Toshiba TEC FV4TBT1 Barcode Printer User Manual

Toshiba TEC Corporation Barcode Printer

User Manual

B‐FV4TSERIESPrinterOwner’sManualB-FV4T-GS12-QM-R / B-FV4T-GS14-QM-R B-FV4T-TS12-QM-R / B-FV4T-TS14-QM-R 
iFCCComplianceStatementThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethattheinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebythefollowingmeasures: Reorientorrelocatethereceivingantenna. Increasetheseparationbetweentheequipmentandthereceiver. Connecttheequipmentintoadifferentoutletonadifferentcircuit. ConsultthedealeroranexperienceRadio/TVtechnicianforhelp.Thisunitwastestedwithshieldedcablesontheperipheraldevices.Shieldedcablesmustbeusedwiththeunittoinsurecompliance.TheuseriscautionedthatanychangesormodificationsnotexpresslyapprovedbyToshibaTECCorporationcouldvoidtheuser’sauthoritytooperatetheequipment.
iiLiabilityDisclaimerToshi baTECCorporationtakesstepstoassurethatthecompany’spublishedengineeringspecificationsandmanualsarecorrect;however,errorsdooccur.Toshi bareservestherighttocorrectanysucherrorsanddisclaimsanyresultingliability.InnoeventshallToshi baoranyoneelseinvolvedinthecreation,production,ordeliveryoftheaccompanyingproduct(includinghardwareandsoftware)beliableforanydamageswhatsoever(including,withoutlimitation,damagesforlossofbusinessprofits,businessinterruption,lossofbusinessinformation,orotherpecuniaryloss)arisingoutoftheuseofortheresultsofuseoforinabilitytousesuchproduct,evenifToshi bahasbeenadvisedofthepossibilityofsuchdamages.CautionAnychangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.
iiiPrecautions for the handling of Wireless Communication Devices This product is classified as “wireless equipment for stations of low-power data transmissions systems” under the Wireless Telegraphy Act, and does not require a radio transmission license. The law prohibits modification of the interior of this product.  Regulatory Information This product must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards. Standards below are certified under the operation with the provided antenna. Do not use this product with other antennas.  Europe - EU Declaration of Conformity Hereby, TOSHIBA TEC, declares that B-FV4D series are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.  USA-Federal Communications Commission (FCC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
ivCAUTION: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. RF EXPOSURE WARNING: This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
v Canada - Industry Canada (IC) This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exemptes de licence RSS standard(s). Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when operated in portable exposure conditions. Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal. Ce périphérique a également été évalué et démontré conforme aux limites d'exposition aux RF d'IC dans des conditions d'exposition à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d'une personne).  Approved Countries/Regions for use for the devices This equipment is approved to the radio standard by the specific countries/regions. Please ask TOSHIBA TEC authorized dealer or service engineer.  Precaution for Use
vi This product communicates with other devices by radio. Depending on the installation location, orientation, environment, etc., its communication performance may deteriorate or devices installed near by may be affected.  Bluetooth® devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth® devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.  If you should experience any such problem, immediately turn off your Bluetooth® device.  Keep away from a microwave. Communication performance may deteriorate or a communication error may occur due to the radio emitted from a microwave.  Do not use the product on a metal table or near a metal object. Communication performance may be deteriorated. * Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. 
viiContents1Introduction .....................................................................................................11.1Features.................................................................................................11.2Unpacking .............................................................................................21.3UnderstandingYourPrinter ..................................................................31.3.1FrontView..................................................................................31.3.2RearView...................................................................................41.3.3InteriorViewI ............................................................................51.3.4InteriorViewII ...........................................................................61.4PrinterLights .........................................................................................71.4.1StatusLights ...............................................................................71.4.2SystemMode .............................................................................82GettingStarted...............................................................................................92.1AttachingPower....................................................................................92.2TurningOn/OffthePrinter..................................................................102.2.1TurnOnthePrinter ..................................................................102.2.2TurnOffthePrinter..................................................................112.3LoadingMedia.....................................................................................112.3.1PreparingMedia.......................................................................112.3.2PlacingMediaRoll....................................................................122.3.3TestingMediaFeed ..................................................................162.3.4MediaTypes.............................................................................172.4LoadingRibbon ...................................................................................192.4.1PreparingRibbon .....................................................................192.4.2PlacingRibbonRoll ..................................................................203PrinterOperation ...........................................................................................243.1MediaSensorCalibration....................................................................243.2SelfTestandDumpMode ...................................................................253.2.1SelfTest ....................................................................................253.2.2DumpMode.............................................................................273.3RestoreYourPrintertoFactorySettings.............................................273.4MediaSensing.....................................................................................283.4.1TransmissiveSensor .................................................................283.4.2ReflectiveSensor......................................................................294Maintenance ..................................................................................................304.1Cleaning...............................................................................................304.1.1Printhead..................................................................................30
viii4.1.2MediaHousing .........................................................................314.1.3Sensor ......................................................................................324.1.4PlatenRoller.............................................................................334.2ReplacingRTCBattery .........................................................................345Troubleshooting .............................................................................................355.1PrinterProblems .................................................................................355.2MediaProblems ..................................................................................355.3RibbonProblems.................................................................................365.4OtherProblems...................................................................................376Specifications .................................................................................................396.1Printer .................................................................................................396.2MediaandRibbon...............................................................................406.3BarCode..............................................................................................416.4ElectricalandOperatingEnvironment................................................436.5PhysicalDimension .............................................................................436.6Interfaces ............................................................................................446.6.1USB...........................................................................................446.6.2Ethernet ...................................................................................456.6.3RS‐232C ....................................................................................466.6.4Centronics ................................................................................46
1IntroductionToshi b a B‐FV4TOwner’sManual11IntroductionThankyouforpurchasingaToshi baB‐FV4Tprinter.Thismanualprovidesinformationabouthowtosetupandoperateyourprinter,loadthemediaandtheribbon,andsolvecommonproblems.1.1Features VariousConnectivityOptionsUSB,Ethernet,RS‐232C,Centronics EasyOperationOne‐buttondesignforeasycontrol HighPrintResolution203dpiforGSmodels,300dpiforTSmodels FastPrintSpeedMax6inches/secforGSmodels,max4inches/secforTSmodels HighCapacity5‐inchdiametermediarollandthe300‐meterribbonallowyoutoprintlabelswithoutfrequentlyreplacingthemediaandribbon ExternalMemoryTheextraUSBportallowsyoutouseaUSBflashdriveforstorage AccessoriesItiseasiertocompletetaskswithaccessories:fullcutter,partialcutter,peeler,externalmediastand
1IntroductionToshi b a B‐FV4TOwner’sManual21.2UnpackingMakesureallofthefollowingitemsareincludedinyourpackage.Whenyoureceivetheprinter,openthepackageimmediatelyandinspectforshippingdamage.Ifyoudiscoveranydamage,contacttheshippingcompanyandfileaclaim.Toshi baisnotresponsibleforanydamageincurredduringshipping.Saveallpackagematerialsfortheshippingcompanytoinspect.NoteIfanyitemismissing,pleasecontactyourlocaldealer.
1IntroductionToshi b a B‐FV4TOwner’sManual31.3UnderstandingYourPrinter1.3.1  FrontViewLED2LED1FEEDButton
1IntroductionToshi b a B‐FV4TOwner’sManual41.3.2  RearViewOptionalInterfaces
1IntroductionToshi b a B‐FV4TOwner’sManual51.3.3  InteriorViewI
1IntroductionToshi b a B‐FV4TOwner’sManual61.3.4  InteriorViewII
1IntroductionToshi b a B‐FV4TOwner’sManual71.4PrinterLights1.4.1  StatusLightsStatuslightscanhelpyoucheckprinter’scondition.Thefollowingtablesshowtheblinkingspeedofstatuslightsandtheconditionstheyindicate.SymbolBlinkingSpeedBlinkingIntervalBlinkingFast0.5SecondBlinking1SecondBlinkingSlowly2SecondsLED1LED2DescriptionOffOffTheprintermoduleisopenedwhentheprinteristurnedon.GreenOffIntheonlinemode.GreenOffTheprinteristransmittingdata.GreenOffInapausestate.GreenGreenTheprinteriswritingdatatotheflashorUSBmemory.GreenGreenTheUSBmemoryisbeinginitialized.Theprocesstakesabout15seconds.OrangeGreenPaperjam.OrangeOrangeRibbonendorribbonerror(forthermaltransfermodels).OrangeRedThemediaisoutwhentheprintdataissenttotheprinter.OrangeRedPaperend.RedGreenCommunicationerror(RS‐232C)RedGreenCuttererror(withoptionalcutter).FlashROMontheCPUboarderrororUSBmemoryerrorAneraseerroroccurredwhenformattingtheUSBmemory.RedGreenUnabletosavefilesduetoinsufficientUSBmemory.RedGreenCommanderror.RedOrangeHeadhightemperatureerror.RedOrangeTheprintheadisbroken.
1IntroductionToshi b a B‐FV4TOwner’sManual8RedRedCover(ThermalHead)openerror.RedRedTheRTCbatteryislow.(Iftheprinterhasabuilt‐inRTC)1.4.2  SystemModeThesystemmodeconsistsofstatuslightcolorcombinations.Itcontainsalistofcommandsforyoutoselectandrun.Toenterthesystemmodeandrunthecommand,dothefollowing:1. Turnofftheprinter.2. PressandholdtheFEEDbutton,andturnontheprinter.3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturntogreenshortly,andthenturntoothercolors.4. Whenstatuslightsshowthecolorcombinationyouneed,releasetheFEEDbuttonimmediately.5. PresstheFEEDbuttontorunthecommand.Thefollowingtableisthecommandlistofthesystemmode.LED1LED2CommandGreenRedTransmissiveSensorCalibration(Section3.1)GreenOrangeReflectiveSensorCalibration(Section3.1)RedRedRestorethePrintertoFactorySettings(Section3.3)RedOrangeTPCLAutoCallCancellationRedGreenDisableCheckingRTCBatteryChargeOrangeRedDisableBASICModeOrangeGreenSelfTestandDumpMode(Section3.2)NoteForinformationaboutTPCLAutoCallandBASICMode,pleaserefertoB‐FV4Ttechnicalmanual.
2GettingStartedToshi b a B‐FV4TOwner’sManual92 GettingStartedThischapterdescribeshowtosetupyourprinter.2.1AttachingPower1. MakesurethepowerswitchissettotheOFFposition.2. Insertthepowersupply’sconnectorintotheprinterpowerjack.3. InserttheACpowercordintothepowersupply.4. PlugtheotherendoftheACpowercordintothewallsocket.WarningDonotplugtheACpowercordwithwethands,oroperatetheprinterandthepowersupplyinanareawheretheymaygetwet.Seriousinjurymayresultfromtheseactions!
2GettingStartedToshi b a B‐FV4TOwner’sManual102.2TurningOn/OffthePrinterWhentheprinterisconnectedtothehost(thecomputer),itisgoodtoturnontheprinterbeforeturningonthehost,andturnoffthehostbeforeturningofftheprinter.2.2.1  TurnOnthePrinter1. Toturnontheprinter,turnonthePowerSwitchasbelow.The“I”istheONposition.2. Bothstatuslightswilllightupsolidorangeforafewseconds,andthenLED2goesout,whileLED1turnstosolidgreen.NoteIfyouconnecttheprintertothenetworkorinsertaUSBdrivebeforeturningontheprinter,itwilltakelongerfortheprintertoentertheonlinemode(LED1lightsupsolidgreen)afteryouturniton.
2GettingStartedToshi b a B‐FV4TOwner’sManual112.2.2  TurnOffthePrinter1. MakesureLED2isoffandLED1issolidgreenbeforeturningofftheprinter.2. Toturnofftheprinter,turnoffthePowerSwitchasbelow.The“O”istheOFFposition.WarningDonotturnofftheprinterduringdatatransmission.2.3LoadingMediaTherearevarioustypesandsizesforthemediaroll.Loadtheapplicablemediatosatisfyyourneed.2.3.1  PreparingMediaTheinsidewoundandoutsidewoundmediarollcanbeloadedintotheprinterthesameway.Incasethemediarollisdirtyduringshipping,handlingorstorage,removetheoutsidelengthofthemedia.Ithelpsavoiddraggingadhesiveanddirtymedia
2GettingStartedToshi b a B‐FV4TOwner’sManual12betweentheprintheadandplatenroller.InsideWoundOutsideWound2.3.2  PlacingMediaRoll1. Openthetopcoveroftheprinter.
2GettingStartedToshi b a B‐FV4TOwner’sManual132. PresstheswitchlockontheMediaRollHolderstoslidethemoutward,andplacethemediarollbetweentheholders.Adjustthemediarollsoitsprintsideisfacingup,andmakesureitisclampedtightlybytheholders.3. PushtheModuleReleaseLatchtoopentheprintermodule.
2GettingStartedToshi b a B‐FV4TOwner’sManual144. PresstheLockbuttonontheMediaGuidestoslidethemoutward.5. Pullthemediauntilitreachesoutoftheprinter.
2GettingStartedToshi b a B‐FV4TOwner’sManual156. PutthemediaundertheMediaShaftandcenteritbetweentheMediaGuides.7. Closetheprintermoduleandpressdownfirmlyatitsbothsides,untilyouhearaclick.
2GettingStartedToshi b a B‐FV4TOwner’sManual162.3.3  TestingMediaFeedIfyouneedtotestthemediafeed,dothis:1. Turnontheprinter,andpresstheFEEDbuttontofeedalabeloutoftheprinter.2. Totearthemedia,pullthemediagapagainsttheTearBar.
2GettingStartedToshi b a B‐FV4TOwner’sManual172.3.4 MediaTypesYourprintersupportsvariousmediatypes,includingnon‐continuousmedia,continuousmedia,andfanfoldmedia.Thefollowingtableprovidesdetailsaboutthem.MediaTypeLooksLikeDescriptionNon‐ContinuousMediaNon‐continuousmediaisthetypicalmediaforbarcodeprinting.Labelsandtagsaremadeofvariousmaterials,suchaspaper,fabricorcardstock,andareseparatedbygaps,holes,notchesorblackmarks.Manylabelsareself‐adhesivewithliners,whilesomearelinerless.
2GettingStartedToshi b a B‐FV4TOwner’sManual18ContinuousMediaContinuousmediadoesnothavegaps,holes,notchesorblackmarks.Itallowsyoutoprintdataanywhereonthemedia.Acuttermaybeusedforsplittinglabels.Mostlyitisusedfordirectthermalprinting.FanfoldMediaFanfoldmediaisincontinuousform,butitcanbeusedasnon‐continuousmedia,becauseitslabelsareseparatedbyfolds.Somefanfoldmediaalsohasblackmarksorliners.NoteIfyouareusingthermaltransfermode,pleasecontinuetoSection2.4,“LoadingRibbon.”
2GettingStartedToshi b a B‐FV4TOwner’sManual192.4LoadingRibbonRibbonsareonlyrequiredforthermaltransferprinting.Youcanuseawax,wax‐resinorresinribbon.Thetypeoftheribbonandthemediashouldmatchtoeachothertogettheproperprintquality.Theribbonneedstobewiderthanorequaltothemediatoprotecttheprintheadfromwear.2.4.1  PreparingRibbonRemovethewrappingandtheprotectivefilmoftheribbon.Youwillfindtwopairsofribboncoresintheprinterpackage.Oneofthemisfor0.5‐inchinnerdiameterribbonandtheotherisfor1‐inch.Installtheapplicablepairintotheribbonsupplyrollandtake‐uproll.
2GettingStartedToshi b a B‐FV4TOwner’sManual202.4.2  PlacingRibbonRoll1. Openthetopcoveroftheprinter.2. PushtheModuleReleaseLatchtoopentheprintermodule.
2GettingStartedToshi b a B‐FV4TOwner’sManual213. LifttheprintermoduletorevealtheSupplyWheel.4. Dothefollowingtoinstallbothrolls: Toloadthesupplyroll,alignthenotchesontheleftsideandpresstherolltothesupplyhub,andthenpresstherightsideoftherolltothehole.
2GettingStartedToshi b a B‐FV4TOwner’sManual22 Toloadthetake‐uproll,alignthenotchesontheleftsideandpresstherolltothetake‐uphub,andthenpresstherightsideoftherolltothehole.5. Pulltheribbonfromthesupplyrollandtapeitonthetake‐uproll.
2GettingStartedToshi b a B‐FV4TOwner’sManual236. Closetheprintermoduleandpressdownfirmlyatitsbothsides,untilyouhearaclick.7. RotatetheTake‐UpWheeltostraightentheribbonandreduceitswrinkles.NoteForthesupplyhub,theribbonwinddirectioncanbecoatedsidein(CSI)orcoatedsideout(CSO);forthetake‐uphub,thewinddirectionmustbeCSO.
3PrinterOperationsToshi b a B‐FV4TOwner’sManual243PrinterOperationThischapterprovidesinformationaboutprinteroperation.3.1MediaSensorCalibrationYouwillwanttheprintertoworkproperlybeforestartingyourprintjobs.Todothis,youneedtocalibratethemediasensor.Toshi ba B‐FV4Tprovidestransmissiveandreflectivesensorcalibration.Takethefollowingstepstousethem.1. Makesurethemediaisproperlyloaded,theprintermoduleisclosed,andtheprinter’spowerswitchissettotheOFFposition.2. PressandholdtheFEEDbutton,andturnontheprinter.3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturntogreenshortly,andthenturntoothercolors.Dooneofthefollowingtoselectthesensor: Ifyouwanttocalibratethetransmissivesensor,whenLED1turnstogreenandLED2turnstored,releasetheFEEDbuttonimmediately. Ifyouwanttocalibratethereflectivesensor,whenLED1turnstogreenandLED2turnstoorange,releasetheFEEDbuttonimmediately.4. PresstheFEEDbutton.Theprinterwillfeed3‐4labelsoutandstop.
3PrinterOperationsToshi b a B‐FV4TOwner’sManual253.2SelfTestandDumpModeTheprintercanrunaselftesttoprintaconfigurationlabel,whichhelpsyouunderstandcurrentsettingsoftheprinter.3.2.1  SelfTest1. Turnofftheprinter.2. PressandholdtheFEEDbutton,andturnontheprinter.3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturntogreenshortly,andthenturntoothercolors.WhenLED1turnstoorangeandLED2turnstogreen,releasetheFEEDbutton.4. PresstheFEEDbutton.Theprinterwillprintaconfigurationlabel.
3PrinterOperationsToshi b a B‐FV4TOwner’sManual26Yourconfigurationlabelshouldlooklikethis:
3PrinterOperationsToshi b a B‐FV4TOwner’sManual273.2.2 DumpModeTheprinterwillentertheDumpmodeafterrunningaselftest.Inthismode,charactersareprintedinhexadecimalcodes,allowingusersandengineerstodebugthesystem.Toreturntotheonlinemode: Turnofftheprinter,andturnitonagain.3.3RestoreYourPrintertoFactorySettingsSomeproblemscanbesolvedbyrestoringtheprintertoitsfactorysettings.Dothefollowingtoresetyourprinter.1. Turnofftheprinter.2. PressandholdtheFEEDbutton,andturnontheprinter.3. Bothstatuslightswilllightupsolidorangeforafewseconds.Next,theyturntogreenshortly,andthenturntoothercolors.Whenbothlightsturntored,releasetheFEEDbuttonimmediately.4. PressandholdtheFEEDbuttonfor3secondsandreleaseit.Bothstatuslightswillblinkredthreetimes,andturntosolidorangeforafewseconds.Afterthat,LED2goesoutwhileLED1turnstosolidgreen.NoteInstep4,ifyoudonotholdtheFEEDbuttonlongenough,LED2willblinkorangethreetimeswhileLED1goesout.Itmeanstheprinterisnotreset.
3PrinterOperationsToshi b a B‐FV4TOwner’sManual283.4MediaSensingTherearetwomediasensortypes:transmissiveandreflective.Theyareusedfordetectingspecificmediatypes.3.4.1  TransmissiveSensorThetransmissivesensorisfixedandplacednearthecenterofthemediapath.Itisusedfordetectinggapsacrosstheentirewidthofthelabel.SingleColumn
3PrinterOperationsToshi b a B‐FV4TOwner’sManual293.4.2  ReflectiveSensorThereflectivesensorismovablewithintheentirewidthofthemedia.Itdetectsgaps,notchesandblackmarksnotlocatedatthecenterofthemedia.MultiColumnsNotchBlackMarkFlipthemediasotheblack‐marksideisfacingdowntoalignwiththesensor.
4MaintenanceToshi b a B‐FV4TOwner’sManual304MaintenanceThischapterdescribesroutinecleaningprocedure.4.1CleaningTomaintainprintqualityandprolongtheprinter’slife,youneedtoperformsomeroutinemaintenance.Dailymaintenanceshouldbedoneforhighvolumeprinting,andweeklyforlowvolumeprinting.WarningAlwaysturnofftheprinterbeforecleaning.4.1.1  PrintheadItisessentialtokeepprintheadcleanifyouwantthebestprintquality.Westronglyrecommendthatyoucleantheprintheadwhenyouloadanewmediaroll.Iftheprinterisoperatedincriticalenvironment,ortheprintqualitydeclines,youneedtocleantheprintheadmorefrequently.Keepinmindthesethingsbeforeyouclean: Keepthewaterawayincaseofcorrosiononheatingelements. Ifyoujustfinishprinting,waituntiltheprintheadcoolsdown. Donottouchtheprintheadwithbarehandsorhardobjects.Cleaningsteps:1. Moistenasoftclothoracottonswabwithethylalcohol.2. Gentlywipetheprintheadinonedirection.Thatis,wipeitonlyfromlefttorightorviceversa.Donotwipeback‐and‐forth,incasedustordirtattachestothe
4MaintenanceToshi b a B‐FV4TOwner’sManual31printheadagain.NotePrintheadwarrantybecomesvoidifprinthead’sserialnumberisremoved,altered,defected,ormadeillegible,undereverycircumstance.4.1.2  MediaHousingUseasoftclothtocleanthedust,dirtordebrisbuiltupontheMediaRollHolders,MediaGuidesandmediapath.1. Moistenasoftclothwithethylalcohol.2. WipetheMediaRollHolderstocleandust.3. WipetheMediaGuidestocleandustanddirt.4. Wipethemediapathtocleanpaperdebris.
4MaintenanceToshi b a B‐FV4TOwner’sManual324.1.3  SensorMediasensorsmaynotbeabletodetectthemediacorrectlyifitbecomesdirty.1. Moistenasoftclothoracottonswabwithabsoluteethylalcohol.2. Gentlybrushsensorstoremovethedustaway.3. Useadryclothtocleantheresidue.
4MaintenanceToshi b a B‐FV4TOwner’sManual334.1.4  PlatenRollerTheplatenrollerisalsoimportantforprintquality.Dirtyplatenrollermaydamagetheprinthead.Cleantheplatenrollerrightawayiftheadhesive,dirtordustaccumulatesonit.1. Moistenasoftclothwithabsoluteethylalcohol.2. Gentlywipetheplatenrollertoremovethedustandadhesive.
4MaintenanceToshi b a B‐FV4TOwner’sManual344.2ReplacingRTCBatteryIfyourprinterhasabuilt‐inreal‐timeclock(RTC),youwillfindtheRTCbatteryonthemainboard.TheRTCbatterykeepstheRTCrunningwhentheprinteristurnedoff,sotheRTCcankeeptrackofthecurrenttime.YoucanchecktheRTCbatterychargefromthestatuslights.IftheRTCbatteryisloworout,youneedtoreplaceitwithanewone.TakethefollowingstepstoreplaceyourRTCbattery:1. Turnontheprinter.2. Locatethebatteryonthemainboard.3. Removetheoldcoinbatteryandinstallanewone.4. Turnofftheprinter.WarningRiskofexplosionifbatteryisreplacedbyanincorrecttype.Disposeofusedbatteriesaccordingtotheinstructions.
5TroubleshootingToshi b a B‐FV4TOwner’sManual355TroubleshootingThischapterprovidestheinformationaboutprinterproblemsandsolutions.5.1PrinterProblemsTheprinterisnotturnedon DidyouattachtheACpowercord? Makesurethepowersupply’sconnectorisinsertedintotheprinterpowerjack. Checkthepowerconnectionfromthewallsockettotheprinter.Testthepowercordandthesocketwithotherelectricaldevices. Disconnecttheprinterfromthewallsocket,andconnectitagain.Theprinterdoesnotfeedthemediaout Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreloadthemedia. Ifthereisapaperjam,clearit.Iaccidentallypressthefeedbuttonwhiletheprintermoduleisopened ClosetheprintermoduleandpresstheFEEDbutton.5.2MediaProblemsThemediaisout Loadanewmediaroll.Thepaperisjammed Opentheprinterandclearthejammedpaper. MakesurethepaperisheldproperlybytheMediaGuides.Theprintingpositionisnotcorrect Didyouusethecorrectmediatypeforprinting?
5TroubleshootingToshi b a B‐FV4TOwner’sManual36 Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreloadthemedia. Themediasensorneedstobecalibrated.SeeSection3.1,“MediaSensorCalibration”tocalibratethesensor. Themediasensorisdirty.Cleanthemediasensor.Nothingisprinted Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”toreloadthemedia. Theribbonisnotloadedcorrectly.SeeSection2.4,“LoadingRibbon”toreloadtheribbon. Theprintdatamightnotbesentsuccessfully.Makesuretheinterfaceissetcorrectlyintheprinterdriver,andsendtheprintdataagain.Theprintqualityispoor Theprintheadisdirty.Cleantheprinthead. Theplatenrollerisdirty.Cleantheplatenroller. Adjusttheprintdarkness,orlowertheprintspeed. Themediaisincompatiblefortheribbon.Usethecompatiblemediainstead. Themediaisincompatiblefortheprinter.UseToshi ba‐approvedmediarollinstead.5.3RibbonProblemsTheribbonisout Loadanewribbonroll.Theribbonisbroken Checktheprintdarknessandadjustitifitistoohigh,andtakethefollowingstepstofixthebrokenribbon:
5TroubleshootingToshi b a B‐FV4TOwner’sManual371. Unloadtheribbonsupplyrollandtake‐uprollfromtheprinter.2. Pulltheribbonfromthesupplyrollsoitoverlapsthebrokenendofthetake‐uproll.3. Tapetheoverlappedpartstogether.4. Reloadbothrollsintotheprinter.Theribbonis“printedout”withthemedia Theribbonisnotloadedcorrectly.SeeSection2.4,“LoadingRibbon”toreloadtheribbon. Theprintheadtemperatureistoohigh.Reloadtheribbonandprintaconfigurationlabeltocheckthesettings(seeSection3.2,“SelfTestandDumpmode”).Iftheprintdarknessisveryhigh,adjustitinprinterpreference,orresetyourprinter(seeSection3.3,“RestoreYourPrintertoFactorySettings”).Theribboniswrinkled1. Makesuretheribbonisloadedcorrectly.2. RotatetheTake‐UpWheeltostraightentheribbon.5.4OtherProblemsTherearebrokenlinesintheprintedlabel Theribboniswrinkled.Adjustorreloadtheribbon.Or,printafewlabelsuntilthewrinkledpartgoesaway. Theprintheadisdirty.Cleantheprinthead.AnerroroccurredwhenwritingdatatotheUSBmemory DidyouinserttheUSBdrive? MakesuretheUSBdriveispluggedtightlyintotheport. TheUSBdrivemightbebroken.Replaceitwithanotherone.TheprinterisunabletosavefilesduetoinsufficientUSBmemory
5TroubleshootingToshi b a B‐FV4TOwner’sManual38 DeletethefilesonyourUSBdrivetofreesomespace,orreplaceyourUSBdrivewithanemptyone.Thecutterisexperiencingissues Ifthereisapaperjam,clearit. Thecutterhasbecomeloose.Fixthecutterinpositionandtightenit. Thecutterbladeisnotsharpanymore.Replaceyourcutterwithanewone.Theprintheadtemperatureisextremelyhigh Theprintheadtemperatureiscontrolledbytheprinter.Ifitisextremelyhigh,theprinterwillstopprintingautomatically,untiltheprintheadiscooldown.Afterthat,theprinterwillresumeprintingautomatically,ifthereisanyunfinishedprintjob.Theprintheadisbroken Contactyourlocaldealerforassistance.
B‐FV700‐BLTH‐QM‐R‐39‐6SpecificationsThischapterprovidesspecificationsfortheprinter.6.1PrinterModelB‐FV4T‐GS12‐QM‐RB‐FV4T‐GS12‐CN‐R B‐FV4T‐TS12‐QM‐RB‐FV4T‐TS12‐CN‐RPrintmethodDirectThermalandThermalTransferResolution203dpi(8dots/mm)300dpi(12dots/mm)MediaAlignmentCenteredOperationModeStandard:Continuousmode,Tear‐offmodeOptional:Cuttermode,PeelermodeMediaSensor:GapSensor(Transmissive,Fixed)I‐MarkSensor(Reflective,Movable)HeadOpenSwitchSensorRibbonSensorPrintSpeed2,3,4,5,6inches/sec(50.8,76.2,101.6,127,152.4mm/sec)2&3ipsforpeeloffmode2,3,4inches/sec(50.8,76.2,101.6mm/sec)2&3ipsforpeeloffmodePrintDarknessDarknesslevel:‐10~+10Default:0MaxPrintableAreaLength999mmxWidth108mmLength999mmxWidth105.7mmNon‐PrintableAreaPitchDirection‐Top:1mm,Bottom:1mm(excludingliner)WidthDirection‐Left:1mm,Right:1mm(excludingliner)PrintRatioAverageprintratiowithin15%orless(wholeprintlayoutarea)Fullwidthwith1mmpitchisrequiredInterfaceUSB(TypeAandTypeB),EthernetOptionalInterfaceRS‐232C,Centronics(SPPMode)AccessoriesPeeler,FullCutter,PartialCutter,RTC,ExternalMediaStandOn‐BoardMemoryStandardMemory(FlashROM):16MBUserMemory:2MBStandardMemory(SDRAM):32MBExternalMemoryUSB:Max16GBPanel2LED,1ButtonLED1stLED:RedandGreen(VariousCombinations:Orange)2ndLED:RedandGreen(VariousCombinations:Orange)FontStandard:SeetheTECCommandReferenceExtended:DownloadwithPrinterUtility
B‐FV700‐BLTH‐QM‐R‐40‐6.2MediaandRibbonPropertiesDescriptionMediaSizeContinuousModeLength:8~997mm(includingliner10~999mm)Width:22.4~115mm(includingliner25.4~118mm)Tear‐OffModeLength:8~997mm(includingliner10~999mm)Width:22.4~115mm(includingliner25.4~118mm)Peel‐OffModeLength:23.4~150.4mm(includingliner25.4~152.4mm)Width:22.4~115mm(includingliner25.4~118mm)CutModeLength:19.4~993mm(includingliner25.4~999mm)Width:22.4~115mm(includingliner25.4~118mm)MaxRollDiameterSize:127mm(5inches)MaxRollDiameterSizeforExternalMediaStand:216mm(8.5inches)MediaTypeThermalTransferLabelThermalTransferTagDirectThermalLabelDirectThermalTagRollPaper(InsideWoundorOutsideWound)FanfoldPaperRibbonSizeLength:100m(φCoreSize:0.5inch),Max300m(φCoreSize:1inch)Width:40~110mmRibbonTypeWax,Wax‐Resin,ResinCoatedSideInorCoatedSideOut
B‐FV700‐BLTH‐QM‐R‐41‐6.3BarCodeProgrammingLanguageTPCLNon‐TPCLOneDimensionalBarCodeJAN8/EAN8JAN13/EAN13UPC‐EEAN13+2digitsEAN13+5digitsCODE128(withautocodeselection)CODE128(withoutautocodeselection)CODE93UPC‐E+2digitsUPC‐E+5digitsEAN8+2digitsEAN8+5digitsUPC‐AUPC‐A+2digitsUPC‐A+5digitsUCC/EAN128POSTNETRM4SCCKIXCODEUSPSIntelligentmailbarcodeMSIInterleaved2of5(ITF)CODE39(standard)NW7CODE39(fullASCII)Industrial2of5UPC‐AUPC‐EJAN/EANCODE39CODE93CODE128GS1‐128(UCC/EAN128)CODABAR(NW‐7)ITFIndustrial2of5MSIUPCadd‐oncodePOSTNETGS1DataBarOmnidirectionalGS1DataBarTruncatedGS1DataBarStackedGS1DataBarStackedOmnidirectionalGS1DataBarLimitedGS1DataBarExpandedGS1DataBarExpandedStackedTwoDimensionalBarCodeQRCodePDF417MicroPDFDataMatrix(ECC200)(FNC1supported)MaxiCodeQRCodePDF417(includingMicroPDF)DataMatrix(ECC200)GS1DataMatrixMaxiCodeCompositeSymbolGS1DataBar(Truncated)GS1DataBarStackedGS1DataBarStackedOmnidirectionalGS1DataBarLimitedGS1DataBarExpandedGS1DataBarExpandedStackedUPC‐AUPC‐EEAN‐13Composite(CC‐A/CC‐B)EAN‐8Composite(CC‐A/CC‐B)UPC‐AComposite(CC‐A/CC‐B)UPC‐EComposite(CC‐A/CC‐B)GS1DataBarComposite(CC‐A/CC‐B)
B‐FV700‐BLTH‐QM‐R‐42‐EAN‐13EAN‐8UCC/EAN‐128withCC‐AorCC‐BUCC/EAN‐128withCC‐CGS1DataBarTruncatedComposite(CC‐A/CC‐B)GS1DataBarStackedComposite(CC‐A/CC‐B)GS1DataBarExpandedStackedComposite(CC‐A/CC‐B)GS1DataBarExpandedComposite(CC‐A/CC‐B)GS1DataBarStackedOmnidirectionalComposite(CC‐A/CC‐B)GS1DataBarLimitedComposite(CC‐A/CC‐B)GS1‐128Composite(CC‐A/CC‐B/CC‐C)
B‐FV700‐BLTH‐QM‐R‐43‐6.4ElectricalandOperatingEnvironmentPropertiesRangePowerSupplyVoltage:AC100V~240V±10%(fullrange)Frequency:50‐60Hz±5%PowerConsumption90WTemperatureOperating:5~40°CStorage:‐40~60°CHumidityOperating:25~85%RH(non‐condensing)Storage:10~90%RH(non‐condensing)6.5PhysicalDimensionDimensionSizeandWeightSizeW221mmxD279.3mmxH182.8mmWeight2.45kg(excludingmediaandaccessories)
B‐FV700‐BLTH‐QM‐R‐44‐6.6InterfacesThissectionprovidesinformationaboutIOportspecificationsfortheprinter.6.6.1 USBTherearetwocommonUSBconnectors.Typically,typeAisfoundonhostsandhubs;typeBisfoundondevicesandhubs.Thefigurebelowshowstheirpinouts.TypeATypeBPinSignalDescription1VBUS+5V2D‐ Differentialdatasignalingpair‐3D+Differentialdatasignalingpair+4GroundGround
B‐FV700‐BLTH‐QM‐R‐45‐6.6.2  EthernetTheEthernetusesRJ‐45cable,whichis8P8C(8‐Position8‐Contact).Thefigurebelowshowsitspinout.12345678PinSignal1Transmit+2Transmit‐3Receive+4Reserved5Reserved6Receive‐7Reserved8Reserved
B‐FV700‐BLTH‐QM‐R‐46‐6.6.3  RS‐232CTheRS‐232ContheprinterisDB9female.Ittransmitsdatabitbybitinasynchronousstart‐stopmode.Thefigurebelowshowsitspinout.123456789PinSignalDescription1N/AShortedtoPin62RxDReceive3TxDTransmit4N/ANoConnection5GNDGround6N/AShortedtoPin17RTSRequesttoSend8CTSCleartoSend9+5VReservedforKDU(keyboarddeviceunit)NotePin9isreservedforKDU.Donotconnectitifyouareusingacomputerasthehost.Host(DB9)  Printer(DB9)SignalDescriptionPinPin DescriptionSignalRxDReceive23TransmitTxDTxDTransmit32ReceiveRxDDTRDataTermi nalReady41DataSetReadyDSRGNDGround55GroundGNDDSRDataSetReady66DataTer minalReadyDTRRTSRequesttoSend78CleartoSendCTSCTSCleartoSend87RequesttoSendRTS6.6.4  CentronicsThe36‐pinCentronicsontheprinterusesparallelcommunication,andcomplieswithIEEE1284compatibilitymode(alsocalledSPP,StandardParallelPort).Thefigurebelowshowsitspinout.
B‐FV700‐BLTH‐QM‐R‐47‐1181936PinSignalDirectionSignalPinSignalDirectionSignal1ToPrinter/STROBE11FromPrinter BUSY2ToPrinterData112FromPrinter PE3ToPrinterData213FromPrinter +5V4ToPrinterData314‐15 ‐ NC5ToPrinterData416‐17 GroundGND6ToPrinterData518‐ NC7ToPrinterData619‐30 GroundGND8ToPrinterData731‐ NC9ToPrinterData832FromPrinter /FAULT10FromPrinter/ACK33‐36 ‐ NC
B‐FV700‐BLTH‐QM‐R‐48‐InstallationManualfortheB‐FV704D‐BLTH‐QM‐RBluetoothInterface1.APPLICABLEMODELThisoptionalmoduleistheBluetoothinterface,whichisdesignedforthefollowingmodels:B‐FV4DSeriesRemark: This optional module complies with Bluetooth V2.1 + EDR standards. Note: This optional module and the B-FV700-WLAN-QM-R Wireless LAN Interface option cannot be installed at the same time. 2.PACKINGLISTAllthefollowingpartsaresuppliedwiththeoption.Makesureyouhavealltheitemsshownlistedbelow.WARNING!1. Carefully read and follow all the instructions in this manual. Failure to do so could create safety hazards such as fire or electric shocks.  Instructionsinthismanualmustbefollowedwheninstallingoptionkitsoraddingcablestoavoidsystemfailuresandtoinsurecorrectperformanceandoperation. Failuretofollowthemanual’sinstructionsoranyunauthorizedmodifications,substitutionorchangetothisproductwillvoidtheproductwarranty.2.Beforeinstallingthisoption,besuretoturnoffthepowerswitchanddisconnectthepoweradapterconnectorfromtheprinter.3.Take carenottotraporpinchyourfingersorhandswiththecovers.4.Beforeinstallingthisoption,removethemediafromtheprinter.12
B‐FV700‐BLTH‐QM‐R‐49‐BluetoothInterface(1pc.)M‐3P‐TiteScrew(2pcs.)InstallationManual(1copy)RFCertificationLabel
6SpecificationsToshi b a B‐FV4TOwner’sManual‐50‐3.INSTALLATIONPROCEDURE1)Turnofftheprinterpower,disconnectthepowerplugfromtheACoutlet,anddisconnecttheACadapterfromtheprinter.2)Placetheprinteronthesoftclothtopreventscratchingthesurfaceoftheprinter,andremovethe4screwsprovidedattheBottomCover.3) Remove the Bottom Cover by removing the 6 connectors from the main board. ConnectorstobedetachedBottomCover
6SpecificationsToshi b a B‐FV4TOwner’sManual‐51‐4)RemovethePrinterCover.5)SecuretheBluetoothInterfacewiththe2screwsprovided(M‐3P‐Titescrews).Note: When securing the interface, prevent the two harnesses from being trapped between the interface board and the printer frame. PrinterCoverHarnesses
6SpecificationsToshi b a B‐FV4TOwner’sManual‐52‐6) Attach the Printer Cover. Note: When fitting the Printer Cover, prevent the harness from being trapped between the covers. PrinterCover
6SpecificationsToshi b a B‐FV4TOwner’sManual‐53‐7) Connect the harness connector to the connector “J15” (black) on the main board. 8) Return the 6 connectors to the original positions, which were removed in Step 3. 9) Fix the Bottom Cover by securing the 4 screws which were removed in Step 2. Note: When fitting the Bottom Cover, prevent the harness from being trapped between the covers. 10) Peel off the backing sheet of the RF Certification Label and attach it to the position as shown below. Connector“J15”(black)RFCertificationLabelRatingLabel
6SpecificationsToshi b a B‐FV4TOwner’sManual‐54‐Note: Be sure not to cover the contents described on the rating label when the RF Certification Label is attached to the upper right corner. 11) Close the Top Cover. The installation is now completed. PRINTEDINTAIWANR141023P5200‐TTECEO2‐38103Feb.2015©2015TOSHIBATECCORPORATION AllRightsReserved1‐11‐1,Osaki,Shinagawa‐ku,Tokyo141‐8562,JAPAN

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