ShenZhen Foscam Intelligent Technology FI9851P HD Wireless IP Camera User Manual 1

ShenZhen Foscam Intelligent Technology Co., Ltd. HD Wireless IP Camera 1

Users Manual

UserUser ManualManualHD Wireless IP CameraModel: FI9851P
Table of Contents1Overviews........................................................................................................................................................................... 11.1 Key Features...........................................................................................................................................................11.2 Read Before Use....................................................................................................................................................11.3 Packing Contents................................................................................................................................................... 21.4 Physical Description.............................................................................................................................................. 21.4.1 Front Panel.................................................................................................................................................. 21.4.2 BottomView .................................................................................................................................................32 Accessing the Network Camera......................................................................................................................................42.1 Access the Camera in LAN.................................................................................................................................. 42.2 Access the Camera in WAN.................................................................................................................................52.2.1 Static IP Addresses.................................................................................................................................... 52.2.2 Dynamic IP Addresses...............................................................................................................................72.3 Using the VLC player.......................................................................................................................................... 103 Surveillance Software GUI.............................................................................................................................................123.1 Login Window....................................................................................................................................................... 133.2 Modify the Username and Password............................................................................................................... 143.3 Surveillance Window........................................................................................................................................... 154 Advanced Camera Settings........................................................................................................................................... 204.1 Device Status........................................................................................................................................................204.1.1 Device Information................................................................................................................................... 204.1.2 Device Status............................................................................................................................................ 214.1.3 Session status...........................................................................................................................................214.1.4 Log.............................................................................................................................................................. 214.2 Basic Settings.......................................................................................................................................................224.2.1 Camera Name...........................................................................................................................................224.2.2 Camera Time.............................................................................................................................................224.2.3 User Accounts........................................................................................................................................... 234.2.4 Multi-Camera.............................................................................................................................................264.3 Network..................................................................................................................................................................304.3.1 IP Configuration........................................................................................................................................ 314.3.2 Wireless Settings......................................................................................................................................324.3.3 PPPoE........................................................................................................................................................ 344.3.4 DDNS..........................................................................................................................................................354.3.5 UPnP.......................................................................................................................................................... 384.3.6 Port..............................................................................................................................................................394.3.7 Mail Settings..............................................................................................................................................444.3.8 FTP Settings..............................................................................................................................................464.3.9 P2P............................................................................................................................................................. 474.4 Video...................................................................................................................................................................... 484.4.1 Video Settings........................................................................................................................................... 484.4.2 On Screen Display................................................................................................................................... 494.4.3 Privacy Zone............................................................................................................................................. 49
www.foscam.com4.4.4 Snapshot Settings.................................................................................................................................... 514.4.5 IR LED Schedule...................................................................................................................................... 514.4.6 Lens Distortion Correction...................................................................................................................... 524.5 Alarm...................................................................................................................................................................... 52Motion Detection.................................................................................................................................................524.6 Record................................................................................................................................................................... 564.6.1 Storage Location...................................................................................................................................... 564.6.2 Local Alarm Recording............................................................................................................................ 564.6.3 Schedule Recording.................................................................................................................................564.7 Firewall...................................................................................................................................................................574.8 System................................................................................................................................................................... 584.8.1 Back-up& Restore.................................................................................................................................... 584.8.2 System Upgrade....................................................................................................................................... 584.8.3 Factory Reset............................................................................................................................................604.8.4 Reboot........................................................................................................................................................ 605 Appendix........................................................................................................................................................................... 605.1 Frequently Asked Questions..............................................................................................................................605.1.1 Install / uninstall the ActiveX of Firefox browser...............................................................................605.1.2 Install / uninstall the ActiveX of Google Chrome..............................................................................655.1.3 Install / Uninstall the ActiveX of IE Browser...................................................................................... 685.1.4 I have forgotten the administrator password.................................................................................... 725.1.5 Camera can not record.........................................................................................................................725.1.6 Subnet doesn’t match........................................................................................................................... 735.1.7 No Pictures Problems........................................................................................................................... 735.1.8 Can’t access IP camera in internet.....................................................................................................745.1.9 UPnP always failed............................................................................................................................... 745.1.10 Camera can not connect wireless.................................................................................................... 745.1.11 Can’t see other cameras listed in multi-device when using remote access..............................745.2 Default Parameters..............................................................................................................................................745.3 Specification..........................................................................................................................................................755.4CE&FCC..............................................................................................................................................................765.5 Warranty................................................................................................................................................................ 776 Obtaining Technical Support......................................................................................................................................... 79
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 11 OverviewsFI9851P is integrated IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combinesa high quality digital video camera, with a powerful web server, to bring clear video to your desktop fromanywhere on your local network or over the Internet.They support the industry-standard H.264 compression technology, drastically reducing file sizes andconserving valuable network bandwidth.The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support InternetExplorer. Therefore the management and maintenance of your device is simplified by using the network toachieve the remote configuration and start-up.The camera is designed for outdoor and indoor surveillance applications such as courtyards, supermarket, andschool. Controlling the IPCAM and managing images are simplified by using the provided web interface acrossthe network utilizing wireless connectivity.FOSCAM provides Phone Apps for Android and iPhone users, please search Foscam Viewer and install itthrough APP Store, then you can view your camera directly as a computer.1.1 Key FeaturesStandard H.264 video compression algorithm to satisfy the transmission of high definition video in narrowbandwidth network1.0 Mega-PixelSupports IE/Firefox/Google/Safari browser or any other standard browsersSupports WEP, PA and WPA2 EncryptionIR night vision , Range:10mSupports image snapshotSupports dual-streamSupports IR-Cut and the filter change automaticallyEmbedded FOSCAM DDNS(dynamic domain name service) ServiceSupports remote viewing & record from anywhere anytimeMulti-level users management with password protectionMotion detection alert via email or upload image to FTPSupporting Third Party Domain nameProviding Phone APPs for Android and iPhone usersSupports multiple network protocols: HTTP/HTTPS/RTSP/TCP/IP/UDP/FTP/DHCP/DDNS/UPNP/ONVIFProviding Central Management Software to manage or monitor multi-camera1.2 Read Before UsePlease first verify that all contents received are complete according to the Package Contents listed below.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 2Before the Network Camera is installed, please carefully read and follow the instructions in the QuickInstallation Guide to avoid damage due to faulty assembly and installation. This also ensures the product isused properly as intended.1.3 Packing Contents● IPCAM×1 ● CD×1● DC Power Supply×1 ● Quick Installation Guide ×1● Network Cable×1 ● Warranty Card×11.4 Physical Description1.4.1 Front PanelFigure 1.11 Infrared Lamp2LENS:CMOS sensor with fixed focus lens3 Induction IC
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 31.4.2 BottomViewThere are two labels located at the bottom of the camera; this is an important feature of original Foscamcameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscamcameras can not use original firmware and are not eligible for warranty or technical services.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 42 Accessing the Network CameraThis chapter explains how to access the network camera through web browsers and RTSP players.2.1 Access the Camera in LANThis camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No.(1) Http:// LAN IP + Http Port No.Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug inthe network cable.Figure 2.1Double click the IP address of the camera; your default browser will open to the camera login page.(2) Https:// LAN IP + Https Port NO.The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.Go to Settings - Network - Port panel , you can see and change the https port NO.Figure 2.2
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 52.2 Access the Camera in WAN2.2.1 Static IP AddressesUsers who have static IP addresses do not need to set DDNS service settings for remote access. When youhave finished connecting the camera using the LAN IP address and port forwarding, you can access thecamera directly from the Internet using the WAN IP address and port number.How to Obtain the WAN IP address from a public website ?To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.Thewebpage at this address will show you the current WAN IP.Figure 2.3Access your IP Camera from the InternetYou can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port numberin your standard browser. For example, you would enter http:// 183.37.28.254:85
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 6NOTE :Make sure port forwarding is successful. You can do port forwarding two ways.1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnPSuccessful” on the Device Status page.2. Do port (HTTP port) forwarding manually. (See Figure 2.11 for further details)If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you hadset earlier to your router’s port forwarding settings.NOTE: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNSservice settings to view it remotely.Step 1: Enter the username and password of the Administrator (default username is admin with a blankpassword), and click “OK” to apply changes.Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example itwas changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address isnow fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if thecamera is powered off and back on, the camera will remain on this LAN IP address. This is very important thata static LAN IP address is set, or you may have problems later with remote access and seeing the cameraremotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a staticLAN IP address!2.2.2 Dynamic IP AddressesDDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have afixed host and domain name. This means that even though your WAN IP address is constantly changing, youwill have a fixed hostname you can use to access your cameras at all times. You can access the cameradirectly from the Internet using the hostname and port number.What is the HTTP Port NO.?1) Default HTTP Port is 88All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera ishttp://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another portif you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here youcan set the port no. between 1 and 65535.2) Change the default http no.88 to another one.How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP CameraTool？？Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IPaddress, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 72.4 and 2.5.Figure 2.4Figure 2.5Figure 2.6What is Port forwarding ?If you have never done port forwarding before, you can open and view the following link to understand thebasic concept. Port forwarding allows for outside connections to access a specific device on your network fromanywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Usingport forwarding, you are telling your router to allow a connection through a certain port (you can think of it as agateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can beaccessed from anywhere in the world.Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htmHow do we configure Port Forwarding ?For this section, we will be using an example:
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 8Let’s say the camera’s LAN IP address is http://192.168.8.100:2000Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this isalso under the name of Virtual Server or NAT.Using the Linksys brand router as an example, we would log into the router, and go to the Applications& Gaming menu. We would then click on the “Single Port Forwarding” sub-menu.Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shownbelow, then push OK or Submit to save your settings:Figure 2.12First method :Use the embedded DDNS to access the camera via the InternetEach Foscam camera has an embedded unique DDNS domain name, the format of this domain name isxxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with thisinformation on it.For example, we can use cp4911.myfoscam.org. In the camera, click Settings at the top, click “Network” onthe left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name ofyour camera.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 9Figure 2.13Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.Take hostname cp4911.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the cameravia the Internet would be http:// test09.myfoscam.org:2000.Second method :Use the Third party DDNS to access the camera via the InternetStep 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.Step 2, DO DDNS Service Settings within the CameraPlease set DDNS Settings within the camera by hostname, a user name and password you’ve got fromwww.no-ip.comTake hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.Firstly, goes to option of DDNS Settings on the administrator panel.Secondly, select No-Ip as a server.Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info asDDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNSsettings effective.Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, andcheck if the DDNS status is successful.If failed, please double check if you have input the correct hostname, user name, and password, andtry to redo the settings.NOTE :If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third PartyDDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will takeeffect.2.3 Using the VLC playerThis camera supports RTSP streaming, here you can view the camera using VLC player.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 10RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosreamThe part in the square brackets may be omitted.user name & password:The user name and password to access the camera. This part can be omitted.IP: WAN or LAN IP address.Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad,here you had better select videoSub. If you select audio, you can only hear the sound but cannot see thevideo.For example:IP: 192.168.1.11HTTP Port number: 88User name: adminPassword: 123Here I can enter one of the following URLs in the VLC.1．rtsp://admin:123@192.168.1.11:88/videoMain2．rtsp:// @192.168.1.11:88/videoMain3．rtsp://:123@192.168.1.11:88/videoMain4．rtsp://admin@192.168.1.11:88/videoMainOpen the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.Figure 2.14
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 11Figure 2.15Sometimes you may need to enter the user name and password again. Click OK and you can see the real-timepreview.Figure 2.16
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 12Figure 2.17If you cannot play the video in the VLC player, please check the port mapping. You can read Quick InstallationGuide about How to configure port forwarding.NOTE:If you modify the camera’s username or password, you had better reboot the camera, or else the newusername and password cannot take effect when you enter the authentication in the VLC.3 Surveillance Software GUIPlease refer to the Quick Installation Guide if you install the camera at first time. After finishing quickinstallation, you can take time to learn the operation of the software.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 133.1 Login WindowFigure 3.1Please check the login window above, it was divided to 4 sections from no. 1 to 4.Section1 Enter the Username and passwordThe default administrator username is admin with no password, please reset the password at first using andprevent unauthorized users login the camera (read chapter 3.2.4 about how to change).Section2 StreamThe camera supports two stream modes: Main stream and sub stream. If you want to access the camera formLAN, here you can select Main stream. If you want to access the camera from Internet, here we recommendsub stream.NOTE:When the network bandwidth is badly you’d better select Sub Stream and the video will be morefluency.Section3 Select the languageYou can select the language you need via click on the language dropdown list to switch.Section4 Login the cameraClick Login button and you will see the surveillance windows.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 14Figure 3.23.2 Modify the Username and PasswordWhen you log in for the first time, it will come to the operating of modify the username and passwordautomatically.Figure 3.2Enter the New Username, New password and Confirm the password.Click Modify button, you will see the login page again.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 153.3 Surveillance WindowFigure 3.3Section1 FOSCAM Logo/ LiveVideo / Settings buttons: FOSCAM LOGO: Path to surveillance window. Click this button and back to the surveillance window: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel anddo advanced settings.Section2 Multi-Device WindowThe firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. Youcan add other cameras in multi-camera panel (read chapter 4.2.5).
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 16Figure 3.4Section3 Mode/ Stream / Mirror/ Flip buttonsMode1) 50Hz ---------Indoor surveillance (Region: Europe, China)2) 60Hz ---------Indoor surveillance (Region: USA, Canada)3) Outdoor Mode------Outdoor surveillanceStreamThe default Stream supports four modes:0/720P/30fps/2M, 1/VGA/25fps/4M, 2/VGA/15fps/1M and 3/VGA/10fps/200KThe format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate1) Stream type no. : The number is used to identify the stream type.2) 720P/ VGAThere are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger theresolution, the better of the image quality is. If you are accessing the camera via internet and want to get morefluent video streaming, please select resolution VGA.3) Maximum frame rateWhen the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, themaximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when theframe rate above 15, you can achieve fluently video.4) Bit rateGenerally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration shouldcombine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that willlead to video cannot play well.You can reset the stream type on Settings-> Video-> Settings panel( chapter 4.4.1).
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 17After changing, please re-login the camera and you can see the modification.Section4 IR LED LightsClick IR LED Lights and there are two modes to adjust the infrared led: Auto and Off . The default mode isAuto.Auto: Select it and the camera will adjust the infra led (on or off) automatically.Manual: Select it and turn off the infra led manually.Section5 Image quality settingsIn this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.Section6 OSDIf you have added time and camera name in the video, you can see it in the live window.Go to Settings ---Basic settings---Camera name panel, and you can change another device name. Thedefault device name is anonymous.Go to Settings ---Basic settings---Camera time panel and adjust the device time.Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.Section7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button1------Play Click it to play the video of the camera2------Stop Click it to stop the video of the camera3------ Talk: Click the button and the icon will become to , then talk to the microphone that connectedwith PC, people around the camera can hear your voice if the camera has connected with audio output device.1235674
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 18Click the icon again and stop talking.4------ Audio Click the button and the icon will become to , you can hear the sound around the camera ifthe camera has connected with other audio input device through the Audio Input port of the camera, Click theicon again and stop audio.5----- Snap: Click it to make snapshot and it pop up a window which picture you snapshot, right click in thewindow and save the picture to anywhere you want.6----- Record: Click the icon and the camera start recording, you can see a green dot in the live window.Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path:Go to Settings- >Record-> Storage Location panel.7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to makefull-screen. Double click again and exit full-screen.Onscreen Mouse ControlRight click the mouse and you can adjust the screen ration, full screen and Zoom up.Figure 3.5Keep ration: Select it and the camera will adjust the size of live window based on the computer monitorautomatically.Sometimes there is a black border around the video (Figure 3.7), please select Keep ration to get a bettervisual quality (Figure3.3).
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 19Figure 3.6Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live viewback to original size.Figure 3.7NOTE:For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 204 Advanced Camera SettingsClick the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.4.1 Device StatusDevice Status contains four columns: Device Information, Device Status, Session Status and Log, it will showyou various information about your camera.4.1.1 Device InformationFigure 4.1Camera Model: The model of the device.Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.Click Basic Settings and go to Device Name panel where you can change your camera name. The defaultdevice name is anonymous.Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the sameMAC ID sticker is found at the bottom of the camera.Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjustthe time.System Firmware version: Display the System Firmware version of your camera.App Firmware version: Display the application firmware version of your camera.Plug-in version: Display the plug-in version of your camera
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 214.1.2 Device StatusOn this page you can see device status such as Alarm status, NTP/DDNS status and so on.Figure 4.24.1.3 Session statusSession status will display who and which IP is visiting the camera now.Figure 4.34.1.4 LogThe log record shows who and which IP address accessed or logout the camera.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 22Figure 4.44.2 Basic SettingsThis section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device.4.2.1 Camera NameDefault alias is anonymous. You can define a name for your camera here such as apple. Click Save to saveyour changes. The alias name cannot contain special characters.Figure 4.54.2.2 Camera TimeThis section allows you to configure the settings of the internal system clocks for your camera.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 23Figure 4.6Time Zone: Select the time zone for your region from the dropdown menu.Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server.Choose the one that is closest to your camera.Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.Manually: The administrator can enter the date and time manually. Note select the date and time format.use DST: Select the daylight saving time from the dropdown list.Click Save button and submit your settings.4.2.3 User AccountsHere you can create users and set privilege, visitor,operator or administrator. The default administratoruser accounts are admin with a blank password.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 24Figure 4.7How to change the password?Firstly, select the account which you want to change the password, then select “Change password”, enter theold password and the new password, lastly click modify to take effect.Figure 4.8How to add account ?Select one blank column, then enter the new user name, password and privilege, last click Add to take effect.You can see the new added account on the Account list.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 25Figure 4.9Figure 4.10Delete : Select the account which you want to delete, then click Delete button to take effect.NOTE:The default administrator account cannot be deleted, but you can add other administrator users.How to change the username ?Firstly, select the account which you want to change the username, then select “Change username”, enter thenew password, lastly click modify to take effect.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 26Figure 4.114.2.4 Multi-CameraIf you want to view multi-surveillance screens on one window, you need to login one camera, and set it as themain device, and do Multi-Device Settings, add other cameras to the first one camera. Before you domulti-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras ifthere is 8 cams installed.The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. Thispage you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and viewmulti-surveillance screen on one window.Add cameras in LANIn Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. Youcan add more cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Camerasonline simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host andHttp Port will be filled in the boxes below automatically. Enter the correct username and password then clickAdd. Add more cameras in the same way.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 27Figure 4.12Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you whichseries the camera belongs to.Figure 4.13Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 28Figure 4.14Figure 4.15Add cameras in WANIf you want to view all cameras via the internet(remote computer), you will need to add them using DDNSdomain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (ReadHow to configure DDNS settings in chapter 4.3.3)Login to the first camera using a DDNS domain name and port.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 29Figure 4.16Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, portnumber. Enter user name and password and then choose Add.Figure 4.171----- The camera model: MJ or H264.2----- The 2nd camera’s name3----- Fill in the 2nd camera’s DDNS host not LAN IPNOTE: The MJ series have the same HTTP Port NO. and Media Port NO.4 ---- Enter the 2nd camera’s user name and password5---- Click Add button and to take effectNOTE:Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 30Figure 4.18Return to video window. You will see all of the cameras accessible through the internet.When you are away from home, you can use the first camera’s DDNS domain name and port to view all thecameras via internet.Figure 4.194.3 NetworkThis section will allow you to configure your camera’s IP, PPOE, DDNS, UPnP, Port, Mail Settings and FTPSettings.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 314.3.1 IP ConfigurationIf you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the samesubnet of your router or computer.Figure 4.20Changing settings here is the same as using the IP Camera Tool. (Figure 4.23/4.24)It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. Ifyou don’t know the subnet mask, gateway and DNS server, you can check your computer’s local areaconnection as follows:Control Panel--Network Connections--Local Area Connections --Choose Support--Details.Figure 4.21
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 32Figure 4.22If you don’t know the DNS server, you can use the same settings as the Default Gateway.4.3.2 Wireless SettingsStep 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side ofthe screen, then click “Wireless Settings.”Click the Scan button and the camera will detect all wireless networks around the area. It should also displayyour router in the list (Figure 4.30).
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 33Figure 4.23Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network,such as the name and the encryption, will be filled into the relevant fields automatically.You will only need to fill in the password of your network. Make sure that the SSID, Encryption and thepassword you filled in are exactly the same for your router.Click the Page number to see other wirelessnetworks devices if there are more than 10.Click the Scan buttonto search for wirelessnetworks.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 34Figure 4.24Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable.Never shut down the power of the camera until the IP camera is able to connect to the wireless network.The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wirelessconnection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of thecamera will show again on the window of the IP Camera Tool. The IP address may have changed after thecamera receives a wireless connection; we recommend setting a static local IP address if this IP addresschanges by right clicking the camera in IP Camera Tools, setting a static IP, and pushing OK.Congratulations! You have set up the wireless connection of the camera successfully.4.3.3 PPPoEIf you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoEaccount.1 Click the SSID of your routerand the relevant informationwill be filled in the fieldsautomatically.2 Enter thepassword ofyour router.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 35Figure 4.254.3.4 DDNSFOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use thedomain name, you can also use the third party domain name.FOSCAM domain nameHere take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, youcan see the domain name.Figure 4.26Now you can use http:// Domain name + HTTP Port to access the camera via internet.Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the cameravia internet would be http://cp4911.myfoscam.org:8000Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to useManufacturer’s DDNS again , here click this button and start Manufacturer’s DDNS Service.Third Party Domain Name SettingsUser can also use third part DDNS, such as www.no-ip.com. ,www. 3322.comHere take www.no-ip.com for example :①①Step 1 Go to the website www.no-ip.com to create a free hostnameFirstly: Login on www.no-ip.com and click No-IP Free to register.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 36Figure 4.27Please register an account step by step according to instructions on www.no-ip.comAfter registration, please login your email which used to register. You will receive an email from website, pleaseclick the link to activate your ACCOUNT as indicated in email.Secondly: Login the link with the registered username and password to create your domain name.Figure 4.28
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 37Figure 4.29Please create the domain name step by step according to instructions on www.no-ip.comStep 2 DO DDNS Service Settings within the CameraPlease set DDNS Settings within the camera by hostname, a user name and password you’ve got fromwww.no-ip.comTake hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.Firstly, goes to option of DDNS Settings on the administrator panel.Secondly, select No-Ip as a server.Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info asDDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNSsettings effective.Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, andcheck if the DDNS status is successful.If failed, please double check if you have input the correct hostname, user name, and password, and try toredo the settings.NOTE :If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third PartyDDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will takeeffect.②Do port forwarding within the routerExample: The camera’s LAN IP address is http://192.168.8.100:2000
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 38Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named VirtueServer on some brands of router). Take Linksys brand router as an example, Login the router, and goes toApplications & Gaming->Single Port Forwarding.Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showedas below.Figure 4.30③③Use domain name to access the camera via internetAfter the port forwarding is finished, you can use the domain name+ http no. to access the camera viainternet. Take hostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera viainternet would be http:// ycxgwp.no-ip.info:20004.3.5 UPnPFigure 4.31The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured forport forwarding. Back to the “Device Status” panel, you can see the UPnP status:Assign a nameas you likehere.Fill the Media Port no. of thecamera on the column ofExternal Port and Internal Port.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 39Figure 4.32The camera’s software will be configured for port forwarding. There may be issues with your routers securitysettings, and sometimes may error. We recommend you configure port forwarding manually on your router(Figure 4.30).4.3.6 PortThis camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port is used to access the cameraremotely.HTTP port : By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1and 65535. But make sure they can not be conflict with other existing ports like 25, 21.Figure 4.33Another way to change the HTTP port NO.Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IPaddress, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure4.32 and 4.33.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 40Figure 4.34Figure 4.35Step 2: Enter the username and password of the Administrator (default username is admin with a blankpassword), and click “OK” to apply changes.Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example itwas changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address isnow fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if thecamera is powered off and back on, the camera will remain on this LAN IP address. This is very important thata static LAN IP address is set, or you may have problems later with remote access and seeing the cameraremotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a staticLAN IP address!
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 41Figure 4.36NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed.HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.Sometimes you need to add the url to the Trusted Sites,Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.Next, click the Security tab, then click the Trusted sites button.Figure 4.37ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port numberbetween 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports.RTSP functionRTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosreamThe part in the square brackets may be omitted.user name & password: The user name and password to access the camera. This part can be omitted.IP: WAN or LAN IP address.Videostream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad,
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 42here you had better select videoSub. If you select audio, you can only hear the sound but cannot see thevideo.For example:IP: 192.168.1.11HTTP Port number: 88User name: adminPassword: 123Here I can enter one of the following URLs in the VLC.1．rtsp://admin:123@192.168.1.11:88/videoMain2．rtsp:// @192.168.1.11:88/videoMain3．rtsp://:123@192.168.1.11:88/videoMain4．rtsp://admin@192.168.1.11:88/videoMainOpen the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.Figure 4.38
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 43Figure 4.39Sometimes you may need to enter the user name and password again. Click OK and you can see the real-timepreview.Figure 4.40
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 44Figure 4.41If you cannot play the video in the VLC player, please check the port mapping. You can read Quick InstallationGuide about How to configure port forwarding.NOTE:If you modify the camera’s username or password, you had better reboot the camera, or else the newusername and password cannot take effect when you enter the authentication in the VLC.4.3.7 Mail SettingsIf you want the camera to send emails when motion has been detected, here Mail will need to be configured.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 45Figure 4.421----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usuallyset as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usuallyis None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must beset to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security youselect.2-----SMTP Username/ password: ID account and password of the sender email address3----- Sender E-mail Mailbox for sender must support SMTP4----- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers5----- Save Click Save to take effect6----- Test Click Test to see if Mail has been successfully configured.Click Test to see if Mail has been successfully configured.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 46Figure 4.43If the test success, you can see the Success behind the Test, at the same time the receivers will receive a testmail.If the test fails with one of the following errors after clicking Test, verify that the information you entered iscorrect and again select Test .1) Cannot connect to the server2) Network Error. Please try later3) Server Error4) Incorrect user or password5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and tryagain6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server7) The message is denied by the server. Maybe because of the anti-spam privacy of the server8) The server does not support the authentication mode used by the device4.3.8 FTP SettingsIf you want to upload record images to your FTP server，you can set FTP Settings.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 47Figure 4.44Figure 4.45FTP server: If your FTP server is located on the LAN, you can set as Figure 4.43.If you have an FTP server which you can access on the internet, you can set as Figure 4.44.Port: Default is port 21. If changed, external FTP client program must change the server connection portaccordingly.FTP Mode: Here supports two modes: PORT and PASV.Username/password: The FTP account and password.Click Save to take effect.Click Test to see if FTP has been successfully configured.4.3.9 P2PAccess the camera by smart phone (Android or iOS operating system)First of all, you need to open the P2P function of the camera at “Settings-->Network-->P2P.”
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 48Figure 4.46Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices.If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android AppUser Manual.4.4 VideoThis section allows you to configure Video stream settings, On screen display and Snapshot settings.4.4.1 Video SettingsThere are two ways to set the stream video settings. They are main stream video settings and sub streamvideo settings.Figure 4.47Stream type: There are four types to identify different streams you have set.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 49Resolution: The camera supports two types: 720P, VGA. The higher the resolution is, the clearer video willbecome. But the code flux will become larger too, and it will take up more bandwidth.Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rateconfiguration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rateis large, that will lead to video can not play well.Frame Rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, themaximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You shouldlower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achievefluently video.Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the morelikely you will get a better video quality, but at the cost of higher network bandwidth consumption.4.4.2 On Screen DisplayThis page is used to add timestamp and device name on the video.Figure 4.48Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on thevideo,Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name onthe video.4.4.3 Privacy ZoneThis page is used to add privacy zone on the video.There are two options: Yes or NO. Select Yes, then click “Set Privacy Zone” and draw a privacy area on thevideo, the privacy area will be black on the video.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 50Figure 4.49Click OK button and return to the Privacy Zone page, click Save to take effect.Back to the surveillance window, you can see the privacy area as the following picture:Figure 4.50
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 514.4.4 Snapshot SettingsOn this page you can set the snapshot pictures’ image quality and the storage path.Figure 4.51Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer.Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera willsnap pictures to the FTP automatically.Enable timing to captureTo enable capture interval, follow the steps below:1Select Enable timing to capture2 Capture interval:The interval time between two captures.3 Select the capture timeCapture anytimeClick the black button up the MON, you will see all time range turn red. When something moving in thedetection area at anytime, the camera will capture.Specify an capture scheduleClick the week day words, the corresponding column will be selected. For example, click TUE, the allcolumn of TUE turns to red, that means during Tuesday whole day, the camera will capture.Press the left mouse and drag it on the time boxes, you can select the serial area,4Click Save button to take effect.4.4.5 IR LED ScheduleYou can set the period of time during which the infrared lamp is turned off to prevent your baby from beinginfluenced during sleep. You can also turn off the infrared lamp on the video preview page at any time.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 52Figure 4.524.4.6 Lens Distortion CorrectionFigure 4.534.5 AlarmMotion DetectionIP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails orupload images to FTP.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 53Figure 4.54To enable motion detection, follow the steps below:1 Enable Motion detection2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will bemore easily alarmed. Select one motion sensitivity.3 Trigger interval--- The interval time between two motion detections. Here supports5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.4 Select the alarm indicatorsWhen the motion has been detected, the alarm status will turn to Detect alarm.Figure 4.55There are three alarm indicators:A RingIf the camera has connected with a speaker or other audio output device, if you select Ring, when the motion
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 54has been detected, the people around the camera will hear beep alarm sound.BSendMailIf you want to receive alarm emails when motion is detected, you must select Send Mail and set Mail Settingsfirst. The alarm email cannot contain the alarm picture if you have not selected Snap picture.C Snap pictureIf you select this checkbox, when the motion has been detected, the camera will snap the live view window asa still picture and load it to the FTP. If you select Send Email, at the same time the picture will be send to you asan attachment. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot Settingspanel.Time interval: The interval time between two pictures.5 Set Detection AreaClick set Detection Area and it pop up a window, then you can draw the detection area. Click OK button aftersettings. When something moving in the detection area, the camera will alarm.Figure 4.566 Alarm Schedule①Alarm anytime when motion is detectedClick the black button up the MON, you will see all time range turn red. When something moving in thedetection area at anytime, the camera will alarm.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 55Figure 4.57②Specify an alarm scheduleClick the week day words, the corresponding column will be selected. For example, click TUE, the all columnof TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, thecamera will alarm.Figure 4.58③Press the left mouse and drag it on the time boxes, you can select the serial area,Figure 4.59Click this button and select all time range.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 567 Click Save button to take effect. When the motion is detected during the detection time in the detection area,the camera will alarm and adopt the corresponding alarm indicators.NOTE:You must set the detection area and detection schedule, or else there is no alarm anywhere andanytime.4.6 Record4.6.1 Storage LocationOn this page you can change the manually recording storage path, the default storage path isc:\IPCamRecord.Figure 4.604.6.2 Local Alarm RecordingOn this page you can enable local alarm record, and select the local alarm record time.Figure 4.614.6.3 Schedule RecordingOn this page you can enable schedule record.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 57Figure 4.624.7 FirewallThis section explains how to control the access permission by checking the client PC’s IP addresses. It iscomposed of the following columns: Block access from these IP addresses and Only allow access from theseIP addresses.Figure 4.63Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, onlythose clients whose IP addresses listed in the Only allow access from these IP addresses can access theNetwork Camera. If you select Block access from these IP addresses, only those clients whose IP addresses
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 58are in the IP list cannot access the Network Camera.Click Save to take effect.4.8 SystemIn this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restorethe camera to default settings and reboot the device.4.8.1 Back-up& RestoreClick Backup to save all the parameters you have set. These parameters will be stored in a bin file for futureuse.Click Browse and select the parameters file you have stored, then click Submit to restore the restore theparameters.Figure 4.644.8.2 System UpgradeClick Browse, choose the correct bin file( System firmware or Web UI) and then click System upgrade.Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result.Figure 4.65If you want to verify the firmware version of you camera, please go to Device Status-> Device InformationPage to check.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 59Upgrade Firmware by IP Camera ToolDouble click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade thefirmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, andupgrade.Figure 4.66Figure 4.67CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’tupgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.NOTE:1) Don’t upgrade the firmware through the web UI in WAN, or else the upgrade may be failed.2) Please ensure you have download the correct firmware package for your camera before upgrading. Read
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 60the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txtfile. If not, please download the firmware again until the sizes are the same. Your camera will not functioncorrectly if a corrupt .bin file is used.4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware.5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, thenreset the camera to the default factory settings before using the camera.4.8.3 Factory ResetClick Factory Reset button and all parameters will return to factory settings if selected.Figure 4.684.8.4 RebootClick Reboot to reboot the camera. This is similar to unplugging the power to the camera.Figure 4.695 Appendix5.1 Frequently Asked QuestionsNOTE: Any questions you would meet, please check Network connections firstly. Check the working statusrevealed by the indicators on the network server, hub, exchange and network card. If abnormal, check thenetwork connections.5.1.1 Install / uninstall the ActiveX of Firefox browser.5.1.1.1 Install the ActiveX of Firefox browser.For the first time login the camera, it may prompt you to download plugin.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 61Figure 5.1Figure 5.2Click here to downloadthe plugin.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 62Figure 5.3Figure 5.4Drag the download file to Firefox web page and it will prompt you to Install it.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 63Figure 5.5Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, youcan see the surveillance windowNOTE: If you could not view living video after running the ActiveX, only a red cross in the center of thevideo or just a black screen. Please change another port number to try.Make sure all firewall or antivirus software on your computer does not block the active download andinstallation. If you are unable to run the ActiveX control, try shutting down the firewall or antivirus program.5.1.1.2 Uninstall the ActiveX of Firefox browser.After upgrading the camera’s software version, in order to experience the new version better, you may need touninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do asfollows:1. Click on the top left of the Firefox browser menu bar, and then click "Add-ons".
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 64Figure 5.62. Click “Remove”.Figure 5.73. After the ActiveX is removed, click “Restart now”.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 65Figure 5.85.1.2 Install / uninstall the ActiveX of Google Chrome.5.1.2.1 Install the ActiveX of Google Chrome.For the first time login the camera, it will prompt you to download the ActiveX.Figure 5.9Download the plugin and drag it to the Extensions page of Google Chrome.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 66Figure 5.10Click Add button to install the Plugins.Figure 5.11Reboot the browser and login the camera again, you will see the surveillance window.5.1.2.2 Uninstall the ActiveX of Google Chrome.After upgrading the camera’s software version, in order to experience the new version better, you may need touninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do asfollows:Go to Extensions pageClick Add button to installthe plugin.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 675．Click on the top right corner of the Google browser menu bar, it will pop-up the drop-down menu, thenclick "Tools" -->”Extensions”.Figure 5.122. Select “ IPCAM ”, and click the trash canon on the right side.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 68Figure 5.133. Click “Remove”, then restart the browser.Figure 5.145.1.3 Install / Uninstall the ActiveX of IE Browser.When logging in for the first time, you need to download and install the ActiveX add-on.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 695.1.3.1 Install the ActiveX of IE browser.Figure 5.155.1.3.2 Uninstall the ActiveX of IE browser.After upgrading the camera’s software version, in order to experience the new version better, you may need touninstall the old ActiveX before, and then install a new one. TO uninstall the old ActiveX, you could do asfollows:1. Close the IE browser, and then re-open it, making sure the IE does not load ActiveX (The IE browser willautomatically load the ActiveX when using it to open the IPC website.)2. Click the settings icon in the top right of the IE browser, find and click "Manage add-ons."Click Install
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 70Figure 5.163. Click “All add-ons”.Figure 5.174. Click “ocxIPcam Control”, then Right-click, select “More information” (or double-click “ocxIPcam Control”).
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 71Figure 5.185. Click “Remove all sites—> Remove—>Close”. Then restart the IE browser.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 72Figure 5.195.1.4 I have forgotten the administrator passwordTo reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds.Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and passwordwill return to the factory default administrator username and password. Please power on the camera beforeresetDefault administrator username: adminDefault administrator password: No password5.1.5 Camera can not recordCamera can not record when I click Record button or I can’t change the manually record path.When you use Windows7 or Vista, you may be not able to do manually record or change the record pathbecause of the security settings of computer.There are two ways to resolve this problem:(1) Please add the camera as a trusted site to resolve this issue. The steps areIE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 73(2) Open IE browser, then right click, select “Run as administrator”5.1.6 Subnet doesn’t matchCheck whether your ipcamera in the same subnet of your computer. The step is Control Panel(NetworkConnections (Dbclick Local Area Connections (Choose General(Properties. Check subnet mask, IP addressand gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can'taccess camera.5.1.7 No Pictures ProblemsThe video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly youwill see no video image. You can resolve this problem by this way:Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IEbrowser ToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins. Three options offront should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:Enable: Download unsigned ActiveX controlsEnable: Initialize and script ActiveX controls not marked as safeEnable: Run ActiveX controls and plug-insFigure 5.20If you allow the ActiveX running, but still could not see living video. Please change another port number to try.Don’t use port 8000.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 74Figure 5.21NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you couldnot see video, please shut down firewall or anti-virus software to try again.5.1.8 Can’t access IP camera in internetThere are some reasons:1、ActiveX controller is not installed correctly2、The port which camera used is blocked by Firewall or Anti-virus software. Please change another portnumber and try again.3、Port forwarding is not successfulCheck these settings and make sure they are correct.5.1.9 UPnP always failedUPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwardingautomatically because of firewall or anti-virus software. It also has much relation with router’s security settings.So we recommend you do port forwarding manually. You can view your camera in internet successfully afteryou do port forwarding manually in your router(Figure 4.30).5.1.10 Camera can not connect wirelessIf your camera could not connect wireless after you set wireless settings and plug out the cable. Please checkwhether your settings are correct or not.Normally, camera can’t connect wireless mainly because of wrong settings.Make sure broadcast your SSID; use the same encryption for router and camera.5.1.11 Can’t see other cameras listed in multi-device when usingremote accessIf you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings canbe accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LANIP. (For more details see: How to add cameras in WAN)5.2 Default ParametersDefault network Parameters
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 75IP address: obtain dynamicallySubnet mask: obtain dynamicallyGateway: obtain dynamicallyDDNS: Embedded FOSCAM domain nameUsername and passwordDefault admin username: admin with a blank password5.3 SpecificationITEMS FI9851PImage SensorSensor High Definition Color CMOS SensorDisplay Resolution 1280 x 720 (1.0M Pixels)Min. Illumination 0 Lux (With IR Illuminator)LensLens Type Glass Lensfocal length f:2.8mm，3.6mm/4mm/6mm/8mm OpentionAperture F1.2Angle of View 70°VideoImage Compression H.264Image Frame Rate 30fps(60Hz), 25fps(50Hz), downward adjustableResolution 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240)Stream dual streamImage adjustmentThe hue, brightness, contrast, saturation, sharpness areadjustableFlip image flip and mirrorInfrared mode Automatic or manualNight visibility With 13pcs IR-LEDs, Night Vision Range up to 10mNetworkEthernet One 10/100Mbps RJ45 portWireless Standard IEEE802.11b/g/nData RateIEEE802.11b: 11Mbps(Max.);IEEE802.11g: 54Mbps(Max.);IEEE802.11n: 150Mbps(Max.).Wireless Security P2P, WEP, WPA, WPA2Network ProtocolIP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、DDNS、UPnP、RTSP、ONVIFSystemRequirementsOperating System Microsoft Windows 2000/XP, Vista, 7,8;Mac OSBrowserMicrosoft IE6 and above version or compatible browser;Mozilla Firefox;Google Chrome;Apple Safari.Other Features Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 76Privacy Block Set privacy area manuallyUser Accounts Three levels user roleFirewall Supports IP FilteringReset Reset button is availablePower Power Supply DC 12V/1.0APower Consumption 4.2 Watts (Max.)Physical Dimension(LxWxH) 93(L)x 93W)x 82(H)Net Weight 290gEnvironmentOperating Temperature -20° ~ 55°C (-4°F ~ 131°F)Operating Humidity 10% ~ 80% non-condensingStorage Temperature -20°C ~ 60° (-4°F ~ 140°F)Storage Humidity 0% ~ 90% non-condensingCertification CE, FCC, RoHSWarranty Limited 2-year warrantyAttention: Power adapter should be used between -20℃-40℃, and 20%-90% relative humidity.5.4 CE & FCCElectromagnetic Compatibility (EMC)FCC StatementCE Mark WarningAny Changes or modifications not expressly approved by the party responsible for compliance coulde void theuser's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipmentshould be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference when the equipment is operated in a commercial environment.This equipment generates,uses,and can radiate radio frequency energy and,if notinstalled and used in accordance with the instruction manual,may cause harmful interferece to radio communications.Operation of this equipment in a residential area is lik ely to causeharmful interference in which case the user will be required to correct the interference at hisown expense.Note: This equipment has been tested and found to comply with the limits for a Class A digital
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 77This is a Class A product. In a domestic environment, this product may cause radio interference, in which casethe user may be required to take adequate measures.5.5 WarrantyShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts toprovide you the very best of service.No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") waspurchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers whothen sell products to end users. No warranty service is provided unless the product is returned to an authorizedreturn center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, whichmay have regional specific warranty implications.If you purchase your FOSCAM product from online store, please contact the point-of-purchase and askfor return/replacement/repair service.Hardware Warranty InformationFOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories.Limited Hardware WarrantyFOSCAM products are warranted to be free from manufacturing defects in materials and workmanship startingfrom the shipping date of FOSCAM.This limited hardware warranty does not cover:Software, including the software added to the products through our factory-integration system, softwarethat included in the CD,etc.Usage that is not in accordance with product instructions.Failure to follow the product instructions.Abuse firmware upgrade without the authorized technician’s guidance.Normal wear and tear.Return ProceduresPlease read FOSCAM warranty policy & policy of your reseller first before sending items back topoint-of-purchase.Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)number before returning the product. If the product you received is suspected to be defective and theproduct warranty has not expired, The RMA number will allow your reseller to track your return mucheasier and help them expedite processing your request.After receiving your RMA case number, pack the item(s) very well with the original box and all the originalaccessories included such as power adapters, brackets, cables, manuals, and driver CD disks.Write your RMA number and the return reason (the problem of the product) on the warranty card alongwith the complete package to send them back.
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 78Replacement ServicesIf customers ask for replacement service, please contact point-of-purchase and follow their policy.Our technicians will inspect all items returned for replacement requests. If the retuned product is found inworking order, we will return the same item received. However customers shall be responsible for allshipping & handling charges incurred for getting the units back to customers.If returned products are found defective, we will replace the product and assume the shipping cost forsending back the replacement unit to customers.If for any reason, we are unable to provide a replacement of the original returned item(s). You will have achoice for a “Substitute” item at the same equal value.We do not provide exchange and replacement due to normal hardware upgrade according the marketafter 14 days after the product is delivered.Our technicians will test the product before send out the replacement, any other demand for more thantwo times replacement for the same product during replacement limit will be rejected.Replaced products are warranted from the balance of the former warranty period.Warranty ForfeitureWarranty is void if purchase from unauthorized distributor or reseller.Warranty is void if trade-mark, serial tags, product stickers have been removed, altered ortampered with.Warranty is void for mishandling, improper use, or defacing the product.Abuse firmware upgrade without the authorized technician’s guidance.Warranty is void for physical damage, altered, either internally or externally, improper or inadequatepackaging when returned for RMA purposes.Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification bysomeone other than the appointed vendor, souse, fission or the spare part has been over the period ofwarranty.Warranty is void if product is damaged due to improper working environment or operation. (For example,improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuationof electrical power, static electricity, using wrong power adapter, etc.)Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.Damage caused by improper installation of third-party products.Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.Product beyond limited warranty.Shipping FeeIf products are defective or damaged under normal use or operation in the replacement limit, distributorsor resellers are responsible for the shipping cost the product back to customers, customers shouldassume the shipping cost send the product to the point-of-purchase.During replacement limit, if customers ask for replacement due to the product does not fit for customer’spersonal expectation, customers should responsible for both shipping fee.Customers shall be responsible for both shipping fee if their product beyond the replacement limit but stillin warranty limit.Repair Service Out Of Warranty
www.foscam.comShenzhen Foscam Intelligent Technology Co., LimitedTel: 86 755 2674 5668 Fax: 86 755 2674 5168 79FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total feecontains device cost and service fee. Device cost (including accessories) is the standard uniform priceprovide by FOSCAM.Different region may have different service fee, please contact the point-of-purchase to confirm that beforeyou ask for this service.Our technicians will quote the total price after detect the product, If customers refused to repair after thequotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.Repaired product out of warranty will obtains 3-month warranty from the date of the product back tocustomers.Limitation of LiabilityFOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your resellerpromised some extra commitment or warranty; please ask for written documents to protect your rights andinterests.FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase andfollow their refund/return policy.FOSCAM shall not be liable under any circumstances for any consequential, incidental, special orexemplary damages arising out of or in any connection with this agreement or the products, including butnot limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited orexclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as againstFOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its websitespecification in error or that is no longer available for any reason, FOSCAM reserves the right to explain itwithout incurring any liability.All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAMIntelligent Technology Limited., registered in the U.S. and other countries.6 Obtaining Technical SupportWhile we hope your experience with the IPCAM network camera is enjoyable and easy to use, you mayexperience some issues or have questions that this User’s Guide has not answered.If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems.If our reseller cannot provide service, please contact our service department: tech@foscam.com.

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