Snap on Diagnostics EEHD301 Display Unit User Manual D10 UserManual

Snap-on Diagnostics Display Unit D10 UserManual

User Manual

User ManualAugust 2012EAZ0077L00A Rev. B
iiTrademarksSnap-on, ShopStream, and ShopStream Connect, are trademarks of Snap-on Incorporated.All other marks are trademarks or registered trademarks of their respective holders.Copyright Information©2012 Snap-on Incorporated. All rights reserved.Disclaimer of Warranties and Limitation of LiabilitiesThe information, specifications and illustrations in this manual are based on the latest information available at the time of printing. While the authors have taken due care in the preparation of this manual, nothing contained herein:•Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement under the terms of which the equipment to which this manual relates was acquired.•Increases in any way the liability to the customer or to third parties.Snap-on reserves the right to make changes at any time without notice.IMPORTANT:Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety warnings and precautions.Visit our websites at:http://diagnostics.snapon.com (North America)www1.snapon.com/diagnostics/uk (United Kingdom)snapontools.com.au (Australia and New Zealand)For Technical Assistance Call1-800-424-7226 (North America)CALL +44 (0) 845 601 4736 (United Kingdom)E-mail DiagnosticsUKproductsupport@snapon.com (United Kingdom)For technical assistance in all other markets, contact your selling agent.
iiiSafety InformationFor your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the accompanying Important Safety Instructions be read and understood by all persons operating, or coming into contact with, the equipment. We suggest you store a copy near the unit in sight of the operator.This product is intended for use by properly trained and skilled professional automotive technicians. The safety messages presented throughout this manual are reminders to the operator to exercise extreme care when using this test instrument.There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the individual doing the work. Because of the vast number of test applications and variations in the products that can be tested with this instrument, we cannot possibly anticipate or provide advice or safety messages to cover every situation. It is the responsibility of the automotive technician to be knowledgeable of the system being tested. It is essential to use proper service methods and test procedures. It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the equipment being used, or the vehicle being tested.It is assumed that the operator has a thorough understanding of vehicle systems before using this product. Understanding of these system principles and operating theories is necessary for competent, safe and accurate use of this instrument.Before using the equipment, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the equipment only as described in this manual.Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions, and on the test equipment.Safety Message ConventionsSafety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word indicating the hazard level.'$1*( 5Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.:$51 ,1*Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.&$87,21Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor injury to the operator or to bystanders.
ivSafety Information Important Safety InstructionsSafety messages contain three different type styles.•Normal type states the hazard.•Bold type states how to avoid the hazard.•Italic type states the possible consequences of not avoiding the hazard.An icon, when present, gives a graphical description of the potential hazard.Example::$51 ,1*Risk of unexpected vehicle movement.• Block drive wheels before performing a test with engine running.A moving vehicle can cause injury.Important Safety InstructionsFor a complete list of safety messages, refer to the accompanying Important Safety Instructions.SAVE THESE INSTRUCTIONS
iContentsSafety Information..................................................................................................................... iiiContents....................................................................................................................................... iChapter 1: Using This Manual................................................................................................... 1Conventions.................................................................................................................................. 1Bold Text................................................................................................................................ 1Symbols ................................................................................................................................. 1Terminology ........................................................................................................................... 1Notes and Important Messages ............................................................................................. 2Hyperlinks .............................................................................................................................. 2Procedures............................................................................................................................. 2Chapter 2: Introduction.............................................................................................................. 3 Display Device............................................................................................................................. 3Functional Description ........................................................................................................... 3Technical Specifications ........................................................................................................5Power Sources....................................................................................................................... 6Scan Module................................................................................................................................. 7Functional description ............................................................................................................ 7Technical Specifications ........................................................................................................8Power Sources....................................................................................................................... 8Scope Multimeter Module............................................................................................................. 9Functional Description ........................................................................................................... 9Technical Specifications ...................................................................................................... 10Power Sources..................................................................................................................... 10Chapter 3: Getting Started....................................................................................................... 11Powering Up............................................................................................................................... 11Module Buttons .................................................................................................................... 11Toolbar................................................................................................................................. 13Windows Toolbar .................................................................................................................16Powering Down .......................................................................................................................... 17Emergency Shutdown.......................................................................................................... 17Chapter 4: Navigation .............................................................................................................. 18Controls and Features................................................................................................................ 18Control Buttons .................................................................................................................... 18LEDs .................................................................................................................................... 19The Stand ........................................................................................................................... 19Camera Operation...................................................................................................................... 19Chapter 5: Scanner Operations............................................................................................... 21Getting Started ........................................................................................................................... 21The Demonstration Program................................................................................................ 21Disconnecting the Diagnostic Platform From a Vehicle ....................................................... 22
iiContentsVehicle Identification................................................................................................................... 23Alternative Vehicle Identification .......................................................................................... 25Connecting to a Vehicle.............................................................................................................. 26Cables.................................................................................................................................. 26No Communication Message............................................................................................... 27Navigation................................................................................................................................... 27Scanner Screen Layout ....................................................................................................... 27Screen Messages ................................................................................................................ 30Making Selections................................................................................................................ 30Operations.................................................................................................................................. 30Data Display......................................................................................................................... 32Codes Menu......................................................................................................................... 36Functional Tests................................................................................................................... 39Generic Functions................................................................................................................ 40Troubleshooter..................................................................................................................... 41Scanner Toolbar Operations................................................................................................ 42Exiting the Scanner .................................................................................................................... 48Downloading Firmware............................................................................................................... 49Chapter 6: OBD Direct Operations.......................................................................................... 52OBD Health Check ..................................................................................................................... 52Global OBD II Code Check .................................................................................................. 53Global OBD II Clear Codes.................................................................................................. 54Readiness Monitors ............................................................................................................. 54MIL Status............................................................................................................................ 54OBD Diagnose............................................................................................................................ 55Start Communication ........................................................................................................... 55Select Communication Protocol........................................................................................... 58Connector Information ......................................................................................................... 59Chapter 7: Component Test Operations ................................................................................ 60Vehicle Identification................................................................................................................... 60Creating a Favorites List ...................................................................................................... 61Identifying a Test Vehicle..................................................................................................... 62Operations.................................................................................................................................. 64Component Information ....................................................................................................... 64Tests .................................................................................................................................... 65Chapter 8: Scope Multimeter Operations............................................................................... 69Remote Scope Multimeter Setup................................................................................................ 69Getting Started ........................................................................................................................... 70Capabilities .......................................................................................................................... 71Leads, Probes and Adapters ............................................................................................... 72Navigation................................................................................................................................... 75Screen Layout...................................................................................................................... 75Making Selections................................................................................................................ 79Operations.................................................................................................................................. 79Starting the Scope and Multimeter....................................................................................... 79Scope and Multimeter Setup................................................................................................ 81
iiiContentsChapter 9: Ask-a-Tech Operations ......................................................................................... 93Ask-a-Tech Tips ......................................................................................................................... 93Launching Ask-a-Tech................................................................................................................ 94Ask-a-Tech Home Page ............................................................................................................. 94Ask-a-Tech Pulse................................................................................................................. 95What Do You Want To Do? ................................................................................................. 96Chapter 10: Information Operations..................................................................................... 100Chapter 11: Vehicle History Operations............................................................................... 101Screen Layout .......................................................................................................................... 101Vehicle History Main Body ................................................................................................. 101Vehicle History Toolbar...................................................................................................... 102Chapter 12: Data Manager Operations ................................................................................. 106Screen Layout .......................................................................................................................... 106Navigation................................................................................................................................. 107Operations................................................................................................................................ 107My Data.............................................................................................................................. 107Up ...................................................................................................................................... 108Open .................................................................................................................................. 108New.................................................................................................................................... 108Delete................................................................................................................................. 109Rename ............................................................................................................................. 110Save................................................................................................................................... 111Properties........................................................................................................................... 111More................................................................................................................................... 112Saved File Structure................................................................................................................. 112Chapter 13: Help Operations................................................................................................. 113Using the Help Toolbar............................................................................................................. 113Chapter 14: System Settings Operations............................................................................. 114Paired Devices ......................................................................................................................... 114Pairing the Scan Module.................................................................................................... 115Shop Information ...................................................................................................................... 116Chapter 15: Maintenance....................................................................................................... 118Display Device.......................................................................................................................... 118Cleaning the Touch Screen ............................................................................................... 118Calibrating the Touch Screen ............................................................................................ 118Cleaning and Inspecting the Display Device...................................................................... 121Battery Service................................................................................................................... 121Operating System Restore................................................................................................. 124Scan Module............................................................................................................................. 125Cleaning and Inspecting the Scan Module ........................................................................ 125Replacing the Protective Handgrip..................................................................................... 125Software License Agreement, North America ..................................................................... 126Index ........................................................................................................................................ 131
1Chapter 1 Using This ManualThis manual contains tool usage instructions.Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment.1.1 ConventionsThe following conventions are used.1.1.1 Bold TextBold emphasis is used to highlight selectable items such as buttons and menu options.Example:•Press the OK button.1.1.2 SymbolsDifferent types of arrows are used. The “greater than” arrow (>) indicates an abbreviated set of selection instructions.Example:•Select Utilities > Tool Setup > Date.The example statement abbreviates the following procedure:1. Navigate to the Utilities screen.2. Highlight the Tool Setup submenu.3. Highlight the Date option from the submenu.4. Press OK to confirm the selection.The solid arrows (, , , ) refer to the four directions of the directional arrow keys.Example:•Press the down  arrow.1.1.3 TerminologyThe term “select” means highlighting a button or menu item and pressing the Accept, OK, Yes, or other similar button to confirm the selection.Example:•Select Reset.
2Using This Manual ConventionsThe above statement abbreviates the following procedure:1. Navigate to and highlight the Reset selection.2. Press the OK, or similar, button.1.1.4 Notes and Important MessagesThe following messages are used.NotesA NOTE provides helpful information such as additional explanations, tips, and comments.Example:NOTE:iFor additional information refer to...ImportantIMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle.Example:IMPORTANT:Do not disconnect the data cable while the Scanner is communicating with the ECM.1.1.5 HyperlinksHyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue colored text indicates a selectable hyperlink.Example:IMPORTANT:Read all applicable Safety Information before using this tool!1.1.6 ProceduresAn arrow icon indicates a procedure.Example:zTo change screen views:1. Select the View button.The dropdown menu displays.2. Select an option from the menu.The screen layout changes to the format selected.
3Chapter 2 IntroductionThe Diagnostic Platform is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently. There are three main components to the system:•Display Device—the central processor and monitor for the system•Scan Module—the device for accessing vehicle data•Scope Multimeter Module—the device for sampling circuits and signalsThis manual describes the construction and operation of these three devices and how they work together to deliver diagnostic solutions.2.1 Display Device2.1.1 Functional Description1— Audio Speaker2— Power Indicator LED (light emitting diode)3— Microphone4— Hard Drive Activity LED5— Directional Buttons; left (), right (), up (), down ()6— S Button (special functions)7— Enter Button8— Camera (shutter) Button9— Virtual Keyboard Button10—Brightness Button11—Power ButtonFigure 2-1 Model D10 front view
4Introduction Display Device1— Hinged Cover2— USB (universal serial bus) Ports (2)3— Head Phone Jack4— Microphone Jack5— DC Power Supply Input PortFigure 2-2 Model D10 side view1— Kennsington Lock (standard security device connection, device not included)2— Battery Compartment Cover3— Collapsible Stand (closed)4— Camera LensFigure 2-3 Model D10 back view/HIW6LGHRI8QLW
5Introduction Display Device2.1.2 Technical SpecificationsProcessor:Intel Atom Z530P 1.6GHzOperating SystemMicrosoft Windows Embedded Standard SP3Touch ScreenResistive Touch PanelDisplay:10.2 inch diagonal, LCD TFT 1024 x 600 resolution WSVGA16 bit colorBattery:Lithium Ion Smart Battery PackApproximate 4 hour run timeApproximate 4 hour charge time (with or without unit operating)DC Jack Operating Voltage10V to 32V DCCommunications:802.11 b/g/n WirelessBluetooth 2.1 + EDRDimensions:Width:13.23 inches336.1 mmHeight:8.07 inches205 mmDepth:2.41 inches61.3 mmWeight (including battery pack and Scope Multimeter Module):5.1 lbs.2.31 kgWeight (including battery pack, without Scope Multimeter Module):4.5 lbs.2.04 kg
6Introduction Display DeviceOperating Temperature Range (ambient):At 0 to 90% relative humidity (non-condensing)32 to 113°F0 to 45°CStorage Temperature (ambient):At 0 to 70% relative humidity (non-condensing)–4 to 140°F–20 to 60°CEnvironmental Conditions:This product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)Power Supply:Supply Rating; 19 VDC. 3.42A2.1.3 Power SourcesYour Display Device can receive power from any of the following sources:•Internal Battery Pack•AC/DC Power Supply•Vehicle Power•Docking Cradle (Optional)Internal Battery PackThe display unit can be powered from the internal rechargeable battery. A fully charged standard battery provides sufficient power for about 4.5 hours of continuous operation. A LED on the front of the unit indicates the battery state of charge.AC/DC Power SupplyThe display unit can be powered from a wall socket using the AC/DC power supply. The AC/DC power supply also powers the internal battery pack charging process.Vehicle PowerThe display unit can be powered from a standard 12-volt power port on the test vehicle through a direct cable connection. The vehicle power cable connects to the DC power supply port on the left side of the display unit.Docking Cradle (Optional)The display unit can be powered and operated when installed on the optional docking cradle. The docking cradle also powers the internal battery pack charging process and allows USB connectivity for attaching peripherals. Contact your sale representative for additional details.
7Introduction Scan Module2.2 Scan Module2.2.1 Functional description1— Data cable connector2— Memory card port (remove protective hand grip for access)3— Bluetooth LED (green)4— Communication issue LED (red)5— Vehicle power LED (green)6— Universal serial bus (USB) port (remove protective hand grip for access)Figure 2-4 Scan ModuleWireless CommunicationThe Scan Module is a wireless communications device that transmits vehicle data to the display device without a physical connection. The working range of the transmitter is about 30 feet (9.14 m). A signal lost due to moving out of range automatically restores itself when the display unit is brought closer to the Scan Module. The Scanner sounds a tone and the Display Device shows a warning message when the signal is lost.($//%57RS)URQW%RWWRP
8Introduction Scan Module2.2.2 Technical SpecificationsDimensions:Length:8.04 inches204.3 mmHeight:3.82 inches97 mmDepth:1.66 inches42.1 mmWeight (including protective hand grip):0.9 lbs.0.408 kgCommunications:Bluetooth 2.0 Class 1USB Power:5V @ 500mAData Cable Connector Power:8V to 32V, Maximum 12 WattsOperating Temperature Range (ambient):At 0 to 90% relative humidity (non-condensing)32 to 113°F0 to 45°CStorage Temperature (ambient):At 0 to 70% relative humidity (non-condensing)–4 to 140°F–20 to 60°CEnvironmental Conditions:This product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)2.2.3 Power SourcesThe Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable connector. The unit powers on whenever it is connected to an OBD-II/EOBD compliant data link connector (DLC). For non OBD-II/EOBD compliant vehicles, the unit can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit.
9Introduction Scope Multimeter Module2.3 Scope Multimeter Module2.3.1 Functional Description1— Common (Ground) Port2— Channel 1 Port3— Channel 2 Port4— Channel 3 Port5— Channel 4 Port6— Auxiliary Port (not visible in illustration)7— USB Port (under protective cover)8— Display Device ConnectionFigure 2-5 Scope Multimeter Module, removed from Display DeviceRemote OperationThe Scope Multimeter Module installs into the Display Device and is held in place by a lock tab. Depress the lock tab and the Scope Multimeter Module is easily removed from the Display Device. A USB cable (supplied with your kit) can then be used to connect the Scope Multimeter Module to the Display Device. Now, you can continue to remotely monitor circuit activity while moving the Display Device around the vehicle.:$51,1*&$87,215,6.2)(;3/26,21)/$0$%/()8(/$1'9$3256&$1,*1,7(7+,6(48,30(17+$6,17(51$/$5&+,1*2563$5.,1*3$576'2127(;326(72)/$00$%/(9$3256/2&$7(7+,6(48,30(17$7/($67PP,1&+(6$%29(7+()/2255,6.2)(/(&75,&$/6+2&.'21275(029(&29(525%$&.1286(56(59,&$%/(3$576,16,'(5()(56(59,&,1*7248$/,),('6(59,&(3(56211(/(;3/26,2125)/$0(&$1&$86(,1-85<(/(&75,&$/6+2&.&$1&$86(,1-85<
10Introduction Scope Multimeter Module2.3.2 Technical SpecificationsDimensions:Length:6.75 inches171.5 mmHeight:5.1 inches129.5 mmDepth:0.89 inches22.6 mmWeight (including protective hand grip):0.66 lbs.0.30 kgOperating Temperature Range (ambient):At 0 to 90% relative humidity (non-condensing)32 to 113°F0 to 45°CStorage Temperature (ambient):At 0 to 70% relative humidity (non-condensing)–4 to 140°F–20 to 60°CEnvironmental Conditions:This product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)2.3.3 Power SourcesThe Scope Multimeter Module operates on USB power (5V @ 500mA) supplied by the Display Device. Power is provided either through direct connection to the Display Device, or through a USB cable when the Scope Multimeter Module is separated from the Display Device.
11Chapter 3 Getting StartedMake sure the Display Device has a charged battery or is connected to an AC/DC power supply (see Power Sources on page 8). It is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure.3.1 Powering UpPress the Display Device Power button to switch the unit on. The system boots up, then opens the Home screen (Figure 3-1).1. Module Buttons2. Toolbar3. Windows ToolbarFigure 3-1 Sample Home screen3.1.1 Module ButtonsThe Module buttons configure the Display Device for the type of test to be performed. Table 3-1 on page 12 gives brief descriptions of the available Module buttons, which operations are available depends upon the individual configuration of your system. Use the stylus or your finger tip to select from the Module buttons.
12Getting Started Powering UpTable 3-1 Module buttonsName Button DescriptionScanner Configures the unit to operate as a scan tool. See Scanner Operations on page 21.OBD DirectAllows you to perform generic OBD-II or EOBD system tests without identifying the specific vehicle. See OBD Direct Operations on page 52.Component Test Opens a diagnostic database of specific tests for the identified vehicle. See Component Test Operations on page 60.Scope MultimeterConfigures the unit to operate as a lab scope, graphing multimeter, or digital multimeter. See Scope Multimeter Operations on page 69.Ask-a-Tech Launches the Ask-a-Tech website. See Ask-a-Tech Operations on page 93.InformationProvides the information needed to make repairs once you have made your diagnosis. The linked program varies by region. See Information Operations on page 100.Vehicle HistoryIdentifies the test vehicle and organizes and manages work in progress and service records. See Vehicle History Operations on page 101.Data Manager Opens the organization system for saved data files. See Data Manager Operations on page 106.Help Opens the on-line help for the system. See Help Operations on page 113.System SettingsEstablishes and manages wireless connections to peripheral devices, such as the Scan Module. See System Settings Operations on page 114.Exit Closes the diagnostic Platform software and returns the display to the Windows desktop. See Powering Down on page 17.
13Getting Started Powering Up3.1.2 ToolbarOperation of the buttons located on the toolbar are described in the table below:Menu Button OptionsThe Menu button on the Toolbar at the base of the display screen opens a list of basic operations and features. Menu options vary by module and may include:•Safety Information—opens the Important Safety Instructions document, which should be read and understood prior to using the Diagnostic Platform.•File—allows you to print or save the data being viewed.•Edit—allows you to configure alarms when viewing Scanner data.•Setup—allows you to adjust tool settings.•Help—allows you to view supporting documentation.Selecting a menu item opens a submenu of choices, and some submenus also open an additional menu. A right arrowhead () indicates additional choices are available. Touch an item to select it.FileUse to print or save a copy of the data currently being viewed. Selecting opens a submenu:•Save—available from the Scan Module, opens an additional submenu with these options:–Screenshot—saves a graphic image of the current screen–Collected Data—saves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event (see Properties on page 44).Table 3-2 Module buttonsName Button DescriptionHome Touching this button returns you to the Home screen from any test.Windows Toolbar Touching this button opens and closes the standard Windows toolbars at the top and bottom of the screen.Menu Touching this button opens a menu that provides information and basic operations and features for the current screen.Change Vehicle The currently identified vehicle is shown to the right of the buttons, touching allows you to change the identified test vehicle.View Record Touching the button opens an editable worksheet of vehicle records.Hardware StatusIndicates the wireless connectivity status of the Scan Module.Indicates the wireless connectivity status of the Scope Multimeter.
14Getting Started Powering Up•Print—available from the Scan Module, opens an additional submenu with these options:–Screen—sends the current screen image to a printer.–Troubleshooter—prints the full text of the troubleshooter topic shown in the main body.•Print Article—available from the Component Test module, has one of the following results:–If connected to a printer, the file is sent to the printer.–If not connected to a printer, the article is saved as a .xps file, which can be retrieved, moved, or copied and printed at a later time.•Print Preview—available from the Component Test module, displays how the selected article will appear when printed.•Page Setup—available from the Component Test module, opens a dialog box that allows you to adjust the format (orientation and margins) of the pages to be printed.Selecting a print option opens a standard Windows Print dialog box, which allows you to print or save the file.EditThis Scan Module option performs the same function as the Alarms button on the Scanner Toolbar. (For more information refer to Alarms on page 43).SetupThis Scan Module option allows you to adjust tool settings to your personal preferences. Selecting Tools opens a submenu that includes the following:•Graph Properties•Unit Setup•Download Firmware•Display BENGraph PropertiesSelecting opens the General Graph Properties dialog box, which is similar to what is available from the Properties button on the Scanner Toolbar (see Properties on page 44). Changes made here apply to all of the graphs. Graph properties options allow you to:•Change the background and plot colors of the graphs.•Switch graph grid lines on and off.•Adjust how much data is captured after a triggering event.•Adjust the sweep time of the graphs.Unit SetupSelecting opens a dialog box that allows you to choose between US customary or metric units of measure for temperature, vehicle speed, and pressure readings.zTo change the units setup:1. From the Toolbar select Setup > Unit Setup.The Setup dialog box opens to the Units tab (Figure 3-2).
15Getting Started Powering Up2. Tap the values to select each item, the “radio knob” indicates the selected setting.3. Tap Back or Exit to close the dialog box and apply the changes.Figure 3-2 Sample view optionsDownload FirmwareThis option is used to update the firmware on your Display Device. For firmware information, contact your sales representative or Customer Care. While downloading the firmware, do not interrupt the download process. Connection interruption may result in damage to the unit.NOTE:iIt is recommended to connect the unit to an AC power source when downloading firmware.Display BENThis option shows the BEN of the currently identified vehicle in the Scanner toolbar. The BEN is a unique identifier that is used internally for data coordination and communication.Table 3-3 Scan tool units of measurementSetting Default OptionVacuum(manifold pressure) kPa (kilopascal) inHg (inches of mercury)mmHg (millimeters of mercury)Pressure kPa (kilopascal)psi (pounds per square inch)bar (atmosphere)kg/cm2 (kilograms per centimeter squared)Temperature °C (degrees Celsius) °F (degrees Fahrenheit)Vehicle Speed kph (kilometers per hour) mph (miles per hour)
16Getting Started Powering UpHelpA variety of utilities and additional resources are available through the Help menu. Menu options vary by module and may include:•User Manual•Version Info•Activation Status•User’s Manuals•About Component Test•About ScannerUser ManualThis option opens this document, which provides overall navigation and operation information for the Diagnostic Platform.Version InfoThis option opens a window showing the version of the software and a copy of the Software License Agreement. Tap OK to close the window.Activation StatusThis option opens a dialog box with version and licensing details for the system, and activation status for the Display device and all other modules.User’s ManualsThis Scan Module option opens a submenu of support documentation, such as vehicle communication software manuals. These manuals provide connection and test information for specific vehicles. Selecting a menu item opens a printable PDF version of the document in a separate window.About Component TestThis option opens a dialog box that contains software version and details, copyright data, and other specific details about the Component Test module.About ScannerThis option opens a dialog box that contains software version and details, copyright data, and other specific details about the Scan Module.3.1.3 Windows ToolbarThis is the standard Windows toolbar. Your Display Device is a fully functional personal computer based on the Windows Embedded Standard operating system. Refer to Microsoft documentation for additional information.
17Getting Started Powering Down3.2 Powering DownAll vehicle communication must be terminated before shutting down the Display Device. A warning message displays if you attempt to shut down while the Scan Module is communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles. Exit the Scan Module before powering down.zTo power down the Display Device:1. Navigate to the Home screen.2. Select the Exit button.3. From the Windows desktop, open the Windows Start menu.4. Select Turn Off Computer.5. Select Turn Off in the dialog box.The open programs close and the power switches off.3.2.1 Emergency ShutdownIn case of emergency, press and hold the Power button for 5 seconds to force a shutdown.
18Chapter 4 NavigationThis chapter discusses how to use the hardware controls and features for the Display Device. There are no external controls on the Scan Module or Scope Multimeter Module, They can only be operated when used in conjunction with the Display Device.4.1 Controls and FeaturesThe external controls on the Display Device are simple because most operations are controlled through the touch screen. Touch screen navigation is menu driven, which allows you to quickly locate the test, procedure, or data that you need through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for the various modules.The following sections describe the external controls and features of the display device.4.1.1 Control ButtonsName and location of control buttons:All other tool operations are controlled through the touch screen.Table 4-1 Display Device control buttonsName Button DescriptionS Button A function button that provides a shortcut for capturing a screen image.Directional Buttons Moves the cursor or highlight on the display screen up, down, right, or left.Enter Button Selects a highlighted item or returns the display to the previous screen.Camera ButtonOperates the built-in camera. Press once to open the application. The button then acts as a shutter to take a photograph of what is visible on the screen.Keyboard Button Opens or closes the virtual keyboard.Brightness Button Increases the screen backlighting in seven incremental steps, then returns to the lowest setting and repeats.Power Button Turns the unit on and off.
19Navigation Camera Operation4.1.2 LEDsThere are two light-emitting diodes (LEDs) on the front face of the device (see Figure 2-1 on page 3 for locations):•Power Indicator LED—this device uses three colors to show the battery and power status as follows:–Green indicates a either a battery with a full, or nearly full, charge or DC power–Orange indicates a battery that is charging. An orange LED that fades on and off at three second intervals indicates the unit is in Standby mode. –Red indicates a low battery (15% of capacity or less).•Hard Drive Activity LED—illuminates when the central processing unit (CPU) is reading or writing to the hard disk drive (HDD).4.1.3 The Stand The built-in stand extends from the back of the unit to allow hands-free viewing. The stand clips into the unit for storage and pivots out so the display is at a 45 degree angle when in use.4.2 Camera OperationA single press of the Camera button on the front of the Display Device activates the camera. With the camera active, the touch screen becomes the view finder and is also used for reviewing photographs that are taken. Buttons on the touch screen are used to operate the camera. The buttons change depending on what camera function is active:Table 4-2 Camera buttons (part 1 of 2)Name Button DescriptionPhoto Acts as a shutter to take a photograph of what is visible in the view finder, which is the left-hand portion of the screen.Gallery Opens a thumbnail gallery of recently taken pictures.Exit Closes the camera application and returns to the previous screen.OK Displays after a picture is taken. Selecting saves the photograph and returns to the view finder.Delete Displays after a picture is taken and in Gallery mode. Selecting discards the photograph and returns to the previous screen.
20Navigation Camera OperationzTo use the camera:1. Press the Camera button.The camera screen opens and the Camera button now controls the shutter.2. Focus the image to be captured in the view finder.3. Press the Camera button, or tap the Photo button.The view finder now shows the captured picture.4. Select OK to save the image, or Delete to delete it.The view finder is live and the Camera button is the shutter, repeat steps 2, 3, and 4 to take additional pictures.5. Select Exit from the live view to close the camera application.Photographs are stored on the hard drive and can be retrieved from the desktop by selecting My Documents > ShopStream > Camera Folder.Back Displays in Gallery mode. Selecting returns to the previously viewed screen.Previous Displays in Gallery mode. Selecting opens the picture prior to the current image in the gallery.Next Displays in Gallery mode. Selecting opens the picture after to the current image in the gallery.Table 4-2 Camera buttons (part 2 of 2)Name Button Description
21Chapter 5 Scanner OperationsThe Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and perform tests. The Scanner can access the electronic control module (ECM) for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more.Scanner testing requires connecting the Scan Module to the test vehicle using the data cable and test adapters. On screen instructions tell you how to connect the Scan Module, additional connection information can be found in the appropriate vehicle communication software manual for the test vehicle, which is available through the Help menu.5.1 Getting StartedPrior to first use of the Scan Module the unit must be paired with the Display Device to establish a wireless communication link. Refer to Pairing the Scan Module on page 115 for details.A demonstration program allows you to become familiar with Scanner operations and testing without being connected to an actual vehicle.5.1.1 The Demonstration ProgramThe Scanner demonstration program allows you to become familiar with many of the test capabilities without connecting to a vehicle. Sample data and mock test results help you learn the menus and basic operations.The Scan Module must be paired with the display device to use the demonstration program. See Pairing the Scan Module on page 115 for details. Both the Scan Module and the display device must be powered on.zTo start the demonstration program:1. From the Home screen, tap the Scanner icon.The manufacturer menu displays. This menu includes all makes that are covered by any of the Diagnostic Platform modules, not just those for which Scanner information is available. There is also a Demonstration button included in the list.2. Tap the Demonstration button.
22Scanner Operations Getting StartedFigure 5-1 Sample demonstration selectionA screen with two choices now displays:–US Domestic—contains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode.–OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows you to access any of the standard functions.3. Select either option and a confirmation message displays.4. Select Ok to load the selected database.5. Follow the on-screen instructions and select as needed until the Systems menu displays.6. Select from any of the systems listed, then select from the submenus.IMPORTANT:Do not connect a vehicle to the Scan Module while in the Demonstration mode.5.1.2 Disconnecting the Diagnostic Platform From a VehicleWhen disconnecting the Diagnostic Platform from the vehicle, make sure the Scanner software is not communicating with the vehicle.zTo exit Scanner and disconnect from a vehicle:1. From a codes or data display screen, tap the Exit button on the upper toolbar.Figure 5-2 Sample upper toolbar Exit buttonThe screen goes to the codes or data menu.2. Tap the Back button on the upper toolbar.
23Scanner Operations Vehicle IdentificationFigure 5-3 Sample upper toolbar Back buttonThe screen goes to the system menu.3. Tap the Back button on the upper toolbar.A “stopping communication” briefly displays followed by the systems menu.4. Tap the Change Vehicle button on the Toolbar.Figure 5-4 Sample Toolbar Change Vehicle buttonThe vehicle description on the toolbar should now read “No Active Vehicle”.5. Tap the Home button on the Toolbar.Figure 5-5 Sample Toolbar Home buttonThe Home screen displays.6. Disconnect the test adapter from the vehicle connector.NOTE:iDamage to the electronic control module (ECM) of the vehicle can occur if communication is disrupted. Ensure that the vehicle communication cable is properly connected at all times during testing. Exit all active tests before removing the test cable or powering down.5.2 Vehicle IdentificationThe Scanner information presented is provided by a direct link to the ECM of the test vehicle. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so that the data displays correctly. Vehicle identification information is carried over if you enter the Scan Module either from the Component Test module or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances.The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances to the next screen. A Back button in the upper left corner of the screen returns you to the previous screen. Exact procedures may vary somewhat by vehicle.zTo identify a vehicle for Scanner testing:1. Tap the Scanner module button from the Home screen.A list of manufactures displays (Figure 5-6).
24Scanner Operations Vehicle IdentificationFigure 5-6 Sample manufacturer list2. Select the manufacturer of the test vehicle from the list.A model year menu displays.NOTE:iYou can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar. See Creating a Favorites List on page 61 for details.3. Select the year of the test vehicle from the menu.A list of vehicle types or models displays. Several selections may be required to identify the vehicle type and model, follow the screen prompts and enter the required information.A confirmation dialog box displays once all the required data has been entered (Figure 5-7).Figure 5-7 Sample confirmation dialog box
25Scanner Operations Vehicle Identification4. From the Confirm vehicle details dialog box, select:a. OK to continue.b. Cancel to return to the engine list.When Yes is selected a list of systems available for testing on the identified vehicle displays.5. Select a test to continue (Figure 5-8).Figure 5-8 Sample available tests listThe identification sequence is now complete, refer to Navigation on page 27 for details on how to navigate through the Scanner data and Operations on page 30 for information on how to perform tests.NOTE:iIf you return to the Home screen and select Component Test, Information, or another module the vehicle identification entered here is carried over. However, additional information may be needed in some instances.5.2.1 Alternative Vehicle IdentificationOccasionally, you may identify a test vehicle that the Scanner does not recognize, the database does not support, or has some unique characteristics that prevent it from communicating with the Scanner through the normal channels. In these instances, a menu of alternate choices that allow you to establish communication with the vehicle by other means displays. In addition to being able to identify a different manufacturer, the following alternatives are available:•OBDII/EOBD—allows you to perform generic OBD-II or EOBD tests, see OBD Direct Operations on page 52 for additional information.•System ID Modes—allows you to begin the vehicle identification by first selecting the system to be tested. Selecting opens a menu of manufacturers that support this mode.•Select by Database—allows you to begin the vehicle identification by first selecting which manufacturer database to load. Selecting opens a menu of available databases.
26Scanner Operations Connecting to a Vehicle5.3 Connecting to a VehicleMake a selection from the systems available for testing list and instructions for connecting the Scanner to the vehicle with the data cable display on the screen (Figure 5-9).Figure 5-9 Sample vehicle connection message5.3.1 CablesOne of two data cables, one for OBD-II/EOBD compliant vehicles and one for non-OBD-II/EOBD models, are used to connect the Scan Module to the test vehicle. The 26-pin end of either cable attaches to the data cable port on the Scan Module and is secured with two captive screws. The 16-pin end of the OBD-II cable plugs directly into the data link connector (DLC) of the test vehicle. The 15-pin end of the non-OBD-II cable attaches to a cable adapter and is secured with captive screws, the adapter then plugs into the diagnostic connector on the test vehicle.A replaceable 7.5 amp blade-type fuse is installed in the vehicle connector end of the cable to protect the unit from high circuit voltage and current. A green LED, also on the vehicle connector end of the cable, illuminates whenever there is power supplied to the cable. An LED that fails to illuminate indicates either a problem on the vehicle power circuit or a blown data cable fuse.All OBD-II/EOBD vehicles have vehicle battery power (B+) available on the DLC, so the Scan Module should power on as soon as the cable is connected to the vehicle. The auxiliary power cable supplies power for testing models that do not have B+ available on the diagnostic connector. An OBD-I Data Cable and adapters (optional in some markets) are required for testing models that are not OBD-II or EOBD compliant.The large end of the auxiliary power cable plugs into the vehicle accessory port. The small end of the cable fits into a power port built into the side of the cable adapter. An in-line fuse on the auxiliary cable provides circuit protection.On-screen instructions on the display device screen tell you which cable, and adapter if needed, to use once a test vehicle has been identified. The screen message also includes the location of the vehicle diagnostic connector. Follow the on-screen instructions for connecting to the vehicle.
27Scanner Operations Navigation5.3.2 No Communication MessageIf the Scanner is unable to establish a communications link, a “no communications” message displays. A “no communication” message, means the Scan Module and the vehicle control module cannot communicate with each other for some reason.The following conditions cause a “no communication” message to display:•The Scanner is unable to establish a communication link with the vehicle.•You selected a system for testing that the vehicle is not equipped with (such as ABS).•There is a loose connection.•There is a blown vehicle fuse.•There is a wiring fault on the vehicle, or in the data cable or adapter.•There is a circuit fault in the data cable, Personality Key, or adapter.•Incorrect vehicle identification was entered.Refer to the Vehicle Communication Software manuals for manufacturer-specific problems.5.4 NavigationThis section describes how to navigate the Scanner interface and select scanner tests.5.4.1 Scanner Screen LayoutThe Scanner screens typically include three sections (Figure 5-10):1— Scanner Toolbar2— Main Body3— Data Buffer ToolbarFigure 5-10 Scanner screen layout
28Scanner Operations NavigationScanner ToolbarThe Scanner toolbar contains a number of buttons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar button operations:Main BodyThe main body of the screen varies depending on the stage of operation. The main body can show vehicle identification selections, the main menu, test data, instructions, troubleshooting information, controls, and other diagnostic information.Table 5-1 Scanner toolbar buttonsName Button DescriptionExit Closes the current test and returns you to the menu.Back When available, returns to the previously viewed screen.Custom Allows you to select which parameters are displayed on the screen.Alarms Allows you to set an alarm on certain data parameters when the signal goes above or below the alarm setting.Properties Allows you to adjust the display characteristics for all of the data screens.Graph View Allows you to simultaneously view up to 16 data graphs at a time.Save Saves a copy of the current frame of data that can be viewed on the tool or in ShopStream Connect.Print Opens a standard Windows Print dialog box for saving a print copy of the current frame of data.More Opens a dropdown menu of the additional options shown below.Scale Switches the scale values, displayed along the left-hand side of the graphs, on and off.Sweep Switches the sweep values, displayed at the base of the graphs, on and off.
29Scanner Operations NavigationData Buffer ToolbarWhenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the buttons for navigating the buffered data (Table 5-2).Use the slider in the middle of the toolbar to quickly move through paused data.Figure 5-11 Sample data buffer sliderTable 5-2 Data buffer toolbar buttonsName Button DescriptionGo To Start Moves to the first frame in the data bufferPause Suspends data capture and changes to show the Play buttonPlay Starts or resumes data capture and changes to show the Pause buttonGo To End Moves to the last frame in the data bufferClear Erases data in the data bufferStep Back Moves to the previous frame in the data bufferFrame Counter Indicates the data buffer frame currently displayedStep Forward Moves to the next frame in the data bufferSnapshot Arms the software to take a snapshot of vehicle dataZoom In Increases the magnification by decreasing the sweep of the graphZoom Out Decreases the magnification by increasing the sweep of the graph
30Scanner Operations Operations5.4.2 Screen MessagesScreen messages appear when additional input is needed before proceeding. There are three types of on-screen messages, confirmations, warnings, and errors.Confirmation MessagesConfirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue.When a user-response is not required to continue, the message displays briefly before automatically disappearing.Warning MessagesWarning messages inform you when completing the selected action may result in an irreversible change or loss of data.Error MessagesError messages inform you when a system or procedural error has occurred. Examples of possible errors include a disconnected cable or a peripheral, such as a printer, is powered off.5.4.3 Making SelectionsThe Scanner software is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip or the stylus to make menu selections.5.5 OperationsThe Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced in order to view live data parameters and perform tests. You can use selected functional tests, get troubleshooting tips, and access vehicle-specific trouble codes for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more.The Scanner has two main functions:1. Scanner—provides access to Vehicle Communication Software functions such as reading codes, viewing data, and performing functional tests.2. Fast-Track Troubleshooter—provides the diagnostic power of Fast-Track Troubleshooter, a database of experience based information developed by master technicians.After a system is selected and the Scanner establishes communication with the vehicle, a Scanner Main menu, which lists available tests, displays.
31Scanner Operations OperationsFigure 5-12 Sample Scanner Main menuMain menu options vary slightly by year, make, and model. The main menu may include:•Data Display— displays data parameter information from the vehicle control module. Selecting may open a submenu of viewing options.•Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle control module. Selecting may open a submenu of viewing options.•Clear Codes—erases DTC records and other data from the ECM. This selection is found on a Codes submenu for some models.•Functional Tests—provides specific subsystem and component tests. The tests vary depending on the manufacturer and model.•Actuator Tests—similar to functional tests, checks the operation of certain actuators, such as solenoid valves and relays.•Memory Resets—allows you to reprogram adaptive values for certain components after making repairs. Selecting opens a submenu. These options are found on the Functional Tests Menu for some models.•System Tests—provides specific subsystem testing. Performing these tests is similar to functional tests.•Generic Functions—lets you access certain available Generic OBD II functions from a proprietary menu (1996 and newer vehicles only).•Troubleshooter—provides step-by-step procedures, integrating parameter data and retrieving trouble codes when appropriate, for specific symptoms of the identified vehicle.zTo perform a Scanner test1. Launch the Scanner—Tap Scanner on the Home screen.2. Identify the vehicle—Identify the test vehicle by selecting from the menu options.3. Select the system—Select the system to be tested from the systems menu.4. Connect the data cable to the vehicle—Follow the on-screen connection instructions to connect the Scan Module to the test vehicle.5. Select a test from the Scanner main menu—Select the desired test.
32Scanner Operations Operations5.5.1 Data DisplayDepending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results:•A submenu of data viewing choices displays.•Vehicle data displays.A submenu displays when more than one data viewing mode is available on the identified vehicle. On some models, the engine must be started or cranked before data can be displayed. For these models, a “Waiting to Communicate” message displays if the engine was not cranked or started.Data ScreensWhen a Data selection is made, the screen displays the data list for the selected module.The items available for any control module vary from one vehicle to another.Data is presented in a 2-column format. An abbreviated parameter name is at the left of each column and its value is at the right edge of the column. Parameters display in the order that they are transmitted by the ECM, so expect variation between vehicles.Gesture scrolling allows you to quickly move through the data list. Simply touch the screen and drag your finger up or down to reposition the parameters being displayed. Position bars momentarily appear to the right of each column indicate the position of the current screen in relation to the entire list as you scroll. Each column of parameters scrolls independently of the other column. Figure 5-13 shows a typical data screen.1— Graph button2— Parameter name3— Parameter valueFigure 5-13 Sample data screen
33Scanner Operations OperationsData GraphsTap the Graph button to open a data graph for that parameter (Figure 5-14). Selecting a parameter for graph view moves it to the top of the list. Tap the Graph button again to close the graph for that parameter and return to a data list view.Figure 5-14 Sample graph viewThe icons that display on each data graph allow you configure settings for the selected graph only:TriggersTriggers establish threshold values, an upper limit and a lower limit, for recording a data snapshot. A snapshot allows you to closely evaluate conditions that caused the triggering event.When a snapshot is taken, the Scanner captures additional data after the trigger point is detected, data collection pauses, and the buffered information is automatically saved as a movie. This gives you a complete picture of what was happening before the fact, what occurred at the trigger point, and what happened after the fact.Data collection is paused following a trigger event. Select the Play button to resume viewing live data. A vertical line now appears on each of the data graphs to indicate the triggering point. The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs. This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters.Table 5-3 Data graph icon operationsName Button DescriptionExpand/Collapse Tap to expand the graph to fill the entire screen, tap again to collapse the graph to the standard view.Graph Properties Tap to open the Graph Properties dialog box, which allows you to set triggers for recording a snapshot and to adjust the scale.
34Scanner Operations OperationszTo adjust the amount of data collected after a trigger:1. Tap the Properties button on the Scanner toolbar to open the dialog box.2. Highlight one of the Samples After Trigger options:3. Tap the Accept button to close the dialog box.NOTE:iYou can also adjust the amount of data collected after a triggering event using the Properties button on the Scanner toolbar. See Properties on page 44 for additional information.zTo set triggers and record a snapshot:1. Tap the Graph Properties icon on the parameter graph you wish to set triggers on.The Graph Properties dialog box opens.2. From the Graph Properties dialog box, tap Triggers On.A check mark appears in the box and the minimum and maximum fields activate (Figure 5-15).Figure 5-15 Sample Graph Properties dialog box3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.4. Type the desired trigger value into the field.5. Tap the other field and enter a trigger value, then close the virtual keyboard.6. Tap Save to close the dialog box.Trigger lines (blue for upper and red for lower) display on the selected parameter graph.The area between the upper and lower trigger lines establishes the triggering condition. Once the snapshot is armed, any data points that register outside of the set trigger conditions initiates a snapshot. The Scanner continues to record the preset amount of data after the trigger and includes it in the snapshot.7. Tap Snapshot on the Data Buffer Toolbar to arm the snapshot.The Snapshot button changes color to indicate it has been armed (Figure 5-16).
35Scanner Operations OperationsFigure 5-16 Sample armed Snapshot buttonOnce all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it.Figure 5-17 Sample saved movie confirmation screen8. Select OK to close the confirmation screen.9. Tap the Play button on the toolbar to resume viewing live data.NOTE:iSelecting an armed Snapshot button disarms it.ScaleScale adjusts the upper and lower values displayed on the vertical axis of a data graph. Two scale modes are available; auto scale and manual scale. Auto scale, which is the default setting, automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM. Manual scale allows you to set the minimum and maximum values.zTo manually set the scale on a graph:1. Tap the Graph Properties icon to open the dialog box for the graph you wish to scale.2. From the Graph Properties dialog box, tap Auto Scale On.
36Scanner Operations OperationsFigure 5-18 Sample manual scale selectionThe check mark is cleared from the box and the minimum and maximum fields activate3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.4. Type the desired scale value into the field.5. Tap the other field and enter a value, then close the virtual keyboard.6. Tap Save to close the dialog box.The dialog box closes and the parameter scale is now at the set values.Using ZoomThe zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs. Use the Zoom In (+) button to increase magnification, and the Zoom Out (–) button to decrease magnification.5.5.2 Codes MenuThis selection may appear as Codes, Codes Menu, Codes Only, codes (No Data), or something similar on the menu. Selecting opens a list of data parameter viewing options that may include:•Display Codes•Clear Codes•Freeze Frame/Failure Records•DTC StatusDisplay CodesSelecting opens either a list of diagnostic trouble codes (DTCs) stored in the selected electronic control module (ECM), or a submenu of DTC viewing options. Submenu options include:•Trouble Code Information—opens a list of codes in ECM memory
37Scanner Operations Operations•History Codes—opens a list codes whose symptoms are not currently present. History codes indicate an intermittently occurring problem.•Failed This Ignition—opens a list of codes that set during the current ignition cycle.•MIL SVS or Message Requested—displays ECM requests to light the malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert.•Last Test Failed—displays a complete list of failed tests.•Test Failed Since Code Cleared—displays a list tests that failed since the last time codes were cleared from ECM memory.A code list includes the DTC, a brief description, and an information button that opens a dropdown menu of hyperlinks to sources of more detailed information about the code module (Figure 5-19).Figure 5-19 Sample code listSelecting the information button on the right side of the code field opens the dropdown menu:Clear CodesThe Scanner clears trouble codes from the control module memory on some vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a menu option.zTo clear codes:1. Select Clear Codes from the Codes Menu.Table 5-4 Code dropdown menu optionsName Icon DescriptionAsk-a-Tech Links to the Ask-a-Tech website with the active code in the search field. Select search to get information about the code. See Ask-a-Tech Operations on page 93 for additional information.Information Links to the Information module, which may vary depending upon the region and what options are available on your system. See Information Operations on page 100 for additional information.
38Scanner Operations Operations A confirmation message displays.2. Make sure any conditions shown on the confirmation message are met, then select Yes.A “codes cleared” message displays once the operation is complete.3. Select Continue to return to the Codes Menu.Freeze Frame/Failure RecordsThis selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on.DTC StatusThis selection allows you to view the records of a particular DTC.zTo check DTC status1. Select DTC Status from the Codes Menu.The DTC Status entry field displays and the virtual keyboard opens (Figure 5-20).Figure 5-20 Sample DTC Status entry field2. Use the virtual keyboard to enter the characters of the DTC.3. Tap the virtual keyboard Backspace button if needed to erase a character.4. Tap the virtual keyboard Return key once all the code characters are entered.The DTC status report displays (Figure 5-21).
39Scanner Operations OperationsFigure 5-21 Sample DTC status report5. Tap Exit to return to the DTC status entry screen.6. Tap Exit again to return to the Codes menu.5.5.3 Functional TestsThe Functional Tests selection is used to access vehicle-specific subsystem and component tests. Available tests vary by manufacturer, year, and model, and only the available tests display in the menu.There are four general types of functional test operations:•Information Tests—are read-only tests, like selecting “VIN” from a Functional Tests menu to display the VIN of the identified vehicle.•Toggle Tests—switch a component, such as a solenoid, relay, or switch, between two operating states.•Variable Control Tests—command a certain value for a system or component, such as varying the spark timing in 1° increments or the EGR valve duty cycle in 10% increments.•Reset Tests—reset the adaptive, or learned, values that are stored in the control module.Selecting Functional Tests opens a menu of test options that varies by make and model. Selecting a menu option either activates the test or opens a submenu of additional choices. Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed.Some toggle and variable control tests display functional test controls at the top of the screen with data stream information below (Figure 5-22).
40Scanner Operations OperationsFigure 5-22 Sample functional test controlsFunctional test controls allow you manipulate the test signal as shown in Table 5-5.5.5.4 Generic FunctionsThe Generic Functions selection opens a menu of available OBD-II/EOBD functions on 1996 and newer vehicles. For additional information on generic function refer to the Global OBD Vehicle Communications Software Manual. Menu options typically include:Table 5-5 Functional test control buttonsName Button DescriptionTest Activates the test.Return Moves focus back to the data list.Change List Allows you to switch data lists.Custom Allows you to select which parameters display during the functional test.Minus Switches an item to low or off, or incrementally reduces a variable signal.Plus Switches an item to high or on, or incrementally increases a variable signal.
41Scanner Operations Operations•Readiness Monitors—displays the status of the OBD-II/EOBD required monitors•($02) Freeze Frame—displays data stored in ECM memory when a DTC is set•($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor monitoring test results•($06) Non-Continuous Monitors—displays the status of system monitors•($08) Request Control of On-Board System—establishes bidirectional ECM communication•($09) Calibration Identification—displays the ECM calibration identification numbers•($09) Calibration Verification Number—displays the ECM calibration•($09) In-Use Performance Tracking—displays a monitoring conditions report•($09) Vehicle Identification Number—displays the VINRefer to the Global OBD Vehicle Communications Software Manual for additional information.5.5.5 TroubleshooterFast-Track® Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software.Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem. The tips are vehicle-specific, which means only tips that relate to the identified vehicle are presented.Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the identified vehicle. Selecting opens a Troubleshooter Menu that typically includes:•Code Tips—provides detailed information on setting conditions, testing, and interpreting test results for specific codes.•Symptom Tips—provides diagnostic tests and procedures based on vehicle operation.•Time Savers—provides supplemental information, such as firing order and #1 cylinder location, that may be needed to make a diagnosis.•Common Problems—provides advice and remedies for certain “pattern failures” that have been experienced on vehicles of the same model.•Tests and Procedures—explains how to perform certain tests on the specific test vehicle. Some tips provide specifications and installation information as well.•Fast-Track Data Scan (Normal Values)—contains information and guidelines on how to quickly validate data readings for certain sensors and actuators, live data values are provided for comparison.Certain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another test or procedure, or a supplemental operation, such as Clear Codes. Hyperlinks are shown in blue, and tapping them opens the link. Troubleshooter References open in a separate window. (Figure 5-23).
42Scanner Operations Operations1— Live data values2— HyperlinkFigure 5-23 Sample data values within a Troubleshooter tip5.5.6 Scanner Toolbar OperationsThe Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar.CustomThe Custom button on the Scanner Toolbar is used to determine which specific parameters display. Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom-specific data parameters. You can add or remove most parameters from the list. Any parameter that has a lock icon next to it cannot be removed from the list.IMPORTANT:Limiting the number of parameters to display only those that apply to a particular situation allows for a faster refresh rate of the data. A smaller data lists also reduces the amount of memory used for saved files.zTo create a custom data list:1. Select Custom on the Scanner Toolbar.The parameter selection dialog box with all of the parameters selected opens (Figure 5-24).2. Tap the Deselect All button to clear the highlights from the screen.
43Scanner Operations OperationsFigure 5-24 Sample custom configuration screen3. Create a custom data list by tapping the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display.Keep the following in mind when configuring a custom data list:–If the list of parameters is longer than what is shown on the screen, touch and drag the screen to bring the additional parameters into view.–Use the Select All button to display the complete list.–Use the Deselect All button to remove all the currently selected parameters from the list.–Tap individual parameters to highlight and include them in the list.–Tap individual highlighted parameters to remove them from the list.–Use the Cancel button to return to the data display.4. Once all desired parameters have been selected, return to the data list:–Use the List View button to return to a data screen in PID List format.–Use the Graph View button to return to a data screen in Graph View format (see Graph View on page 45 for details.NOTE:iGraph View is only available when 16 or fewer parameters (the number that can display on a single screen) were selected for the custom list. Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View button is selected.AlarmsAlarms are visual indicators alongside a parameter in the data display list that change color to show the status of the signal. A green alarm indicates on, a gray alarm indicates off. Only digital parameters, those with a range limited to two states, can have alarms. Parameters with continuous ranges, such as variable voltage and pressure values, cannot have alarms.The Alarms selection is used to configure visual indicators on certain data parameters. If a vehicle does not provide signals for these functions, the alarm indicators are unused.
44Scanner Operations OperationsThe alarm indicator assignments remain as selected until you exit the data list:zTo configure alarm settings:1. Select the Alarms button on the Scanner Toolbar.The Alarm List dialog box opens.2. Check the parameters that you want to show alarms.3. Select Save.Alarm indicators now appear next to the selected parameters in the Data List. The indicators are green when the value is on or high, and gray when the value is off or low (Figure 5-25).Figure 5-25 Sample alarm indicatorsNOTE:iAlarms can only be set for certain parameters. If the Alarm List dialog box is empty, no parameters are available and alarms cannot be set.PropertiesThe Properties button on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display. Selecting opens a Properties dialog box that allows you to adjust colors, settings, and sweep (Figure 5-26).Selecting either color option, Edit Plot Color or Edit Background Color, opens a standard color selection dialog box. select a color, then tap OK to close the dialog box.The Show Grid button is used to switch a background grid pattern on the data graphs on and off:•To switch the grid on; tap to highlight Show Grid, then tap Accept.•To switch the grid off; tap Show Grid twice so it is not highlighted, then tap Accept.The Samples After Trigger setting determines how many data samples are recorded following a triggering event. The highlighted samples button indicates the number of frames that are included in the recording after a triggering event.
45Scanner Operations OperationsFigure 5-26 Sample properties dialog boxThe sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the control module.Graph ViewGraph View allows you to simultaneously display up to 16 parameter graphs (Figure 5-27). The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar. The display defaults to a single graph if more than 16 graphs are open when the toolbar button is selected. Should this happen, return to the data list and close some of the graphs.Figure 5-27 Sample Graph View screen
46Scanner Operations OperationsA simple toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active.NOTE:iThe screen does not scroll in Graph View mode, it adjusts to show only the selected parameters.Graph View mode can also be engaged from the custom data list configuration screen. Refer to Custom on page 42 for details.SaveThe Save button is used to record movies of vehicle datastream values. Saved files and be helpful when trying to isolate an intermittent problem or to verify a repair during a road test.zTo save a movie:•Select Save.A save movie dialog box displays while data is being saved. The movie is saved when the message box disappears.Figure 5-28 Sample save dialog boxSaved files can later be viewed by selecting Data Manager on the home screen. From the Data Manger open the Scanner Data Folder, then locate and select the saved file to be viewed.PrintSelecting Print from the toolbar opens a standard Windows Print dialog box. Select from the options as needed to print the current frame of data.
47Scanner Operations OperationsFigure 5-29 Sample print dialog boxIf the Display Device is connected to a printer, the current frame of data is printed. If the Display Device is not connected to a printer, the frame of data is saved as an “XPS” file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions.Saved files can be printed at a later date, or opened and reviewed.NOTE:iSaved print files cannot be viewed using the Data Manager, they can only be opened into an internet browser.zTo open a saved print file:1. Minimize the Diagnostic Suite to view the desktop.2. From the desktop select My Documents > ShopStream > Scanner Data Folder.3. Locate the file you wish to view.4. Double tap the file to open it.The internet browser launches and the file opens.MoreWhenever the More button appears on the toolbar it indicates that there are additional options available. Selecting the More button from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs:•Scale•SweepScaleThe Scale option switches the scale values, displayed along the left-hand side of the data graphs, on and off (Figure 5-30). The dropdown menu closes once a selection is made.
48Scanner Operations Exiting the ScannerFigure 5-30 Sample data graph scalesSweepThe Sweep option switches the sweep values, displayed below the data graphs, on and off (Figure 5-31). The dropdown menu closes once a selection is made.Figure 5-31 Sample data graph sweep5.6 Exiting the ScannerThe Scanner remains open as long as there is an active communication link with the vehicle. You must disconnect this communication link in order to exit from Scanner tests and close the Diagnostic Platform software. A warning message displays if you attempt to shut down while the Scanner is communicating with an ECM.
49Scanner Operations Downloading FirmwareNOTE:iDamage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or powering down the tool.zTo exit the Scanner:1. From an active screen, select Exit from the Scanner Toolbar to return to the Systems Menu.2. From the Systems Menu, select Back from the Scanner data menu.A “stopping communications” message briefly displays followed by the Scanner main menu.Now, the Scanner is no longer communicating with the vehicle and it is safe to return to the Home screen and exit the Diagnostic Platform software.5.7 Downloading FirmwareThe internal programming of the Scan Module, known as the firmware, can be updated using the VERUS Diagnostic Platform. Firmware updates increase the Scan Module diagnostic capabilities, typically by adding new tests, new models, or enhanced applications to the databases.The display device automatically searches for available updates for all of the VERUS components when it is connected to the internet. Any updates that are found are downloaded and stored on the device. However, the update must be installed in order to complete the process. This section describes installing an update to the Scan Module firmware. A notification message displays if an update is available when Scanner is selected from the VERUS Home screen (Figure 5-32).Figure 5-32 Firmware update available messageThe firmware update process, as explained in the following procedure, begins automatically after ten seconds unless the Update Now or Update Later button is selected. Selecting Update Now begins the process immediately. Update Later defers the operation, closes the message, and launches the Scan Module. Not updating does not impact operations, the Scan Module remains
50Scanner Operations Downloading Firmwarefully functional but may not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update.zTo update the firmware:1. Power on the Display Device.2. Connect the Scan Module to the Display Device as follows (Figure 5-33):a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to free it from housing.b. Open the hinged cover on the base of the Scan Module to expose the USB port.c. Plug the small end of the USB cable into the USB port on the Scan Module.d. Plug the large end of the USB cable into one of the ports on the side of the display device.1— Hinged cover2— USB portFigure 5-33 Scan Module service portNOTE:iThe Scan Module and Display Device must be connected with the USB cable to update the firmware. The USB cable powers the Scan Module so there is no need to connect to a vehicle.3. Select Scanner from the Display Device Home screen.4. Select OK when the firmware update notification displays (Figure 5-32).The update begins and installation progress is tracked on the screen (Figure 5-34).
51Scanner Operations Downloading FirmwareFigure 5-34 Sample update in progress screenA “Reprogramming succeeded” message displays once the installation process is complete (Figure 5-35).Figure 5-35 Sample firmware update complete message5. Select OK to close the message and return to Scanner operations.The Scan Module, with the latest firmware update, is now ready to use.
52Chapter 6 OBD Direct OperationsThis Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related. This mode is also used for testing OBD-II/EOBD compliant vehicles that are not included in the Scanner databases.OBD Direct is a Scanner function, and the Scan Module must be connected to the test vehicle and communicating with the Display Device. This function only provides generic OBD-II/EOBD information. To access enhanced OBD-II/EOBD functions, select Scanner from the Home screen.Selecting OBD Direct on the Home screen opens a menu with two options (Figure 6-1):Figure 6-1 Sample OBD Direct main menu6.1 OBD Health CheckThe OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes (DTCs) and to check readiness monitors. Selecting OBD Health Check opens a submenu of options (Figure 6-2).
53OBD Direct Operations OBD Health CheckFigure 6-2 Sample OBD Health Check menu6.1.1 Global OBD II Code CheckThis option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes.Select an option to display the code list. Refer to Codes Menu on page 36 and the Global OBD Vehicle Communication Software Manual for additional information.CodesCodes displays a list of current emission related DTCs. OBD-II/EOBD Codes have a priority according to their emission severity, with higher priority codes overwriting lower priority codes. The priority of the code determines the illumination of the MIL and the code erase procedure. Manufacturers rank codes differently, so expect to see differences between makes.Pending CodesThe purpose of this service is to enable the scan tool to obtain “pending” or maturing diagnostic trouble codes. These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets.The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle.•If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory.•Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system, and the MIL is illuminated.
54OBD Direct Operations OBD Health Check6.1.2 Global OBD II Clear CodesThis option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes.A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue. Refer to Codes Menu on page 36 and the Global OBD Vehicle Communication Software Manual for additional information.6.1.3 Readiness MonitorsUse this menu option to check the readiness of the monitoring system. An OBD-II/EOBD system checks the status of emission-related subsystems by running continuous or periodic tests. Test results are shown in the data viewer (Figure 6-3).Figure 6-3 Sample readiness monitor test reportGesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete. It is possible to print the readiness test status or save it as part of a Vehicle history.6.1.4 MIL StatusThis item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and the distance driven while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.
55OBD Direct Operations OBD Diagnose6.2 OBD DiagnoseSelecting OBD Diagnose opens a menu with the following options:•Start Communication—begins the test session•Select Communication Protocol—allows you to select which protocol to use•Connector Information—provides data link connector (DLC) location details for most models6.2.1 Start CommunicationUse the following procedure to conduct an OBD Direct test session:zTo perform an OBD Direct Test:1. Select Start Communications from the OBD Direct menu.A generic connection message displays (Figure 6-4), connect the Scan Module to the test vehicle as instructed.Figure 6-4 Sample generic connection message2. Select Continue.A communications message that shows how many ECMs were detected, Which ECM is communicating, and which communication protocol is being used displays (Figure 6-5).
56OBD Direct Operations OBD DiagnoseFigure 6-5 Sample communication message3. Select Continue and a menu of available tests displays (Figure 6-6).Figure 6-6 Sample Start Communication menu4. Select a test to continue.Readiness MonitorsUse this menu item to check the readiness of the monitoring system. If a monitor system is not supported, it is not displayed. Scroll, if needed, to view the entire list of monitors. Selecting Readiness Monitors opens a submenu with two choices:•Monitors Complete Since DTC Cleared—displays the results of all monitor tests that have run since the last time the electronic control module (ECM) memory was cleared.•Monitors Complete This Cycle—displays only the results of monitor tests that ran during the current drive cycle, they reset when the ignition is switched off.
57OBD Direct Operations OBD DiagnoseMIL StatusThis item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and also the distance travelled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.Fast-Track TroubleshooterFast-Track® Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software.($01) Display Current DataUse this item to display the current emission related data from the selected electronic control module (ECM) of the vehicle. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream.($02) Display Freeze Frame DataThis item is used to display freeze fame data for any stored emission related diagnostic trouble codes (DTC). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those that have a greater impact on vehicle emission, have a higher priority. In these cases, the highest priority DTC is the one for which the freeze frame records are retained.Freeze frame data includes a “snapshot” of critical parameter values at the time the DTC set.($03) Display Trouble CodesThis is used to display any stored emission related DTCs reported by the various ECMs.($04) Clear Emissions Related DataThis item is used to clear all emission related diagnostic data such as, DTCs, freeze frame data, and test results from the memory of the selected ECM.($05, 06, 07) Display Test param./ResultsThis selection opens a submenu of test parameters and test results form various sensors, such as the oxygen sensor (O2S), monitor test results, and a record of DTCs detected during the last drive cycle. The menu includes:•Oxygen Sensor Monitoring ($05)•Specific Monitored Systems ($06)•DTCs Detected During Last Drive ($07)
58OBD Direct Operations OBD Diagnose($08) Request Control of On-board SystemThis service enables bidirectional control of the ECM, that is the Scanner transmits control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command.Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions.($09) Read Vehicle IdentificationThis selection displays the vehicle identification number (VIN), the calibration identification, and the calibration verification number (CVN) of the test vehicle.($09) In-use Performance Tracking This selection displays the “In-use Performance Tracking” of monitored data. It is basically a record of the number of times each of the monitor tests have been completed.6.2.2 Select Communication ProtocolA communication protocol is a standardized way of data communication between an ECM and a scan tool. Global OBD may use several different communication protocols.Touch Select Communication Protocol to open a menu of options (Figure 6-7).Figure 6-7 Sample communication protocol menuWhen the All Protocols setting is used the Scanner attempts to establish communication using each protocol on order to determine which one the vehicle is broadcasting on.
59OBD Direct Operations OBD Diagnose6.2.3 Connector InformationThis option opens a database of vehicle diagnostic connector locations that includes most makes and models. The menu driven interface leads you quickly to the difficult to find test connector.zTo locate a vehicle diagnostic connector:1. Select Connector Information from the System menu.2. Select a manufacturer from the list presented.3. Select a model from the list presented.Instructions for which, if any, cable adapter or pin to use displays.4. Select Continue.Information on where to locate the vehicle diagnostic connector displays.5. Select Continue to return to the System menu.
60Chapter 7 Component Test OperationsThe Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems.Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook-up location and correct pin configuration. This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database. The component test procedures, tips, and meter settings reduce your overall set-up and diagnostic testing time. Vehicle-specific component tests are provided for engine, transmission, ABS, charging, transfer case and suspension systems.:$51 ,1*Risk of electrical shock.• Read the Important Safety Instructions document provided separately for messages on the safe use of this product.• This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV.• Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits.• Do not apply the Black Ground Lead to test points other than ground/system return/vehicle chassis.Electrical shock can cause personal injury, equipment damage, or circuit damage.IMPORTANT:Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage.7.1 Vehicle IdentificationThe component test information presented is specific to the vehicle being tested. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so that the correct data can be retrieved. Vehicle identification information is carried over if you enter the Component Test module either from the Scan Module or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances.The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen.
61Component Test Operations Vehicle Identification7.1.1 Creating a Favorites ListOnce a Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service.Figure 7-1 Sample manufacturer listzTo custom configure the manufacturer list:1. Tap Configure Favorites on the toolbar.A list of selectable manufacturers displays.Figure 7-2 Sample Configure Favorites screen2. Tap each manufacturer you want to include, selected manufactures are highlighted.
62Component Test Operations Vehicle IdentificationNOTE:iManufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list.3. Tap Finished on the toolbar once your selections have been made.The screen returns to the manufacturer list, but only the makes you selected display. Note the “Favorites” toolbar selection now reads “Full list”.4. Tap Full List on the toolbar to view the complete list of manufacturers.5. Tap Back on the toolbar at any time to return to the previous screen.Your favorites list is what will display whenever a Component Test database is launched in the future. The list can be modified at any time by selecting Configure Favorites from the toolbar.7.1.2 Identifying a Test VehicleExact procedures to identify the test vehicle may vary somewhat by vehicle and market. The following procedure, which identifies a 2008 Ford Focus for testing the fuel injection system, is typical of what to expect.zTo identify a vehicle for Component Test:1. Tap the Component Test module button from the Home screen.2. Select which database to load for the test vehicle if requested (optional).After the database loads, a list of manufacturers displays.3. Select FORD and a list of systems available for testing displays (Figure 7-3).Figure 7-3 Sample available systems menu4. Select FUEL INJECTION and a model year menu displays.5. Select 2008 from the year menu and a list of available models displays.6. Select FOCUS from the model list and a list of available engines displays.7. Select 2.0L ZETEC from the engine list and a confirmation dialog box displays (Figure 7-4).
63Component Test Operations Vehicle IdentificationFigure 7-4 Sample confirmation dialog box8. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list.A list of tests available for the identified vehicle displays (Figure 7-5).Figure 7-5 Sample available tests list9. Select a test to continue.The identification sequence is now complete, refer to the Operations section that follows for details on how to navigate through the Component Test information and perform tests.NOTE:iIf you return to the Home screen and select Scanner or Information the vehicle identification entered here is carried over. However, additional information may be needed by some modules.
64Component Test Operations Operations7.2 OperationsThe Component Test software provides vehicle specific component test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a component test from the list of available tests. For most selections two main choices are available on the component menu:1. COMPONENT INFORMATION—provides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis.2. TESTS—provides a pre-configured list of tests, guides you through performing the tests, and offers tips and resources to reduce setup and testing time.7.2.1 Component InformationComponent Information provides details on specific vehicle components to provide a better understanding the components prior to diagnosis.The Component Information screens contain information to assist you with testing. The screens are divided in sections to help quickly guide you to the correct information (Figure 7-6):Figure 7-6 Sample Component Information screen•Operation—provides a general description of normal component operation.•Connector—displays the component connector and lists pin assignments.•Location—identifies the component location and the best place for testing it.•Tech note—provides component test-related tips (for example, common failures or faults) as well as update or recall information.zTo view component information:1. Select a component from the tests list.2. Select COMPONENT INFORMATION from the component menu.
65Component Test Operations OperationsNOTE:iAn additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen.The component information screen displays (Figure 7-6). A scroll indicator along the right edge of the screen appears if there is additional information below what is visible.3. Gesture sweep to view any additional information.4. Select Back at any time to return to the previous screen.7.2.2 TestsThe Tests section guides you through the process of performing tests on a specific component. It also provides specifications, tips on how and where to connect the test meter leads, and also automatically configures the multimeter or lab scope to perform the selected test.Once a test vehicle is identified, you can select a component from the available tests list.zTo select a test:1. Select a component from the list.2. Select TEST to open the list.NOTE:iMore than one selection is available in some instances. For example, a primary and a secondary tests selection display when ignition tests is selected.The list shows all of the tests available for the selected component, choices vary by make, model, and year.Selecting opens an additional submenu similar to the one shown in Figure 7-7 when more than one option is available.Figure 7-7 Sample O2S voltage test submenu
66Component Test Operations Operations3. Select a test option and the test screen displays (Figure 7-8).Figure 7-8 Sample Test screen4. Gesture sweep to view any additional information.A scroll indicator displays momentarily along the right edge of the screen if there is additional information below what is on the screen.5. Select Back at any time to return to the previous screen, or select Exit to return to the main component menu.HyperlinksComponent test screens contain hyperlinks that can either take you to another page containing additional information or open an additional window on top of the current screen. Hyperlinks display as buttons. Common hyperlinks are:–View Meter—opens a live meter set up to perform the test in the lower portion of the screen (Figure 7-9). Once the meter view is open, the Component Test toolbar at the top of the screen is replaced by the Scope Multimeter toolbar, which allows you to make adjustments to the settings. See Scope Multimeter Toolbar on page 75 for details.–Show More Information—advances to a new screen with more detailed information about a particular test, select Back to return to the test screen.View MeterA Meter button, which is only available in the Component Test view meter mode, appears on the upper toolbar (Figure 7-9).
67Component Test Operations OperationsFigure 7-9 Sample view meter windowThree view meter options are available:1. With View Meter active (Figure 7-9), tap the Meter button on the toolbar once and the meter expands to fill the entire screen.2. Tap the Meter button a second time and the meter open as a separate window (Figure 7-10). This window can remain open if you switch to the Scan Module and can be accessed from the Windows toolbar at the bottom of the screen. You can also resize and reposition the meter window on the screen.Figure 7-10 Sample meter view in a separate windowTapping the Close button (red box with an X) when viewing the meter in a separate window closes the meter and returns you to the Component Test screen.3. Tap the Meter button a third time to close the separate window and return to the standard meter view as shown in Figure 7-9.Select Exit from the toolbar to close meter view and return to the Component Test screen.
68Component Test Operations OperationsConnecting to a Test VehicleBefore performing a test, you must connect the meter test leads to the vehicle. Certain component tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads.Performing a TestOnce you connect the test leads to the vehicle, you can proceed with testing.zTo perform component tests:1. Follow the instructions displayed in the test procedure section.2. Gesture sweep to view all of the instructions and follow the on-screen procedures.3. Select the View Meter hyperlink to display test results.4. Refer to the on-screen information to verify test results.IMPORTANT:Refer to Scope Multimeter Operations on page 69 for additional information on working with the View Meter window.
69Chapter 8 Scope Multimeter OperationsThis Scope Multimeter module provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Multimeter module easily separates from the Display Device and connects with a USB cable so that test results can be remotely monitored as you perform other tasks.The Scope Multimeter works interactively with other modules. Selecting “View Meter” from a Component Test or Scanner test launches the Scope Multimeter module.:$51 ,1*Risk of electrical shock.• Read the Safety Information provided for important warnings on the use of this product• This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV.• Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits.• Do not apply the Black Ground Lead to test points other than ground/system return/vehicle chassis.Electrical shock can cause personal injury, equipment damage, or circuit damage.IMPORTANT:Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage.8.1 Remote Scope Multimeter SetupThe Scope Multimeter module can be removed from the Display Device, then connected to the Display Device with a USB cable. This increases the range of mobility for the Display Device while monitoring signals on the test vehicle. A Type A/B USB cable, which is provided with your kit, makes the connection.NOTE:iThe Scope Multimeter module can be removed from the Display Device at any time, whether powered on or not. However, data and settings will be lost if it is removed while operating.To prevent accidental loss of data, make it a practice to first save the current data if desired, then select either the Power Off or Back button from the toolbar to suspend meter operation. Power Off saves the current settings, but does not save data. Settings are not saved if Back is selected.
70Scope Multimeter Operations Getting StartedzTo setup the Scope Multimeter for remote viewing:1. Depress the Scope Multimeter module release tab located on the top of the unit (Figure 8-1).Figure 8-1 Scope Multimeter release tab2. Slide the Scope Multimeter module free of the Display device.3. Open the USB port cover on the bottom of the Scope Multimeter module (Figure 8-2).Figure 8-2 Scope Multimeter module USB port location4. Connect the square end of the USB cable to the port on the Scope Multimeter.5. Open the hinged cover on the left-hand side of the Display Device (Figure 8-3).1— Hinged cover2— USB portsFigure 8-3 Scope Multimeter module USB port location6. Connect the rectangular end of the USB cable to either of the two ports on the Display Device.The Scope Multimeter is now ready for remote use.8.2 Getting StartedThe Scope and Multimeter module enables the following functions:•Lab Scope•Ignition Scope•Graphing Multimeter•Digital Multimeter
71Scope Multimeter Operations Getting Started8.2.1 CapabilitiesThe following tables detail the software and hardware capabilities.Table 8-1 ScopeFunction Range Accuracy/CommentsSignal MeasurementCh. 1—yellow banana jackCh. 2—green banana jackCh. 3—blue banana jackCh. 4—red banana jackEach channel input is referenced to common ground input (GND—black banana jack)Sample RateSingle trace mode = 6 MSPS (Ch. 1 only)Dual trace mode = 3 MSPS (Ch. 1 & 2 only)Four trace mode= 1.5 MSPS (Ch. 1–4)Continuous sampling,MSPS = mega samples per secondBandwidth DC–3 MHz 3 db point @ 3 MHzInput Impedance 10 MOhm@ DC4kOhm @ 3MHz Channel 1–4VDC (Full Scale) 100mV–400V Do not measure greater than 75VDCVAC (Full Scale) 100mV–400V Do not measure greater than 50VDC (rms)Table 8-2 Graphing MultimeterFunction Range Accuracy/CommentsSignal Measurement Ch. 1—yellow banana jackCh. 2—green banana jackEach channel input is referenced to common ground input (GND—black banana jack)Sample Rate 1.5 MSPS Continuous sampling,MSPS = mega samples per secondBandwidth DC–3 MHz 3 db point @ 3 MHzInput Impedance 10 MOhm@ DC4kOhm @ 3MHz Channel 1–4VDC (Full Scale) 75VDC Do not measure greater than 75VDCVAC (Full Scale) 50VAC Do not measure greater than 50VDC (rms)Low Amp Probe 20A scale (100mV/Amp)40A scale (10mV/Amp)Connect Low amp Probe (+) to Ch. 1 (yellow banana jack) and (–) to GND input (black banana jack).See NOTE below.Table 8-3 Digital MultimeterFunction Range Accuracy/CommentsSignal Measurement Ch. 1—yellow banana jack Channel 1 input is referenced to common ground (GND—black banana jack)VDC (Full Scale) 75VDC Do not measure greater than 75VDCVAC (Full Scale) 50VAC Do not measure greater than 50VDC (rms)Signal Measurement Input Impedance 10 MOhmOhm Measurement Diode Test Continuity TestCh. 3—blue banana jackCh. 4—red banana jack Each channel input is referenced to common ground (GND—black banana jack)Ohms 400 Ohm–40 MOhm Fixed scales or Auto RangingGlitch capture Approximately 50 uSDiode Test 2 V Scale
72Scope Multimeter Operations Getting StartedNOTE:i200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC.IMPORTANT:Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC.8.2.2 Leads, Probes and AdaptersThe Scope Multimeter uses standard safety banana plugs that are compatible with many accessories. The various leads, probes, clips, and adapters that are supplied with, or available as optional equipment, are explained in this section.IMPORTANT:When removing leads from their sockets, do not pull on the wire because it can damage the leads. Pull on the plug.Channel 1 LeadFigure 8-4 Yellow Channel 1 LeadThe shielded yellow lead is used for Channel 1 (Figure 8-4) and other channel connections that need additional grounding. The lead color matches the color of socket 1 on the Display Device and the color of trace 1 on the test screens.This yellow lead includes a black, right-angle, common ground plug and a black, stackable, common ground plug. The non-stackable ground plug always connects to the ground (GND) port on top of the unit. The stackable ground plug is used for connecting additional leads, such as the Channel 2 Lead or the Secondary Coil Adapter Lead, that require grounding. The stackable lead grounds through the non-stackable lead and does not need to be connected to the port on the unit.Channel 2 LeadFigure 8-5 Green Channel 2 leadThe shielded green lead (Figure 8-5) is used for Channel 2. The lead color matches the color of socket 2 on the Display Device and the color of trace 2 on the test screens. This green lead includes a stackable, black, right-angle ground plug.
73Scope Multimeter Operations Getting StartedChannel 3 Lead Figure 8-6 Blue Channel 3 leadThe non-shielded blue lead (Figure 8-6) is used for either Channel 3 or Digital Meter minus (–). The lead color matches the color of socket 3 on the Display Device, as well as the color of trace 3 on the test screen.Channel 4 LeadFigure 8-7 Red Channel 4 leadThe non-shielded red lead (Figure 8-7) is used for either Channel 4 or Digital Meter plus (+). The lead color matches the color of socket 4 on the Display Device, as well as the color of trace 4 on the test screen.Alligator ClipsFigure 8-8 Alligator clipInsulated alligator clips, colored to match each test lead, are included. A black clip for the common ground lead is also supplied (Figure 8-8). Each clip plugs into the straight end of a channel lead.Test ProbesFigure 8-9 Test probeTwo test probes are included, one black and one red (Figure 8-9). The test probes plug into the straight end of the test leads.
74Scope Multimeter Operations Getting StartedSecondary Coil Adapter Lead (optional)Figure 8-10 Secondary Coil Adapter leadThe optional Secondary Coil Adapter lead (Figure 8-10) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms.Secondary Ignition Clip-on Wire Adapter (optional)Figure 8-11 Secondary Ignition Clip-on Wire AdapterThe optional Secondary Ignition Clip-on Wire Adapter (Figure 8-11) connects the Secondary Coil Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns.Inductive RPM Pickup Adapter (optional)Figure 8-12 Inductive RPM Pickup adapterThe optional Inductive RPM Pickup adapter (Figure 8-12) connects to the scope auxiliary port of the Display Device with a DB9F plug. It can be used to trigger a waveform or display RPM. With the Ignition Scope, the RPM Pickup connects to cylinder number one to establish the firing order.Low Amp Current Probe (optional)The optional Low Amp Current Probe provides accurate and reliable non-intrusive testing of ignition coils, fuel injectors, fuel pumps, relays, electric motors, and parasitic draw. Use to measure current from 10 mA to 60 Amps with a resolution of 1 mA.Figure 8-13 Low Amp Current Probe
75Scope Multimeter Operations Navigation8.3 NavigationThe following section describes how to navigate the screen interface.8.3.1 Screen LayoutThe screens typically include the following sections (Figure 8-14):•Scope Multimeter Toolbar—allows you to configure the tool for the type of test and to adjust the settings for each channel, or trace.•Main Body of the screen—displays test results. Options on the toolbar let you select how tests display on the screen.•Trace Details—displays trace settings, which can be adjusted or switched through the touch screen•Record/Playback Control Toolbar—allows you to record and navigate through paused data.1— Scope Multimeter toolbar2— Main body3— Trace Details4— Record/Playback Control toolbarFigure 8-14 Scope Multimeter screen layoutScope Multimeter ToolbarThe Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace. Table 8-4 on page 76 gives brief descriptions of the control buttons on the toolbar:
76Scope Multimeter Operations NavigationMain Body of the ScreenThe main body of the screen varies depending on what display options have been selected. Up to four traces, along with digital readouts of current signal values, signal status and triggering conditions, can be displayed simultaneously on the main body of the screen. Adjustments to the display are made through the scope toolbar as explained above.Each trace is displayed as voltage over time on a standard oscilloscope screen. Voltage level is recorded on the vertical, or “y”, axis and time is presented on the horizontal, or “x”, axis of the screen. Values are shown for each graduation on the scales.When using transducers, the pressure being sensed by the transducer is converted into a voltage signal. However, the values are shown as pressure on the display screen rather than voltage.Trace DetailsThe Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace. The Trace details are accessed using either the Data button on the upper toolbar or the Touch and Grow button on the Playback toolbar. Both buttons function the same and cycle the Trace Details selection through three states:•Displayed—trace settings are displayed in this mode•Explanded—trace settings are displayed in a larger format in this mode•Off—trace settings are not displayed in this modeTable 8-4 Scope Multimeter toolbar buttonsName Button DescriptionBack Returns to the previously viewed screen.Setup Opens a dialog box that allows you to select personal preferences for viewing and saving data.Data Switches the trace information displayed at the base of the screen between three available states.Cursors Opens a dialog box that allows you to switch cursors on and off, and to reposition them on the screen.Refresh Clears the Min/Max and Current values on the trace details section of the screen.File Opens a dialog box that allows you to select options for saving data.Print Opens a dialog box that allows you to configure and print data.Power OffSwitches the Scope Multimeter off. This retains the settings and reduces battery drain when switching to a different module. The Play and Record buttons on the Playback toolbar switch the meter back on.
77Scope Multimeter Operations NavigationAdjustments are made by tapping the item to be changed on the touch screen. A dash (–) indicates a function that is not selected, and an icon indicates an active function (Figure 8-15).1— Peak Detect on2— Filter on3— Inverted trace4— Coupling AC on5— Sweep setting6— Trigger setup7— Trigger set on the rising slopeFigure 8-15 Sample data detail displayThe following trace adjustments and settings are available:•Profile—switches the trace for the selected channel on and off.•Channel—opens a dialog box that allows you to configure the trace setup (see Trace Controls on page 81 for details).•Probe—opens a dialog box that allows you to select the type of test probe being used.•Peak Detect—maximizes the signal sampling rate in order to capture fast events, such as spikes, glitches and other anomalies, that may normally be undetected.•Filter—smooths out the trace when the signal is disrupted by noise or other interference.•Inverted—switches the polarity of the displayed signal.•Coupling AC—subtracts the average value of the waveform by blocking the DC portion of an input signal to amplify the AC portion. This makes small variations in the trace visible.•Scale—opens a dialog box that allows you to select the scale, which is the total value displayed on the vertical axis of the display.•Sweep—the current sweep setting is shown in white at the end of the scale list, selecting opens a dialog box that adjusts the sweep (see Sweep Controls on page 83 for details).•Slope—only active when a trigger is set, indicates whether the trigger is set to activate on the rising or falling slope of the trace. Tapping the slope icon switches the slope. The white dash 
78Scope Multimeter Operations Navigationat the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 83 for details).Record/Playback Control ToolbarThe record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data. Use the stylus or your finger tip to activate the buttons. A position counter in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file.Use the slider in the middle of the toolbar to quickly move through paused data.Figure 8-16 Sample data buffer sliderUse the toolbar buttons (Table 8-5) to more precisely navigate the data.Table 8-5 Data buffer toolbar buttons (part 1 of 2)Name Button DescriptionSnapshot Arms the software to take a snapshot of the sampled dataStep Back Moves to the previous point in the recorded dataBack 1Frame Moves to the previous frame in the recorded bufferStop Stops recording dataRecord Begins recording dataPlay Recording Plays the data recording in a continuous loop at actual speedForward 1 Frame Moves to the next frame in the recorded dataStep Forward Moves to the next point in the recorded dataPosition Indicator Indicates the position of the buffered data currently displayed. Values are minutes:seconds:milliseconds of elapsed time
79Scope Multimeter Operations Operations8.3.2 Making SelectionsMost selections for setting up and operating the scope are made using the stylus and the scope toolbar. The cursor lines, the trace zero line, and the trigger point indicator (+) can be repositioned by selecting and dragging them in the main body of the screen.There are two basic types of controls on the toolbar:•Switches•Dialog boxesA Switch changes states when tapped. Changes happen immediately as the selection is made.A dialog box opens as a separate window on the screen and typically includes a number of choices. Changes happen immediately, however, the dialog box must be closed to return to the main window and continue. Make a selection to close the dialog box.8.4 OperationsThis section describes configuring the scope or meter and performing tests.8.4.1 Starting the Scope and MultimeterUse the following procedure to set up the scope multimeter for performing tests.zTo start the scope multimeter:1. Select the Scope Multimeter button on the Home screen.The Scope Multimeter main menu, a list of setup options, displays;–Lab Scope–Ignition Scope–Graphing Meter–Digital Multimeter–Presets2. Tap to select from the menu options.A submenu of scope or meter configuration displays, see below for additional information.3. Tap to select a configuration and the Scope Multimeter opens.Touch and Grow Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip controlZoom Increases or decreases the magnification of the graphTable 8-5 Data buffer toolbar buttons (part 2 of 2)Name Button Description
80Scope Multimeter Operations OperationsPresetsPresets are factory configured meter settings for common component tests. Selecting opens a list of available setups. Selecting from the list opens the scope multimeter configured to perform the selected test. In addition to the factory presets, you can create your own custom meter configurations and save them as presets.Lab Scope OptionsThe following options are available for testing:•4 Channel Lab Scope•Volts DC•Low Amps (20)•Low Amps (40)•Low Amps (60)•Ignition Probe•100 psi Vacuum•100 psi Pressure•500 psi Pressure•5000 psi Pressure•MT5030 Vacuum•MT5030 Pressure•EEDM506D TemperatureIgnition Scope OptionsThe following options are available for testing:•Parade•Cylinder•Raster•Superimposed•Single Cylinder IgnitionGraphing OptionsThe following options are available for testing:•Dual Graphing•Volts DC•Volts DC Average•Volts AC RMS•Frequency•Pulse Width•Injector Pulse Width•Duty Cycle
81Scope Multimeter Operations Operations•Low Amps (20)•Low Amps (40)•Low Amps (60)•MC Dwell (60)•MC Dwell (90)•100 psi Vacuum•100 psi Pressure•500 psi Pressure•5000 psi Pressure•MT5030 Vacuum•MT5030 Pressure•EEDM506D TemperatureDigital Multimeter OptionsThe following options are available for testing:•Volts DC•Volts DC Average•Volts AC RMS•Ohms•Diode/Continuity•Low Amps (20)•Low Amps (40)•Low Amps (60)8.4.2 Scope and Multimeter SetupThe following sections explain how to adjust the scope and multimeter for the specific type of signal being sampled. Most of these setup operations are available from the toolbar.Trace ControlsThe Trace controls are used to adjust individual characteristics of how the signal is sampled and displayed for each of the four traces.zTo adjust trace controls:1. Select Setup from the Scope Multimeter toolbar.The Scope Multimeter Preferences dialog box opens2. Select Traces to open the submenu.3. Select the trace to be configured from the submenu.The traces dialog box displays (Figure 8-17).
82Scope Multimeter Operations Operations1— Trace tabs2— Trace Probe button3— Trace Scale button4— Trace characteristics check boxes5— Auto Find button6— Baseline position7— Back button8— Exit buttonFigure 8-17 Traces dialog box4. Select the Trace Probe button to open the menu.5. Highlight a probe on the list and tap OK close the window.6. Select the Trace Scale button to adjust the vertical scale of the display.A dropdown menu opens. Menu options vary depending upon which test lead is selected.7. Select a trace scale option, then close the window.8. Select or deselect the trace characteristic items as needed:–Displayed—this trace is on screen when checked, and not visible when not checked.–Inverted—signal polarity is reversed when checked, normal when not checked.–Coupling AC—check when sampling an AC signal, uncheck for DC signals.–Peak Detect—use when trying to capture a fast event or signal glitch.–Filter—use when radio frequency interference (RFI) may be disrupting the signal.9. The scope samples the signal and internally calculates the best way to display it when Auto Find is selected. A scale and the vertical position for the zero line of the trace that allows the whole waveform to fit on the screen is established when Auto Find is selected. If Auto Find is selected on the trigger channel, it also sets the trigger level halfway between the minimum and maximum value of the sampled signal to provide a stable waveform.10. The baseline position is the zero line of the trace, use the slider and arrows to adjust it.11. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope.
83Scope Multimeter Operations OperationsSweep ControlsSweep is the amount of time represented by the screen, or the horizontal scale of the display.zTo adjust Sweep controls:1. Select Setup from the Scope Multimeter toolbar.The Scope Multimeter Preferences dialog box opens2. Select the Sweep button to open the sweep dialog box (Figure 8-18)Figure 8-18 Sample Sweep Setup dialog box3. Choose an option from the list.4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope.Trigger ControlsTriggering allows you to set the scope so that it only begins displaying a trace once predetermined signal conditions, or triggers, are met. The trigger point is indicated by a plus sign (+) on the scope grid. The plus sign can be dragged across the grid with the stylus to roughly position it. The trigger controls allow you to precisely position the trigger.zTo adjust trigger controls:1. Select Setup from the Scope Multimeter toolbar.The Scope Multimeter Preferences dialog box opens2. Select Trigger to open the Trigger Setup dialog box (Figure 8-19).3. Use the dialog box controls to set the trigger.4. Select OK to close the dialog box.5. Select Back twice to close the Scope Multimeter Preferences dialog box.
84Scope Multimeter Operations Operations1— Source—selects the triggering event:- Trace 1—sets the trigger to channel 1.- Trace 2—sets the trigger to channel 2.- Trace 3—sets the trigger to channel 3.- Trace 4—sets the trigger to channel 4.- Cylinder—sets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter.- None—switches triggering off.2— Mode—sets the method of triggering:- Auto (automatic)—if a trigger is found, the waveform displays. If a trigger is not found after about a half second, the waveform and a “trigger not found” message displays.- Manual—if a trigger is found, the waveform displays. If a trigger is not found nothing displays (no waveform and no message).3— Slope—sets triggering to the rising (top button) or falling (lower button) slope of the signal waveform.4— Vertical position—moves the trigger position up and down on the grid.5— Horizontal position—moves the trigger timing left and right on the grid6— Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope.Figure 8-19 Trigger controlsView ControlsUse the view controls to set display attributes.zTo adjust view controls:1. Select Setup from the Scope Multimeter toolbar.The Scope Multimeter Preferences dialog box opens.2. Select View to open a submenu.
85Scope Multimeter Operations OperationsThree types of adjustment are available on the submenu:–Display—use to adjust what information displays and how it appears–Layout—use to set how many traces display and how they display on the screen–Units—use to adjust time and voltage interval settingsSelecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections.3. Make dialog box selections as needed.4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope.Display SettingsSelecting Display from the View submenu opens the Display dialog box (Figure 8-20).Figure 8-20 Sample Display dialog boxThe following options are available from the Display dialog box:•Show RPM—adds an engine speed field at the top of the screen (Figure 8-21).Figure 8-21 Sample Show RPM selected•Show Digital KV—available only in ignition scope, adds kilovolt readings to the screen.
86Scope Multimeter Operations OperationsFigure 8-22 Sample Show Digital KV selected•Show Grid—switches grid lines on the screen off and on (Figure 8-23).Figure 8-23 Sample grid selected•Invert Colors—switches the screen background to white.Layout SettingsThe selected radio knob on the Layout dialog box shows which setting is active. Use the stylus to switch between settings:•1 Window—shows all traces on the same screen (Figure 8-23).•2 Windows—shows two separate traces in two ways: horizontal, one below another (Figure 8-24) or vertical, side-by-side (Figure 8-25)•3 windows—shows three traces, one below another, on the same screen (Figure 8-26).•4 windows—shows four traces, one below another, on the same screen.
87Scope Multimeter Operations OperationsFigure 8-24 Sample 2 Windows horizontal displayFigure 8-25 Sample 2 Windows vertical displayFigure 8-26 Sample 3 Windows display
88Scope Multimeter Operations OperationsUnits SettingsThe Units dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen.The selected radio knob on the Units dialog box shows which setting is active. Use the stylus to switch between settings (Figure 8-27).Figure 8-27 Sample View Units dialog boxSetup ControlsBasic tool settings are adjusted here.zTo adjust setup controls:1. Select Setup from the Scope Multimeter toolbar.The Scope Multimeter Preferences dialog box opens2. Select Setup from the dialog box.A submenu of options displays:–Back—use to return to the Preferences dialog box–Units—use to set how measurement values display, US standard or metric–Snapshot—use to adjust the percentage of data captured following a trigger event–Ignition—use to configure the ignition scope for the test vehicleSelecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections.3. Make dialog box selections as needed.4. Select Exit to close the dialog box and return to the scope.UnitsSelecting Units opens the Setup dialog box. The units of measurement can be changed between US customary or metric. The selected radio knobs on the Setup dialog box show which settings are active (Figure 8-28).
89Scope Multimeter Operations OperationsFigure 8-28 Sample Setup Units dialog boxSnapshotThe Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-29). Available selections, which range from ten to ninety percent in ten-percent increments, are shown as buttons with the current setting highlighted. Select a button, then select Back or Exit to close the dialog box.Figure 8-29 Sample Snapshot dialog boxRefer to Trigger Controls on page 83 for information on how to setup a trigger.Abbreviation Descriptionbar barinHg inches of mercurykg/cm2 kilograms per centimeter squaredkPa kilopascalmmHg millimeters of mercurypsi pounds per square inch
90Scope Multimeter Operations OperationsIgnitionThe Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary depending upon the type of ignition system selected in dialog box (Figure 8-30).Figure 8-30 Sample Setup Ignition dialog boxzTo setup ignition tests1. Select the Setup button to open the Setup dialog box.2. Select the Ignition tab of the dialog box.3. Highlight the ignition system for the test vehicle in the “Type” field:–Standard—use for systems with a distributor–Waste Spark—use for coil pack systems that fire 2 plugs simultaneously–Direct—use for coil-on-plug systems–Other—use for systems that do not fit any of the above categories4. Select the number of cylinders for the test vehicle in the “Cylinders” field.Scroll through the list using the up and down arrows on either side of the number.5. This step varies depending upon the type of ignition system:–If testing a Standard system, select the Firing Order.–If testing an Other system, select the RPM Factor.Scroll through the list of available choices using the up and down arrows below the displayed firing order or RPM factor.6. This step also varies depending upon the type of ignition system:–On a Standard or Direct system, choose between Coil and Plug for the Number 1 Trigger.–On a waste Spark system, select the polarity of the firings using the +, –, and arrow buttons.7. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope.
91Scope Multimeter Operations OperationsDataThe Data button on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 76.Cursor ControlsSelect Cursors from the toolbar to open the Cursors dialog box (Figure 8-31).1— Cursor 1 controls2— Cursor 2 controls3— Show or Hide button4— Back buttonFigure 8-31 Cursor controlsCursor 1, the top slider and arrows, is the left-hand cursor on the screen. Cursor 2, the lower set of controls, is the right-hand cursor on the screen. Drag the slider or tap the arrows to position the cursors. Each tap of the stylus moves the cursor incrementally in the direction of the arrow.Select Show to display the cursors (the button changes to Hide).Select Hide to conceal the cursors (the button changes to Show).Select Back to close the dialog box.Refresh ControlsSelecting the Refresh button from the Scope Multimeter Toolbar clears the minimum and maximum digital values and updates the viewing screen.File ControlsSelecting File from the toolbar opens a dialog box with a menu of save options:•Save Configuration—saves the current setup values as a preset.•Save Single Frame—saves the data currently on the screen only.•Save All Frames—saves the current screen plus all the data stored in the buffer.
92Scope Multimeter Operations OperationszTo save a file or configuration:1. Select File from the toolbar.2. Select a save option from the dialog box.Figure 8-32 Sample file setup dialog boxThe Save As dialog box and the virtual keyboard open.3. Use the keyboard to name the file to be saved, then either select the Save button or tap return on the keyboard.A configuration description dialog box opens.NOTE:iThe description entered here is what displays in the information panel of the Data Manager.4. Use the keyboard to enter a description of the file to be saved.5. Select the OK button or tap return on the keyboard.6. Select OK to close the file setup dialog box.Once a configuration is saved, it becomes available as a preset. Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager.Print ControlsSelecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen. A printer must be connected and setup on the Display Device. If not, the “Add Printer Wizard” opens and guides you through the procedure. Select from the menus as needed.
93Chapter 9 Ask-a-Tech OperationsCurrently available in North America only, the Ask-a-Tech module provides a forum to network with other professional technicians and gives you access to a vast database of repair and diagnostic tips along with proven field fixes. The information on the website is developed by technicians for technicians and cannot be found in a service or repair manual.9.1 Ask-a-Tech TipsAn Ask-a-Tech Tip is a concise description of a repair for a particular problem on a specific vehicle developed by your fellow technicians. Tips go through various stages of development as they evolve from a question posted to the group to a verified repair for the posted question.Depending upon the complexity of the problem, it may take several days or weeks to find a solution. Established tips may also change when technicians develop better ways to perform the task. There are two basic types of Tip:•Certified Tips—these tips have been closely scrutinized and adhere to established quality control standards•Community Tips—these tips were developed solely by the community of Ask-a-Tech usersTips display as a list on the website with an icon along the right-hand edge. The icons indicate the type of information the tip includes and how the tip was developed:Icon Type of Tip DescriptionCertifiedThis Tip has been subject to strenuous quality control. Community members are free to comment on or edit the Tip to improve it. As soon as a Certified Tip is edited it becomes an Edited Certified Tip.Edited CertifiedThis Tip originated as a Certified Tip but has been changed by the Community. The Community is given the opportunity to make Certified Tips more specific to a vehicle, and to expand and enhance the content. It is expected that as time passes, tips evolve to provide better ways of repairing a specific problem.Community Indicates a Tip that generated by the Community. These tips were developed by the network of technicians to address a problem on a specific vehicle.Question This icon denotes a Question that is being asked by somebody in the Community looking for information on a problem they are experiencing.ReferenceIndicates a Fast-Track Troubleshooter Reference. Search for a Fast-Track Troubleshooter Reference either by entering the reference number into the search box, or by selecting vehicle attributes from the navigation pane.
94Ask-a-Tech Operations Launching Ask-a-Tech9.2 Launching Ask-a-TechTap the Ask-a-Tech button on the Home screen to launch the website. Ask-a-Tech information is vehicle specific and a vehicle must be identified before the Home Page opens.Expect one of the two following results when Ask-a-Tech is selected:1. A confirmation message displays if the diagnostic platform recognizes an active vehicle:a. Select OK to continue with the identified vehicle.b. Select Cancel to identify a different vehicle.Figure 9-1 Sample confirmation message2. A vehicle identification sequence begins if there is no active vehicle. Follow the screen prompts to:a. Select the yearb. Select the makec. Select the modelSelect OK when the confirmation message displays.The Ask-a-Tech website launches once the vehicle identification is confirmed. 9.3 Ask-a-Tech Home PageThe Ask-a-Tech website opens to the home page (Figure 9-2). You are asked to register and login the first time you open Ask-a-Tech and select one of the interactive features. Follow the on-screen instructions to complete the registration and login.
95Ask-a-Tech Operations Ask-a-Tech Home PageFigure 9-2 Sample Ask-a-Tech pageThere are two main sections on the home page:•Ask-a-Tech Pulse•What Do You Want To Do?9.3.1 Ask-a-Tech PulseThe Ask-a-Tech Pulse is a capsule summary of recent activity. Selecting an item from the list opens the complete tip. An icon along the right-hand edge indicates the type of tip:Information on a tip page varies depending upon a number of factors; the type of tip, the complexity of the issue, and what is required to resolve the situation. Tip pages allow you to track the complete history of a tip, from the original question to the verified repair (Figure 9-3).Icon Name DescriptionQuestion Indicates a question a member is asking of the group.Answer Indicates an answer a member has posted in response to a question.Best Answer Indicates what the community has determined to be the best answer to a question posted by a member.Fixed Indicates there is a verified solution to a posted question.
96Ask-a-Tech Operations Ask-a-Tech Home PageFigure 9-3 Sample Ask-a-Tech tip pageHover over an acronym with a dashed underline in a Tip and a popup with the acronym definition opens as shown in the illustration above. Tip pages may also include hyperlinks that take you to test procedures and Fast-Track Troubleshooter references.9.3.2 What Do You Want To Do?This section gives you access to a number of options, including:•Perform a Search•View Latest Questions•Ask a Question•Enter a TipOther Home page options, such as My Preferences and My Expert Subscriptions, allow you to personalize the Ask-a-Tech experience. My Open Questions provides a quick way to check for responses to questions you have posted.Vehicle identification is carried over from the diagnostic platform when you enter Ask-a-Tech and displays just below the search field. The Change Vehicle button to the left of the search field allows you to change the vehicle or modify its attributes. Selecting the Change Vehicle button opens a dialog box. Follow the on-screen instructions to change the vehicle.IMPORTANT:Changing the vehicle in Ask-a-Tech, or any other web-based application, modifies the vehicle identification on the website, but not on the diagnostic platform. Therefore, the original vehicle is still active when you return to the diagnostic platform.
97Ask-a-Tech Operations Ask-a-Tech Home PagePerform a SearchEnter an item in the search field near the top of the page and click Search, or enter a keyboard return, to initiate the search. The screen updates to show the search results (Figure 9-4).Figure 9-4 Sample Ask-a-Tech search resultsUse the scroll bar at the right of the results to view the entire page. Use the “Showing page” bar at the bottom of the page to navigate between pages. To limit the number of results, be more specific in your search criteria. Select a tip from the search results to open it.View Latest QuestionsThis option allows you to review the most recent questions members have posted to the group, selecting opens a list of recently posted questions (Figure 9-5).Figure 9-5 Sample Ask-a-Tech Latest Questions
98Ask-a-Tech Operations Ask-a-Tech Home PageUse the scroll bar to view the entire page and the “Showing page” bar at the bottom of the page to navigate between pages.Selecting a question from the list opens the discussion and gives you the opportunity to join in and share your expertise.Ask a QuestionUse this option to solicit advice from the group when you run into a situation that seems to defy logic. The open forum is an opportunity to exchange ideas and experiences with other professional technicians. Selecting Ask a Question from the Home Page opens a form for posting a question to the community (Figure 9-6).Figure 9-6 Sample ask a question pageThere are five fields to be filled in on the question form:•Subject•Symptoms•Diagnostic Steps Performed/Parts Replaced•Your Question•AttachmentsSubject and Symptoms are required and Ask-a-Tech does not accept a question unless there is information these fields. The other fields are optional, but the more detail you provide the more timely and accurate the responses you receive will be. Be sure to include as much information as possible about the vehicle and the conditions. Attachments allows you to include screen captures, photos, or other supporting documents, selecting opens a window for locating and including files.Select Submit at the bottom of the page to post your question for the community once the form is complete.
99Ask-a-Tech Operations Ask-a-Tech Home PageEnter a TipUse this option to share your experiences with other members by creating a Tip. Posting a Tip requires the use of Microsoft Silverlight, a supplemental software program. The first time you select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to download and install the software.Refresh the screen after Silverlight is installed and the Enter a Tip form displays. There are four fields to be filled in on the Enter a Tip form:•Title—enter a name for your Tip•Enter Tip Content—enter the text and attachments to be included in your Tip•Subscribe for Notifications—sends you an e-mail notice whenever a member comments on or edits your Tip.•Save Tip—submits your Tip to Ask-a-Tech.FAQThe FAQ (frequently asked questions) option listed under Contribute in the left-hand panel of the Ask-a-Tech home page opens a document that details how to use Ask-a-Tech.Figure 9-7 Sample FAQ opening pageInformation is presented as a single continuous page document. Contents listed at the top by category, scroll to view all of the available options. Items shown in red with an underline are hyperlinks, and selecting them takes you to that point of the document.
100Chapter 10 Information OperationsAfter using the Scanner, Component Test, and Scope Multimeter to diagnose and locate the source of a problem, select Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service (Figure 10-1).Figure 10-1 Sample Home screen Information buttonShopKey5 software is available as an option for North America. An internet connection is required. When installed, simply tap the Repair information toolbar button to launch the ShopKey5 program. Refer to the on-line help within the ShopKey5 program for additional information.
101Chapter 11 Vehicle History OperationsThe Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Platform.The Scanner and Component Test software get vehicle information from the Vehicle History, and can only start after a Vehicle History is opened.11.1 Screen LayoutThere are two main parts to the Vehicle History screen:1— Vehicle History Toolbar—lets you manage the vehicle data2— Main Body—lists all open Vehicle History recordsFigure 11-1 Sample Vehicle History screen11.1.1 Vehicle History Main BodyThe main body of the screen lists all of the available Vehicle History items. By default, items are shown in the order in which they are entered. However, you can resort them by any of the categories shown as column headings. You can also resize the individual columns.
102Vehicle History Operations Screen LayoutzTo sort Vehicle History items:1. Tap a category heading.The listed items resort according to the selected category. A triangle appears alongside the name of the column that was used for the sort.2. Select the triangle in the heading to reverse the sort order.zTo resize a Vehicle History column:1. Touch the line separating two columns.A line with arrowheads appears to show the column is ready for resizing.2. Drag the line left or right to increase or decrease the column width.11.1.2 Vehicle History ToolbarThe table below gives brief descriptions of the control buttons on the toolbar:ActivateUse this button to load an existing vehicle history when servicing a vehicle that you have previously worked on. The Diagnostic Platform uses the identification characteristics stored in the vehicle history to load the correct database, so there is no need to identify the test vehicle.Table 11-1 Toolbar buttonsName Button DescriptionBack Returns to the previously viewed screen.Activate Loads the highlighted vehicle historyView Opens the worksheet for the currently highlighted vehicle historyDelete Erases the currently highlighted vehicle historySearch Opens a window that allows you to locate a particular vehicle historyShow All Available only after a search, use to return to a complete Vehicle History list Settings Opens a window that allows you to configure which fields display on main Vehicle History screen
103Vehicle History Operations Screen LayoutzTo activate a vehicle:1. Locate and highlight the desired Vehicle History in the main body of the screen.2. Tap Activate on the Vehicle History toolbar.The Activate button in removed from the toolbar once a vehicle has been selected.3. Tap the Home button on the Toolbar.The Home screen displays with the activated vehicle shown on the toolbar.4. Select any module button on the Home screen to begin testing.ViewUse this selection to open edit, add notes, and print the work sheet for an existing Vehicle History.zTo modify an existing Vehicle History:1. Highlight the Vehicle History be opened in the main body of the screen.2. Tap View on the Vehicle History toolbar.The worksheet for the selected vehicle opens, and there are now Back and Save & Close buttons available on the toolbar.Figure 11-2 Sample vehicle history worksheetNOTE:iThe virtual keyboard automatically opens the first time you touch within one of the data fields.3. Use the virtual keyboard to enter information in the data fields.4. Tap Save & Close on the toolbar to save the changes you made and return to the Vehicle History screen.Use the Back button on the toolbar to return to the Vehicle History screen without saving the changes you made.
104Vehicle History Operations Screen LayoutDeleteUse the Delete button to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete.Search and Show AllSelecting Search opens a dialog box that allows you to search Vehicle History items by category (Figure 11-3).Figure 11-3 Sample Search dialog boxzTo search:1. Tap Search on the Vehicle History toolbar to open the search window.2. A dropdown menu allows you to select the field to search:–Year–Make–Model–Color–Customer–License–State–Technician3. Use the virtual keyboard to enter search criteria into the text field.4. Select Search to start the search.The display returns to the Vehicle History screen with only the records fitting the search criteria showing.5. Tap Show All on the toolbar to restore the complete Vehicle History list.
105Vehicle History Operations Screen LayoutSettingsUse Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings button opens a dialog box.zTo change Settings:1. Tap Settings on the Vehicle History toolbar to open the dialog box.Figure 11-4 Sample Settings dialog box.2. Tap to highlight the categories that you do not want to display on the main screen, remember:–Items that are highlighted do not display–Items that are not highlighted display3. Select OK on the toolbar to implement the changes, select Cancel to disregard the changes.The dialog box closes and the screen updates.
106Chapter 12 Data Manager OperationsThe Data Manager module is used to store, sort, and review saved files. Most operations are controlled through the toolbar.12.1 Screen LayoutSelect Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data. The folders panel below the toolbar displays the contents of the Windows “My Documents” folder, which is the Data Manager main screen. The information panel on the lower-left portion of the screen shows a summary of the saved file when available, and the preview panel on the lower right displays an image if the selected file is a graphic.1— Data Manager Toolbar2— Folders Panel3— Preview Panel4— Information PanelFigure 12-1 Sample Data Manager main screenThe main screen includes folders for saved files from the various modules:•Camera Folder—contains photographs taken with the built-in camera.•CTM Data Folder—contains files saved while working in the Component Test module.•Sample Files—contains an assortment of example saved data files.•Scanner Data Folder—contains files saved while working in the Scan Module.•Scope Multimeter Data Folder—contains files saved while working with the Scope Multimeter.•Screenshots—contains images saved by pressing the “S” button.
107Data Manager Operations Navigation12.2 NavigationUse the toolbar buttons as shown in the table below to navigate through the Data Manager:12.3 OperationsData Manager operations based on toolbar selections are explained in the following sections.12.3.1 My DataThe My Data button is a shortcut that quickly returns you to the main Data Manager screen. Tap the button at any time to instantly return. Note the location of the page being viewed is shown near the top of the screen just above the toolbar.Table 12-1 Data Manager toolbar buttonsName Button DescriptionMy Data Returns to the Data Manager main screen.Up Moves the items displayed in the folders panel up one level in the file structure.Open Opens the highlighted folder or file.New Creates a new folder.Delete Moves the highlighted file or folder to the recycling bin.Rename Opens a dialog box and the virtual keyboard for renaming the selected file or folder.Save Saves the selected file.Properties Opens a dialog box and the virtual keyboard for renaming the selected file or folder.More Opens a menu of additional options.
108Data Manager Operations Operations12.3.2 UpThis button moves the items shown in the folders panel of the screen up in the file structure one level at a time. For example; one tap of the Up button when viewing the contents of the Scanner Data Folder returns you to the main screen. A second tap would display the contents of the “My Documents” folder.12.3.3 OpenThe Open button is only active (displays in color) when an item in the folders panel is highlighted.zTo open a folder:1. Highlight the file to open in the folders panel.2. Tap the Open button to load the highlighted file.Figure 12-2 Sample open folder showing informationThe screen advances and the contents of the open folder are shown in the folders panel. Highlight an item in the folders panel and the information or preview displays, if available, in the lower portion of the screen (Figure 12-2).3. To exit the current folder:–Tap My Data on the toolbar to return to the main Data Manager screen.–Tap More > Up on the toolbar to return to the previous page.12.3.4 NewThe New button allows you to create a new folder. This option is only available when the button displays in color.
109Data Manager Operations OperationszTo create a new folder:1. Tap the New button on the toolbar.The New Folder Name dialog box opens (Figure 12-3).2. Touch the entry field on the dialog box to open the virtual keyboard.3. Type a name for the new folder using the virtual keyboard.4. Tap the OK button to create the new folder and return to the previous page. The Cancel button returns you to the previous page without creating a new folder.Figure 12-3 Sample New Folder name dialog box12.3.5 DeleteThe Delete button moves folders or items within folders to the Recycling bin. A confirmation displays when a file is selected for deletion. Select Yes to delete the file or No to cancel.zTo delete an item:1. Touch to highlight the item or folder to be deleted.2. Tap the Delete button on the toolbar.A confirmation message displays (Figure 12-4).
110Data Manager Operations OperationsFigure 12-4 Sample delete confirmation message3. Tap Yes to delete the selected item and return to the previous page. The No button returns you to the previous page without deleting the selected item.12.3.6 RenameThe Rename button allows you to change the name of a folder or items within a folder. zTo rename an item:1. Highlight the item or folder to be renamed.2. Tap the Rename button on the toolbar.The New Name dialog box opens (Figure 12-3).Figure 12-5 Sample new name dialog box
111Data Manager Operations Operations3. Touch the entry field on the dialog box to open the virtual keyboard.4. Type the new name into the entry field using the virtual keyboard.5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name.12.3.7 SaveThe Save button is not implemented at this time.12.3.8 PropertiesThe Properties button function allows you to change the name and assign identifying attributes to saved Scope Multimeter files. Operation is similar to renaming a file as discussed above, except there are additional fields for entering descriptive information.zTo assign properties to an item:1. Highlight the item or folder.2. Tap the Properties button on the toolbar.The Properties dialog box and the virtual keyboard open (Figure 12-3).Figure 12-6 Sample Properties dialog box without the virtual keyboard3. Type a new name into the field using the virtual keyboard if you want to rename the file.4. Use either the virtual keyboard or the dropdown menus to fill in the Year, Make, Component, and Condition fields.5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name.
112Data Manager Operations Saved File Structure12.3.9 MoreSelecting the More button opens a dropdown menu with two options:•Shortcut—creates a shortcut to the highlighted item on the Data Manager main screen. A confirmation message displays when this option is selected.•Email—opens a new e-mail message with the selected file attached. The display device must have an active e-mail account to use this feature.12.4 Saved File StructureThe Diagnostic Suite automatically creates folders to manage saved files. Whenever 60 files are saved into any of the Data Manager menu option folders, a new folder is created. Folders may contain files for a day, week, month, or a year. An Older folder, when available, goes to the next higher level in the files structure menu (Figure 12-7).Figure 12-7 Sample saved file folder structure
113Chapter 13 Help OperationsSelecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased.All listings in the Contents and Index are active links. Tap an entry with the stylus to go directly to that point of the document. Additional links within the text, shown in blue-colored type, also take you to the referenced section of the manual.13.1 Using the Help ToolbarA simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help:Table 13-1 Help toolbar buttonsName Button DescriptionBack Closes the help file and returns you to the previously viewed screen.Zoom + Incrementally increases the screen magnification.Zoom – Incrementally decreases the screen magnification.Reset Restores the default screen magnification.Previous Page Moves back one page in the document.Page Counter Shows the current page over the total number if pages in the document.Next Page Moves forward one page in the document.More Opens a menu of the additional options shown below.Hide TOC Closes the contents and search column so the document fills the screen.Show TOC Opens the contents and search column if they have been hidden.Exit Closes the help file, and any other open modules, and returns you to the Home screen.
114Chapter 14 System Settings OperationsSelecting System Settings from the Home screen opens a menu with two options:•Paired Devices•Shop InformationPaired Devices allows you to check the status of and to pair wireless devices, such as the Scan Module, to the Display Device. Shop Information allows you to create and edit a personalized header that is included on printed documents.14.1 Paired DevicesThe Scan Module communicates with the Display Device with a wireless connection so that data is readily available while working anywhere on the vehicle. In order to do this, the modules need to be paired, or synchronized, the first time they are used together. Detailed information about paired modules can be found by selecting System Settings from the Home screen.zTo check paired module details:1. Tap the System Settings button on the Home screen.2. Tap the Paired Devices option on the menu.The paired devices screen opens (Figure 14-1).Figure 14-1 Sample Paired Devices screenThe Paired Devices screen lists all of the modules paired to the Display Device, and also indicates whether or not there is an active communications link between the units.
115System Settings Operations Paired DevicesThe Hardware Status indicators in the lower-right corner of the Home screen provides a quick reference of which modules have been paired to the Display Device (Table 14-1):14.1.1 Pairing the Scan ModuleThe Scan Module needs to be either connected to a vehicle or connected to a powered USB port so that it is powered up during the pairing procedure. Make sure the Display Device has a charged battery or is connected to an AC power supply.zTo pair the Scan Module with the Display Device:1. Power on the Display Device.2. Connect the 25-pin end of the data cable to the Scan Module data cable port.3. Connect the 16-pin end of the data cable to a live vehicle data link connector (DLC).The green vehicle power LED should be illuminated.4. Tap the System Settings button on the Home screen of the Display Device.5. Select Paired Devices from the menu.6. From the Paired Devices screen select Add from the toolbar.7. When prompted select OK from the toolbar.The Display Device searches for compatible wireless devices, then displays the results. The Scan Module is listed as “VERDICT S3-” plus a partial serial number (Figure 14-2).Figure 14-2 Sample Scan Module selectionTable 14-1 Hardware Status indicatorsModule Not Paired PairedScannerScope Multimeter
116System Settings Operations Shop Information8. Tap to select the Scan Module from the search results list.A search in progress message displays during the pairing procedure (Figure 14-3), the Paired Devices screen (Figure 14-1) displays once the procedure completes.Figure 14-3 Sample pairing in progress message9. Tap the Home button on the Toolbar to return to the Home screen.10. Disconnect the data cable from the vehicle.The Scan Module and Display devices are now paired for wireless communication and should automatically recognize each other when both are powered up.14.2 Shop InformationThis option allows you to add personalized shop information that can be included on printed data files. Selecting opens a form that can be filled in using the virtual keyboard. Select OK when the form is complete and the information is saved.zTo add Shop Information:1. From the Home screen select System Settings.2. From the System Settings menu select Shop Information.The Shop Information dialog box opens (Figure 14-4).
117System Settings Operations Shop InformationFigure 14-4 Sample Shop Information dialog box3. Tap within any of the information fields and the virtual keyboard opens.4. Use the virtual keyboard to fill in the Shop Information form.As an alternative, you can connect a USB keyboard to a USB port on the Display Device and use it to enter information into the form.NOTE:iThe screen does not scroll. Use the Top and Bottom buttons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form (Figure 14-5).Figure 14-5 Virtual keyboard Top and Bottom buttons5. Close the virtual keyboard and review the information once all the fields have been filled in.6. Select OK from the toolbar to save the Shop Information, or Cancel to close the Shop Information dialog box without saving.The Shop Information screen closes and the screen returns to the System Settings menu.
118Chapter 15 MaintenanceThis section covers how to care for your Diagnostic Platform components.15.1 Display DevicePerform the following services on your Display Device on a routine basis to keep it in top condition.15.1.1 Cleaning the Touch ScreenThe touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner.IMPORTANT:Do not use any abrasive cleansers or automotive chemicals on the touch screen.15.1.2 Calibrating the Touch ScreenThe touch screen can be calibrated for accuracy using the PenMount (PM) utility of the unit.zTo calibrate the touch screen:1. From the Windows toolbar select Start > PenMount Control Panel.Figure 15-1 Launching the calibration program2. In the PM Control Panel; highlight PenMount 6000 RS232 and select Configure.3. Select one of two calibration options:
119Maintenance Display DeviceFigure 15-2 Selecting a calibration option–Standard—uses 5 points on the screen to quickly bring the unit into calibration. Use the stylus to calibrate the screen.–Advanced—uses 9, 16, or 25 points on the screen to accurately bring the unit into calibration. Use the dropdown menu to select the number of points, a stylus is required to calibrate the screen.4. Touch and hold the center of each red box that displays in sequence.Figure 15-3 Sample calibration target5. Select OK to close the dialog boxes once the calibration is complete.Extended Desktop Touch Screen CalibrationSpecial consideration must be given to calibrating the touch screen when the Extended Desktop feature of theD7 Display Device is used with an external monitor and the optional docking cradle. If the standard calibration method does not restore touch screen accuracy to a unit with extended desktop, use one of the procedures that follow.
120Maintenance Display DevicezTo calibrate the touch screen without the unit installed in docking cradle:1. From the Windows toolbar select Start > Control Panel > Display.The Display Properties dialog box opens.2. From the dialog box select Settings > Advanced.The Default Monitor and Intel Driver dialog box opens.3. From the dialog box select the Display Config tab.4. From the Display Config tab, select LVDS (clone) CRT from the Display Configuration dropdown menu (Figure 15-4).Figure 15-4 Sample Display Config tab5. Select Apply.6. Close the dialog boxes and the Control Panel window.7. Calibrate the touch screen using the standard procedure.NOTE:iThis method disables the extended desktop. The same calibration issue arises if the extended desktop is used again.zTo calibrate the touch screen with the unit installed in docking cradle:1. With the Display Device installed in the docking cradle, connect a USB keyboard and an external monitor.IMPORTANT:The Intel Graphics Display Config should be set to “LVDS (extended) CRT”, refer to the procedure above to verify or reset the configuration.2. From the Windows toolbar select Start > PenMount Control Panel to open the dialog box.3. From the dialog box, select the Multiple Monitors tab.
121Maintenance Display Device4. With the Multiple Monitor Support box checked, select the Map Touch Screens button (Figure 15-5).Figure 15-5 Sample Multiple Monitors tab5. Follow the screen prompts and touch the screen of the D7 Display Device as requested.6. Type “S” on the USB keyboard to skip for extended display as requested.7. Select OK from the Multiple Monitors tab to close the PenMount Control Panel dialog box.8. Calibrate the touch screen using the standard procedure.15.1.3 Cleaning and Inspecting the Display DeviceWhen using the Display Device, make sure to do the following:•Check the housing, wiring, and connectors for dirt and damage before and after each use.•At the end of each work day, wipe the Display Device housing, wiring, and connectors clean with a damp cloth.IMPORTANT:Do not use any abrasive cleansers or automotive chemicals on the Display Device.15.1.4 Battery ServiceFollow all safety guidelines when handling the battery pack.:$51 ,1*Risk of electric shock.• Prior to recycling the battery pack, protect exposed terminals with heavy insulating tape to prevent shorting.• Disconnect all test leads and turn diagnostic tools off before removing the battery pack.• Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals.• Do not expose the unit or battery pack to rain, snow, or wet conditions.• Do not short circuit the battery terminals.Electric shock can cause injury.
122Maintenance Display Device:$51 ,1*Risk of explosion.• The Lithium battery is factory replaceable only, incorrect replacement or tampering with the battery pack may cause an explosion.Explosion can cause death or serious injury.Battery Safety GuidelinesIMPORTANT:The battery pack contains no user serviceable components. Tampering with the battery pack terminals or housing will void the product warranty.Keep the following in mind when using and handling the battery pack:•Do not short circuit battery pack terminals.•Do not immerse the Display Device or battery pack in water, or allow water to enter the unit or battery pack.•Do not crush, disassemble, or tamper with the battery pack.•Do not heat the battery pack to over 100°C (212°F), or dispose of it in a fire.•Do not expose the battery pack to excessive physical shock or vibration.•Keep the battery pack out of reach of children.•Do not use a battery pack that appears to have suffered abuse or damage.•Charge the battery pack in the appropriate charger only.•Do not use a battery charger that has been modified or damaged.•Use the battery pack for the specified product only.•Store the battery pack in a cool, dry, well ventilated area.NOTE:iThe battery pack should be used within a short period of time (about 30 days) after charging to prevent loss of capacity due to self-discharging.If long-term storage of the battery pack is necessary, it should be stored in a in cool, dry, well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics.To prolong the life of your battery, power off the unit or place it into hibernation mode when not in use. The display Device has a built in charger that recharges the battery on demand whenever it is connected to a power source.Replacing the Battery PackIf the battery pack no longer hold a charge, contact your sales representative to order a new one.IMPORTANT:Replace the battery pack with original Snap-on replacement parts only.
123Maintenance Display DevicezTo replace the battery pack:1. Loosen the two captive screws the secure the battery pack to the back of the unit.2. Insert a fingernail into the recess at the mid point of the top of the battery pack, then gently raise the battery pack up to release the electrical connector.1— Captive Screws2— Lifting RecessFigure 15-6 Display Device battery pack replacement3. Lift the battery pack clear of the unit.4. Fit the three tabs on the bottom of the new battery pack into the slots, then rotate the assembly into position.5. Make sure the battery pack is fully seated.6. Tighten the two captive screws.Disposing of the Battery PackAlways dispose of a lithium-ion battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recyling facility in accordance with local, national, and international regulations. For additional information contact:•North America—Rechargeable Battery Recycling Corporation (RBRC) at http://www.rbrc.org or http://www.call2recycle.org, or call 1(800) 822-8837 (USA)•United Kingdom—Electrical Waste Recycling Company at http://www.electricalwaste.comProducts bearing the WEEE logo (Figure 15-7) are subject to European Union regulations.
124Maintenance Display DeviceFigure 15-7 sample WEEE logoNOTE:iAlways dispose of materials according to local regulations.Contact your sales representative for details.Battery Pack CalibrationThe internal battery pack contains a micro controller that monitors the battery pack characteristics and maintains an internal “fuel gauge”. The internal fuel gauge may lose some accuracy after many cycles of partial discharge and charge. Should this happen, the fuel gauge can be calibrated with the following procedure:zTo calibrate the battery pack fuel gauge:1. Fully charge the battery pack.2. Fully discharge the battery pack at a steady rate.IMPORTANT:The battery must be completely discharged! Operate the diagnostic tool until it shuts down by itself due to a lack of power. Continue operating the tool when the “low battery” warning displays, do not begin charging until after the tool has automatically shut down.3. Fully charge the battery pack.NOTE:iIt is not recommended to perform the calibration procedure more than once within 30 days.15.1.5 Operating System RestoreSnap-on System Restore is a hard disk drive recovery program that allows you recover the hard disk drive files in the event of a failure. Running the program replaces all of the C drive data with the original factory data. Be aware, all new or modified files on the C drive will be lost.The directional arrow buttons on the Display Device are used to navigate when performing a system restore. Use the Enter button to make selections.zTo restore the operating system1. Power on the Display Device.2. Wait for the “Press Up Arrow to run Snap-on System Restore” message to display, then Press the Up Arrow button.A progress indicator displays while the program loads.3. Select OK from the confirmation message.
125Maintenance Scan ModuleA progress indicator displays while the files are being restored.4. Select OK from the confirmation message.The Display Device shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts.The Display Device shuts down and reboots a second time. When the Home screen displays, the procedure is complete and the Display Device is ready for use.15.2 Scan ModuleThis section covers how to care for your Scan Module.15.2.1 Cleaning and Inspecting the Scan ModuleWhen using the Scan Module, make sure to do the following:•Check the housing, wiring, and connectors for dirt and damage before and after each use.•At the end of each work day, wipe the housing, wiring, and connectors clean with a slightly damp cloth.IMPORTANT:Do not use any abrasive cleansers or automotive chemicals on the Scan Module.15.2.2 Replacing the Protective HandgripThe soft protective handgrip that covers the outer edges of the Scan Module is easily replaced should it become worn or damaged. Contact your sales representative for replacement parts.zTo replace the protective handgrip:1. Disconnect the data cable, and any other cables, if attached to the Scan Module.2. From the bottom of the Scan Module, gently lift up and out on one side of the handgrip to free it from Scanner housing.3. Repeat step 2 to loosen the other side of the handgrip.4. Lift the handgrip off of the Scan Module housing.NOTE:iThe handgrip tapers toward the front of the Scan Module housing. Make sure the replacement handgrip is correctly oriented before attempting to install it.5. Fit the new handgrip over the top, data cable end, of the Scan Module housing.6. With your fingers, work the new handgrip onto the Scan Module housing from top to bottom. Make sure the tabs on the handgrip fit into the grooves on the housing.
126© 2012 Snap-on Incorporated. All rights reserved. 8-13963A03 Rev. DSoftware License Agreement, North AmericaSNAP-ON INCORPORATED LICENSE AGREEMENTYOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING THIS SOFTWAREPACKAGE. WHOEVER INSTALLS THIS SOFTWARE PACKAGE MUST EITHER BE THE PERSON WHO ACQUIRED THESOFTWARE OR A PERSON AUTHORIZED BY THE PERSON OR ENTITY WHO ACQUIRED THE SOFTWARE TO ACCEPTTHE FOLLOWING TERMS ON SUCH PERSON'S OR ENTITY'S BEHALF. “YOU” AND “YOUR” SHALL REFER TO THEPERSON OR ENTITY WHO ACQUIRED THIS PRODUCT. INSTALLING THIS SOFTWARE PACKAGE INDICATES YOURACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD PROMPTLYRETURN THE SOFTWARE PACKAGE, UNINSTALLED, TO THE PLACE OF PURCHASE.LICENSE Upon your acceptance of this License Agreement (the “Agreement”), Snap-on Incorporated (“Snap-on”) grants, subjectto the terms and conditions of this Agreement, to the person or business entity who originally acquired the Software Products(“Software”) a non-exclusive, non-transferable (except as permitted below), personal license to use the Software (“License”). TheSoftware in this package is a proprietary product of Snap-on and is protected by copyright law, as well as other intellectualproperty laws. Snap-on retains title and ownership of the Software, and it is being licensed to you and not sold. All rights, notexpressly granted to you, are reserved by Snap-on.CONSENT Each time you use this Software, you consent to the collection, use, disclosure, and processing of PersonalInformation in accordance with the Privacy Policy attached as Exhibit A. In particular, if you are located in a jurisdiction outsidethe United States, you consent to the transfer of this information to our servers and computer systems in the United States, acountry that may not provide an “adequate” level of data protection within the meaning of the laws in your country. You maywithdraw your consent at any time, subject to any applicable legal or contractual restrictions and prior written notice to Snap-on.If you wish to withdraw your consent, please contact Snap-on using our information below.You may contact us at:Snap-on Incorporated2801 80th StreetP.O. Box 1410Kenosha, WI 53141-1410PERMITTED USES YOU MAY: (i) install the Software on a single automotive diagnostic computer, the diagnostics tool for whichit was intended, provided you keep the original solely for backup or archival purposes; (ii) transfer the Software and License toanother party if the other party agrees to accept the terms and conditions of this Agreement, you retain no copies of the Software,and you transfer all of the Software to such other party.PROHIBITED USES YOU MAY NOT: (i) copy the Software into any machine readable or printed form for backup or archivalpurposes; (ii) modify, merge, translate, decompile, reverse engineer, disassemble, decode, or otherwise alter or attempt to derivethe source code of the Software; (iii) use the Software on more than one computer at the same time; (iv) separate the Software'scomponent parts for use on more than one computer; the diagnostics tool for which it was intended (v) transfer, assign, rent,lease, sell, or otherwise dispose of the Software on temporary or permanent basis except as expressly provided herein; (vi) usethe Software in any outsourcing, timesharing or service bureau arrangement; and/or (vii) provide, disclose, divulge or makeavailable to, or permit use of the Software by any third party without Snap-on's prior written consent. You will not remove anyproprietary notices from the Software and will include such notices on any authorized copies of the Software.TERM The License is effective until terminated. You may terminate it at any time by destroying the Software. The License will alsoterminate automatically without notice from Snap-on if you fail to comply with any provision of this Agreement. You agree uponsuch termination to destroy the Software and upon Snap-on's request to certify in writing that you have so destroyed the Software.LIMITED WARRANTY Snap-on warrants, for a period of sixty (60) days from the date of delivery to you as evidenced by a copyof your sales receipt, that the Software will perform substantially in accordance with the accompanying technical specifications inthe documentation, under normal use. THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER EXPRESS
127Software License Agreement, North America SNAP-ON INCORPORATED LICENSE AGREEMENTWARRANTIES (IF ANY), ALL OF WHICH ARE DISCLAIMED BELOW. THIS LIMITED WARRANTY IS THE ONLY EXPRESSWARRANTY THAT IS PROVIDED TO YOU AND IS NOT TRANSFERABLE OR ASSIGNABLE. WARRANTY DISCLAIMER EXCEPT AS SET FORTH IN THE ABOVE LIMITED WARRANTY AND TO THE MAXIMUMEXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUTWARRANTY, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OFLACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT AND ALL SUCH WARRANTIES ARE HEREBY EXPRESSLYDISCLAIMED.SNAP-ON AND ITS AFFILIATED COMPANIES DO NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONSREGARDING THE USE, OR THE RESULTS OF THE USE, OF THE SOFTWARE OR WRITTEN MATERIALS IN TERMS OFCORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR IN TERMS OF YOUR REQUIREMENTS. ALSO, THEREIS NO WARRANTY OF TITLE OR NONINFRINGEMENT IN THE SOFTWARE. NO ORAL OR WRITTEN INFORMATION ORADVICE GIVEN BY SNAP-ON OR ITS AFFILIATED COMPANIES, OR THEIR RESPECTIVE AGENTS, DISTRIBUTORS,DEALERS AND EMPLOYEES, SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THISWARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. SNAP-ON DOES NOT WARRANT THEOPERATION OF THE SOFTWARE TO BE UNINTERRUPTED OR ERROR-FREE, NOR DOES SNAP-ON MAKE ANYWARRANTY OR REPRESENTATION REGARDING THE USE OR OUTPUT OF THE SOFTWARE IN TERMS OFCORRECTNESS, ACCURACY, COMPLETENESS, TIMELINESS, SEQUENCE, RELIABILITY OR OTHERWISE OR THAT THESOFTWARE WILL MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIEDWARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH EXCLUSION IS NOTALLOWED BY APPLICABLE LAW. THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO MAYHAVE OTHER RIGHTS THAT VARY BY JURISDICTION.YOUR EXCLUSIVE REMEDY If, during the sixty (60) day warranty period, the Software fails to comply with the limited warrantyset forth above, provided you notify Snap-on within such sixty (60) day warranty period, Snap-on shall, at Snap-on's sole option,either: (i) the return the price paid (if any) for the Software; or (ii) repair or replace at no charge, the Software not meeting theLimited Warranty, and which is returned to Snap-on at your expense with a copy of the sales receipt. THE FOREGOING IS SNAP-ON'S ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO BREACH OF THE LIMITEDWARRANTY. If failure of the Software has resulted from accident, abuse, misuse or misapplication, Snap-on shall have noresponsibility whatsoever. Any replacement Software will be warranted for the remainder of the original warranty period of sixty(60) days. EXCLUSION OF CONSEQUENTIAL, INCIDENTAL AND CERTAIN OTHER DAMAGES TO THE MAXIMUM EXTENTPERMITTED BY APPLICABLE LAW, NEITHER SNAP-ON NOR ANY ONE ELSE WHO HAS BEEN INVOLVED IN THECREATION, PRODUCTION, OR DELIVERY OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO SNAP-ON'SAFFILIATED COMPANIES, DISTRIBUTORS OR DEALERS SHALL BE LIABLE TO YOU FOR ANY INDIRECT,CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING BUT NOTLIMITED TO DAMAGES FOR LOSS OF BUSINESS OR PERSONAL PROFITS, BUSINESS INTERRUPTION, LOSS OFBUSINESS OR PERSONAL OR CONFIDENTIAL INFORMATION, OR ANY OTHER PECUNIARY LOSS, DAMAGES FORLOSS OF PRIVACY, OR FOR FAILURE TO MEET ANY DUTY, INCLUDING ANY DUTY OF GOOD FAITH OR TO EXERCISECOMMERICALLY REASONABLE CARE OR FOR NEGLIGENCE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USEOR INABILITY TO USE SUCH SOFTWARE, EVEN IF SNAP-ON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGES. IN NO EVENT WILL SNAP-ON'S OR ITS AFFILIATED COMPANIES' TOTAL LIABILITY FOR ANY AND ALLDAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICTLIABILITY OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO CERTAIN OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.TAXES AND CHARGES You will be responsible for all applicable federal, state or local taxes, tariffs or duties, now or hereafterimposed except for those taxes related to the income of Snap-on.EXPORT ADMINISTRATION COMPLIANCE This Agreement is made subject to any restrictions concerning the export of theSoftware from the United States of America or the country in which you are located. You will comply fully with all relevant exportlaws and regulations of the United States and any local country, and you will not export, directly or indirectly, the Software nor anyother technical data received from Snap-on, nor any part thereof, in violation of such laws.
128Software License Agreement, North America SNAP-ON INCORPORATED LICENSE AGREEMENTRESTRICTED RIGHTS The Software is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by or on behalf ofany unit or agency of the United States Government (the “Government”) is subject to restrictions as set forth in subparagraph(c)(1) of the Rights in Technical Data and Computer Licensed Software clause at DFARS 252.227-7013 or subparagraphs (c)(1)and (2) of the Commercial Computer Licensed Software---Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer isSnap-on Incorporated or one of its affiliates, 2801 80th Street, Kenosha, WI 53143.GOVERNING LAW; EXCLUSIVE JURISDICTION This Agreement will be governed by the laws of the State of Wisconsin(excluding its choice of laws principles). YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE FEDERALCOURTS SITTING IN MILWAUKEE COUNTY, WISCONSIN, UNLESS NO FEDERAL JURISDICTION EXISTS, IN WHICHCASE YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN ANY STATE COURT LOCATED IN MILWAUKEECOUNTY, WISCONSIN. YOU WAIVE ALL DEFENSES OF LACK OF PERSONAL JURISDICTION AND FORUM NONCONVENIENS. THE PARTIES HEREBY EXPRESSLY AGREE THAT THIS AGREEMENT SHALL NOT BE GOVERNED BYTHE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS.GENERAL You agree that this Agreement is the complete and exclusive statement of the Agreement between you and Snap-onwhich supersedes any proposal or prior agreement, oral or written, and any other communications between you and Snap-onrelating to the subject of this Agreement. If for any reason a court of competent jurisdiction finds any provision of this Agreementto be unenforceable, that provision will be enforced to the maximum extent permissible so as to effect the intent of the parties,and the remainder of this Agreement will continue in full force and effect. Any failure by either party to require strict performanceby the other of any provision of this Agreement will not constitute a waiver of such provision or thereafter affect the party's fullrights to require strict performance. This Agreement may only be amended by specific written amendment signed by authorizedrepresentatives of both parties.YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITSTERMS AND CONDITIONS.
129Software License Agreement, North America EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICYEXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICYThe privacy of your personally identifiable information is important to us. As part of our commitment to the privacy of yourpersonally identifiable information (“Personal Information”) that we collect through the Software Product (“Software”) or othermeans such as registration cards, telecommunications or other means, we provide this notice explaining our informationpractices and the choices you can make about the way your Personal Information is collected and used with the Software. Tomake this notice easy to find, we make it available with the Software. This revised Privacy Policy is effective as of January 1,2006.The privacy practices set forth in this Privacy Policy are for this Software only. Other Snap-on Incorporated (“Snap-on”) affiliateSoftware may have different practices. If you use other Snap-on Software, please review the privacy policies, if any, provided withthat Software. Also, if you are an employee of Snap-on or its affiliates, please note that other internal company policies apply toyou related to employee use of company computer systems and networks.CONSENT Please read this policy carefully. Your use of this Software constitutes your consent to the collection, use, disclosureand processing of Personal Information in the United States as described below.FOREIGN VISITORS The Software maybe used by persons located in jurisdictions worldwide. Please review the Foreign UsersNotices section near the end of this Privacy Policy, where we may provide additional notices regarding the collection, use,disclosure, and processing of your Personal Information in accordance with the laws in your country.ACTIVE COLLECTION OF PERSONAL INFORMATION When you use the Software you provide Personal Information toregister, order products or services, contact Snap-on, and conduct other transactions via the Software. The types of PersonalInformation actively collected in the Software may include any or all of the following, depending on your activities using theSoftware:Date of sale, franchisee name, franchisee address, e-mail, invoice number, product number, quantity, device serial number,customer name, customer address, customer phone number, Snap-on customer number (if applicable), Software trainingrequested and received, and other Personal Information that you actively provide to us via the Software or other means.Additional information may be collected, such as vehicle specific information including vehicle year, make, model, engine andother vehicle data via the software.Snap-on agrees not to disclose or use any Customer's specific company or end customer data shared with Snap-on except to theextent necessary to carry out its obligations under this Agreement, which may include sharing such Customer's specific companyor end customer data with Third Party Providers. Snap-on reserves the right to aggregate and market general data collected froma Customer for the purposes of benchmarking, research and data analysis.PURPOSE FOR WHICH WE USE AND DISCLOSE PERSONAL INFORMATION We use and disclose Personal Informationobtained when you purchase the product/software and agree to provide this information to the Snap-on Franchise.We also use Personal Information to communicate with you, for example, to answer the e-mail and correspondence we receive,to confirm your order, to send more information about becoming a dealer, to send renewal notices, and to notify you of importantchanges in the functionality of the Software or other notices related to the handling of your Personal Information.We may use Personal Information to make recommendations for additional products or special offers, and to provide you withupdates on new products that we believe may be of interest to you, in situations where you expressly request suchcommunications.From time to time, we may share certain Personal Information with select third parties including other Snap-on affiliates andindependent Snap-on dealers in your area to enable them to offer products or services that may be of interest to you. If you donot want us to share such Personal Information in the future, please contact us by using our information below and we will takereasonable measures to avoid sharing such information in the future. Please note that such third parties are usually independentfrom Snap-on, and if you wish to stop all communications from such parties, you will need to address such issues with the thirdparties directly.We may disclose Personal Information in response to legal process or when we believe in good faith that the law requires it, forexample, in response to a court order, subpoena or a law enforcement agency's request. We also reserve the right to disclosePersonal Information to protect the security of the Software, to protect ourselves and our affiliated companies against liability, and/or in connection with any sale, assignment, or other transfer of all or a part of our business.
130Software License Agreement, North America EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICYWe may share Personal Information with our consultants or service providers to help us serve you better. We also contract othercompanies and individuals (collectively “Suppliers”) to perform functions on our behalf, including without limitation, fulfilling andprocessing orders, handling shipping and returns, sending communications to you, and providing customer services. We requirethe Suppliers to agree to abide by Snap-on's privacy policy and only use your Personal Information, only until payment for yourorder is processed, and only to the extent necessary to perform their functions, and may not use it for any other purpose.We will not use or share the Personal Information provided to us in the Software in ways unrelated to the ones described abovewithout first providing you an opportunity to opt out or otherwise prohibit such unrelated uses.CUSTOMIZATION AND AGGREGATE DATA We use non-identifying and aggregate information to better design our Softwareand gather information for product management and development at Snap-on. For example, we may tell our sales and marketingstaff that X number of individuals using the Software, or that Y number of software licenses were ordered during a particular timeperiod, but we would not disclose anything that could be used to identify those individuals. This aggregate information may alsobe shared with Snap-on's affiliates and independent dealers.CHILDREN'S PRIVACY Snap-on has no intention of collecting personal information from children in this Software.HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION If you are a registered user of the Software, you can accessand correct certain Personal Data that we collect through the Software and maintain by using the contact information below. Youmay also contact us using the information below to ask us to remove your Personal Information from our records, electronic orotherwise. However, we will need to maintain certain Personal Information about your product purchases in our records forpurposes such as warranty and product information. We will usually be glad to update your information, but we reserve the rightto use Personal Information obtained previously to verify your identity, administer our warranty program, or to take other actionsthat we believe are appropriate.COLLECTION OF PERSONAL INFORMATION BY THIRD PARTIES Sometimes we may offer promotions or specials that aresponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain PersonalInformation that you submit to participate in the promotion or special. Snap-on has no control over the third-party sponsors' useof this information. We will notify you at the time of requesting Personal Information if third-party sponsors will obtain suchinformation, and obtain your express consent for such disclosures.CHANGES TO THE POLICY Our privacy practices are subject to change. We reserve the right to change this policy from time totime in our sole discretion. Please review this policy before you submit additional Personal Information via the Software. Allrevisions to this Privacy Policy will be communicated to you through updates to the License Agreement. Your continued use ofthe Software constitutes acceptance of such changes in the Privacy Policy, except where further steps are required by applicablelaw.FOREIGN USERS NOTICES Please contact us at the address below to obtain Privacy Policy information for your country.HOW TO CONTACT US Please feel free to contact us with any comments, questions, or suggestions you may have regardingthe information practices described in this Privacy Policy. Please also contact us to report any known or suspected privacy orsecurity breaches.You may contact us at:Snap-on Incorporated2801 80th StreetP.O. Box 1410Kenosha, WI 53141-1410
131IndexAAC/DC power supply 6actuator tests 31Alarms 43alligator clips 73Bbattery pack 6calibrating 124disposal 123handling 122replacing 122specifications 5battery recycling 123battery service 121Ccables 72–74channel 1 72channel 2 72channel 3 73channel 4 73inductive RPM pickup 74secondary coil adapter 74secondary ignition clip-on wire adapter 74camera 20capabilities, hardware 71Clear Codes 31clear codes 54clearing codes 37Codes Menu 31codes. See diagnostic trouble codes (DTCs)communication protocol 58Component Information 64component information 64–65Component Test 60–68custom configure 61favorites 62operations 64–68performing tests 68vehicle identification 60–63component tests 39, 65–66connecting to a vehicle 26, 31, 68Connector Information 59DData Display 31, 32Data display 31Data Manager 106–112operations 108–112properties 111screen layout 106toolbar 107data parametersdisplaying 31, 36delete 104demonstration programs 21diagnostic connector 59location 59diagnostic trouble codes (DTCs) 31digital meter 73dimensions, unit 5, 8, 10Disconnecting from the vehicle 22Display Devicebattery replacement 121cleaning 121connecting wireless devices 114–115controls 18–19functional description 3–4introduction 3specifications 5display, specifications 5docking cradle 6DTC status 38EEmergency shutdown 17FFast-Track Troubleshooter 31, 41, 57Freeze Frame/Failure Records 38functional tests 31, 39GGeneric Functions 31, 40Hhardware overview 71Help 113Iidentifying a test vehicle 31inductive RPM pickup adapter 74information tests 39
132Index MMMain Body 76Making Selections 79Scanner 30manual conventionsdescription 1notes 2Memory Resets 31menu button 13Messagesconfirmation 30error 30warning 30messagessafety iii–ivmeter capabilities 71Modules 11OOBD Diagnose 55–59OBD Health Check 52–54operating temperature 6, 8, 10OperationsComponent Tests 65operationsconnecting to a vehicle 26, 31identifying a test vehicle 31selecting a system to test 31selecting tests 31oxygen sensor tests 41Pparameters. See data parametersPIDs. See data parametersPower off 17Power on 11power sources 6, 8, 10AC/DC power supply 6probetest 73Properties 44Rreadiness monitors 54recording data 78Repair Information 100reset tests 39SSafety iii–ivScale 47Scan Moduleintroduction 7specifications 8, 10Troubleshooter 57wireless communication 7Scanneractuator tests 31alarms 43checking codes 53cleaning 125clear codes 31, 54codes menu 31, 36–39communication protocol 58component tests 39connecting 26custom data list 42–43data 32–36demonstration program 21disconnecting 22exiting 48functional tests 31, 39generic functions 31, 40, 52–58handgrip replacement 125memory resets 31OBDII testing 52–58operations 21–49pending codes 53properties 44readiness monitors 54scale 47screen 28screen layout 27screen messages 30sweep 48system selecting 31system tests 31toolbar 28, 42–44trigger 34Troubleshooter 31, 41vehicle ID 31wireless connection 115–116Scoperecord/playback controls 78Scope Layout 75Scope Multimeterplayback toolbar 78scope multimeter toolbar 75screen colors 44screen main body 28screen messages 30search 104secondary coil adapter 74selecting a system to test 31selecting tests 31ShopKey5 100
133Index TsoftwareTroubleshooter 41speed units 15stand, the 19storage temperature 6, 8, 10subsystem tests 39Sweep 48System Settings 114–116system tests 31, 39Ttemperatureoperating 6, 8, 10storage 6, 8, 10temperature units 15test leads 72–74test probes 73testsactuator 31component 39functional 31, 39selecting 31subsystem 39system 31, 39toggle tests 39Toolbar 13–116Vehicle History 102toolbarrecord/playback controls 78Scanner 42triggercondition 34Triggerssetting 34trouble codes. See diagnostic trouble codes (DTCs)Troubleshooter 31, 41, 57Troubleshooter software. See softwareUUnits Setup 88Vvariable control tests 39Vehicle History 101–105activate 102delete 104operations 102–105screen layout 101search 104settings 105toolbar 102view 103vehicle identification 101–102Viewing component information 64Wweight, unit 5, 8, 10wirelesspairing devices 114–116wireless communication 7
Federal Communication Commission Interference Statement 15.105 Class B digital device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the the receiving antenna. -Increase the separation between the equipment and receiver. -Connent the equipment into an outlet on a circuit different from that to which the receiver is connented. -Consult the dealer or an experienced radio / TV technician for help. FCC 15.21 FCC caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment for body –worn configuration in direct contact to the phantom.
4RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States, Industry Canada of Canada. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada. This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device directly contacted to the body. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID:STO-EEHD301 For this device, the highest reported SAR value for usage near the body is 0.159 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance. Carry this device away from your body to ensure RF exposure level compliant or lower to the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided.

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