Solaborate HELLO HELLO User Manual Users manual

Solaborate LLC HELLO Users manual

Users manual

IT’S NOTJUST A RANDOM
WHAT’S IN THE BOXWhen you open this awesome box, inside you will find: One HELLO Device One Remote ControlOne Adapter 220V and 110V+ 3 different plugs (Europe, US and UK) . One HDMI CableHDMI HDMI
CONNECTING HELLOConfigure your HELLO •••••••Download the app (www.solaborate.com/messenger)Set up your device a. Plug the HDMI Cable into your TV and HELLOb. Place HELLO above or under the TVc. Plug in the power adapterd. If you are not using WiFi, make sure to connect with the LAN/Ethernet Cablee. Wait for the HELLO to turn onGo to the HELLO section in the app on your phonea. Press “Add new HELLO”Name your HELLOChoose the Wi-Fi or Ethernet you want to connect your HELLO toGenerate the QR code on your phoneShow the generated QR code to HELLO* *It usually helps if you adjust your phone’s brightness level similar to the ambient brightnessDC INRES
DOWNLOAD THE APPS To download our app, visit:www.solaborate.com/messengerScan the right QR code, go to our store, and download the app:App Store Google Play or
HELLO is a product of Solaborate and is made to complement your Solaborateaccount. You can make audio and video calls, wirelessly share your screen, live broadcast, and more through your Solaborate account as well as your HELLO.1. Before starting a video call: • Make sure your HELLO is registered and you can see the same name on HELLO and in your app • The small connection circle is fully visible on HELLO and your app • Make sure your device of choice is connected to the same network as HELLO to use Airplay, Miracast and other screen-sharing features* 2. Deactivate the Movement Detection feature when family members or pets are around so HELLO doesn’t send out notifications needlesslyUse voice commands Connect with SolaborateTips on using HELLO FeaturesUse HELLO faster by answering calls through Voice Command. Some easy and basic voice commands that’ll save you time:• “HELLO Answer”• “Answer”If more voice commands are added, you will find them at help.solaborate.comunder the HELLO device section. *Not needed if you’re doing screen sharing from the web on HELLO
TIPS AND TROUBLESHOOTINGWI-FI & TROUBLESHOOTING PRODUCT INFO AND TERMS OF USE• If a dot starts blinking (in the HELLO home screen, under your HELLO’s name), HELLO is trying to reconnect to internet. Wait until your HELLO is connected • If the dot is gray/transparent, HELLO is not able to connect to Solaborate due to bad internet connection• If the dot is fully white, HELLO is connected and ready to be used• When you are connected through Wi-Fi, the Wi-Fi icon appears. If you are connected to Ethernet, the Ethernet icon appears• If HELLO refuses to start or is blocked, remove the adapter (to turn HELLO off) and plug it in again (to turn it on)• If you still cannot solve the issues by following the above steps, go to help.solaborate.com or contact our support teamFor safety, compliance, recycling, and other important information regarding yourHELLO device, please refer to the Legal & Compliance section under Terms of Useat solaborate.com/termsofuse Before using HELLO, please read the terms of use of Solaborate LLC at the link above.All terms of use of Solaborate LLC apply to HELLO as well. Please read all three sections of Terms & Policies; Terms of Use, Privacy Policies, and Cookie UseBy using HELLO you agree with the terms of use of Solaborate LLCYour HELLO is covered by a 1-Year Limited Hardware Warranty. You can find moredetails at help.solaborate.com • • • •
HOWtoconnectHELLOtoWIFI:
Step1:DownloadtheSolaborateappfromyourrespectiveappstorebysearching“SolaborateMessenger”orscanningtheQRcodesprovidedintothemanual.
Step2:Continuesettinguphelloontheappbyfollowingthestepsontheapp:1. Pressthe“SetupyourHELLO”button
2. FillyourHELLOnameandchoosetheWIFISSIDyouwanttoconnectHELLOto,writethepasswordandpresssave.3. AQRcodewillbegeneratedcontainingyourHELLOWiFiSSIDandpassword.ShowittoHELLOcameraandyou’llseethefollowingscreenonTV.
Step3:ShowingtheQRcodetoHELLO’scamera:AfterscanningtheQRcode,HELLOconnectstothespecifiedWiFinetwork:
Aftersuccessfulconnection,thedeviceregisters:Andthedeviceisreadytouse:
HOWtooperateHELLO’sBluetooth(masterandslave): 
MasterModeStep1:Whenonmainscreen,pressthesettingsbuttononthescreenortheremote.Thesettingsmenuwillcomeuponthescreen.Inthemeantime,putyourdeviceofchoiceonBluetoothpairingmode.
Step2:ChoosetheBluetoothdeviceofchoiceyouwanttoconnectit.Afterafewsecondsthedevicewillshowthatitisconnectedandreadytouse.

SlaveModeStep1:Whenonmainscreen,pressthesettingsbuttononthescreenortheremote.Thesettingsmenuwillcomeuponthescreen. 
Step2:GototheBluetoothscreenonyourHELLO.OnyourPCgoandsearchforBluetoothdevicesandwhenHELLOcomesup presstopair. 
Step3:OnyourHELLOandPC,aBluetoothpairingcodeconfirmationwindowshouldappear.ConfirminbothcasesandthedeviceshouldshowaspairedonyourPC. 
FCC Warning StatementChanges or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and receiver• Connect the equipment into an outlet on a circuit different from that to which the • Consult the dealer or an experienced radio/TV technician for helpFCC Radiation Exposure Statement The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co‐located for operating in conjunction with any other antenna or transmitter. receiver is connected
Powered by:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that may cause undesired operation.

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