start printing. • Most Windows applications will override set tings you specif yin the printer driver. Change all print settings available in thesoftware application first, and change any remaining settingsusing the printer driver.• The settings you change remain in effect only while you areusing the current program. TToo mmaakkee yyoouurr cchhaannggeessppeerrmmaanneenntt, make them in the Printers folder. Follows thisprocedure:1. Click the Windows SSttaarrttbutton. 2. Select SSeettttiinnggss, then PPrriinntteerrss to open the Printers window.Notes: 3. Select the SSaammssuunngg MMLL--11665500 SSeerriieess PPCCLL 66. 4. Click the right mouse button and select PPrrooppeerrttiieessto openthe properties window.Printing a Document
5.5PRINTING TASKSThere are two ways to stop a print job.To stop a print job from the ML-1650 series printerPress the Cancel/Reprint button on the control panel. The printer will finish printing the page that is moving throughthe printer and delete the rest of the print job. PressingCancel/Reprint cancels only the current job in the printer. Ifmore than one print job is in printer memory, Cancel/Reprintmust be pressed once for each job.To stop a print job from the Printers folder1. From the Start menu, select Settings.2. Select Printers to open the Printers window, then double-click the Samsung ML-1650 Series PCL 6. 3. From the Document menu, select Cancel Printing(Windows 9x) or Cancel (Windows NT 4.0).The Samsung ML-1650 series printer has a help screen that canbe activated by the Help button in the printer Properties dialogbox. These help screens give detailed information about theprinter features provided by the ML-1650 series printer driver. From the upper right hand corner, click ? then click on asetting for more information. If you want to restore the default printer properties settingswhen you change the print settings, click Defaults in theProperties dialog box.Cancel/ReprintPrinting a DocumentCanceling a Print JobPrinting Help
5.6PRINTING TASKSToner SaveUsing Toner Save ModeToner Save mode allows the printer to use less toner on eachpage. Selecting this option will extend the life of your tonercartridge and reduce your cost per page, but will reduce printquality. This setting is not available with 1200 dpi settings.There are two ways to enable the Toner Save mode.To enable this feature from the ML-1650 seriesprinterPress the Toner Save button on the control panel. The printermust be in the ready mode (Data light is on).• If the button backlight is on, toner save mode activates andthe printer uses less toner to print a page.• If the button backlight is off, toner save mode is disabledand the printer prints in the normal mode.To enable this feature from the software application1. When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.2. Click the Graphic tab, and select the Toner Save Modeoption. You can select from: • Printer Setting: If you select this option, this feature isdetermined by the setting you’ve made on the controlpanel of the printer.• Standard: If you don’t need to save toner to print adocument, select this option.• Save: Select this option to allow the printer to use lesstoner on each page.3. Click OK.
5.7PRINTING TASKSPrinting on Both Sides of the Paper (Manual Duplexing)To print on both sides of the paper (manual duplexing), youmust run the paper through the printer twice. You can printusing the top output tray (face down tray) or the rear outputtray (face up tray). Samsung recommends using the topoutput tray for light-weight paper. Use the rear output tray forany heavy media or media that tends to curl when printed,such as envelopes and card stock.11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.From the Paper tab, select the paper orientation, source,size and type.22Click the Output tab, then choose Long Edge or ShortEdge from the Type drop-down list in the Manual 2 SidedPrinting section. Note: To print on both sides of the paper, yyoouu mmuusstt uussee tthheeMMuullttii--PPuurrppoossee TTrraayyfor the paper input source. Load paper inthe Multi-Purpose Tray.Note: If you can not seeLLoonngg EEddggeein the TTyyppeedrop-down list, set the TTyyppeebox inthe OOuuttppuutt MMooddeesection toMMuullttiippllee PPaaggeess ppeerr SSiiddeeor FFiittttoo PPaaggee.
5.8PRINTING TASKS33Select Face Down Tray (top output tray) or Face Up Tray(rear output tray) in which the printed media is to bestacked. According to this option, the printer will determinethe print page order when the second sides are printed.44If you want to print the instruction page which tells youhow to load the paper, click Printing Instruction Page. Ifthe box is checked, the printer prints the instruction pagebefore the duplexing job is printed. If the box is empty, thisfeature is disabled. 55Start printing. The printer automatically prints only theodd-numbered pages. Choosing Long Edge lets you place the binding orientationalong the long edge of the paper as in a magazine. Choosing Short Edge lets you place the binding orientationalong the short edge of the paper, as in a calendar. Printing on Both Sides of the Paper (Manual Duplexing)253253253253➐➐➐➐Long Edge in theLandscape orientation➐➐➐➐Long Edge in the Portrait orientation➛➛☎☎☎☎➛➛☎☎☎☎Short Edge inthe Portraitorientation➐➐➐➐Short Edge in the Landscape orientation
88You are prompted to reinsert the paper into the Multi-Purpose Tray. Click OK on the screen to start printing thesecond side. The printer automatically prints only the even-numbered pages.5.9PRINTING TASKS66After the first side has been printed, remove the remainingpaper from the Multi-Purpose Tray and set it aside untilafter you finish your manual duplexing job.77Gather up the printed pages, flip the stack, and thenstraighten the stack before placing it back in the Multi-Purpose Tray. The following illustrations show you how to put the printedpages back into the printer.Printing on Both Sides of the Paper (Manual Duplexing)Long Edge in theLandscape orientationLong Edge in the Portrait orientationShort Edge in theLandscape orientationShort Edge in the Portrait orientationNote: If you have selected the FFaaccee UUpp TTrraayyoption in Step3, the last page is placed on the top of the stack. DDoo nnoottrearrange the pages before reloading them to print thesecond side. Your printer knows the stacked page orderand will print the corresponding second side for each page.(left edge towardthe printer)(top edge towardthe printer)(right edge towardthe printer)(bottom edgetoward the printer) Remove the printedpages, and reload theminto the Multi-PurposeTray with the printedside face down.Note: Manual duplexingcan cause the printer tobecome dirty more quicklyand can therefore reduceprint quality. See“Cleaning the Printer” onpage 6.4 if the printerbecomes dirty.
5.10PRINTING TASKS1 23 4You can select the number of pages that you want to print ona single sheet of paper. If you choose to print more than onepage per sheet, the pages will appear decreased in size andarranged on the sheet. You can specify up to 16 pages.11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.From the Paper tab, select the paper orientation, source,size and type.22Click the Output tab, and choose Multiple Pages perSide in the Type drop-down list. Then select the number ofpages you want to print per sheet (1, 2, 4, 6, 9 or 16) inthe Pages per Sheet drop-down list.33Click Print Page Borders if you want to print a borderaround each page on the sheet. Print Page Borders isenabled only if Pages per Sheet is 2, 4, 6, 9, or 16.➐☎➐☎4 pages per sheet1 24365➐☎➐☎6 pages per sheetPrinting Multiple Pages on One Sheet of Paper (N-Up Printing)44Click OK, then start printing.
PRINTING TASKS5.11➐➐➐➐Portrait orientationPrinting Booklets89➐➐➐➐Landscape orientation719The Booklet printing feature allows you to print your documentas a 2-sided (duplex) job and to arrange the pages so that thepaper can be folded in half after printing to produce a booklet. 11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.From the Paper tab, select the paper orientation, source,size and type.22Click the Output tab, then choose Booklet Printing fromthe Type drop-down list. When you select Booklet Printing, the Manual 2 SidedPrinting option automatically changes to Short Edge. Thissetting is required to format the printed pages correctly.Note: For booklet printing, only four paper sizes aresupported: Letter, A4, Legal, and Executive.Note: To print booklet, you mmuusstt uussee tthhee MMuullttii--PPuurrppoossee TTrraayyforthe paper input source. Load paper in the Multi-Purpose Tray.
5.12PRINTING TASKSPrinting Booklets33Select Face Down Tray (top output tray) or Face Up Tray(rear output tray) in which the printed media will bestacked. According to this option, the printer will determinethe print page order when the second sides are printed. 44If you want the instruction page which tells you how to loadthe paper, click Printing Instruction Page. If the box ischecked, the printer prints the instruction page before theduplexing job is printed. If the box is empty, this feature isdisabled. 55Print the document. 66After side one has been printed, remove the remainingpaper from the Multi-Purpose Tray and set it aside untilyour booklet job is complete.The printer prints side one as shown below for an 8-pagedocument.➐➐☎☎➐➐☎☎8 page document6381
PRINTING TASKS5.13Printing Booklets77Gather up the printed pages, flip the stack, and thenstraighten the stack before placing it back in the multi-purpose tray. The following illustrations show how to putthe paper back into the printer.Note: If you have selectedthe FFaaccee UUpp ttrraayy option atStep 3, the last page isplaced on the top of thestack. DDoo nnoottrearrangethe pages before reloadingthe pages. Your printerknows the stacked pageorder and will print thecorresponding secondside for each page.8988You are prompted to reinsert the paper into the Multi-Purpose Tray. Click OK on the screen. The printer will finishprinting.99Fold and staple the pages.➐➐➐➐Face Up Tray output ➐➐☎☎➐➐☎☎Face Down Tray outputIn Landscape orientation,insert the pages withbottom edge toward the printer.In Portrait orientation,insert the pages with left edge toward the printer.➐➐➐➐Face Up Tray output ➐➐➐➐Face Down Tray outputRemove the printed pages,and reload them into theMulti-Purpose Tray withprinted side face down.
5.14PRINTING TASKSPrinting on Different Paper for the First Page11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.22Click the Paper tab, and click Different Source for FirstPage. If the box is checked, this feature is enabled and the dialogbox allows you to select the desired paper source for theFirst Page and Other Pages independently. If the box isempty, this feature is disabled. 33Click OK, then start printing. Note: The paper size for all pages of the print job must bethe same.
PRINTING TASKS5.15Fitting Your Document To a Selected Paper Size This printer feature allows you to scale your print job to anyselected paper size regardless of the digital document size.This can be useful when you want to check fine details on asmall document. 11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.22Click the Output tab, and select Fit to Page in the Typedrop-down list. 33You’ll see the Application page size and then you will beprompted to select the Fit to Paper Size. Select thecorrect size from the drop-down list.44Click OK, then start printing.A
5.16PRINTING TASKSPrinting PostersThis feature allows you to print a single-page document onto4, 9, or 16 sheets of paper, for the purpose of pasting thesheets together to form one poster-size document.11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 formore information on accessing printer properties.From the Paper tab, select the paper orientation, source,size and type.22Click the Output tab, and select Poster in the Type drop-down list.➐➐➐➐Poster printingwith 2x2 style
PRINTING TASKS5.17Printing Poster➛➛☎☎☎☎➛➛☎☎☎☎2 x 2➐➐☎☎☎☎➐➐☎☎☎☎Overlap=0 ➐➐☎☎☎☎➐➐☎☎☎☎Overlap=2525 pixels25 pixels➛➛☎☎☎☎➛➛☎☎☎☎Custom (150%)55Click OK, then start printing. 33To determine the scaling factor, select the Style; 2x2, 3x3,4x4 or Custom.For example, if you select 2x2, the output will beautomatically stretched to cover 4 physical pages.If you select Custom, you can adjust the scaling factormanually. For example, if you specify 150%, the image willbe printed across 4 pages with 150% scaled.44You may specify an overlap in pixel to make it easier toreconstruct the resulting poster.
5.18PRINTING TASKSUse the following options to adjust the print quality for yourspecific printing needs when you access the printer properties.See page 5.2 for mor infomation on accessing printer properties. If necessary, click the Graphic tab to display the settings shownbelow.Setting Graphic Properties5.18PRINTING TASKS
PRINTING TASKS5.19You can select the printing resolution; 1200 dpi, 600 dpi,300 dpi. The higher the setting, the sharper the clarity ofprinted characters and graphics. Higher settings may increasethe time it takes to print a document.Some printed characters or images can appear to have jagged or uneven edges. Set this Samsung Resolution enhancementTechnology (SRT) option to improve the print quality of your text and image and make the characters and images appearsmoother. Note: SRT Mode is disabled when the 1200 dpi settings areselected.• Printer Default – Choose this setting to use SRT that yourprinter provides.• Normal – SRT mode is disabled. Choose this setting ifgraphics, particularly scanned images, are notprinting clearly. • Text Enhance – This setting refines the print quality ofcharacters by smoothing out jagged edges that can occur on the angles and curves ofeach character.• Image Enhance – This setting refines the print quality ofphoto images using SRT. ResolutionSRT ModeSetting Graphic PropertiesPRINTING TASKS5.19
5.20PRINTING TASKSThis option can be used for configuring the halftone of theprinted illustration. The best way to choose a Halftoning settingfor your graphic image is to experiment. Print a graphic imageat each setting and choose the one you like best.• Device – Choose this setting for printed graphic image thatprinter provides.• Fine – Choose this setting for printed images that you wantto have a smooth, realistic and photographicappearance. This setting provides soft contrastsbetween various shades of gray. This setting alsoworks well for images originally designed with color.• Coarse – Choose this setting if your graphic images wereoriginally scanned in through a scanner. • Line art – Choose this setting for graphic images withintricate lines and fine detail, like clip art graphics.This setting provides solid lines and sharpcontrasts between shaded areas. HalftoningThis option can be used for configuring the printer to processgraphics as raster or vector images. Setting this option tellsWindows how to send graphic images to the printer. Allgraphics can be printed as raster images, however somegeometric shapes or patterns print faster if they are printed asvector graphics.• Vector – If you select the Vector setting, Windows will sendgraphics to the printer as a mixture of vector andbitmap images. • Raster – When you select the Raster setting, Windows willsend all graphics to the printer as bit map images.Graphic ModeNote: Not all graphic images can print using the VVeeccttoorrsetting. If you are using the VVeeccttoorr setting, and your graphicimages do not print as they appear on your computer screen,select the RRaasstteerrsetting and reprint your graphic.Setting Graphic Properties5.20PRINTING TASKS
PRINTING TASKS5.21Printing WatermarksThe Watermark option allows you to print text over an existingdocument. For example, you may want to have large grayletters reading “Draft” or “Confidential” printed diagonallyacross the first page or all pages of a document.There are several predefined watermarks that come with theML-1650 series printer, and they can be modified or you canadd new ones to the list.11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 for more information on accessing printer properties.22Click the Watermark tab, and select the desiredwatermark in the Message drop-down list. You will see the selected watermark in the preview window.33Click OK, then start printing.To use an existingwatermarkpreviewwindowPRINTING TASKS5.21
5.22PRINTING TASKSPrinting Watermarks11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 formore information on accessing the printer properties.22Click the Watermark tab, and enter the desired textmessage in the Text field. This will be displayed in thepreview window. The preview window is provided so that youcan see how the watermark will appear on the printed page.33Select the desired watermark options. You can select thefont type and size, color and angle. There are threecheckboxes at the bottom of the dialog box:• Transparent Text – Allows the document to showthrough the watermark.• As Outline Only – Prints the text outline of thewatermark. This setting globally effectsall watermarks in the list.• On First Page Only – Prints the watermark only on the first page.To create or edit awatermarkUse these scrollbars to adjustthe position.5.22PRINTING TASKS
PRINTING TASKS5.23Printing Watermarks44If you have created a new or edited an existing watermark,the Add and Update button is enabled.To add a new watermark to the list, click Add.55If you want to edit, select the desired watermark from thelist, edit, then click Update. 66When you complete the edit, click OK, then start printing.To stop printing the watermark, select None in the Messagedrop-down list.11When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 formore information on accessing the printer properties.22From the Watermark tab, select the watermark you wantto delete in the Messages drop-down list. 33Click Delete.44Click OK.To delete awatermarkPRINTING TASKS5.23
5.24PRINTING TASKSUsing Page OverlayAn overlay is text and/or images stored in the computer HDDas a special file format that can be printed on any documentyou choose. Overlays are often used to take the place ofpreprinted forms and letterhead paper. Rather than usingpreprinted letterhead, for example, you can create an overlaycontaining the exact same information that is currently onyour letterhead. Then when you want to print a letter withyour company’s letterhead, you do not need to load preprintedletterhead paper in the printer. You need only to tell theprinter to print the letterhead overlay on your document.What is an Overlay?WORLD BESTDear ABCRegardsTo use a page overlay, you must create a new page overlaycontaining your logo or image.11Create or open a document containing a text or image youwant to use for page overlay. Position the items exactly asyou wish them to appear when printed as an overlay. Ifneeded, save the file for later use.22Select Print from the File menu. Then click Properties inthe application’s Print dialog box to access the printerproperties. For details, see page 5.2.33Click the Overlays tab, and click Create Overlay.Creating a New PageOverlayWORLD BEST5.24PRINTING TASKS
PRINTING TASKS5.2544In the Create Overlay dialog box, type a name of up toeight characters in the File name box. Select thedestination path if necessary. (The default isC:\FORMOVER).55Click OK. You will see the name in the Overlay List box.66Click OK or Yes until you complete the creation. The file is not printed out. Instead it will be stored on yourcomputer HDD disk. Note: The overlay document size must be the same asdocuments you will print with the overlay.Using Page OverlayUsing Page OverlayAfter an overlay has been created, it is ready to be printedwith your document. To print an overlay with a document:11Create or open the document you want to print. 22When you change the print settings from your softwareapplication, access the printer properties. See page 5.2 toaccess the printer properties.33Click the Overlays tab, and select the desired overlay fromthe Overlay List box. PRINTING TASKS5.25
5.26PRINTING TASKS44If the desired overlay file does not appear in the OverlayList box, click Load Overlay, and select the overlay file. If you have stored the overlay file you want to use into anexternal source, you can also load the file when you accessthis Load Overlay window.After you select the file, click OK. The file is now shown inthe Overlay List box and is available for printing. Selectthe overlay from the Overlay List box. Using Page Overlay5.26PRINTING TASKS
PRINTING TASKS5.27You can delete page overlays that are no longer used.11In the printer properties dialog box, click the Overlays tab.22Select the overlay you want to delete from the OverlayList box. 33Click Delete Overlay.44Click OK until you exit the Print dialog box.Deleting a PageOverlay55If necessary, click Query Page Overlay. If this box ischecked, a message box will appear each time you submit adocument for printing, asking you to confirm your wish toprint an overlay on your document. Answering Yes to the message box means that the selectedoverlay will be printed with your document.Answering No to the message box cancels overlay printing.If this box is empty, and an overlay has been selected, theoverlay will be automatically printed with your document.66Click OK or Yes until the printing starts.The selected overlay will be downloaded with your print joband printed on your document.Using Page OverlayPRINTING TASKS5.27
chapter MaintainingYour PrinterMaintaining⇤Your Printer6.2MAINTAINING YOUR PRINTERThis chapter provides suggestions for high-quality andeconomical printing and information for maintaining the tonercartridge and the printer. Topics included in this chapter are:◆Maintaining Toner Cartridge◆Cleaning the Printer66
6.1MAINTAINING YOUR PRINTERMaintaining Toner CartridgeTo get the most from the toner cartridge, keep the followingguidelines in your mind.• Do not remove the toner cartridge from its package until youare ready to use it. The shelf life of a cartridge in an unopenedpackage is approximately 2 years. The shelf life of a cartridge in an opened package is approximately 6 months.• Do not refill toner cartridges. The printer warranty does notcover damage caused by using a refilled cartridge.• Store toner cartridges in the same environment as the printer.• Do not remove a toner cartridge from the printer except toreplace it, clean it or clear a paper jam. Replace the cartridgeimmediately.• To prevent damage to the toner cartridge, do not expose it tolight for more than a few minutes.Toner cartridgestorageThe life of the toner cartridge depends on the amount of tonerthat print jobs require. When printing text at 5 % coverage, anew toner cartridge lasts an average of 8,000 pages. (But, thetoner cartridge supplied with the printer lasts an average of4,000 pages.)Toner cartridge lifeexpectancyAfter you install a new toner cartridge (see page 2.2), follow theinstructions included in the toner cartridge box to recycle the oldcartridge.Recycling tonercartridgeTo save toner, press the Toner Save button on the printercontrol panel. The button will be lit. You can also enable theToner Save Mode in your printer properties. Refer to “UsingToner Save Mode” on page 5.6. Selecting this option will expandthe life of the toner cartridge and reduce your cost per page, butwill reduce print quality. Saving toner
6.2MAINTAINING YOUR PRINTERToner CartridgeWhen toner is low, faded or light areas may appear on a printed page. You may be able totemporarily improve print quality by redistributing the toner. The following procedures mayallow you to finish the current print job before replacing the toner cartridge.Redistributing Toner11Open the top cover.22Remove the toner cartridge from theprinter.33Gently shake the toner cartridge fromside to side 5 or 6 times to redistributethe toner.Note: If the toner gets on yourclothing, wipe it of f with a dry clothand wash clothing in cold water. HHoottwwaatteerr sseettss ttoonneerr iinnttoo ffaabbrriicc.CAUTIONS: • Avoid reaching too far into theprinter. TThhee ffuussiinngg aarreeaa mmaayy bbee hhoott.• To prevent damage to the tonercartridge, ddoo nnoott eexxppoossee iitt ttoo lliigghhttffoorrmore than a few minutes.
6.3MAINTAINING YOUR PRINTERToner Cartridge44Reinsert the toner cartridge into theprinter. Be sure that the toner cartridgeis firmly in its place.55Firmly close the cover.If the print remains light Remove the old cartridge and install anew toner cartridge. See “Install theToner Cartridge” on page 2.2.
6.4MAINTAINING YOUR PRINTERCleaning the PrinterTo maintain print quality, follow the cleaning procedures below every time the toner cartridgeis replaced or whenever print quality problems occur. As much as possible, keep the printerfree from dust and debris.Notes: • Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around theprinter. These can damage the printer.• While cleaning the inside of the printer, be careful not to touch the transfer roller (locatedunderneath the toner cartridge ). The oil from your hands on the roller can cause printquality problems.Wipe the outside surface of the printer with a soft, clean, lint-free cloth. You can dampen the cloth slightly with water, but becareful not to be let any water drip onto the printer or inside ofit.Cleaning the OutsideDuring the printing process, paper, toner, and dust particlescan accumulate inside the printer. Over time, this buildup cancause print quality problems such as toner specks or smearing.Cleaning inside the printer will eliminate or reduce theseproblems.Cleaning the Inside11Turn the printer off and unplug the power cord, then wait forthe printer to cool.22Open the top cover and remove the toner cartridge.33With a dry, lint-free cloth, wipe away any dust and spilled tonerfrom the toner cartridge area and the toner cartridge cavity.Cleaning inside theprinterNote: To prevent damageto the toner cartridge, donot expose it to light formore than a few minutes.Cover it with a piece ofpaper, if necessary. Also,do not touch the blacktransfer roller inside theprinter. By doing so, youcan damage the printer.
33Your printer automatically picks up a sheet of paper from thepaper tray and prints out a cleaning sheet with the dust or tonerparticles on it.6.5MAINTAINING YOUR PRINTER55Reinsert the toner cartridge and close the top cover. Then, turnthe printer on.Cleaning the PrinterPrinting a cleaningsheet Printing a cleaning sheet cleans the drum inside the tonercartridge. Use this process if you are experiencing blurred,faded or smeared printouts. This process will produce a pagewith toner debris, which should be discarded.11Make sure the printer is turned on and in the ready state andthat there is paper loaded in the paper tray.22Press and hold Demo on the control panel for about 10 secondsuntil all control panel lights remain steadily lit, then release.44Locate the long strip of glass (LSU) inside the top of thecartridge compartment, and gently swab the glass to see if dirtturns the white cottom black.ErrorManualPaperDataCancel/ReprintDemoToner Save
chapter This chapter gives helpful information for what to do if youencounter a printer error. It provides information on thefollowing topics:◆ Troubleshooting Checklist◆ Solving General Printing Problems◆ Printing Special Pages◆ Clearing Paper Jams◆ Solving Print Quality Problems◆ Troubleshooting Error Messages◆ Common Windows Problems◆ Common Macintosh Problems◆ Troubleshooting PS Errors77Problem SolvingProblem Solving
7.1PROBLEM SOLVINGTroubleshooting ChecklistIf the printer is not working properly, complete the following checklist in order. If the printerdoes not pass a step, follow the corresponding troubleshooting suggestions.CheckMake sure that the Data light onthe control panel is on.Press the Demo button to printa demo page to verify that theprinter is feeding paper correctly.See page 7.6.Check the demo page to see if itis printed correctly.Print a short document from asoftware application to verifythat the computer and printerare connected and arecommunicating correctly.If completing the checklist didnot diagnose the problem withthe printer, check the followingtroubleshooting sections.Solution• If no lights are on, check the power cordconnection. Check the power switch. Check thepower source by plugging into another outlet.• If other lights are on, go to “Troubleshooting ErrorMessages” on page 7.22.• If a demo page does not print, check the papersupply in the paper tray.• If the paper jams in the printer, go to “ ClearingPaper Jams” on page 7.7.• If the Error indicator light is illuminated on thecontrol panel, go to “Troubleshooting ErrorMessages” on page 7.22.If there is a print quality problem, go to “SolvingPrint Quality Problems” on page 7.16.• If the page does not print, check the cableconnection between the printer and computer. • Check the print queue or print spooler (printmonitor in Mac) to see if the printer has beenpaused.• Check the software application to make sure youare using the proper printer driver andcommunication port. If the page is interruptedduring printing, go to “Solving General PrintingProblems” on page 7.2.• “Solving General Printing Problems” on page 7.2.• “Troubleshooting Error Messages” on page 7.22.• “Common Windows Problems” on page 7.24.• “Common Macintosh Problems” on page 7.25.• “Troubleshooting PS Errors” on page 7.27.7.1PROBLEM SOLVING
7.2PROBLEM SOLVINGSolving General Printing ProblemsProblemThe printer does notprint.Possible CauseThe printer is notreceiving power.Your printer is notselected as the defaultprinter.Check the printer forthe following: The printer may be inmanual feed mode andout of paper. (TheManual and the Datalights are blinking.)The connection cablebetween the computerand the printer is notconnected properly.The connection cablebetween the computerand the printer isdefective.The port setting isincorrect.SolutionIf no lights are on, check the powercord connections. Check the powerswitch and the power source.Select Samsung ML-1650 SeriesPCL 6 or Samsung ML-1650Series PS as your default printer. • The printer cover is not closed.• Paper is jammed.• No paper is loaded.• Toner cartridge is not installed.• Printer system error occurs.Contact a service representative.Add paper to the Multi-Purpose tray,and press the Demo button on theprinter’s control panel.Disconnect the printer cable andreconnect it.If possible, attach the cable toanother computer that is workingproperly and print a job. You mayalso try using a different printercable.Check the Windows printer setting tomake sure that the print job is sentto the correct port (for example,LPT1). If the computer has morethan one port, make sure the printeris attached to the correct one.If you have any problems with the operation of your ML-1650 series printer, refer to the tablefor suggested solutions.7.2PROBLEM SOLVING
7.3PROBLEM SOLVINGSolving General Printing ProblemsProblemThe printer does notprint. (continued)Printer selects mediafrom the wrongpaper source.Paper does not feedinto the printer.Print job is extremelyslow.Possible CauseThe printer may beconfigured incorrectly.The printer driver maybe incorrectly installed.The printer ismalfunctioning.The paper sourceselection in the printerproperties may beincorrect.Paper has not beenloaded correctly.There is too much paperin the paper tray.The paper is too thick.The job may be verycomplex.The maximum speed of16 pages per minutecannot be exceeded evenwhen more memory isadded.If using Windows 95, theSpooling Setting may beset incorrectly. SolutionCheck the printer properties to makesure that all print settings are correct.Uninstall the printer driver, thenreinstall the printer driver. Try printinga demo page.Check the lights on the control panel todetermine if the printer is indicating asystem error.For many software applications thepaper source selection is found underthe Paper tab within the printerproperties. Select the correct papersource.Remove paper from the paper tray andreload it correctly.Remove excess paper from the tray .Use only paper that meets thespecifications required by the printer.Reduce the complexity of the page ortry adjusting the print quality settings.If this problem occurs frequently, addmemory to the printer.From the Start menu, choose Settingsand Printers. Right-click the SamsungML-1650 series printer icon, chooseProperties, click the Details tab, andthen choose the Spool Settingsbutton. Select the desired spool settingfrom the available choices.
7.4PROBLEM SOLVINGSolving General Printing ProblemsProblemPrint job is extremelyslow. (continued)Half of the page isblank.The paper keepsjamming.Possible CauseThe computer may haveinsufficient random-access memory (RAM). The page layout is toocomplex.The page orientationsetting may beincorrect.The paper size and thepaper size settings donot match.There is too muchpaper in the paper tray.An incorrect type ofpaper is being used.An incorrect outputmethod is being used.There may be debrisinside the machine.SolutionInstall more random-access memory(RAM) in your computer. See “Memoryand PostScript DIMMs” on page H.2.Simplify the page layout and removeany unnecessary graphics from thedocument, if possible. Install morememory. See “Memory and PostScriptDIMMs” on page H.2.Change the page orientation in yourapplication.Make sure that the paper size in theprint settings matches the paper in the paper tray.Remove excess paper from the tray. If printing special media, use theMulti-Purpose Tray.Use only paper that meets thespecifications required by the printer.Media such as thick paper should notbe printed using the standard face-down stacker. Use the rear face-upoutput tray instead.Open the top cover and remove thedebris.
7.5PROBLEM SOLVINGSolving General Printing ProblemsProblemThe printer prints, butthe text is wrong,garbled, or incomplete. Pages print, but aretotally blank.Possible CauseThe printer cable isloose or defective.The wrong printer driverwas selected.The software applicationis malfunctioning.The operating system ismalfunctioning.The toner cartridge isdefective or out of toner.The sealing tape maystill be in the tonercartridge.The file may have blankpages.Some parts, such as thecontroller or the boardmay be defective.SolutionDisconnect the printer cable andreconnect it. Try a print job that youknow works. If possible, attach thecable and printer to another computerand try a print job that you knowworks. Finally, try a new printer cable.Check the application’s printerselection menu to make sure that yourprinter is selected.Try printing a job from anotherapplication.If printing from Windows (anyversion), exit to a Dos prompt andverify functionality with the followingcommand: At a C:\ prompt, type DirLPT1, then press Enter. (Thisassumes you are connected to LPT1.)Exit Windows and reboot thecomputer. Turn the printer off and thenback on again.Replace the toner cartridge.Remove the toner cartridge and pullout the sealing tape. Reinstall thetoner cartridge, and check by printinga demo page.Check the file to make sure that itdoes not contain blank pages.Contact a service representative.
7.6PROBLEM SOLVINGPrinting Special PagesThere are special pages within the memory of the printer thatwill help you to diagnose and learn about problems with yourprinter.Use the Demo button on the printer control panel to printthese special pages. The printer must be in the ready mode.Printing the demo page will help you check if the printer isproperly working. Press and hold Demo for about 2 seconds until the controlpanel lights blink slowly.Demo PageThe configuration sheet lists many of the current settings andproperties of the printer. To print the configuration sheet, press and hold Demo forabout 6 seconds until the control panel lights blink rapidly. Configuration SheetThis printing cleans the drum of the toner cartridge. Use thisprocess if you are experiencing blurred, faded or smearedprintouts. Press and hold Demo for about 10 seconds until the controlpanel lights remain illuminated. Discard the blank pageproduced from the cleaning process.Note: The cartridge cleaning process takes some time. To stopthe printing, ttuurrnn tthhee ppoowweerr ooffff.Cleaning SheetDemoOZONE
7.7PROBLEM SOLVINGClearing Paper JamsOccasionally, paper can become jammed during a print job. Some of the causes include:• The paper tray is loaded improperly or overfilled.• The paper tray has been pulled out during a print job.• The top cover has been opened during a print job.• Paper that does not meet paper specifications has been used. See “Paper Specifications” onpage A.2.• Paper that is outside of the supported size range has been used. See “Paper Specifications”on page A.2.If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Findand remove the jammed paper. If the location of the paper jam is not obvious, look inside theprinter.Note: Paper jams in this area may result in loose toner on the page. If you get any toner onyour clothes, wash them in cold water because hot water will set the toner into the fabric.Output Area11 If the paper is almost completely visiblefrom the top output tray, pull theremaining paper carefully out of theprinter.
7.8PROBLEM SOLVINGClearing Paper Jams44If there is resistance when you pull thepaper, squeeze the handle on the rightend of the exit roller , then pull theroller in the direction of arrow .33Remove the stopper fastening the rearoutput tray, and push the tray down sothat it is open at 90 degrees angle.22If the jammed paper is not visible orthere is resistance when you pull thepaper, open the rear output tray.121122Exit roller55Remove the jammed paper.
7.9PROBLEM SOLVINGClearing Paper Jams77Replace the stopper and close the rearoutput tray.1266Replace the exit roller. Make sure that you click the rightend of the roller back in place. If youfail to do so, the printer system willrecognizes that the printer cover is openor that a system fuser error hasoccurred, and the Error light on thecontrol panel will turn on.88To resume printing, open the top cover,and then close it close it again.Note: If the PPaappeerrand the EErrrroorrlightsdo not turn of f, there is still jammedpaper inside the printer. Check the inputarea and the inside of the printer.
PROBLEM SOLVINGClearing Paper Jams22 Remove any misfed paper by pulling itout by the visible edge from the tray.Make sure that all of the paper isproperly aligned in the tray.Note: If paper has entered the toner cartridge area, follow the instructions on page 7.12. It iseasier to remove such jams from the inside of the printer than the paper input area.Input Area11 Slide out Tray 1 to expose the jammedpaper.Note: If the paper is jammed in thepaper feed area and cannot beaccessed from inside the printer,remove Tray 1 from the printer andcarefully pull the jammed paper freefrom the printer.7.10
PROBLEM SOLVINGClearing Paper Jams33 Slide the tray back into the printer.44 To resume printing, open the top cover,and then close in again.Note: If the PPaappeerr and the EErrrroorrlightsdo not turn of f, there is still jammedpaper inside the printer. Check theinside of the printer.7.11
PROBLEM SOLVINGClearing Paper Jams22 Carefully lift up the guide feed.33 Gently pull the paper toward you toremove it from the printer.CAUTION: To prevent damage to thetoner cartridge, do not expose it tolight for more than a few minutes.Place a piece of paper over the top ofthe toner cartridge to shield it while itis out of the printer.Inside the Printer11 Open the top cover and remove thetoner cartridge.Guide feedNote: Paper jams in this area may result in loose toner on the page. If you get any toner onyour clothes, wash them in cold water because hot water will set the toner into the fabric.7.12
Clearing Paper Jams55 Close the top cover. Printing can beresumed.44 Flip down the guide feed, and reinstallthe toner cartridge.Note:If the toner cartridge isdifficult to reinstall, make sure theguide feed has been flipped backdown into position.Note: If you have the optional Tray 2 installed, and cannot find the jammed paper in theoutput or input area, or inside the printer, the paper jam may have occurred in the optionalTray 2. See the next page to clear the jammed paper in the optional tray.PROBLEM SOLVING7.13
PROBLEM SOLVINGClearing Paper Jams33 If you cannot find the jammed paper inthe Tray 2, pull the upper Tray 1 halfway out of the printer, and remove thepaper as shown in the figure at right.In the Optional Tray 211 Pull the option Tray 2 out of the printer.22 If you see the jammed paper, removethe paper from the tray.44 Slide the trays back into the printer.Open the top cover, then close it again.Printing can be resumed.7.14
Clearing Paper JamsTips for Avoiding Paper JamsBy selecting correct paper types and loading them properly,you should be able to avoid most paper jams. If paper jamsoccur, follow the steps outlined in “Clearing Paper Jams” onpage 7.7. If jams occur frequently, make sure you arefollowing these tips to avoid jams.• Follow the procedures in “Load Paper” on page 2.4 to loadthe paper properly. Make sure the adjustable guides arepositioned correctly.• Do not overload the paper tray. Make sure the paper is underthe paper capacity mark on the inside of the paper tray.• Do not pull out the paper tray while print jobs are in process.• Flex, fan and straighten the paper before loading it. • Do not load stacks of labels or transparencies in Tray 1.Labels or transparencies must be fed using the Multi-PurposeTray.• Do not load wrinkled, creased, damp or highly curled paper.• Do not mix paper types in the paper tray.• Use only recommended print media. See “PaperSpecifications” on page A.2.• Make sure that the recommended print side is facing downwhen loading the paper into Tray 1 or optional Tray 2 andfacing up when loading into the Multi-Purpose Tray.• Keep print media stored in an acceptable environment.PROBLEM SOLVING7.15
PROBLEM SOLVING7.16Problem SolutionSolving Print Quality ProblemsGeneral print quality problems can be solved by following the checklist below.• Check the printer properties to make sure that you are using the best available print qualityoption (see page 5.18).• Redistribute the toner in the toner cartridge (see page 6.2).• Clean the inside of the printer (see page 6.4).• Adjust the print resolution from the printer properties (see page 5.19).• Check to make sure that Toner Save Mode is off (see page 5.6).• Troubleshoot general printing problems (see page 7.2).• Install a new toner cartridge, then check print quality again (see page 2.2). Print Quality ChecklistSolving Print Quality ProblemsIf a vertical white streak or faded area appears on the page:• The toner supply is low. You may be able to temporarilyextend the toner cartridge life. See “Redistributing Toner” onpage 6.2. If this does not improve the print quality, install anew toner cartridge.• The paper may not meet paper specifications (for example,the paper is too moist or too rough). See “PaperSpecifications” on page A.2.• If the whole page is light, the print resolution setting is toolight or Toner Save Mode may be on. Adjust the printresolution and Toner Save Mode within the printerproperties. See page 5.18.• A combination of faded and smeared defects may indicatethat the toner cartridge needs cleaning. See “Cleaning thePrinter” on page 6.4.• The surface of the LSU part inside the printer may be dirty.Clean the LSU (see page 6.5).Light or feded printAaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaAaBbBbCcCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
Problem SolutionPROBLEM SOLVING7.17Solving Print Quality Problems• The paper may not meet paper specifications (for example,the paper is too moist or too rough). See “PaperSpecifications” on page A.2.• The transfer roller may be dirty. See “Cleaning the Inside”on page 6.4.• The paper path may need cleaning. See “Cleaning theInside”.Toner specksIf faded areas, generally rounded, occur randomly on thepage:• A single sheet of paper may be defective. Try reprinting thejob.• The moisture content of the paper is uneven or the paperhas moist spots on its surface. Try a different kind or brandof paper. See “Paper Specifications” on page A.2.• The paper lot is bad. The manufacturing processes cancause some areas to reject toner. Try a different kind orbrand of paper.• The toner cartridge may be defective. See Repetitive verticaldefects” on page 7.18.• If these steps do not correct the problems, contact aservice representative.DropoutsIf black vertical streaks appear on the page:• The photosensitive drum inside the toner cartridge hasprobably been scratched. Install a new toner cartridge. If white vertical streaks appear on the page:• The surface of the LSU part inside the printer may be dirty.Clean the LSU (see page 6.5).Vertical linesAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.18Problem SolutionIf the amount of background toner shading becomesunacceptable, the procedures below may help to clear thecondition:• Change the paper to a lighter basis weight. See “PaperSpecifications” on page A.2.• Check the printer’s environment; very dry (low humidity)or high humidity (higher than 80 % RH) conditions canincrease the amount of background shading.• Install a new toner cartridge.Gray background• Clean the inside of the printer. See “Cleaning the Inside”on page 6.4.• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Try installing a new toner cartridge.Toner smearIf marks repeatedly appear on the printed side of the pageat even intervals:• The toner cartridge may be damaged. If a repetitive markoccurs every 95 mm or 38 mm on the page, print thecleaning sheet several times to clean the cartridge (seepage 6.5). If you still have the same problems, install anew toner cartridge.• Parts in the printer may have toner on them. If the defectsoccur on the back of the page, the problem will likelycorrect itself after a few more pages.• The fusing assembly may be damaged. Contact a servicerepresentative.Repetitive verticaldefectsSolving Print Quality ProblemsAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
Problem SolutionPROBLEM SOLVING7.19• If characters are improperly formed, producing hollowimages, the paper stock may be too slick. Try a differentpaper. See “Paper Specifications” on page A.2.• If characters are improperly formed, producing a wavyeffect, the scanner unit may need service. Check to see if italso occurs on a demo page by pressing the Demo buttonon the control panel when the printer is ready. If you needservice, contact a service representative.Misformed characters• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Make sure that the paper or other media is loaded correctlyand the guides are not too tight or too loose against thepaper stack.Page skewSolving Print Quality ProblemsBackground scatter results from bits of toner distributed onthe printed page. • The paper may be too damp. Try printing with a differentbatch of paper. Do not open packages of paper untilnecessary so that the paper does not absorb too muchmoisture from the air.• If background scatter occurs on an envelope, change yourprinting layout to avoid printing over areas that haveoverlapping seams on the reverse side. Printing on seamscan cause this problem.• If background scatter covers the entire surface of a printedpage, adjust the print resolution through your softwareapplication or the printer properties.Background scatterAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.20Problem SolutionSolving Print Quality Problems• Check the paper type and quality. Both high temperatureand humidity will cause paper curl. See “PaperSpecifications” on page A.2.• Turn over the stack of paper in the paper tray. Also tryrotating the paper 180° in the paper tray.• Open the rear output tray and try printing to the face upoutput tray.Curl or wave• Make sure that paper is loaded properly.• Check the paper type and quality. See “PaperSpecifications” on page A.2.• Open the rear output tray and try printing to the face upoutput tray.• Turn over the stack of paper in the paper tray. Also tryrotating the paper 180° in the tray.Wrinkles or creases• The transfer roller may be dirty. See “Cleaning the Inside”on page 6.4.• Check if the toner is leaking. Clean inside the printer. Back of printouts dirty• The toner cartridge may not be installed properly. Removethe cartridge and reinsert it.• The toner cartridge may be defective and need replacing.Install a new toner cartridge.• The printer may require repairs. Contact a servicerepresentative.AaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcBlack pages
Problem SolutionPROBLEM SOLVING7.21Solving Print Quality ProblemsCharacter voids are white areas within the parts ofcharacters that should be solid black:• If you are using transparencies when you experience thisproblem, try another type of transparency. (Because of thecomposition of transparency media, some character voidsare normal.) • You may be printing on the wrong surface of the paper.Remove the paper and turn it around. • The paper may not meet paper specifications. See “PaperSpecifications” on page A.2.Character Voids• Clean the inside of the printer. • Check the paper type and quality. See “PaperSpecifications” on page A.2.• Try installing a new toner cartridge.• If the problem persists, the printer may require repairs.Contact a service representative.Loose tonerIf horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Removethe cartridge and reinsert it.• The toner cartridge may be defective. Install a new tonercartridge.• If the problem persists, the printer may require repairs.Contact a service representative.Horizontal stripesAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
PROBLEM SOLVING7.22ErrorManualPaperDataCancel/ReprintDemoToner SaveWhen the printer detects an error, the control panel indicator lights will indicate errormessages. Find the light pattern below that matches the printer light pattern and follow thesolutions to clear the error.Troubleshooting Error MessagesPrinter Light PatternsLight status legendsymbol for “light on”• Check the power cord and the power switch if your printer does notgenerate a response.• Make sure that the printer is powered with the specified AC voltage.Power offErrorManualPaperDataThe printer is out of paper in the paper tray. The Paper light blinks untilpaper is added.• Loading paper into the tray will cancel this message and allow you tocontinue with the print job. Paper out ErrorManualPaperDatasymbol for “light blinking”symbol for “light off”
PROBLEM SOLVING7.23Troubleshooting Error MessagesPaper is jammed inside the printer. • Clear the paper jam. See “Clearing Paper Jams” on page 7.7.Paper jamErrorManualPaperDataThe printer ran out of memory in the middle of a print job. The pagebeing printed may have been too complex for the memory capacity of theprinter. Press the Cancel/Reprint button to cancel the current job.• Turn the printer power off and back on to remove any unnecessary fonts,macros, or any data currently in printer memory.• Add more printer memory. See “Memory and PostScript DIMMs” on page H.2.• For a temporary solution, simplify the image or print at a lower resolution.Memory out (Insufficient Memory)ErrorManualPaperDataThe printer top cover may be opened or the toner cartridge is notinstalled. • Check that the printer top cover door and rear door (face-up output tray)are closed properly. • Make sure that the toner cartridge is correctly installed in the printer.• Remove the printed papers, if overstacked, from the top output tray.Door open, no toner cartridge, or outputbin fullErrorManualPaperDataWhile printing in the manual feed mode, the printer is out of paper inthe Multi-Purpose Tray. • Load the correct paper into the Multi-Purpose Tray and press the Demobutton on the control panel to print each page.ErrorManualPaperDataPaper out in the manual feed mode
PROBLEM SOLVING7.24Solving Print Quality Problems• Reset the printer by briefly turning the printer off and back on again.• If the error persists, contact the service representative.System errorErrorManualPaperDataThe size of the paper in the input tray is mismatched to the Paper Sizesetting in printer's properties. Remove the paper from the tray and load thepaper of same size as you have set in the properties. Press the Demobutton to ignore the message and feed paper from the corresponding inputtray.Paper MismatchErrorManualPaperData
PROBLEM SOLVING7.25Common Windows ProblemsNote: Refer to Microsof t Windows 9x or NT 4.0 documentation that came with your PC forfurther information on Windows error messages.Problem“File in Use” messageappears during installation.“Error Writing to LPTx”message appears.“General Protection Fault”,“Exception OE”, “Spool32”,or “Illegal Operation”messages appears.Possible Cause and SolutionQuit all software applications. Remove all software from theStartUp Group, then restart Windows. Reinstall the printerdriver.• Make sure that the cables are connected correctly, theprinter is on, and the Data light on the control panel ison.• If bi-directional communication is not turned on in thedriver, it will also cause this message.• From the Start menu, select Settings, then Printers.Right-click on the Samsung ML-1650 series printer iconand select Properties. From the Details tab, click onPort Settings. Remove check from Check Port Statebefore Printing box and click OK. From SpoolSettings, select Print Directly to Printer and click OK.Try printing again.• Close all other applications, reboot Windows, and tryprinting again.• Delete all temp files from the Temp sub-directory. Youcan determine the name of the directory by editing theAUTOEXEC.BAT file and locking for the statement, “SetTemp =”. The name after this statement is the tempdirectory. It is usually C:\temp by default, but can beredefined.
PROBLEM SOLVING7.26ProblemYou cannot use thecomputer while the printeris printing.Possible Cause and SolutionBackground Printing has not been selected.• For LaserWriter 8.3, turn Background Printing on in theChooser. Status messages will now be redirected to thePrint Monitor allowing you to continue working while thecomputer is processing data to be sent to the printer.• For LaserWriter 8.4 or higher, turn Background Printingon at the Print dialog box.Printing ErrorsProblemThe printer driver icondoes not appear in theChooser.The printer name doesnot appear in the Selecta PostScript Printer boxin the Chooser.Possible Cause and SolutionSoftware is not installed correctly.• The LaserWriter driver should be present as a part of theMacintosh OS. Make sure that the LaserWriter driver is in theExtensions folder within the Systems folder. If not, installthe LaserWriter driver component from the Macintosh OS CD.• Make sure that you are using a high-quality cable.• Make sure that the printer is on the correct network. SelectNetwork or AppleTalk Control Panel from ControlPanels in the Apple menu and then choose the correctnetwork.• Make sure that the cables are connected correctly, the printeris on, and the Data light is on.• Make sure that the correct printer driver has been selected inthe Chooser.• If the printer resides on a network with multiple zones, makesure that the correct zone is selected in the AppleTalkZones box in the Chooser.• Make sure AppleTalk is on. (The button next to Active isselected in the Chooser.) You may need to restart thecomputer to activate the change.Common Macintosh ProblemsProblems in the Chooser
PROBLEM SOLVING7.27The following situations are PS language specific and may occur when several printerlanguages are being used.Note: To receive a printed or screen displayed message when PS errors occur, open the PrintOptions dialog box and click the desired selection nex t to the PPoossttSSccrriipptt eerrrroorrsssection.ProblemPostScript file can notbe printed.“This job containsbinary data...”message appears.A PS error pageprints.The optional Tray 2 isnot selected in thedriver.Possible CauseThe PostScript option maynot be installed.The pure binary dataoption is not supported bythe PostScript driver.Print job may not be PS.The printer driver has notbeen configured torecognize the optional Tray2.Solution• Print a configuration page andverify that the PS version isavailable for printing.Open the Properties of thePostScript driver, click onPostScript, and click onAdvanced button. The purebinary data option is notsupported. Choose another.Make sure that the print job is aPS job. Check to see whether thesoftware application expected asetup or PS header file to be sentto the printer.Open the PostScript driverproperties and set the Option Trayitem of Device option toInstalled.Troubleshooting PS Errors
AppendixThis appendix provides information on the following topics:◆ Printer Specifications◆ Paper SpecificationsAASpecificationsSpecifications
Printer SpecificationsItem Specification and DescriptionPrint Speed16 PPM (A4), 17 PPM (Letter)Resolution 1200 dpi First Printing TimeWarmUp TimeLess than 14 secondsPower Consumption300 W average during operation / Less than 20 W in power-save modePower RatingAC 100 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others), 50 / 60 HzAcoustic NoiseStand by: Less than 35 dB; Operating: Less than 49 dBToner SupplySingle cartridgeToner Cartridge Life8,000 pages (for starter, 4,000 pages), 5% area coverageEmulation PCL6, PostScript Level 3 optionalRandom AccessMemory (RAM)Interface SwitchingStandard 16 MBExpandable to 144 MB: 100 pin, SDRAM, 3.3V; 16 MB, 32 MB, 64 MB, or 128 MB availableLess than 40 secondsAutomatic (Parallel, USB, Network)Interface• 16PPM (A4) Bidirectional Parallel Standard- Modes supported: Compatible, Nibble, Byte, ECP• USB Interface Standard- USB 1.1 compliant- 12Mbps 1 port• Network Optional- Ethernet 10/100M Base T- Novell- TCP/IP and AppleTalk- LPDWeight 12.4 Kg / 27.3 lb.External Dimensions361 (W) x 409 (D) x 294.5 (H) mm (without options)Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RHPackage WeightPaper: 1.83 KgPlastic: 0.33 KgDuty CycleMonthly: 40,000 pages maximumOperating Environment Fonts1 bitmap, 45 scalable (Type 1 136 PS fonts)A.1SPECIFICATIONS

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